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Al Twar Centre
Dubai, United Arab Emirates
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An
Review №1

Very fast and professional service. If the documents are in place will be done under ten minutes. Amazing service Just Amazing!

Sa
Review №2

Excellent and very helpful staff and it was an extremely swift and quick service-Thank you

Ni
Review №3

Economic Department amaziiing experience. Very Professional & helpful stuff. 7stars

Ai
Review №4

The service is so slow absolutely no proper system been waiting and waiting. A lot of training is required both on soft and hard skills.

Je
Review №5

I went here for government service - closing late so perfect to go after work! Special thank you Hakeem for fast and professional service !!

G.
Review №6

Very fast and professional. I was literally done in 10 minutes if you have all the proper documents. Amazing service!

M.
Review №7

Full fledge ADIB branch located outside of Al Tawar centre CDM & ATM available

Mu
Review №8

With Dubai Court, DED, Thaseel, du, and number of typing office this place is a one stop for all documents need works good as the parking is easy and beautiful interior Specially the glass dome must visit place

Sy
Review №9

Intisar Ali from Esnad Business Services was so helpful and polite...great service at affordable rates.Thank you

Ch
Review №10

Al Twar Center, for businesses agencies and offices for doing documents of residency, companies registration, house rental and too many other governmental and non governmental services , like Official Dubai Court branch, and also printing services and money exchange, all staff follow health instructions for COVID 19.

Da
Review №11

A truly superb experience, everyone I dealt with from reception to the person that assisted me with my Ejari were friendly and went out of their way to assist. Service was quick and efficient.

Mo
Review №12

Experience is too good as within 2 min. My Certificate attested still I went in morning. Hope any time the staff is very good.

Ro
Review №13

Ejari - Al Barsha Mall. Top service. Waiting time: 20 min. Highly recommend

Ka
Review №14

Nice experience. Fast and efficient, and the person who made my Ejari Mr. Abdul Hakeem Ahmed had a great smile all throughout and was very courteous and approachable, unlike in other facilities where the staff just operate in a functional manner with no warmth at all. He was a very likable individual and attended to my request really fast. Thank you!

ki
Review №15

Excellent as you would expect in most of the Govt department in Dubai. It was done smooth in matter of minutes.

El
Review №16

I had great time at this branch this morning. The staff were friendly and committed to their great service to the public. The office’s modern style interior and the atmosphere was just awesome.

Em
Review №17

Efficient and helpful. Ejari processed in less than 30 mins (including waiting time)

Sa
Review №18

Excellent and friendly service. Went at 8 am in the morning and there was hardly any crowd. Was out in 10-15 minutes. Would be great if they also add a GDFRA center there along with a Tadbeer

Mo
Review №19

Great & organized service, the staff are super helpful, thanks for the great work!

Sn
Review №20

Such a nice service it is truly customer happiness center. My education certificate attested by MOFA in 2-5 minutes without any hassle. 5 🌟 services.

Ja
Review №21

Everything under in one roof, thats al that isal twar center

ja
Review №22

I always feel comfortable to go to Al Tawar Centre because the set up and the friendly staff make me feel relaxed. Each time I take a token, lets be assured before you enter the main hall your turn is already up. Excellent service, keep it up

Mo
Review №23

In one of your customer services point, the job was done smoothly , but your system has error which not support to all email accounts , I have visit your counter twice because I cant receive the invoice in my company email and i have to share my personal email .I hope you would work out on this and solve the issue.

Mo
Review №24

The best service i ever had in Amer centers, Special Thanks to Issa and Salim.

Sa
Review №25

A staff member who issues tokens was dismissive and not very courteous. He failed to properly answer my questions about online service channels.

su
Review №26

Al Twar Centre is a fairly small mall, but features some handy services you may find yourself needing. Located just across the road from a business centre for all your government services, it’s got your everyday shopping options whilst you’re in the area.Most of the residents find the services in the centre quite useful while they dash through Al Qusais. Chances are, you’ll need a pick-me-up to finish off your errands if you’re stopping by the business centre.Services include a pharmacy for picking up prescriptions, a tailoring shop for alterations, an optician and DNATA for travel services. If you fancy some refreshments, you can stop over at Caesar Restaurant & Confectionery for something light to eat or drink.

ha
Review №27

Best service ever, 10 min and everything was done.

Le
Review №28

Smooth, fast and good service. Abdul Hakeem Ahmed provide professional and friendly approach for Ejari service in Al Barsha Mall brunch. Good experience.

Ha
Review №29

Excellent Service .Mr Abubaker in Ejari customer service desk was very polite and helpful.Keep up the good work team

So
Review №30

The staff is super efficient and super helpful. I was served by Ms. Fatima Al Suwaidi did not waste my time and guided me on the process. My landlord did not cancel the previous Ejari hence the new one could not be registered but she did not hesitate to let me know what needs to be done. The process was smoother than expected. I wish all the best to Ms. Fatima and the team.

Ra
Review №31

Super Easy and quick service. Definitely 5 Stars.

Sh
Review №32

As long as all the required documents are in place , the experience is super smooth. It took hardly 10 mins for the renewal process. The staff were supportive, pleasant and courteous.

Ra
Review №33

There are many other Amer, tasheel and typing centre locations close to me in BusinessBay, but I always drive all the way to Al Tawar centre because I know they’ll always get my applications done on time. They’re very efficient, organized and hassle free. You guys are the best!

Ma
Review №34

A worst customer service experience from Al Taresh (Real Estate Services Trustees)One counter is managed by a Supervisor who is responsible for issuing the token numbers only.Surprisingly I noticed that the supervisor start accepting customers without token number while others with token number are waiting in the queue including ladies.

Fa
Review №35

Had gone for Ejari renewal. The staff are very helpful and courteous. My renewal was done in less than 5 minutes. That is efficiency at its best. Thank you very much.

Wa
Review №36

Waiting too much In Dubai Court But All staff there is good special madam Rehab thanks for her

Mu
Review №37

I had been in this place the staff is useless they even know how to talk to people.I had to renew my wifi visa i spend 1 hour in waiting and after reaching the staff they said my documents are incomplete even i lost my emirates id there they even dont care. The same day i went to burjumaan Al deyafa Govt transactions they treat me well even got my visa processed in 5 minutes with the same documents.I will never recommend anyone to go al tawar , where the ladies dont know how to respect and talk in proper way to the customers.

Ti
Review №38

Easily one of the best government centers in the UAE in terms of service and speed. Whether you go to Aamer or to Civil defense or to dubai courts section, your turn is usually up before you even get a chance to sit after taking a token. Even busy days would have you wait no longer than 15-20 minutes which is excellent. Highly recommended for all your government or business related transactions.

Ar
Review №39

In short there is a very good staff for giving happiness😊

Ju
Review №40

The service exceeded my expectations, got my Ejari registered fast.

K
Review №41

Al Twar centre, literally at the exit of Al Qusais Metro on the Green Line, a centralized point of contact for - if not all, most government related queries and applications. Home to Du, Dubai Economy, Real Estate Trust, American, Dubai Civil Defense, to name a few. Well made and the quickness of service astonished me.

Ma
Review №42

At Al Twar Centre our vision is to deliver the highest levels of customer service in line with Sheikh Mohammed Bin Rashid Al Maktoum’s (Vice President and Prime Minister of United Arab Emirates and Ruler of Dubai) vision for happiness as a one-stop solution for government services.At Al Twar Centre all our customers are treated like VIP’s. From the moment they enter our Centre they will be treated to 7-star Service. In our quest to provide our clients with the highest international standards of service, we have developed many technological solutions to drive efficiencies.

sa
Review №43

Very efficient keep up ,great work............

Mu
Review №44

It was quick and very simplified

Am
Review №45

Impossible to get a free or paid parking space.better to visit another place

SA
Review №46

Very big Centre to proceed documents in a quick way.

Ma
Review №47

Very busy difficult to have parking very long waiting time

Ju
Review №48

Very good bussiness centre, i do EJARI regeist and cancle in al twar cneter.

Sh
Review №49

You can find all your business needs ...Well equipped Center...

Im
Review №50

Excellent Customer Service….

Dr
Review №51

They are all helpful . Thank you guys .

Ra
Review №52

I like this place, you have option of all the Ministerial services under one roof... Staffs are thorough and supportive...Online inquiry system for Al Twar Center is one of the best., they are quick and spontaneous to respond on the queries with perfect reply.

Al
Review №53

Very nice and efficient staff and services

Sa
Review №54

RTA placed a SMART TELLER MACHINE here, The following services are available in the smart channels. Vehicle Registration renewal service for individuals (for vehicles that do not need mechanical test) Lost/damaged registration cards replacement Plate number registration renewal. Through smart and e-channels without visiting any customer service center, Driving License renewal and lost license can be printed in this machine, you need to pay 320 Dirham for Lost Driving License, Only need the driving Licence Number and Birth year. Literally the governance is highly appreciable.

As
Review №55

Very supportive and prompt response received on online support.. An update 12 Oct 2020.. I was told by online guy that there won’t be any fee but I had to cancel my old ijari as it was not renewed and had to pay an additional fee. need to update your knowledge online guy before guiding anyone..

sa
Review №56

Customer care support is fantastic. I had got all required information in the very instant of my queries.

Wh
Review №57

A clean shopping mall and one of the best ministerial services there. I made a certified letter, stamped from a notary in 30 minutes. Great service.

Ka
Review №58

Excellent and efficient, helpful serviceThe great experience by Bader Yousif

Ka
Review №59

This review is for the Amer Center at Al Twar Centre. Visited here for the renewal of my Wife’s residence visa. Really spacious, clean, systematic and professional service. Customer service is quite good. By the way, one of the agents who handled my case, did a typo in my wife’s name which caused me slight delay in getting the visa. But they humbly accepted the mistake and immediately fixed it within few hours. We all do mistakes, whats most important is accept the mistake and assist the customer to fix it. Thank You !!!

ta
Review №60

I received a very efficient and friendly service for my ejari registration.

Ni
Review №61

Excellent response from the customer support team on the live chat on the Centres website. Gave me the right information in as succinct a manner as possible. Keep up the good work.

Mi
Review №62

Nice and clean place. Fast processing. Went there for marks card attestation. Should take card as they dont accept cash.

ba
Review №63

I want renewal my driving license anybody know service is available here?

Ma
Review №64

I found the process of cancelling our Ejari to be extremely efficient & the service provided by Mr Gholam & the Reception Staff to be excellent. Congratulations to you all.

Al
Review №65

Fast and efficient but with attitude!

Om
Review №66

I read some good reviews here and how I wish I experienced the good customer service. was sitting had observed some of the ladies are rude to customer and cant even talk calmly to customers inquiries.so when my turn came on another lady was rude also talking to one expats who missed hes number. but after she attended me she just told me go toAl awir and did not give an explanation or try any means to help. we are expats and this offices run by local I hope they will be more humane dealing with expats who is also vital in this country to keep it running. And i hope manager will also observe customer service of thier staff how they deal and talked with customer. ..just disappointed.

Di
Review №67

Really nice staffs😊 thank you

bh
Review №68

Efficient and hassle free service. Highly recommended.Really appreciate all the staff efforts.Special mention to Fatima as she is doing commendable job and also responding to the client immediately and always ready to help.This centre is highly recommended.

Ha
Review №69

Everything is going fast and easy hereThanks a lot

Ma
Review №70

I used the customer support chat to ask about some info. Very swift service! Thanks!

Sa
Review №71

Good and Prompt Service

ab
Review №72

Poor service in Amer even after 2 hours didn’t finished only one transaction. Each counter has different requirements, lack of knowledge. Disappointed.

Fr
Review №73

Inside of this center many companies provide corporate services 👍

Mo
Review №74

The best government in the world the sponsor of the happiness UAE ❤❤🧡🧡💛💛💚💚💙🖤🖤🤎

Sy
Review №75

Good locationClose to the metro stationLocated on 2 side of the road

gr
Review №76

Best services,efficient and convenient

Mr
Review №77

All out business matters solved easily here

Ma
Review №78

Most of the time I am visiting Amer office in Al Twar Center. People there are so polite and kind and I always get a full information for my requests.Thank you Amer team for continued support!

Ca
Review №79

Difficult finding parking space, other than that all good

Gu
Review №80

I just communicated with customer support using live chat on their website. The response time was quick and they guided me very well.

An
Review №81

Dear Sir,Do you have into this mall Anchorlink logistics courier service office..?Because we have received fraud mail from that courier service. We have been tracked that address. It was reflecting at Dubai address.

Qa
Review №82

Easy to reach via metro, bus and car. Huge parking area around the center. Almost all the services under one roof. Had a good experience when I visited Ejari office recently.

Ni
Review №83

Excellent service.

Sy
Review №84

Excellent service

Mu
Review №85

Fast service

Ra
Review №86

Best and easy service with lots of parking

Mu
Review №87

All the documents works and Everything we can do on one place related to the Dubai

Ro
Review №88

Al Twar Centre - Super quick service and really amazing staff. Special Thanks to Fatima for keeping up-to-date with all the updates on my request. She is always happy to help.

Ne
Review №89

Been ForMOFA , it’s open till 3PMtry to be before 10AM and after 12 they stop issuing tokens.You can also avail Ejari

Sh
Review №90

Prompt and fast services

Sy
Review №91

Good legal translation offices on the 1st floor along with Ejari servicesGood place ... parking during morning hours is difficult .

Ar
Review №92

FAST service PERFECT handling EXCELLENT quality PROMPT communications TOP friendliness = HIGHLY recommendedFatima is a gem !!!

Lu
Review №93

Ms. Ferdos at the Al Twar center was very helpful. She shared all the informations I needed to cancel my Ejari. She was very confident with the rules as well as on the documentation. Since I was scared on the fine and payments during cancellation, she gave me all clear details and made me to come out of my fear. She is not only a great customer support officer but also a great peoples person. I am really happy for having spoken to her regarding my issue. I will recommend this center to all my friends.

fi
Review №94

It was very helpful and efficient when I was there in person and when using the websites chat I was given the information I needed promptly and politely. Excellent.

Du
Review №95

It’s like a group of companies providing various services to corporations. Located in Al Qusais 2, Dubai.

Ib
Review №96

Very good service

Ep
Review №97

I was concerned how to do attestation but I go immediate and clear reply. Thanks again for help

Kh
Review №98

Most of the government services under one roof

Fa
Review №99

Superd service and very helpful and supportive specially Ms. Fatima who has guided me through the service on every step. Thank you very much and keep up the good work..

Ad
Review №100

A very good service overall. Fatima was fantastic...very helpful and supportive. Thank you!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://altwarcentre.ae/
  • Phone:+971 4 283 8800

Categories
  • Government office
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:Closed
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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