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RTA Car Registration Centre
Dubai, United Arab Emirates
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Comments
Pu
Review №1

We went there on a weekday. it wasnt crowded everything was done very quickly this year we got registration also there a machine... just go there enter your details pay fines and you will get the card.P.S they accept cash and card both

Om
Review №2

Good service and customer service, but sometimes they are very slow in the prospect

Ta
Review №3

It all depends on what time you reach there, I reached there at 9 in the morning, very quick service, friendly staff, only took me 20 mins to get my car checked and I was on my way back at 9:45. I am impressed how UAE has made living really easy for a common man.

Fa
Review №4

As usual excellent service healthy environment anti-covid but some waiting period if you go standard service. ViP service is faster but extra charge

Ti
Review №5

Really fast service in normal work days. The only thing slowing things down a bit is the vehicle testing area. Friendly and supportive staff are an added bonus.

Mo
Review №6

They dont have to drive people cars because they dont know how to drive a manual transmission, every year i have to get a bearing smell from the clutch

Ba
Review №7

It shows in Google that it’s opened on Friday but when I went there, CLOSED. Waist of time

As
Review №8

Organized and cleanHowever lacks a waiting areaIt gets rather hot while waiting for the slightly lengthy testing process

Re
Review №9

Fast service.. Within 20minutes I finished my Car renewal n registration..

VM
Review №10

Vehicle testing procedure and its waiting time is good. But getting Mulkia renewal and its waiting time is very long and there is no proper response from the employee.

Sh
Review №11

Its very good, systematic facility, but the Insurance issuing took lot of time which generally doesnot take more than 10-15 mins.

Kh
Review №12

The testing procedure was quick, but the staff at the reception were not helping. No guidance were given. Asked to do the renewal procedure online. The online process was so complicated, says no vehicle registered for the details entered.

Sa
Review №13

Why mentioned open on Friday??? We came from very far a way 😡😡😡😡😡😡

Ar
Review №14

One of the bigger Tasjeel establishments in the emirate and the service level can vary from time to time depending on the staff attending to you. The information desk is not really helpful especially for non Arabic speakers and that bias can be noticed through the difference in their body language when speaking to an Arab and a non Arab person.

Mo
Review №15

It took me 20 minutes to complete renewal of my cars registration. Way to go RTA. Excellent customer experience.

Sh
Review №16

Good service, staff is friendly and did everythink fast no delay. All facilities well equiped, also want to add covid safety, only issue is that teller machine is only 1 which why atvlast stage getting delayed. In general it was ok. Recomend people lives near Al Qusais and Sharjah easy location.

Kn
Review №17

Best place for vehicle registration and transfers and exports

Mr
Review №18

Paperless reports....

Ni
Review №19

Its good but very crowded. We went for Comprehensive test and it took almost 3-4 hours in the queue. But after that, passing and transfer was quick. Within 2 hours we finished all the process and my friend got the car which he was looking for. 😁👍

Ba
Review №20

Telephone not being received, And nobody is professional here to give you exact information. When asked for information they just utter some words and wants you to Go away,. Not a bit HelpfulVery Bad Service

Ch
Review №21

A quick, hassle free and trusted user frendly experience upon contactless registration of my vehicle in no time.I salute the upcoming Contactless technology used by Dubai RTA.

Ka
Review №22

One of the best registration centre

St
Review №23

Very bad service, no instruction or information given and the staff are rude and ignorant.

Go
Review №24

Good service.

At
Review №25

Any tim any where no problm.....

ta
Review №26

Smooth process by efficient staff.

Mo
Review №27

Very bad service, employees laugh between them in a loud voice, and let the customer wait, use a named Abdelkader at GCC SPECS service Indian or pakistani nationaly, was not in his office, I had to wait almost 20 mins, reason he was in the bathroom hhhh, no any respect, in my turn, I wanted to register my car, and get my hyaza, at the time of payment, I wanted to pay by master card, the employee a woman told me that the payment is in cash, ok, and guess, their ATM machine was broken , so I had to find a solution, go out and look for an ATM outside, and come back with cash, real chaos

Mo
Review №28

Best place and friendly

Hu
Review №29

Finished the renewal in one hour.

Re
Review №30

One of the worst center in Dubai. Unprofessional staff. Always busy and no respect for the token numbers. They will charge you 157 dhs any time you go in Friday as a vip service and still you wait in lines. No one will tell you about the extra 157 aed in Friday, it’s like a hidden cost. All the insurance paper is online but still will ask you to bring a copy ( depend on the center staff ). No wifi connection is there. I don’t recommend at all. The center behind sahara center was better but unfortunately closed.

nr
Review №31

Very fast and good work

Fa
Review №32

Very nice

bi
Review №33

Unfortunately I got very bad experience it takes 4 hours to complete car registration

al
Review №34

Performing the RTA services adhere to all COVID 19 guidelines

mu
Review №35

Orientation is a must for Office Staff. They have big attitude problem. They dont know they are charging excessively for their service (and they are getting salary because of this). The other day, I was there, the lady who was serving me in half sleep. It was counter number 7. She was not bothered to check about my requests and even gave me a wrong bills!!!After paying the registration fee and number plate fee, I went to collect the number plate..The guys who is sitting in the counter again asked me 5.50 dhs. He is just putting the money in his pocket! no bill nothing. I asked him this money is for what, as I have already paid over 490 Dhs for all these.. No No.. this is our fee and he showed me his A4 size notice.. pay 5.50 AED for number plate .. But where is the bill??? For the number plate we are already paying 35+35 dirhams minimum. I got the number plate and I went out side.. To fix the number plate one guy is sitting on the door side ( like the RTA staff). To fix the number plate he is charging AED 15/- Again no bill!!! What is happening there? In one side, authority is trying to improve the service and image, the other side, some people completely destroying it. More orientation needed. More professionals should be appointed.

Os
Review №36

The worst I have seen in UAE

Ze
Review №37

Quick and Efficient

Vi
Review №38

Good

Ta
Review №39

Fast service

Mu
Review №40

No waiting area only wait outside and outside is to much hot i am sick because i am waiting outside more then 1 hour

Ab
Review №41

Nobody answering the phone number

Mo
Review №42

Excellent service.

Ni
Review №43

Proffisional staff co-operative

Ab
Review №44

Friendly management but little crowded

Sh
Review №45

Good Staff and Very fast👍👍👍

Ab
Review №46

Very bad and too slow

Su
Review №47

Best service if you come in early hours, after certain amount of tickets, theyll stop issuing tickets, depending on when theyre about to close, then youve two options either to wait for reopening or either go for VIP servoce by paying 150 AED Extra

Al
Review №48

W.time 50 minute.

Ru
Review №49

Worest service at night. Spend more than 3 hours

Ka
Review №50

1. Long queue during car inspection2. Very slow and lazy staff in main building3. Sometimes queue will be ignored and someone may jumps in between4. Every year fee increases without any proper reason and adding charges just to fill their pockets or adding conditions5. Once they failed me because my tyres are outdated so they asked me to change rear tyres while front and rear has same date!6. Lack of proper management overallMy review is overall there good staff as well but Im considering the whole thing

Nu
Review №51

Best location for Sharjah .if you want to sell your car you can get exporter here who can buy cash with immediate transfer.

Sr
Review №52

System and process good. But unfriendly approach. Poor respect to customers.

R
Review №53

Only the VIP counter is 24 hours while regular counter closes much earlier.VIP Staff is under staff. You pay the premium to be serviced the normal serviceBe prepared for long waiting periods

Ru
Review №54

Service depends on people who are serving you some of them act like they work here for free. Some of personal are quite lazy and disrespectful.

Ar
Review №55

Kiosk doesnt work

Ah
Review №56

Very accurate instructions and the easiest way to follow Great job Google team

Be
Review №57

The VIP service is doesnt work if the checking queue is long because all cars end up in the same queue. They really should find a way around this!

Ha
Review №58

Easy & quick. The personel was friendly

عل
Review №59

Their testing is funny they passed one of my cars with same issue and other was failed because they gave me lane number 5 so when you go there your luck is on lanes each lane theres different guy with different rules they bring their own rules to UAE lol management needs a good course

Mo
Review №60

High standard service. ..fast and smarter way..

zi
Review №61

Very slow understaffed

Be
Review №62

In queue for almost 2 hours just for vehicle testing, worst service ever! queues are long and technicians just chatting around

Em
Review №63

Very bad service I do not like at all they make me late to let me go to VIP to toke extra money 150 DH

MU
Review №64

Great service

Mo
Review №65

Staff are very helpful and quick

Ab
Review №66

Good instructions... Very good

Em
Review №67

Poor customer service

AS
Review №68

Good and fast service, staffs are very cooperative

По
Review №69

Lines are too long , just go to shamil 2 min away.

Ha
Review №70

Very crowded, but the service is good.

V
Review №71

Crowd depend on time and days. visited evening time, not much rush. but Big queue to access automatic machine . Visited morning time to access automatic machine not much people. enough free parking available.

kn
Review №72

Good place for renewing and new registration.

Ta
Review №73

Always nice service

JA
Review №74

Very dissatisfied .unprofessional staffs .

mu
Review №75

Slow process a lot of customer service staff for nothing only for chatting on their mobiles and talking

al
Review №76

Long wait. So crowded.

Ob
Review №77

Nice

Ja
Review №78

Ramadan timings apply! 8 am to 5 pm 8 pm to 3 am

MO
Review №79

Bad customer service.

So
Review №80

Your one stop destination for any government jobs

Ah
Review №81

Very goood

Ah
Review №82

Good service

Sh
Review №83

Good Customer Service

Si
Review №84

So fast.

Er
Review №85

Good service, but long lines

Da
Review №86

Good service

Fa
Review №87

Need long time to finish

Ma
Review №88

Great staff

Ah
Review №89

Nice place

ca
Review №90

Good work

ji
Review №91

24 hour facility.

pe
Review №92

Excellent

Mo
Review №93

Good place

an
Review №94

Tanks. Google team😎😎

Gr
Review №95

Place for car registration

Im
Review №96

Imran Khan

TH
Review №97

Government services

Re
Review №98

Good

Aj
Review №99

Always busy

no
Review №100

Right

Information
82 Photos
100 Comments
3.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.rta.ae/
  • Phone:+971 4 267 3940

Categories
  • Driver and vehicle licensing agency
  • Government office
Working hours
  • Monday:8AM–11PM
  • Tuesday:8AM–11PM
  • Wednesday:8AM–11PM
  • Thursday:8AM–11PM
  • Friday:8AM–11PM
  • Saturday:8AM–11PM
  • Sunday:8AM–11PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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