ASIA EXPRESS IS THE WORSE.My family and I are moving back to the Philippines so we looked for a shipping agency. We then found Asia Express and contacted them. The person that I talked to was very professional; she knew what she was talking about and was humorous. We then arranged for a meeting to get a quotation. 3 Filipinos came including the person that I spoke to on the phone. They took the measurements and gave us a quotation. We then agreed on everything; Price, materials, and packing fee. I got all the materials and all they needed to do was pack. They came to my house on the 27th of December and started packing. Halfway through the packing, the owner of the company barged into my house and said that he did not approve the packing and the shipment which was not true because I have sent an email to the owner to confirm everything and he has approved it. My whole family was shocked and outraged. When he was walking out the door, he called his two Filipino employees and said Joel, Toto, we are not shipping this. Very unprofessional. The three Filipino employees who were so great and kind were so ashamed of what happened. The Filipina lady(one who I spoke on the phone with) could not help but cry with anger and embarrassment. The Filipino employees came back after a few hours to apologize and told us that their employer wants us to pay for the packing that they did. We refused and their employer threatened to file a report against us. He did not finish the job, he canceled the shipment, so why should I pay him?DO NOT USE ASIA EXPRESS.

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