I signed up for 3 months and they gave me 2 months for free, but when the 3 months ended they said your membership is expired and the guy who signed you up doesn’t work here anymore.I called and went there multiple times until I got a hold of the manager. She said it’s not my problem if everyone comes to me telling me they got 2 months for free. I would have to give it to everyone. Very disrespectful and unprofessional. Never going there again. The only reason I got a membership there is that I live 2 mins away.

Great place, helpful staff, clean with all covid 19 measures in place

Fantastic new gym.. Great studio and equipment and so big that social distancing is a breeze.

Nice staff and the place is great and clean, But missing some important machines, No Seated Cable Row nor vertical pulley row,,, Also huge lack of plates, specially 10 & 5 Kg. For a new branch which just oppened this is sad.By adding few thing this would a perfect gym !

Fantastic. Brilliant boutique club. Did the myride class, Fitness First have amazing instructors. Fabio from Brazil rocked the studio.

M’y membership Been wasted I was platinum and due to no slots to book classes decided to upgrade it to titanium then the same issue in 3 months wasn’t able even to make it up to 2 classes a week . They should do something about this cause not only me who’s facing this issue and because of this I’m not renewing anymore

Brand new, very clean, new equipments. Friendly and professional staff, the atmosphere in this branch is amazing.

First time visiting the new branch. Very nice gym

Was not to happy with their service received but facilities ok.

I came to a spinning class today and no one was wearing their masks! The manager Elly Nunga has advised that it’s the rule NOT to wear your mask on a spinning class! The bikes weren’t 3 meters apart!The security asks you to have your mask on on every mall/ enclosed space! How is it allowed to take a spinning class without your mask on????!!!!!

Best gym.. and Taras is the best personal trainer.

Fitness first has some of the rudest and most unprofessinal trainers! If i can give no stars at all, i would!A trainer from Deira City Center made fun of an oversized woman on social media and he was not even ashamed of his behaviour! He has clients who are trying to get better and trying to make a change and he is just proud to humiliate oversized people.I’ve raised this issue to Deira City Center and the management didn’t do ANYTHING! They called me just to let me know that they can’t do anything about it because the trainer is on vacation! What kind of excuse is that????FITNESS FIRST SHOULD TRAIN THEIR TRAINERS ABOUT BODY POSITIVITY AND HOW TO RESPECT PEOPLE OF DIFFERENT SIZES. AS OF THE MOMENT, THEIR QUALITY OF TRAINERS ARE JUST REALLY AWFUL.

Great gym star football academy coaches use the gym

Pretty rude customer service staff that sits at the front desk (Friday mornings).

Great Service and all those members are really friendly. The staffs are very good in communication and guidance. The courts there it was available and OMG I had a great time there ..!! highly recommending

They should upload much more pictures of the refreshed gym because I’m thinking of taking a subsicribtion but I need to see what it looks like

Clean, neat and all equipments are new

My favorite gym in Dubai. Cozy and not busy specially in Daytime. Machines are not much but fine enough for Basic training. The pool is big and the crowd is selective. Very good for families. The courts are always available for bookings and they have muli-purpose indoor field for soccer, tennis , basketball and squash.

Bad staff. Bad customer Treatment experience.Higher management are even worse.Old and corroded machines. Small & dirty pool. Kids swimming class was a joke. I wonder why it is considered as platinum plus. 1 star rating is too much for them

Worst customer service and staff ever experienced. I am willing to pay 7000 dhs for the membership but bad staff encounter. prefer drive a bit more to mma or other gyms. and not give the my money.

Too expensive for what it is and what they offer. Its really not clean and the infrastructure should clearly be refurbished- the shower hammam section is really disgusting - you just cant stay in the hammam as its not clean same for the shower where the water doesnt go properly

Very clean and a lot of space, very convenient for social distancing

Decent facility with a stocked gym and pool area. Beware of scam tactics with getting you to sign up for membership terms longer than you had planned for. They have strict sales targets.

Nice gym

Thats very nice 🥰

The facilities are amazing...I love the place.

Our favorite Fitness First.. nice Pool, large Gym & overall the facility is nice.

Amazing gym 💪

Amazing place loved it

Brand new

Nice gym and swimming area.....lots of parking and nearby is Coffeeshop n supermarket

Excellent

Amazing staff!

Ok

Enjoy weekends with family here.

Love the staff, so sad its closing hope all the staff find new positions

Nice kids swim lesson, nice teacher, nice staff

Good ambience.

Good if you live in the area

Variety of sports can be done here!

Not bad

Great place and facilities

Good

Blah

Hdfc will have to