Needless to say, my family and I have been customers of the esteemed brand for years and have never faced such damage, especially to a leather good item. Noticeably, this is not a damage inflicted by a customer but a natural one done due to perhaps terrible quality and make of the shoes themselves.How can genuine leather goods tear themselves apart? Leather items especially from Gucci, LVMH & Hermes Houses are made to last a lifetime. I am not sure how to feel about this as this has more or less made me question the entirety of the Gucci name? How could the Italy office refuse to take responsibility and accountability- this reflects on poor luxury client relationship management along with disastrous quality of genuine leather items. Both Prada & LV have repaired the few times with zero questions asked.To shortly conclude, if Gucci wants to maintain their haute couture image they should present themselves like one. Or else one might as well get shoes from a junior brand since they are going to tear away in 5 years or less anyway.

Beautiful bags, expensive yes, belts, scarfs, brochures all here. Not a very big store but atleast shows you what Gucci is all about.

One of my favorite Gucci stores in UAE! Many great pieces can be found here

Passing through Dubai? Do check them out. They have lots of nice stuffs

Lovely bags

Worse experience ever , i request belt size 95cm, after a while when i planed to wear my belt i fund it big, when i measure it i found the sold me 105cm , an expect service from one of top brand in the world

They sell amazing stuff but it’s way to expensive like make it cheaper not every human being is rich

Poor customer service but exceptional products

Small collection, need to expand

Streshi

Nice products but not good service Im afraid

Best best best

Quality stuff 👌

Good

Bad customer service

Wonderful global brand