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Ourshopee Headquarters
Dubai, United Arab Emirates
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Ba
Review №1

Well ,the website is quiet good for online shopping.Discounted prices, varieties of selections.But as being a customer. My first shopping experience was unsatisfactory.I didnt receive my order in the time they promised.Drivers hesitated to come to my location because my location was quiet far from city.thats why they made me wait one more day to get me my delivery.As well as i received one of my product damaged too.I hope they will solve this kind of issues in coming future.Two stars for overall experience.

As
Review №2

This is very good application for purchasing.. if you don’t have money for buying ready cash.Its very useful for maintaining budget and lifestyle

na
Review №3

Best online shopping website. You can purchase goods on installment with NO interest. Bought poco mobile, the price is reasonable as compare to other sellers. Delivery was fast and their customer service is available round the clock to resolve customer queries.

Ma
Review №4

The item received was different from what was described/ordered. Ordered English Willow bat (as advertised on the app but received a Kashmir willow bat instead. There is a huge difference in the price and quality.

Ma
Review №5

Very fast delivery 👍👍 and i recieve the item 💯 percent original. thank for ms. sera banu for keeping my parcel in safe❤️

Ra
Review №6

My Nord 10 Received Today. It arrived before my Expectations date. Good Packing, Good Service and the Delivery Guy( Noor )awesome Service. I Love the way they make Customer Happy. I Strongly Recommend. In my Circle many people enquired me about Our Shoppee. Soon they will start Purchasing. Good Job and Continue the same way. Never let it Down.Thanks

Qa
Review №7

Great App just you need to add more options like Tamara and Tabby.We had cashew before it was best.Overall its perfect place and site to have everything.

mo
Review №8

Fastest delivery, satisfied the product but inside the charger is not original. The charger adapter they are packed type F but in UAE using type G

Ni
Review №9

The purchase was smooth without any issues. Delivery of the item was done few days before the scheduled date. The delivery person was prompt and punctual. I will definitely deal with Ourshoppee in the future as well.

Ro
Review №10

Apart from the long time between placing the order and actual delivery, the rest of the service was amazing, the item was intact and exactly what I ordered for..great service from the delivery lady, she was super polite and humble....You got one more customer here 😁😁Was really happy with your service. THANK YOU

ak
Review №11

Hi want tell about ourshopee experience Good customer skills Giving Right information to customer be on time Delivered to customer am very happy thanks ourshopee....

Kr
Review №12

Although it takes a bit long to receive ( I ordered an oven which is quite big and garment steamer) which is very understandable. Deliver driver was quick and smart.Items is in perfect condition 👌

Ab
Review №13

Awesome experience! Items received early with flexible delivery. Even though I filled home address they brought it to my office for me. Items are original and in perfect condition!

Su
Review №14

Excellent service! Delivery guy was very professional and polite! 😍

Mo
Review №15

Worst service ever. I have never experienced a customer service like this. Item was ordered 6 days ago (28/07/21) until now I haven’t received it. No communications or app update about the delivery. I have been calling them for 5 days and every time they promised to deliver on next day. And call centre agents has such a rude attitude where they don’t wanna answer our questions or to give a proper customer service info. I believe none of them have no idea what is customer service mean, doesn’t matter whether we buy for 100 or 10000.my last call was made today 02/08/21 and answered but service agent “saoumya” and she has no idea when they gonna deliver my product. She mentioned that the driver is out for delivery so they won’t be able to deliver my item today so it will be on next day. My question was to her to give exact time and date when they gonna deliver but she has no idea and can’t promise. Finally she came to an answer saying that they can deliver after 10:30pm to 11:00pm. I was waiting & I received a call around 10:17pm lady driver asking for my location. And I was still waiting till 11:00pm then I call her back to check whether she is coming to deliver or not, her answer surprised me. She said she can’t come, she can make it by tomorrow but still she can’t confirm me the exact time. She said this, only when called her. Let say suppose if didn’t call her, I would be still waiting. They think we have nothing to but only buy online and follow up everyday and be home expecting the delivery service. Let’s hope if she gonna make it tomorrow as she promised. The very worst service ever I don’t recommend for anybody to buy on their web. Their mobile app sucks no updates and fake promises.

Ri
Review №16

Thanks ourshope... delivery little delay...but customer care and product is good.... .

Je
Review №17

The delivery was smooth thanks to driver noor he delivered the product even if its late.

Ma
Review №18

Thank you OurShopee. Keep it up!! Satisfied customer 👍

Bl
Review №19

I placed order 4/9 and received items 7/9.3 items were missing including one out of 4 smartphones I purchased.No one even contacted me informing that those 3 items were out of stocks and won’t be included in the items to be delivered. I must’ve known and you could’ve just informed me in an early manner, for me to look for another alternative avenue to purchase these items as i was supposed to include these items on my “balikbayan” box to be sent home in urgency.I had tried calling your customer care number twice but I was put on hold more than 10 minutes subsequently. I only received a call from you guys one day after I initiated the second complaint through your mobile app.The Indian customer service agent guy was even as angry as I was, even he emphasized that I only purchased my order through monthly installments payment scheme.Tell me, does this mean that customers who opted through this payment scheme will be dealt inappropriately or with a less customer service?I have ordered online all the same day in OurShopee, IKEA, StoreUs, Splash, Bath and Bod works and 6th Street. I only had issues with OurShopee and Namshi. But Namshi resolved the issue in just few hours in a very polite and professional manner.Sorry but this will be my first and last deal with Ourshopee. Really disappointing!

Mo
Review №20

Its an amazing service,. My first order, offered delivery within 5days, but delivered next day,😍 mean very quick.also installments. Im happy for ourshopee. Thank you

an
Review №21

Very nice and fast.. and the driver very polite

Ju
Review №22

Products are good quality ☺️ And also noor was good and fast delivered the item. Highly recommended. Thank you so much 😊

Na
Review №23

Best online shopping website. You can purchase goods on installment with NO interest. I bought huawei band6, the price is reasonable as compare to other sellers. Delivery was fast and their customer service is available round the clock to resolve customer queries.

Kh
Review №24

The service is great, especially the option to convert to EMI. The call centre representative are friendly and help out.After requesting to expedite the delivery, I received my items 2 days prior to the date of delivery, which was very helpful

Mi
Review №25

Easy transactions and very well service to the delivery man👌👌

Pa
Review №26

Very quick delivery... Received the mobile phone I ordered... Thank you for keeping up with the product originality

Am
Review №27

Absolutely fantastic I was contacted professionally by one called Sera and she made everything easy for me to get my delivery. I wish all delivery personnel are nice and compose as her. Thank Ourshopee and delivery team for being here.👍 👍 👍

Ky
Review №28

Great deal and best decision to buy this item.

ki
Review №29

Great experience good service and good costumers aftersales service. Delivery came on time faster than the schedule date. Really loved that. Definitely shopping again soon🥰🥰🥰

Ku
Review №30

The best app and best shopping destinations with more benefits and more discounts, buy now and pay later services is available.It deserves 5 stars ⭐⭐⭐⭐⭐. May God bless you and your team for more success in upcoming days dear @ourshopee.

Ne
Review №31

Excellent shopping experience.. genuine products in a very reasonable price.. Fast delivery and customer support is also excellent.. I like shopping with ourshopee..

Ni
Review №32

One of the best e-commerce in UAE!Quick response and delivery!I Just Love the service they provide

su
Review №33

Recommended. Genuine product. Very good service. I got the delivery 2 days before the actual delivery date.

Ma
Review №34

Being able to buy items on installment is the killer here, purchase anything and pay in 4 months interest free installments.Fast and swift delivery agents the best being Faheem, very friendly and timely. Thanks am glad to be your Shoppee.

AM
Review №35

I had a very bad experience in delivery with my 2 orders. The delivery time took almost 2 weeks for my first order and my second order R5010 has already passed the expected delivery time.I’m really disappointed with the delivery service and next time not choosiy OurShopee

ed
Review №36

I placed an order seens September 4 but until now i didnt receive it. everyday i called to ask and they just say that u will receive it. I spent a lot of loads just to contact them and ask them to update me but still I didnt get good answer i called yesterday and u said u will deliver today and i called again to confirm you said we will check give us 15mins but now you still didnt give me a call .

Sa
Review №37

Great service... efficient delivery. Good customer care

Th
Review №38

Worst Experience for any online shopping i wouldnt advice any one to buy from ourshoppee unless you want to die of heart attack or want to be scammed bought in item was billed but never received the item, its declared as delivered from their system & even after countless calls no answer no one picks no, no one responds to email we have to file a a case at consumer protection we are being scammed i have evidence to support all my claims

St
Review №39

Horrible service. Very bad, I can’t understand how it’s possible when you calling them 25 TIMES AND NO REPLY. No answer in mail, no answer on phone. App doesn’t update any information about my order. At the time of order confirmation girl on the phone promise to do delivery in 1-3 days, already one week. And nothing yet. I very very upset.

Ku
Review №40

The delivery by Mr Sajjad Khan was exceptional. Amazing service. Thanks!

ma
Review №41

Great app with great service....it was very fast service Also the guy was here proper time 👍. Thanks ....

Ma
Review №42

I am always buying from ourshopee . Its a great 👍 online platform and giving genuine products.

De
Review №43

Great service,payment options!delivery took few days but its fine,fast delivered by Faheem

BR
Review №44

Hello thx lots Mr Noor delivered my package on time

Ke
Review №45

Shopping experience was good and Faheem was very helpful! Thank you for the fast delivery.

wi
Review №46

I just want to thanks to the deliver guys who delived my items..Items was really in good condition and he deliver in exactly time,very polite person and very helpful

Jo
Review №47

Great service and quick deliveries. Hustle free and no hidden charges. Thank you for this app

Pa
Review №48

Very easy payment scheme. Fast delivery too. Thank you ♡♡♡

Ri
Review №49

Even though the selected model was not available they suggested different model and arranged delivery on the next day…. receive the item at 10.30pm

Sa
Review №50

My Item Received Today. It arrived before my Expectations date. Good Packing, Good Service and the Delivery Guy( Noor )awesome Service

Ja
Review №51

Delivery was very fast, I received my order the next day after ordering.Product was also as per store specifications.

Fa
Review №52

Driver is very kind and nice she delivery it also fast. Keep up the good work but i not happy this not contact me.

Er
Review №53

I received my item today and it was not good..it was dirty, messt and old. I want to return it and get my refund. Thanks

Mo
Review №54

It was such a swift service that I’ve got, and the delivery associate named Mr . Noor was so kind and responded my request for the location change with a good manner and he managed to deliver on time as I desired.

vi
Review №55

I ordered last July 28, and i received it only today. It took almost 2 weeks to receive my item. 😒 There is no update from them or any confirmation for my order i need to keep on calling them everyday just to follow up and they always telling it will come on the next day but it didn’t came. This should be a birthday gift to someone and im so disappointed it did not came on the right time. 😔This is the last time I will order to you.Order # R1235#worstservice!

ma
Review №56

The delivery team is friendly even though it is my first time to order in our shoppee so they arrived a little bit early than expected. It is a good experience to order in our shoppee and kudos to the whole team! Great product and good service!

Ab
Review №57

I dont know the delivery boy , but hes name Noor wonderful response to me.

Mh
Review №58

Great! Genuine products and fast delivery. The lady delivered my order was great smiley face and friendly.

Mi
Review №59

I ordered at around 12 noon and Mr. Noor from Ourshopee delivered my item at round 8:10 pm on the same day. Fast and reliable.

TH
Review №60

Our shoppe is very good company. Delivery is very fast and driver name is noor .very good person thank you so much Our shopee

Ji
Review №61

Fastest delivery, excellent service i am very impressed with the service they provides.

Ra
Review №62

The purchase was easy and payment methods are convenient I like it and will sure shop again

Mo
Review №63

Got my order delivered by Noor.A pleasant experience and the order was delivered before the expected time which was great for me as I was excited about the purchase.Will surely order again.

Pr
Review №64

Our Shoppee is a great platform to do online shopping. You will get amazing deals from them. There are lot of categories and products from electronics, to baby essentials to fashion. And the best part that every category has offer and discount. I thoroughly enjoy shopping from here and getting good discounts here. Definitely recommended to shop via ourshopee

Sh
Review №65

Good experience and better dealsDriver also good 👍 communication and friendly

Na
Review №66

Totally Satisfied with the whole process - from ordering to delivery .

Ku
Review №67

Shopping experience is superb and I strongly appreciate and the helpful dealing of the delivery gentleman Faheem.

Ne
Review №68

One of the worst companies to do business with. My order is still showing pending after 13 days. I emailed them twice, no answer. Today an individual called me and rudely said that they don’t have one item in stock. They should’ve thought of that before they charged my card though. The customer service guy had no manners as if I was asking for free stuff😂, no apologies for being so late with delivery or anything. In fact he cut me off and I’m not sure what’s happening now😂. A joke. A complaint to DED to follow. Stay away from this company. Chances are you’ll be treated like s*it and you’ll be paying money for it😂😂.

Mo
Review №69

Very fast and quick delivery. Excellent service especially by Noor who delivered the package.

An
Review №70

Driver is very kind and nice she delivery it also fast. Keep up the good work.

al
Review №71

Product is 100% orignal quick delivery ,Delivery associate behaviour and service is excellent thanks ourshopee

Ki
Review №72

Experienced an overnight delivery and a very friendly delivery staff. Would recommend

Dz
Review №73

Delivery was very prompt thanks to friendly Mr Noor. i was told 5 working days but it came a day after i made the purchase. they even have tabby payment platform too which works great for me!

Ba
Review №74

Delivery on time product is very good working very good neat and clean product very setisfying working perfectly al right the delivery person was very good and friendly

ke
Review №75

Shopping experience very good the delivery was on time and many thanks to Faheem for the delivery so pprofessional.

Un
Review №76

The shipping went very smoothly, and the delivery lady was very understanding. Im happy with the shipping service

Ad
Review №77

DONT BUY ANY THING FROM THEMI ORDERED IPHONE 12 PROM MAX AND THEY PUT A ADD ON MONTHLY PAYMENTS AND THEN I ENTERED MY CREDIT CARD THEY CUT ALL MY MONEY ON THE SAME TIME AND THEN I CALL THEM AND CANCELLED MY ORDER AND THEN THEY SAID WE WILL GIVE YOUR MONEY BACK WITHIN 15 DAYS BUT TILL YET THEY DIDNOT RETURN MY MONEY IM GOING TO OPEN A CASE AGAINIST THIS SHOPEEPLEASE DONT ORDER ANYTHING FROM THEM

Nu
Review №78

Worse onlinde purchase company. I ordered an item and tried to change it for different one at same price. They told me if i dont want delay in my order i shouldnt change it and i will then receive item same day. I agreed, then they only deliver 2 days later. But wats more annoying its totally different item from my order and scratches on the item, i sent it back immediately. What kind of supplier is this.i should hav known there was something dodgy about it all. So i waited 8 days for delivery for wrong item, i want a refund IMMEDIATELY and want nothing to do with this company

re
Review №79

The delivery guy is so good that I managed to ask a favor from him about the day and time for the delivery and he patiently waited for us to pick up the items.. shout out to him and thank you very much..

RA
Review №80

Weary good feels an al customer helpfulThis EMI , an good product

PA
Review №81

Good product n quick service n Mr Noor coordinated well as I got some issues to recieve the delivery.

Mo
Review №82

Very fast delivery - very satisfying product - product is very good and upto the grade - especially Miss.Sera she is very fast even she dealing with the customers very polite and friendly manner - Thank you our Shoppee team you guys doing great -👍👍

Am
Review №83

HiThe delivery done by zaira was amazing and I really loved the product brought from our shoppee.Service given by zaira was impressive and excellent.

wi
Review №84

Ordered for the first time and was very happy with the service. Received the order in next working days. I wasn’t expecting it but received it before time.

Ye
Review №85

I brought a mobile, mob is very good condition.original mob they delivered. Also quickest delivery.

Mo
Review №86

Very nice serviceHelpful teamThanks alot Ms. Sera

Mo
Review №87

It was amazing experience and fast delivery and it was so easy to choose from the AppThank you

Fa
Review №88

Shopping experience was good and delivery gentleman Faheem very helpful.

Je
Review №89

One of the worst companies to do business with. My order is still showing pending after 8 days. I emailed them twice, no answer. Today an individual called me and rudely said that they don’t have one item in stock. They should’ve thought of that before they charged my card though. And if i cancel the order they said they will deduct 5% from the total amount.So dont buy any products from this site because this site is trying to cheat the customer. So i will not recommend to anyone.

Af
Review №90

Thank you for you’re wonderful supporting extremely mr dowlath and delevery boy noor ul amin

Sh
Review №91

Nice to meet you MR NOOR KHAN (🤝👍)

Ch
Review №92

Sera has been delivering the package on time and fast. Thank you Ourshoppee

Ra
Review №93

Very good service from ourshopee. Ourshopee has a very good delivery. Got a very good experience

Ke
Review №94

Fast delivery and convenient, very well serve to get 5 star. 👍

Ko
Review №95

FAKE ITEM.I Purchased Mancera Black Prestigium perfume. Which was delivered after 9 days of multiple followup.With excitement I opened the box and checked the box which didn’t have any barcode and batch number stamped in box, which every other purchase I had.Once I opened the bottle screw It had scratch which was listed as Brand New product. Then I sprayed which fades away in a minute, the perfume which has 12 hour minimum longevity and beast power mode projection. The perfume which was supposed to be strongest from the Mancera Brand. And it smells like 2 dirahm attar from Bakala.So according to the scratch in atomizer the juice must have been changed.Strongly not recommending to purchase..Worst experience.

Lo
Review №96

Received my order in 3 days. Very good service,Worth appreciation, especially the Filipino lady who assisted for order query.

F
Review №97

I have purchased an A10s samsung and i just want to know what are your return policy & warranty .. please answer your phones. YOU HAVE DEDUCTED AN AMOUNT FROM ME AND IT IS SUPPOSED TO BE DELIVERED THIS COMING FRIDAY .. I WANT TO KNOW WHAT ARE YOUR POLICIES ABOUT WARRANTIES AND RETURN..or else please return my money back or i will file a consumer complaint about your guys my order number is 508743X979C

Za
Review №98

Very fast delivery, very professional especially Mr noor, real professionalism,Over all really happy, made my day (5 star)

Mu
Review №99

It was nice experience with Mr Noor. I am happy to deal with our shoppee , with Mr.Noor

el
Review №100

Good service and efficienct delivery, thanks Noor.. And ourshopee!.. Excellent job.

Information
24 Photos
100 Comments
4.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.ourshopee.com/
  • Phone:+971 4 258 2959

Categories
  • E-commerce service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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