user
Thomsun Supermarket, Skycourt Towers
Dubai, United Arab Emirates
Appearance
Thomsun Supermarket, Skycourt Towers

Comments
Al
Review №1

Not bad but sometime they have higher price than others in fresh food.

Ha
Review №2

Delivery takes ages!!! Even your address is just nearby! They are located just down our building . But it will take 1 to 2 hours to get your orders. And they’ve always been like this ! Always!!!

YO
Review №3

Very slow service for delivery, only order on the phone if you are willing to wait for 01 hour minimum.From now on ill try to buy everything from somewhere else as they don’t deserve our business.The problem is that the staff is not honest with the customer they say 30 then one hour and few phone calls later they still didn’t even leave the shop. What a joke.Pricing is not clear, you always have to go and check in the reader to be sure.Sometimes lot of flies in the vegetable section.

Be
Review №4

Very Convenient and reasonable pricing for those residing around Dubailand...

Fa
Review №5

Store is good in terms of hygiene and bakery products, but very slow service and plus they close before their closing time

Sa
Review №6

The best hypermart in Dubai Land Residences, hands down!

an
Review №7

Worst place , very very very dirty. Very expensive and very slow delivery service i live 3 minutes away but they take more than one hour to deliver.. they cheat when you call asking for prices they say something and then they send higher prices in the bill … they should close.. if you live near call west zone never buy from them

Ma
Review №8

We Try Our Best To Make The Best Out Of Us

Ah
Review №9

Too much expensive supermarket, all things expensive than other supermarkets, non organised price tags. Must check ur bill before leaving supermarket.

Kh
Review №10

Friendly staff, variety sections fresh food ..

ay
Review №11

I always nice shopping with Thomsun supermarket, skycourt Dubai land.

Fa
Review №12

Their prices justify the quality. I have experienced it alot of times that they keep obly good quality stuff

Ga
Review №13

One stop shop Super Market for most of the everyday items for home.

Di
Review №14

Impressed by the quality of vegitables. They have Sri Lankan stuff as well. Service is good if u ask for it else they mind their own business.The guy who cleans the prawns takes out the poop part too unlike in Carrefour so u can just wash them and cook 😀

Aj
Review №15

Very friendly staff, well maintained.

Vi
Review №16

Easy access. Good neighbourhood supermarket. You will be astonished to see that prices on certain items are much cheaper than the big brand supermarkets

ST
Review №17

Pathetic customer service. Dont try to order anything if you are not ready to wait for two hours. Very disappointed.

Je
Review №18

All staff are friendly, right from cashier to the vegetable weighing staff. Butterscotch cake at the French Bakery was delicious.

Dr
Review №19

I found roll patties here ,good

ma
Review №20

Have most of the grocery stuff and fair price. And good home delivery service.

Ho
Review №21

Yummy Honey Cake yummmmmmmmmm

Bi
Review №22

Super Market is very goodBut Google tracks my phone is very Bad

Sa
Review №23

Affordable prices nice place

pr
Review №24

Worst place to order , even when you wattsapp them their is always some discrepancy in the items also they make wrong bills so do crosscheck your bills coz when u call and complain about that they make you feel as if you are lying .The delivery guys always don’t have enough change and so you end up leving few fils or dirhams and whenever you run short of few fils they want the complete amount and they don’t accept if they owe you any money . Very unprofessional and rude .

Sy
Review №25

Best option for people staying in skycourts and nearby.

Na
Review №26

Bit expensive but good stuff available here... serves the whole community around leaving you happy as you don’t have to ride for things you want on day to day basis...👍

za
Review №27

Has most of the household items for daily use. Good weekend deals too

Fa
Review №28

Good offers

Mi
Review №29

I found lot of tiny pink plastic pieces in raw chicken. It must have been from the pink chopping board they use to cut raw meat. It is really shocking that even after washing the chicken, my pan had tiny droplets of melted plastic after frying the chicken. Be careful as the chopping board particles will be stuck to the meat. Hope they look into this matter as consuming plastic is harmful to health.

Te
Review №30

Very Expensive … Mgmt should consider better prices

Ag
Review №31

Good Market for skycourt residents

Na
Review №32

Good place to have complete grocery

Fa
Review №33

Consistently good quality with an extensive range of goods on offer.

Sh
Review №34

Super market to get the groceries in skycourts towers..

Ra
Review №35

Rude management, never answer the phone! Staffs are customer friendly

Sa
Review №36

Decent supermarket with limited option

Ig
Review №37

I waited for an order which is going to be my lunch (sardines) and a pack of juice. After almost an hour,the juice came but instead of sardines,they gave me tune,which was incorrect order. The delivery guy took a picture of what I need and he said it come after 5 minutes. After waiting for another 10 minutes,I called and they said they don’t have a stock. I said how can that be when I just bought that sardines in their store a week ago. I wnet today and found out they have a stock of what I need. I complained to their supervisor. Really bad customer service. This is the second time.First time was when I called for an order in the phone and he sounded irritating and raising his voice!

Sa
Review №38

Compare to madina and other market their item prices are higher, no wonder they will close down soon

To
Review №39

Doesn’t deliverSo pathetic serviceAlways keep waiting over phone and lately replying we can’t deliverDriver not there

Go
Review №40

Good variety of daily grocery , quick shopping , nice staff, delivery is also good still ordering over a phone is tricky as it takes 5-10 attempts to get some one on the other side

ma
Review №41

Best groccery store in duabiland

Та
Review №42

With All my respect to everyone, the worst thing I had experienced today! 5 min before closing left and supervisor or manager start asking me to go out bz they are closing even though I entered just to buy something I know and go, but he start calling me and showing me on the door! Unbelievable how rude it was!!! I still had 5 at least min. I will never advice this market to anyone else for sure and will stop buying from them! With this kind of people you will loose all your customers!!!

An
Review №43

Good Supermarket. Their fish are always fresh and they clean them very well

Sa
Review №44

Nice experience with Thomson supermarket we can order from home away they have door step delivery service also,But I have seen there is only one problem they took half hour or one hour to deliver even if the delivery is next to the supermarket building just this thing need to improve over all good 👍

Ar
Review №45

Very friendly staffs!Almost everything you need can find there.The fishes are mostly fresh compared to other big supermarkets!

Ji
Review №46

Best supermarket

Im
Review №47

Good place for basic needs. Well cooperative staff

Vi
Review №48

Better than any supermarket around in that area/ place (wadi al.safa 5) good service and affordable price with all well maintained quality

PR
Review №49

A good supermarket with all that u need in sky courts area and also a convenient market for people living in LIWAN.

Mi
Review №50

Crappy supermarket. Their staff always switches off the fridge with the cheese and they do interrupt the cooling chain for dairy products. It did not happen once, it happens a lot of times. Usually I buy a huge quantity of cheese, but last time it was already all melted together and I needed to throw it all away. What a waste of money. I am really upset with their shameless attitude to sell you rotten food. Moreover, the whole store is full of wrong pricing or no pricing. More than three years I spoke to the staff about it and nothing ever changed. They are so lazy and do not want to work at all. I had it a lot of times that there is a cheap display prices (e.g. 7AED) and in the cashiers bank they charge suddenly 20 AED! The worst price jump was a frozen pizza for 39 AED. Unbelievable!!! I can get a fresh pizza for that money! It always happens over there, that the price in the system is higher, but it is NEVER CHEAPER than displayed. Seriously, they seem to do it on purpose, because it is only that way round. What a scam! Another thing is, whenever I called them to ask for a product they claim no to have it. I tell them to go an check it. Than they act like they would have checked it, but actually they did not do anything and then insist on not having it. When I went over there few minutes later, because I did not believe them, I found it immediately. Since it happens several times, it was definitely not a mistake. It was purpose. Very lazy staff. I dont go there anymore.

J
Review №51

Best place to buy what you need when you live in Skycourts and you dont want to drive. They do home delivery too with no minimum purchase requirements

Su
Review №52

This is a fantastic place to get Indian groceries and veggies..

Er
Review №53

Good shopping experience

Gi
Review №54

The two girls there never smile and act like they dont wanna work

Al
Review №55

Nice service

Na
Review №56

Good supermarket most of the required thing available and prices are good

Fa
Review №57

Good

Bh
Review №58

Very expensive compared to other Super Markets.

Mo
Review №59

Its packed with necessary things and reasonable prices

Bi
Review №60

Place the order 10pm but until 11:45pm can’t deliver and when try to call no pickup phone.Bad gesture to customer

Za
Review №61

Its a supermarket located at skycourt towers in dubailand. Good produce and budget.

Ka
Review №62

A good grocery market at reasonable prices.

RA
Review №63

Fresh grocery..

As
Review №64

The prices are really higher, as there is no much options ,the fisherman was so unprofessional and dis respectful, he doe not even know how to be nice and respect the customers,i think Dubai Municipality should visit there for an inspection.specially to check their prices.

Na
Review №65

Very friendly staff and helpfull

Ma
Review №66

Perfect supermarketWe can say super supermarket

al
Review №67

Img

Fo
Review №68

Very bad service...I order my stuff one and half hours before...still no delivery..now im calling no body there to answer..I have 21 days baby with me ...I need that stuff cant go ...just imagine ...management should take care of this things..skycourt tower branch.

Je
Review №69

Best

La
Review №70

One stop for all your needs

As
Review №71

There is no information boards inside the market. Staff doesnot know what products they have in store.

Jy
Review №72

Has closed now...Madina has opened in its place

fu
Review №73

Compare to other supermarket in the same area, this super market has super slow service, guys working in the supermarket dont care at all.

Om
Review №74

Too crowded, narrow walkways, reasonable prices

an
Review №75

Good selection of essential everyday goods for your home.

MM
Review №76

Prices are 20% to 30% higher than usual supermarkets. We only buy from there if something required urgently and dont do our normal monthly groceries here.

ka
Review №77

High prices...

Mu
Review №78

Good supermarket with all daily items available

Kh
Review №79

Love this supermarket

em
Review №80

HUGH super market.

Se
Review №81

Useless supermarket, pathetic service... never answer the phone for door delivery.

Ba
Review №82

Good

me
Review №83

Is good services 👍

As
Review №84

Very very lovely and friendly staff

VI
Review №85

Good place peace full place

Ga
Review №86

Bit costly, but almost all items available, door delivery is very worst

Ru
Review №87

Great supermarket in skycourts complex

sh
Review №88

Nice place for food

Lu
Review №89

They are mostly imposing how much you have to spend for delivery.There is never a fixed minimum spend.

Sh
Review №90

Nearly the biggest supermarket in this area,that is the reason the price is higher than normal supermarket,but l think future will change,there are some new supermarket is opening.

Ma
Review №91

Poor products and lier staff

Vi
Review №92

Reasonably good at DL

Ub
Review №93

Most unwelcoming..will make sure not to shop ever from there

Ol
Review №94

One stop shop for your grocery shopping

bi
Review №95

Easy to get items

ke
Review №96

Prices are very high

Ed
Review №97

Better than before

No
Review №98

Nice market

Mo
Review №99

Good

Kr
Review №100

Oasis! First market at Skycourts area :-)

Information
44 Photos
100 Comments
3.4 Rating
  • Address:Dubai, United Arab Emirates
  • Phone:+971 4 447 2282

Categories
  • Department store
  • Supermarket
Working hours
  • Monday:7:30AM–12AM
  • Tuesday:7:30AM–12AM
  • Wednesday:7:30–11:30AM
  • Thursday:7:30AM–12AM
  • Friday:7:30AM–12AM
  • Saturday:7:30AM–12AM
  • Sunday:7:30AM–12AM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations