UAE exchange Branch at alqouz ( Garnd City Mall ) is still closed date (30/04/2020 ) latest update.

Worst experience, Service is extremely slow. Bank transfer taken 6 working days to transfer.Exchange staff lazzy, Exchange rates low, I will never suggest anyone.

Very bad service with unprofessional staff ..having such a big exchange is very bad ..having small exchange in metro stations are very good and professional staff ..very bad experience I got again its 3rd time

Worst experience in Uae exchange, staff they dont know how to talk with customer they are very rude I never suggest anyone of this exchange

Very rude staff Ms soumita and Cynthia , the manager should not put them together in shift or next to each other they help only their preferred customers and send everyone else to their colleagues , I approached soumita when she opened her counter but she just said I do not have cash , so I went to Cynthia window that is next to her, within few seconds there was a customer that Soumita started to help him and even charging his mobile using her desktop that I think not allowed to happen , for Cynthia after I waited 15 minutes for my turn she asked me to go to different counter . so I asked for her manager so she said I will help you but next time do not come to this counter , Guys please you are working as customer service not customer nervous if you will treat everyone in a bad manner I understand but if you will laugh to your kabayan then use ur racism against others this means you should stay at your country , I wish someone read this and teach his staff how to be professional since I doubt that they have any good managers Incident happened today 1-10 -18 at 18:06 Dubai time if any manager want to investigate and train his staffخدمة عملاء سيئة لأقصى الحدود من سوميتا وكينثيا انا لم اقابل اشخاص بهذه الوقاحه في حياتي .

I have good experience with them, if you have any exchange requirements you can visit them, their services are great

I sent money three times and its never reached my mom. Instead of apologize they said they dont care. Very rude managers and staff

Great service, experienced