She said her name is Caroline, but I dont really now if its her true name because was not wearing her name badge. What I know she is Indian but not behaving like a one because I know that Indian people are very polite,professional and very smiley people. The staff is treating the clients like her mop. Very rude and not professional. I assisted when she returned documents to clients because client was busy on the phone saying that Ria Code was wrong. But she forgot that few minutes back she was busy with yer land-line.

Poor customer service, system always down , money gram is the worst way to transfer

Very very bad service and no professional, no respect 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Staff are very rude from the security till the agent. Specially Gerald who was not helpful at all. I dont know why your hired this kind of people . They dont have what we called customer service.To the Management of Al Rostamani hope you will take an action .

Best exchange company. Staff very friendly and service is amazing.

So bad experience iam caming from far a way once I arrive to send money from money gramm but unfortunately the staff Gerald saying that money gramm is not working what’s is this service

Service is key, staff friendly and cordial. Overall WOW experience

I had bad experience with Al Rostamani Exchange, in one transaction I have lost USD 200 till more than USD 400/remittance, Since 2015-2017. I dont recommend to use it for transferring money especially your monthly salary.

One of the worst exchanges I have seen.Wait times are very long, dont have proper instructions.After long waits in the line, one is told to bring extra documents/

Good service