Horrible customer service. Having this issues continuously for the third time. I went there for receiving my salary as my company credits our salaries through Al Fardan Exchange. There no other options as my bank accounts were not opened yet and also its near by my office. Those persons sitting at the reception of Al Fardan Exchange is having really the cheapest attitudes towards customers. I dont want to disclose their names because they need to make changes in their attitudes and i dont want them to be cheap anymore to any other customer. And its not the problem of one, but the problem of every single persons sitting there. Theyre like making fun of us by saying comments at each other and laughing while we people are waiting. Theres two malayali guy, 1 hindi guy and one guy wearing kandura. Please consider this and try to change from your side. This would be the last time and wont go there anymore. ππ»
Best service from Mr. Dipon. very friendly with customer. quick process transferring in the account Highly recommended to all the people who wants to transfer the money
I was highly disappointed with manager Dipon Das. Unfortunately the team doesnt know what they are doing. I sent money to my country using WESTERN UNION Through Dipon and didnt inform that receiver wonβt t be able to receive the money in local currency. When i requested an explanation, he kept talking about irrelevant rules of Western Union. If u will ever come to this place try to get more information on your own because staff here doesnt know anything much. Especially Dipon Das being a manager. I dont even know how they get such positions without a knowledge about their own job...
Best service with very quick process in terms of transferring the funds to desired account.Very professional approach and friendly staff specially Mr. Tufayel and Mr. Dipon.Highly recommended to all the people who wants to transfer the funds to INDIA, PAKISTAN and other ASIAN countries.
Good staff specially Mr Dipon Das. 5 star
Inside Al Ameed Plaza, nice exchange for transactions although bit higher rates but easy access and very prompt and friendly staff. Was served by miss afsha very helpful n excellent customer service by her. I have done transfer couple of times, every time I get good service.π
They are keeping very friendly and easily for all transactions and providing good services at all time. Especially Mr.Sayid Madani. Thank you madani for your good and best services
Mr.Tufail is an excellent staff. He always gives me warm welcome and I am very satisfied from his customer service.
Would like to thank Al Fardan Exchange a best exchange around, specially the one @ Ameed Mall. Ms.Afsha was very impressive and her customer service skills are excellent. She is a fine ambassador for the company.
Thanks for al fardan branch & staff is here very coperative ..special thanks for Mr Tufail bhai he always give me good price .
Using this branch long time dont want to go any other exchang good staff good raetes
I like alfardan exchange because of best rates and good service al staff is good .
Im from nepal and i always send money from alfardan staff behaviour is so gentle
Im not reviewing this branch.. the al FARDAN EXCHANGE.. western union money transfer(online) section.. is totally waste. useless fools are there.. very poor customer support. Once you tansferred the money to Al FARDAN EXCHANGE..then there is no guarantee for your money.. after the transfer they wont do anything.. simply sit and, they will always request you to wait for 48hours.. You have to follow up each one hour to check the status...
Helpfull staff and good service. All money exchange, transfer services available here at competitive rates. ππ
Good and fast service staff is very cooperative
I have very nice experience wih al fardan exchange.
Good services and well responses staff specially about Guidness and dealing
Good service hoping for mega prize INSHALLAH
Staff is very professional and very polite + doesnβt take long to proceed the transactions... 5* services and personally I recommend to all my friends!
I went very 1st time but the experience was superb.The teller Faheem assisted me.I must say very professional staff.
Best service love it keep it up. Tufail bhai is so helpful always
I visited this exchange and found very helpful staff. I appreciate it.
Great staff, Competitive rates, good customers service and free parking.
Im really happy with service best of luck for future. staff is Good
Achi service hai I like to come again
Good staff good services 5 Starssssss******
Excellent service π good rate always π π
I had a very bad experience from Al Fardan exchange today as I went to collect the salary in spite of producing the valid passport copy they are simply showing their attitude and asking us for my ID as I am a new joineee I didnt received my ID and I informed him that still he is not listening to me and I told him my colleague has produced the passport copy without seal and have got the salary that time he was telling me then you can go to that branch and check. Is this customer service if they cant release our salary and we can get from other branch then what is the use of this branch..
HEROBest services all staff is Very Good πI love to come again and again..From
Best service Staff is Active, Friendly and cooperative Specaily Mr Tufail
Syed madni is good staff good service
Speedy service and polite people even if for canceling the transaction
Best rates good service
Am using alfardan exchange from almost 6 year.excellent customer service.
Best Rates and good Staff π
Had a very bad experience from Al Fardan exchange as we had salary credited to al fardan and when we visited to take the salary by producing passport copy they asked for the original passport and we informed them it has submitted to office for visa stamping they told either they need the Company seal and after producing the company seal they are telling it is not at clear the same experience was faced by our other colleagues also from the same exchange. Mr. Sayed he is not at all professional if he dont know the rules then he can speak with his manager and he can try to help us instead he was shouting with us.. Even we produced the offer letter with company seal and in that passport number as well as Name is mentioned but they dont even bother to atleast let us know whether our salary has been credited as well as one Mr. Abhilash also behaved very unprofessionaly.
They have very good customer service
Its very good service π
Awesome services π and good behaviour of all staff
Good Quality Service. π
Good staf best service
Good service and fast transfer π
5***** fastest services
I had a great experience with the this branch.
Good service good experience β€οΈβ€οΈ
Good branch good service
Good service best performance
Best rates and fast transfer
Very friendly staff and very professional
10/10 good service
I like alfardan exchange good service and best employees β€οΈβ€οΈβ€οΈβ€οΈβ€οΈβ€οΈβ€οΈ
Good service like it
I like alfardan services
Best staff
Good service πππ
Quality service keep it up,,
Awesomeservice
Good service
Good service
Best service
Good Service
Good service
Best service
Very good
Lovely staff
Good service
Like alfardan
Helpfull staff and good service. All money exchange, transfer services available here at competitive rates.
Achi service is good,