Great staff, the two ladies were quite polite, if I was unsure about something they tried to help, and when they were not sure about something they asked me to clarify, so they wouldnt mess up the delivery.They take parcels and ship them for you, small space though but easy to locate and there is a nice coffee shop right next to it if it is busy and you are waiting for your toke. Though its not busy that often.

Nice place, polite lady on 2 counter. Was no people. I like it.❤A bit troubles with parking, busy, but place is nice.

Bad behaviorUn polite staff with baf attitude when they call.Insisting that they called me while they did notI should get my shipment on FEB 17 and up to date I did not get it.They called me only on FEB 18 twice where i missed the call and I call them back but call was nky going through and phone was not ringing evenI chatted with them through website still nothing happened.The worst customer experience ever.

I have been using this post office for 9 years and I dread going there. The staff often prioritise their phones or chatting to one another over serving their customers. When they do get around to helping you, they will go out of their way to make life difficult.

Located inside the Head quarter of Silicon Oasis Authority, Timing from 7-3

Amazing staff, polite, easy resolving issues. It deserves a higher mark, not 3.1 🙂

Something needs to be done about the working hours. 8.30 to 3 pm is just ridiculous and they are closed on Saturdays. I havent been able to collect my shipment for 2 weeks as I am still at work between their working hours.

Exceptional service.. No waiting and no other hassles.

Slow service. The first lady who assisted me gave me all my items then in the middle of the transaction she stand up and other lady (who is new as per her and very rude) came to finish my transaction, the first lady who was assisting me just took her bag and went home. And you have to pay an amount for to collect your things yet it has been ordered and paid all online.

Quick, organized

As shown in the reviews, this Post Office does not have a great customer service. Just went today, and verified myself.There is usually not a lot of people that goes here. I would recommend you first check their website first before going if you have any questions. Because the people working there will not answer them, they pretty much tell you to look on their website if you have any questions. I bet they actually do not the answer. It is so sad, since there is one of the few Post Offices in where I live.

The service here is so slow it takes 30 minutes just to collect a simple parcel or letter. Staff in the back talking and not even working when there is a big line of people.

Great team, outstanding service and perfect performanceMy items were stored and transported from Moter City to jvcWithout any damageThank you Ali Movers goods.

The space is limited, No token number for customers which creates a lot of confusion. Make sure to bring printed documents specially for id collection since they need it for faster pickup service, other option was to send it via email but it was slow process

Its okay - good customer service, not friendly but theyre professional to deal with.

They need print outs for each shipment most unfriendly and unprofessional postal office in entire Dubai and in hurry to close the door at 3 pm even if you will come at 2:20 pm and be in the line and they will serve you at 2:45 pm they will not care at all I felt myself as I was the sheep there the way how they talk close the door close the door! Plus they charge for every shipment so print out is unreasonable for me which will cost less than 1 dirham few fills only!Other postal office in Dubai giving with tracking number and emirates ID only with super friendly service without any print outs!So this was shocking for me next time I will prefer to deal with other postal offices in Dubai but not in Dubai silicon oasis definitely !

Slow service. Terrible customer service. 2 counters with 4 people working. Only 1 person actually working while the others on the phone. They try to deliver once and dont give you a notification and charge you for the privilege of keeping it

What I am missing is free of charge parking nearby. The parking in front of the building is nealy always full. And the parking crossing the main road is 10 minutes walk one way to reach DSO HQ... only to quickly pass by at the Post Office. During summer the way even seems to be longer and also a lot of dust and sand.

You have to pay just for picking up your parcel, even if it’s small 15 gram package. So I paid 25 AED for the goods in the internet and attention-27.25 AED in the post office for picking it up. Not even for delivering. Amazing!

They are not working in Saturday, and finish early in other days... difficult to collect the shipments...

Do we before sending items or we pay after receiving them?? I need help please

Theyre fast but working hours are tight

The wait to be served seems to take a long time even when there is only one person ahead.

V bad customer service

Good

Good and friendly staff

Trustworthy

Fancy

The worst service ever