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Porsche Service Centre Al Quoz
Dubai, United Arab Emirates
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Comments
ka
Review №1

Very nice experience with them. Easy n fast.

Gh
Review №2

3 weeks to get a minor service appointment and second time service advisor goes on holiday without handing over and I had to leave my car for 3 days without fixing the Bluetooth noise! I’m very sad and disappointed that PORSCHE is associated with this dealer!

Mo
Review №3

They took a little longer than expected and they didnt replace the car with any rental car, while my car is just 4 month new.

Le
Review №4

The Porsche Design Monobloc Actuatorchronograph in action. Instead of the two conventional push-pieces, the Monobloc Actuators chronograph functions are set into motion by a single, pressure-operated, doubly borne rocker switch which is integrated into the case.

Me
Review №5

Good service and kind staffsIf you do not have booking, just go there and wait for it for short.

Be
Review №6

I bring my 2 cars regularly here for service and it has been always top notch. I want to add that lately I have been dealing with Sarfraz who is a wonderful agent, helpful and kind, and attentive to detail. It is hard to move away from this brand with this awesome service! Thank you very much Porsche and Sarfraz.

Al
Review №7

Awesome people amazing service.

Pa
Review №8

Great experience, very satisfied.

Ma
Review №9

Thanks for Mr shiham to helping me but Al quiz centre its very bad service and I called Mr shimah to help me

El
Review №10

Excellent client service and advice

Do
Review №11

Im very satisfied with the service received, I can clearly say that finally I found the best service advisor ever, that is more than that... Definitely soo professional and full of experience in order to give you the exactly picture of the situation. Thank you Mr Shabeer you are the best!

Sa
Review №12

Best service

Pr
Review №13

Good place for porsche repair.

Ah
Review №14

Most disappointing part with the service is parts availability, it takes weeks to receive parts which leaves you without car. Customer service is great

SO
Review №15

Best customer service

Ye
Review №16

Outstanding services, from appointment to drop off services & delivery. Came for a battery change, took it the same day. Reception was was very helpful from the start, on the phone, did her best to accommodate my schedule. Thank you Shrily for taking care of my beloved RS

Mi
Review №17

Amazing customer service and great experience.

Pe
Review №18

Had my Porsche Cayenne S 2015 maintained here late June. These 2 stars come from poor customer experience. The annual maintenance was done perfectly, although it was heavily over priced. Did the maintenance here just to keep the factory warranty. Here are some reasons for these 2 stars:+ clean facilities+ coffee+ easy access- 1 day delay of maintenance because the service advisor forgot to call me- price- no feedback requested during pickup- feedback call came 3 weeks after. I requested to call back and told that I have feedback to give. No call since- Had to remind the service advisor to provide the warranty extension certificate. Not delivered during pickup- no service advisors available during pickup. Car was given back to me by the receptionist and in a horry- offered to change brake pads because they are almost done. Price was over aed 10k. Regular online price for original Porsche pads are £250-310 per axel. Brembo pads £180-220 per axel. So max aed 3000 for the whole set of pads plus shipping.- still after 6 weeks I’m waiting the service advisor to get back to me with one simple question/request.Was expecting a better job from the brand. Lot to improve. They should take advice from Audi or BMW services. They do their customer experience way better. Saying this with 8 years of Dubai experience and over 30 years of global experience...

We
Review №19

Have been visiting this dealership for six years and is always a great experience, Stunning showroom in Sheikh Zayed Road.Service is professional and friendly staff, I had recently two interactions counseling with Abhikant and was a great experience, hassle free visit.

Ja
Review №20

They didnt take my toyota

Ku
Review №21

The issue was immediately taken care of.. but need a bigger place to accomodate all the customers, really busy and crammed inside..

Sa
Review №22

Good service quality. However since this review I have had issues, it seems they are over worked so quality of care has depreciated, hence 4 stars now.

Sa
Review №23

Excellent

Ab
Review №24

Always over crowded

Sa
Review №25

The extra mile..; the best customer service.._ Shine Philip..Shine Philip has been one of the best people to do business with in my entire life. Hes taken care of all the vehicles in my whole family. Not once have we had any issues with his services and hes always gone the extra mile to take care of us.The fact that he lets me know all the details of the service estemsated cost, explaininig patiently the car issues and arrenging a car pick in advance is tremendous services Ive never seen anyone else do and it makes it much easier for me to get my car worked on.Hes very honest and will always give you his best advice in regards to anything concerning your vehicle. On top of all this, hes always smiling and I always have a good time talking with him! Working with him has given me a lot of peace of mind and has been a very enjoyable experience over the years. I highly recommend Shine to anyone.

Ni
Review №26

Shine Philip provided me with top notch customer service, and personally saw that all my car issues were resolved ahead of time. Very happy with my experience here.

QV
Review №27

Best service with Abhikant ( service Advisor ) 🦾😼

Mo
Review №28

Great Service

Ab
Review №29

The best car you will ever buyAnd best warrantyThe best service

Ja
Review №30

Excellent service, work, and care for your vehicle.

P.
Review №31

Never take your beloved Porsche to the dealer. They take forever to repair your vehicle and fail to offer a replacement car when they should. Service centers are always a horrible experience and should not be dealt with. Take your car to Max Garage or another third party service center, there are many of them available which will not only charge you much less to service it but will also handle your vehicle with car and return it much much quicker. Trust me avoid this place at all costs as it is truly a horrible experience.

Al
Review №32

Car in the service center for three (3) months!!! No replacement car offered, they were about to overcharge us, and they kept saying the car will be ready next week for a month. They said the delay was because had to make a specific car part in Germany. Porsches are beautiful but not sure if I want to have the same experience again. What if that Porsche is the only car I own? Then Ill have to pay at least 10k just for a car rental for 3 months excluding the huge cost of the service.

Ah
Review №33

Amazing service and great follow up after the service is done. Thank you

HA
Review №34

Great service

WH
Review №35

Great service. They know how to make customers feel ‘special’

ma
Review №36

Nice coffee ☕ 😋

kh
Review №37

Get the appointment in two weeks!!

ha
Review №38

Good service but expensive

Al
Review №39

Just done the service there the guys there were very helpful especially Mohammed Aneesa he was great and very knowlegable he knew what he was talking about service was done quick at no extra time call centre was difficult to take an appointment which is why I gave 4 star otherwise the experience was a 5 star

pr
Review №40

Genuine place to fix your porsche with original parts and trained Labour to work on your vehicle

Ed
Review №41

Great service and even better cars....ask for Mr Shine

Mo
Review №42

Nice waiting area with professional staff

Mo
Review №43

Great management, they’ll always take care of you and your car, might be time consuming but they want the car to leave the centre in the best way possible, glad to be a Porsche owner.

Sa
Review №44

Very friendly and cooperative service advisors. Had the car delivered on time. However give atleast 5-7 days for a booking appointment unless its a minor service.

fi
Review №45

Veru easy access.near fgb metro take bus f25 or 12 towards al ghubaiba alight at dubai driving centre

Is
Review №46

Outstanding service is why I rate this establishment 5 stars ✨

Ja
Review №47

Excellent service

Va
Review №48

Best place to take your porsche in dubai

Ya
Review №49

Very helpfull service but expensive

Fa
Review №50

The worst ever, no customer service standards at all,, have to wait for long time just to drop the car, carless employees, bad service and quality,,, Will sell my Porsche asap!

Ha
Review №51

Great service. Like only Porsche can.

ad
Review №52

World class service

ta
Review №53

It was my worst and unprofessional experience I ever had with al Nabooda service center in Al Quoz when I was trying to ask for a very simple request about my Porsche, a very bad attitude and ignorance even from the higher management, really regretting buying Porsche

Ab
Review №54

Porsche Centre Dubai

Di
Review №55

Best reception in Dubai. Service is OK.

ma
Review №56

The only problem waiting time is loooong

Ru
Review №57

Good with some delay

st
Review №58

Its areoplane

Na
Review №59

Perfect

Ch
Review №60

Fax number mentioned instead of phone. Pls update!

Ev
Review №61

A bit expensive place but professional enough, good service

Fa
Review №62

Very good

Sa
Review №63

Good services

Ha
Review №64

Not the friendliest location but the service meets Porsche standards.

Ra
Review №65

Great service as usual.

M
Review №66

Very professional staff and customer service

an
Review №67

The roof is Very Nice and spotty

Pa
Review №68

Wrong tel no on website for service centre

mo
Review №69

Clean and organized

Z
Review №70

Helpful

A
Review №71

Nice team

kh
Review №72

Perfect

s
Review №73

I like the place

Mo
Review №74

Unnecessary charge

Ba
Review №75

Porsche agency

Ha
Review №76

Porsche Agency Maintenance Center, their treatment is very elegant and nice

es
Review №77

Porsche car maintenance workshop The place is nice, clean and in a nice place to wait..but the maintenance prices are very, very high

Sl
Review №78

Excellent service and excellent service

Information
35 Photos
78 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.porsche.com/middle-east/_dubai_/aboutporsche/importers/contact/
  • Phone:+971 4 371 6700

Categories
  • Car repair and maintenance
Working hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:Closed
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
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