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Dollar Rent A Car - Dubai
Dubai, United Arab Emirates
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Comments
Ba
Review №1

Scammers!!! when I returned the car no one came out to see the vehicle. I was ordered to sign blank checkin card and then a few days later I received mail with information about the repair charges for damages that were not there when the vehicle was returned. It has been two months since I made many times the official complaints, but unsuccessfully. I have still not received an answer. Unprofessional approach to the customer. I dont advise to use of their services!!!

Ab
Review №2

Totally scammers. They will try to get any charges that they will get. I tried several companies in UAE for car rentals and I can say with confidence they are the worst

Kh
Review №3

Thank u for your kind service and we are very please on the staff at the airport specially SAJJAD KHAN Next visit we will go with dollar without hesitationAll bestKhan zali

Mo
Review №4

Dollar rent a car is best...I had very good experience, clean car, quick time check out, value of money, I recommend Dollar Rent a car...

Su
Review №5

Be careful they don’t return the deposit easily .. I had to take pay a lawyer to get my money back

Re
Review №6

We were very pleased with the choice of car, it drove well and was comfortable. Had no problems what so ever and we will be glad to use your services again on our next visit. Thanking you for the competent and pleasant service.

El
Review №7

If I could give less than 1 star i would. totally unreliable and untrustworthy

Ni
Review №8

If I could give lower I would. After arriving at the airport waited over 90 mins for the car and was never offered an upgrade (like I have been in the past). The feeling at the location was tense and jammed with employees and people waiting for vehicles that did not come. Did the walk around and was told that the spots I had pointed out weren’t a big deal. After I dropped the car off and was told everything was “closed”, I received 2 bills in the mail. Charges for tolls, understandable, and another for tire damage. I emailed them and explained that I had signed a clean return but was told no and charged for the damaged tire. Couldn’t fight the claim at home. Emailed multiple times after that wanting to see the receipt for the repair with no response at all. I would not recommend renting with Dollar from this location. They were seemingly too busy to tend to, and lost a loyal customer worldwide.

Fa
Review №9

Very good service helping staffs driver very helping to me

Hu
Review №10

Would not recommend. It has taken me 1 month to resolve my deposit to come back into my account with around 5 different emails sent across. I got very little back in regards to answers etc. DO NOT HIRE FROM THIS COMPANY!! STAY AWAY

Ka
Review №11

We booked a car with baby seat online, when we arrived they upgraded the car to 2018 model but forgot the baby seat so I had to tell them3 times. The have mini office before exit and one in the parking where you pick the car. Unfortunately the pick up and pick off take extremely long, even when and registering everything from home. They have to do it manually again. Check in took 25 min and check it out took 30 minutes which should take less than 10. Overall nice staff and good car.

Fa
Review №12

They are considered in good location but, you will have the worst experience ever to return the car, you cant reach them by any means the only way is you have to drive on the opposite side and I wont drive o the opposite side so, had to park the car ad walk along walk to reach them they will send someone to go back and get the car by driving it on the wrong/opposite way. Its an experience you dont want to go through.Furthermore, They are the worst car rental ones you are out of Dubai tow to three days they will started charging your credit card over and over with out your approval. I was charged for over 500 dirham, I tried to reach by e-mail phone on reply but, I have kept all necessary documents so win Im back I will submit it all to Dubai government/tourist section to take care of them,

kh
Review №13

Very good service speciale. Sajjad khan

Th
Review №14

Terrible, dont rent a car there.Had a defect car and claimed that.Called there to ask them to change the car. Didnt have a similar car so agreed to a DOWNGRADE and that i had to go there to change the car.After several discussions, calling me a liar twice i left after one hour later without a replacement.Terrible costumer service, employees are respectless, cars are not worth what you pay for.Last time, never again.

Be
Review №15

STAY AWAY!!Double charged our card and are refusing to acknowledge it. Now we are home I cant see us getting our money back.Our flight landed 30 minutes earlier than expected. Our car was ready however they made us sit looking at it for 30 minutes before they let us go. Car came with only 1/4 tank of fuel. Staff were rude and not a single one acknowledged us when collecting or dropping off.

Em
Review №16

Fayyaz gave a great support and service

S
Review №17

Robbing Company. This is the wirst company ever. They steal your money by not paying you back the Deposited Money.Therefore, I HIGHLY not recommend to rent any car from this Dollar Company.

Ad
Review №18

When we talk about car rental,dollar reant a car is the first name which comes in our mind.A car rental with amazing prices,latest models,neat and clean cars,easy access and with millions of customers is waiting for you.

Lu
Review №19

Don’t rent from them. It’s been two month I am waiting for the refund of the deposit and there not even contacting me

Cy
Review №20

This message to express our total satisfaction about Dollar team working at the agency of the terminal 3.We visited the agency on the 8th of december to rent in emergency a car to go to Oman after a dramatic experience with Europcar at the same terminal and the lovely lady at the desk helped us A LOT! She was amazing, polite, professional and has a great smile.Her colleagues were all very nice with us.Unfortunately I forgot her name.Once again we would like to thank her for her help, efficiecy and kindness.(she has long dark hair and beautiful eyes)The 3 french touristsCHOUKRAN

A
Review №21

Terrible service and claimed charges and damages which never actually happened. plus the car on file during time of booking was a camry but when we came to get a car, it turned out to be a corolla.

da
Review №22

Great service and friendly staff!

Mo
Review №23

They dont have the cars most of the time,.it is better if you book online prior to your arrival few days .The staff is not helpfull and doesnt care if you need a car or not .Not helpfull .

Ju
Review №24

Very good service, good car and very gentle staff! I would repeat every time with Dollar

أب
Review №25

Best car rent store thank you alot. Clean and good condition car fast process and professional team

Ja
Review №26

Totally fraud .. they hold you responsible for unseen dents .. uncooperative and they use you specially if you don’t have time and you have to catch your flight.. you have to laser scan the car before you take it from them

Su
Review №27

The best car rental and very nice employees

Im
Review №28

Friendly staff quick service

jo
Review №29

Awesome customer service!

A
Review №30

Fayaz best best best servive 👍👍👍👍👍

Nu
Review №31

Always great service and the staff at the Dubai terminal 3 are fabulous! Big thanks to the bearded gentlemen at the reception and especially to Fayyaz !

Sh
Review №32

Fraud and they gave us a wrong car and they didnt give us our du 50% coupon

Na
Review №33

The worst company .. they lied about the booking .. I did advance booking and the car not available

NA
Review №34

My favorate car renting, very helpful staff and excellent cars.

im
Review №35

Fayaz good service

QU
Review №36

FRAUD ALERT DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION THEY WILL CHARGE YOU AFTER LEAVING THE COUNTRY OVER AND OVER AGAIN I AM FILLING LEGAL ACTION AGAINST THEM

Ra
Review №37

Very very bad they my credit 3 times and staff does not try understand or agree ..They extremely bad

ka
Review №38

Excellent service!!!

Ga
Review №39

Highly recommend

Jo
Review №40

Very efficient service. Fast to pick-up and drop off.

Su
Review №41

Best service

عا
Review №42

It’s good company but it’s not the best

Mo
Review №43

Good service

Ja
Review №44

Best rent a car

Le
Review №45

Did not rent. Must be an error.

um
Review №46

Nice cars

Bn
Review №47

Nice place

Th
Review №48

Very good

An
Review №49

Very bad service

Os
Review №50

Not good experience

زه
Review №51

All ways easy!!!

Vi
Review №52

Good service

Jo
Review №53

Teaches to flee! Scammer! We are promised vehicles that they do not even have in their fleet and it is defended over and over again with the similar word!We insisted on having a Chevrolet Tahoe and repeatedly confirmed to us that we would have the Chevrolet and not a similar one and paid a deposit on booking. in the end we got a great Toyota Prado and of course at the price of a Chevrolet Tahoe.Cherry on the cake, we are told this color after having entered the visa card for the deposit! So obligation to rent!Pay more but dont go to them!

Ka
Review №54

Dollar rent car at terminal 3 of Dubai airport provided me with a vehicle from the range below my reservation and not above as the background sometimes certain agency. The price at the time of payment was higher than what was stated in the reservation inclusive of all taxes. The vehicle they gave me had brake problems, very dangerous in the event that emergency braking is required. They took 4 days to answer me, I received a whatsapp message from one of their agent to warn me that he was arriving at my hotel thirty minutes later and at the time of replacement he brought me a vehicle again smaller. I told him that suddenly I didnt have time to refuel, he told me it was okay. The second vehicle had a battery failure after three days while once the vehicle was locked all was turned off and I checked. When I returned from the rental, I was asked for the missing fuel in the first vehicle and the reception agent was very rude. No apologies for the inconvenience caused during our two-week stay and no commercial gesture for the missing fuel when the employee had told me that it was not serious (well yes he charges twice the price of the cost of fuel). I strongly advise against this company which attracts customers by making believe that they offer the best prices but in the end we would have paid less with their competitor.

H
Review №55

We reserved a vehicle for 4 days. He was compliant. A little cleaner it would have been even better. We had paid for the GPS option but no GPS was made available .. And worse, we are still waiting for the reimbursement 2 months later ... And no response to my emails!

Ta
Review №56

I am very disappointed. I rented for 10 days and the car was not what I expected. Besides, she was dirty. The counselor told me he would call me in 3 days for a change and nothing he ever called. And finally when the vehicle returned when I said my contentment no apologies nothing!

Th
Review №57

Honteux, la pire agence de ma vie.La réservation a été annulée et 0 remboursements.Il me manquait une barre dessence au retour et jai du payer le plein.

نص
Review №58

Mr. Ahmed, who arrived at the airport, took 2000 instead of 1000, and every time they took 1000, and you usually come back after 14 days and two months ago, you did not return me to the account. A fraud and swindlers like the Egyptian Ahmed to the airport, and this is his mobile number+971 56 558 5427 The guy at the airport calls him. He doesn’t cool down, he says WhatsApp, he reads, and he doesn’t call the company. His colleague hasn’t been looking for a while. I went to Dubai and rented from them. I said, I will solve the problem in the hall 1 also. I don’t do anything. God suffices for you.

Mo
Review №59

Amounts are deducted from the credit card after more than 20 days under the pretext of Salik, knowing that when you hand over the car, you have paid all the fees imposed by them.

Ge
Review №60

Theyre scammers. Pay attention to the inventory. They add items that were not declared before picking up the vehicle.

مر
Review №61

Beware strongly of this company. They have a malicious way of thefts. They ask for a visa card and take a security amount on the basis that they return two weeks after the delivery of the car, but they take advantage that you traveled to your country and withdraw the amount to their account. I am now filing a complaint against them. God suffices for them and is the best agent

fr
Review №62

Too bad we cant put 0 stars. The guys who work in it are crooks. I booked a car online can be expensive he told me no its not possible you have to rent on site and he asked me for double for a lower range car. Really incredible we took the lead

Ни
Review №63

A car broke down in dubai - it was driving, it was muffled, and after a second it didn’t start up, like a battery sat down, it was 32-40 degrees outside. I am waiting for 8 hours ... no support

El
Review №64

Rental of 1 day returned on time without problem when returning the return.But to my surprise on 15.01.2020 the company DOLLAR RENT A CAR withdraws 18.03 euros for no valid reason.Thieves, quite simply.Repay me quickly I would not let you go, in principle.

Y.
Review №65

Very high price but may be interesting with the application Entertainer if 1 week rental pile pile.They are also one of the only agencies to accept Debits Cards for a purchase of 3000AED refundable within one month. To see if the refund is done easily. Personally I have not tested.

He
Review №66

A regular car rental company with whom I had no problem with delivery or pickup.One of their advantages is that they use mobile imaging technology upon delivery and receipt, and everything comes to you by e-mail before you walk away from them.Insurance 3000 dirhams for small cars like other companies

Al
Review №67

Expensive. I had to go to the airport for a car. He brought it there, so they took a separate fee from me for this, although he could have left the car in their office near his hotel, they did not warn me about this

Fa
Review №68

Hello, I have been driving a vehicle from them and have not received the insurance for nearly three years

Mo
Review №69

Mid-level company and price compared to other companiesParking is quite good but service is average

Ah
Review №70

SwindlersYou have 14 days, and we will return what you are entitled toI paid the rental for 14 days and came back in 10 daysFor more than two months, I will not return the difference, and there is no life for those who call, nor will I answer a phone or emailBeware

ور
Review №71

Notify them that they have withdrawn from my credit card every period after my return and handed over the car for about a week

M
Review №72

The service is excellent as well as the staff are very cooperative and the prices are acceptable

بد
Review №73

Swindlers

Na
Review №74

Top service and well arranged. Neat service and friendly staff!

Ва
Review №75

Its easy to take and pass harder if you do not speak English

Da
Review №76

Expensive prices, but good cars.

Ми
Review №77

Nice and quick way to rent a car.

Sa
Review №78

👍👍👍

Ps
Review №79

I recommend it at Dubai Airport

Lu
Review №80

Fast and professional

Ga
Review №81

Beautiful

Ad
Review №82

Its good.

Information
5 Photos
82 Comments
3 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.dollaruae.com/
  • Phone:+971 4 220 3577

Categories
  • Car rental agency
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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