Not sure where to begin, from useless customer service, lying about returned deposit, breaking their own deposit policy return of 30 days, non helping staff if i would be able to give -5 starts i would worst ever experience of car rental i ever had in 16 years ....
So bad customer service waiting wasting a lot of time to pick up the car . Never book again
Alwefaq Rent A Car - My Cars
I read most of the comments in the leasing companies in Dubai airport they take insurance 1000 dirhams and withdrawn them, but Al Wefaq booked through the application and for those who said they said in a car but we are obliged to give you a car above the same price. Ten days after the car was delivered, I received a letter from the bank to refund the deposit. Frankly thank you for the professionalism of your client always
Excellent handling and fast receipt and deliveryOf course, they took 1500 insurance from me. I returned after 3 weeks. Of course, the insurance was cash, not a visa
I rented from them for a period of 5 days, their prices are fairly expensive, but the car was a 2020 model and of course very new, insurance is 1000 dirhams returned within about 10 days, the treatment of the employees is very respectable and frankly surprising, the evaluation is why 3
Very bad, especially the Pakistani who at the Dubai airport branch addressed his speech before what Dubai delivered my father, I check the car because I know the delay and I have membership with them and family with me, said Mafia booked phone Come Dubai and book a car, and strange in the matter that one contacted him and I was after him The Pakistani said u want a car I booked for you get down Dubai airport received ready ,,, conquered me
Very bad ,,, call several times after a month ,, to retrieve the amount of the deposit ,, I promise you two business days ,, and contagious week and do not communicate ,, call them through expensive international calls ,, ask WhatsApp number to communicate ,, no ,, complaining to them about the delay ,, respond to you Ok ok ok و بس
Great company and fast delivery and delivery
I do not recommend dealing with them
Congestion and needs more arrangement and workers to deliver and receive
Bad Najran office
Galen too for honesty
Car rental
Society
Im going to