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Volkswagen Showroom, Dubai - Al Nabooda Automobiles
Dubai, United Arab Emirates
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Ya
Review №1

Excellent customer experience for the acquisition of my pre owned car ! Mr. Avinash is a committed professional and experience automotive sales manager, he was fair and objective in his advice. Al Nabooda respected all the commitment and I am now gladly receiving my car.Everything was smooth, very clear without any bad surprises.I strongly recommend !Update on 28/08/2021Second car acquired at Al Nabooda auto and this time a certified pre owned car ! Excellent support from Mr. Avinash Batt and also from his manager Mr. Philipp. Car was ready on due time and paperwork procedure was extremely smooth. No need to waste any time elsewhere, next car will be at Al Nabooda, I recommend once again !!Happy wife and happy family with a new VW car !

Do
Review №2

I got the New Amazing TROC and thanks to Rasha Farouk , she helped me a lot since first appointment and following up . She makes the buying , registration and insurance process smooth and easy . Appreciate her efforts in representing VW in such a perfect image .Also Mr Fred the sales manager , he is a great nice Man and so helpful

an
Review №3

My wife and I just got a nice T-Roc, the car is very nice and confortable to drive ! Rasha Farouk did an amazing job with us from beginning to car delivery. Indeed She arranged for us a test drive which was convincing. Once we booked the car, she kept us informed at every steps. The car registration and insurance services provided were smooth and managed properly. I would highly recommend Rasha Farouk as sales manager, she is customer oriented and will do her best to support you.

ja
Review №4

I bought TERAMONT this week , absolutely impressed with Rasha Farouk from the date I came for the test drive till I got my car keys with me. Best part was her rigorous follow up with different departments of her company to make sure I get my car delivered as per my requested date.

Jo
Review №5

Exceptional customer service from Rasha Farouk at Volkswagen Sheikh Zayed Road. She is knowledgeable and passionate about the vehicles she sells. Even though she was always busy, she patiently answered all our questions regarding various models, without making us feel rushed. It was an absolute pleasure to deal with her. Thank you for great customer service Rasha.

Na
Review №6

Avinash Batt and the Al Nabooda team were very good! Car selected, prepared and all paper done very quickly! My pre-owned car looks like a brand new!

Nu
Review №7

I dealt with Rasha Faraouk, an excellent sales consultant who can provide a good advise, support as well as everything you need and request. She also very supportive in term of finding the good choices of variant on any model.

Ma
Review №8

VW Passat is not available in Dubai. They said no more Passat without saying if it’s forever or just temporary situation.T-Roc was made in Portugal to be offered at a starting price of 75,000 which is too much for a non-German made car even with VW logo.

Ta
Review №9

Very good showroom experience. Five stars for The sales consultant Rasha for providing all requested information, arranging test drive, securing the car insurance, offering trade in option, providing quick car demo in addition to car registration and delivery

am
Review №10

Wonderful experience dealing Mr.Avinash Butt. Very professional and friendly, other best part was the honesty shown whilst explaining each and every thing about the car. Avinash is definitely someone u can rely on getting the car delivered on time as he keeps up to his promises.

Al
Review №11

I was a client of Mr Avinash Bhatt and was thoroughly satisfied with the service and assistance I got from him on my first visit. He accompanied me to every car I showed an interest in and talked me through the features, and provided his own opinion of car. Very personalable and great communication style. Truly knows what customer experience and service is all about!

Na
Review №12

Awesome experience at Volkswagen, right from booking a test drive to receiving the car.Rasha Farook welcomed us with a nice smile for test drive and ensured everything was smooth in the entire process.The whole process was a breeze through and thank you Rasha for the excellent service. Keep it up!

Mu
Review №13

Being a freelance Marketing Consultant for a number of key multinational companies and for decades, I became very picky and demanding on all levels. I have just moved to Dubai and have visited a good number of car dealerships to choose my new car. Volkswagen was one of my long list. Luckily, I have made my right decision to buy the all new 2021 facelift VW Tiguan. My wise decision has primarily been based on being well informed and briefed by Ms. Raska Farouk at the Dubai VW dealership. You can not imagine how professional and helpful is Rasha. She is truly outstanding. Throughout my long international career and the number of luxurious cars I have owned before, I have never seen any car sales representative/ manager who is so dedicated and passionate about customer service as much as Rasha. She is truly outstanding on all interpersonal skills . I would to thank her for her help , kindness and patience. Rasha, you are so professional and truly Total Quality manager . I really recommend all picky and demanding customers like me to seek Rashas professional advice on your next car purchase. Thank you so much Rasha . I wish you the very best ever because you deserve it.Mustafa M Farsi

Ha
Review №14

First of all thanks to Mr. Avinash for his Excellent service and prompt response. He always come with a detail explanation regarding our queries and delivered us the best car for a best price . Would highly recommend him.

Hi
Review №15

After I bought my new VW Touareg, I would like to thank the team of Volkswagen Showroom in Sheikh Zayed Road in Dubai. I am happy with the car and enjoying it.Very special thanks to Ms Rasha Farouk. She made my purchase experience excellent. Such a committed Sales Consultant who offered me all the needed help and advise and facilitated the whole purchase process.

An
Review №16

I had a very pleasant experience with Mr. Nassim Akhtar who was my primary sales contact. He helped me a lot right from selection of the car to arranging financing and up to the point of vehicle registration and delivery. I wholeheartedly thank Nassim for the wonderful service he provided me.

Ro
Review №17

Friendly and professional staff at the preowned division. They are generous, patient and very helpful. Avinash has been with us all the way until we got the keys to our preowned VW.However, i am not happy with the application of the paint protection film on door edges when car was given to me and there is a wheel alignment issue that even the service center says it is not there and are asking me to keep the car for a whole day to get it checked.

He
Review №18

I would like to thank Ms. Rasha Farouk for her unforgettable assistance to me. Rasha was the most informative car sales manager I have ever met. She has properly explained all the features and amazing privileges in the car to the point that I decided to buy the car as soon as she finished explaining. In addition to this, she is extremely professional, organized and the process of buying the car went very smoothly with her. Since then she has also been updating me on offers, giving info and answering my questions promptly. Rasha is also so courteous and pleasant to deal with. Thank you Al Nabooda for carefully selecting your employees.

Ji
Review №19

We had a great experience at the showroom. Thanks Rasha Farouk, she was very professional and friendly to assist us with leasing car inquiries. She was very patient to answer all our questions and requests.

An
Review №20

Great service at VW Dubai. Mohammad Allouzi has been so helpful in assisting me to buy my VW T-Roc! He took time to explain everything and has always been so helpful. This is the second car I bought from him and the service is always the same. Thanks Mohammad, thanks VW!!

Ki
Review №21

Rasha Farouk was excellent. She was one of the main reasons we bought the Teramont today. I came into the showroom to look for a golf!! I ended up buying a Teramont. She made the whole process as smooth and efficient as possible. She is also a very friendly and nice person! Great job Rasha!! Iwan Walters

ra
Review №22

We had a great experience at Volkswagen. Avinash Bhatt advised us in a very insightful and honest way throughout the process!! He is a great person to deal with. Would definitely recommend!

Ti
Review №23

Excellent customer service and very knowledgeable sales team. Rasha Farouk went over and above for pre and post sales. She was excellent to deal with. Would highly recommend. (Oh and the car is amazing too!!)

na
Review №24

I had the best experience with Rasha Farouk in volks Wagon. The best thing in her is being very professional & extremely helpful. She always answer her phone and texts so quickly. I feel so lucky to know such a person who is very positive and she is always smiling.

Review №25

From the very beginning of the car buying process Rasha Farouk was so helpful and full of useful information which helped us narrow down our car search. From then on she was so efficient and professional when keeping me informed on every stage of the process. Rasha made the whole car buying (and selling) process so easy and straightforward. Could not have done this without her. Thank you!!!!

is
Review №26

Should give 5 stars for just Mr Mohammed Yakout - however had previous not so great experiences with Al Nabooda. Moahmmed is extremely polite , understands customers needs , is patient and goes the extra mile even after sale is completed to ensure we are happy. Highly recommended!

Af
Review №27

Thankyou Avinash Bhatt for your efforts and patience in helping me find the perfect car.Not to forget the exceptional service provided.Very satisfied with the whole sales process and will surely recommend to others.RegardsAftab

An
Review №28

Highly recommendMy experience purchasing a car from Volkswagen Showroom, Dubai was excellent. Mr. Avinash bhatt is a professional - who knows the car business inside and out. Not only did we get a great deal, he was very easy to work with and made the process simple and fast and and also kept us well informed along the way about timing and next steps.Thanks for the excellent service and great car !

Ge
Review №29

Excellent experience from the moment you enter the showroom to delivery. I bought a new Golf GTI and all the process was smooth and fast with the assistance of Mr. Moustafa Said. Thank you VW team.

JA
Review №30

VW Naboodah has been very good with my vehicle service especially Mr. Farooque who helped me throughout the whole process and Im immensely impressed with his way of treatment and how he handled the situation. Thank you for that.

ri
Review №31

Was planning to buy a car in 2020, though was not sure but I visited the showroom and the customer service was great. Avinash even knew I wasn’t sure about vehicle gave all information and answered my queries. In 2021 and revisited the showroom and again Avinash knew my requirements and helped me in all my transactions. He understands customer satisfaction and needs. The most important is even after the purchase he would be happy to help his customers. He is excellent in customer relationship management. Thanks Avinash!! All the best.

ST
Review №32

Very good experience in deciding our car option for leasing.Rasha was very helpful and provide us in a professional way all the required information. Pleasure to co-operate with her.Cristina

Ba
Review №33

My experience at Al Nabooda was amazing and seamless, thanks to Rasha Farouk. She was amazing at supporting me throughout the experience. She’s very honest and close to customers. I had an amazing experience! Thank you Rasha!

di
Review №34

I had an amazing experience, Rasha Farouk had supported me to the max , facilitates all process , full easy and transparent support, it made it journey to be repeated with VW Team

Sa
Review №35

Avinash at Al Naboodah was stellar in helping us find the right option at the right price. He was patient and diligent getting us through the process. The team there were friendly and professional. Overall a five star experience at Al Naboodah, thank you Avinash.

Be
Review №36

I d recommend Avinash Bhat, Sales Department, who came across as a professional in demonstrating the options, pros and cons. Post booking, he has handled the entire process well making it seamless and a memorable experience for us.Well done Avinash !

Cy
Review №37

Would like to take this opportunity to thank Avinash Bhat for his excellent professionalism and customer care. He was amazing throughout the entire sales process. Great experience and would definetely recommend.

Ho
Review №38

Many thanks to Rasha Farouk - Sales Consultant, really appreciate your commitment, reliability and professionalism. it was amazing and very positive experience dealing with VW Dubai. Thanks,

Sh
Review №39

Avinash assisted me in selecting an excellent option in VW. Very attentive and professional.Would recommend anyone looking for a VW to use Avinashs services.

Ah
Review №40

Rasha Farouq walked us through the whole procedure in a fast and easy pattern.. I will definitely do any future deals with her directly.Thank youKind RegardsAhmad.

El
Review №41

I had the best service from Avinash. He made the process of purchasing the car, getting a great deal, and helped get it over to Abu Dhabi as smoothly as possible. Very responsive and very attentive to customer service. Recommend going here and seeing Avinash.

Jo
Review №42

I received great service from VW in my purchase of a used car. I dealt with Avinash Bhatt who was exceptionally professional. I gave him strict parameters for the car I wanted. The vehicle he sourced for me exceeded my expectations.

Mu
Review №43

Mr. Nasim Akhtar is a professional and ethical Senior Sales Consultant with untiring energy and beyond expectations with great commitment to the smallest details.I feel very fortunate to have benefited from his expertise and quite pleased with his friendly and professional advice I experienced while purchasing my new vehicle from Al Nabooda Automobiles.

Mu
Review №44

Rasha Farouk is fully aware of all the features very quick. Even arranged immediate call with bank guy. Appreciate the support and details. I recommend her for all details.

Ka
Review №45

I just picked up a new VW Golf today. I’ve had exceptional service from start to finish from Rasha Farouk. Thanks for all your help!

J
Review №46

Rasha Farouk, amazing service. Friendly, proactive, diligent and a pleasure to deal with. So refreshing to see such professionalism in automotive sales in Dubai. 🙏👏

de
Review №47

I had an extremely pleasant and informative experience with Rasha. In the future for any new requirement I will contact Rasha and also would like to refer her to my friends.

An
Review №48

This week I had purchased a used car from the showroom .It was an excellent experience and special mention to Mr.Avinash Bhatt who made my dealing easy and hassle free.He exentend his service from the start to end clearing all my doubts .Overall my experience at the show room was very good.

de
Review №49

I would like to take this opportunity to thank Mr. Avinash for extending his excellent knowledge & recommendation all along my purchase decision. The only bit i had was, the Nabooda team could not provide me with a 360 degree preview of the car online (looks) to help me understand what i was intending to purchase. However, Avinash did his best to share with me external photos and content to help me relate to the same. Thank you Avinash.

Yu
Review №50

I personally have a totally bad experience with VW on SZR here in Dubai. Especially with sales manager , Mr.Mohamed Yakout. Totally unprofessional, not responsible and rude person. He delivered car worse , than before maintenance and even did not deliver it by himself. He was convincing that car is perfect and he checked it out by himself via phone and speaking impolite with me .Please see photos attached as a proof of roof elements they fixed and how dirty it is .

Ha
Review №51

Some other brands barely have staff to show you the cars, they simply rely on their brand name. VW is different! Great service, honesty and patience yet again from Avinash and Felipe. We would highly recommend dealing with these guys - the cars are so good on the roads in the UAE plus the service is really top notch.

Te
Review №52

My experience purchasing a car from volkswagen shaikh Zayed showroom was excellent. My sales adviser Avinash Bhatt was throughout with me through the entire purchase. He is professional and quick to answer to all my questions. He is very helpful and knows his job well. VW is no doubt a brilliant car to drive, be it any model for safety reasons. Thank you VW and Avinash for making my purchase smooth.

Ha
Review №53

Nasim was very friendly and helpful. He really was patient with all my inquiries and took his time to explain all the details. In addition he greatly worked under pressure to deliver the car in a very short notice 2/3 days. I only can recommend working with him.

Ka
Review №54

Hi, just want to express my great gratitude to all Volkswagen show room staff at Sheikh Zayed road M. Thomas M. Fred and a special thanks to Mrs. Racha Farouk for her devotion and her help.

ro
Review №55

I have a best experience with Rasha Farouk , she is so lovely, helpful, expert , I highly recommend every one to go with her for buying or leasing car in Al Nabooda .

Sa
Review №56

Amazing service from Avinash, really knowledgeable and helpful in finding me the right car. He took the time to show me the right option for me. The car was ready incredibly quickly and Avinash kept me up to date throughout. Thank you!

su
Review №57

Mr. Nasim Akhtar was recommended by my friend when I decided to buy a Volkswagen. I received excellent support, hospitality and advice from Nasim. He was available for any queries and was in regular touch throughout the process. As a result, I got an amazing deal and the quickest delivery! Thank you, Nasim & Al Nabooda Automobiles.

Mo
Review №58

I would like to Thank Rasha Farouk for her professional way of doing business and fast reply to all requests till last minute. I do recommend VW :)

Vi
Review №59

I would like to sincerely express my thanks to Mr. Mohamed Gameledin for his excellent assistance and support. He explained everything in detail about the car and all the process has been done smoothly without any issues. All the best..

ah
Review №60

Highly professional talented sales person “Mohamed Yacout”. He managed to finalize all the paper logistics in a quick smooth way.Many thanks

Ed
Review №61

Avinash was great in finding me a second hand golf. Great service sorting everything out and helping with any inquiries. Highly recommended if you are looking for a VW.

fe
Review №62

One of the best place to buy number one vehicles. We always think of safety and luxury living life and Volkswagen gives you both with a lower cost while comparing to the other Vehicles in the market. I drove mostly all the Volkswagen vehicles and so far never found something to unlike it. As Volkswagen in German language says the peoples car, i can assure you that its true name why because i have driven many other vehicles as well but these cars are absolutely brilliant. Hey reader, tell me what do you like or dislike about these cars and which model do you like the most?

Sh
Review №63

We have been loyal customers of Al Nabooda for over 10yrs, and the reason we keep going back is the high level of professional and personal interactions with the team. Abdalla Nasser was amazing and delivered a car in less than a week, ensured everything was smooth with the handover, and even came on his day off to work on the process. All in all, im never disappointed with the Al Nabooda team and highly recommend them.

Su
Review №64

Visited showroom with no intention to finalize a car but mr Avinash Bhatt helped me in finding a right car and ended buying a wonderful car . Thank you to Avinash and vw for wonderful service . Highly recommend al Nabooda vw sz Road showroom

Ge
Review №65

I had visited Volkswagon showroom to buy a Passat. Mr.Avinash was extremely helpful !Very professional in his approach. He makes one feel at home ! Explains everything in simple ways.Even the minute details he has taken care of !I am extremely happy to be a Volkswagon owner and surely my next car in few years would be a Volkswagon again !

Ki
Review №66

Workshop and show room personnel are great, Mr Avinash is doing a fantastic job, very much customer oriented and always available to assist, very kind and helpful. Great asset to the company.

Ne
Review №67

Im very happy with all the services provided in VW showroom and special thanks to Moustafa Saeed, he has amazing job to help from beginning till end. Thank you so much.

Ri
Review №68

I just bought a Troc and my sales agent Rasha Farouk was incredible in providing me all the information and support required to make this pur hase experience one of a kind.

Ge
Review №69

Its soo weird that a T-roc 2021 model doesnt have cruise controle .I just changed my mind from buying 2 t roc for me and my freind. Thank you

Ha
Review №70

Rasha Farouk was amazing she explained all to me offer the best service and thanks to her I m soon commited for my leasingBest experience

AD
Review №71

Avinash assistance and follow up throughout the whole process was best.He helped me to get better deal and a best car.

Ja
Review №72

Totally unprofessional, not responsible and rude person. Especially with sales consultant , Mr.Avinash BHat .speaking impolite and unprofessional and via phone also.I personally have a totally bad experience with VW on SZR here in Dubai.Very bad experience when it come also to refund they make you feel like is not ur money anymore… and the process take ages…

Tu
Review №73

It was pleasure to get Tiguan from Volkswagen. Mr. Avinash was amazing through out process without pushing me. I recommend to get in touch with him to make a good decision buy a car.

mo
Review №74

The place is nice and all the steps were easily performed and sure the cars are great 😊😊Thanks a lot Avinash for your help and efforts to finalize my purchase process

Ih
Review №75

Thank you Rasha Farouk for the excellent service and handling all my questions and assisting me to take the purchase decision.Really professional

Si
Review №76

Just bought a pre-owned VW Touareg from Al Nabooda. Thanks to the sales consultant Mr. Avinash Bhatt who helped us through out the process.

Im
Review №77

It was a good experience going to the showroom and take an idea about the Golf, the specs and the features. The employees were friendly and respectful. The receptionist Khulood was very welcoming and helpful in guiding me on the car specs. Even though she’s Emarati I was convinced and delighted by her fluent English accent. I hopefully plan to buy this car. :)

az
Review №78

I wanted a beetle and he got me a beetle. He was extremely helpful throughout the process.I would highly recommend talking to Mr. Nasim Aktar when looking for a car.

An
Review №79

Many thanks to Rasha Farouk for providing great service and dedication every step of the way as I acquired my new VW.

Sa
Review №80

Highly recommend Place “ to buy your dream car . To b honest I was really impressed with kind of Professional Dealing with Mr. Avinash Bhat . Extremely helpful attitude & he is the the reason behind to get my dream car VW - Golf GTI. The complete experience was buying car was so smooth specially in Used car category .Wowww what a car it is . I wish the best for the team VW - Al Nabooda - Shk Zyd road showroom . 🤝🤝Thanks for the excellent service and great car !

Em
Review №81

Many thanks to the amazing Rasha Farouk for providing stellar service and dedication every step of the way as we acquired our new VW.

Eo
Review №82

We were met by the sales rep, Avinash, who helped us out in every step. We went in with no intention of purchasing but he was extremely helpful and transparent and gave us a lot of options without being at all pushy. Avinash was very detail oriented and answer any questions we had. We ended up getting a great deal (better than we could get by buying privately) and all of the extras (warranty, insurance etc) really made the purchase an easy decision.I would highly recommend the team (especially Avinash) at the VW garage for anyone looking to purchase.

az
Review №83

This is a great showroom for VOLKSWAGEN, the famous brand. The new 7 seater 4x4 Teramont is a good car with good looking and most importantly affordable price.The new Touareq is a very good looking car and nice shape, but in my opinion, a bit overpriced. What we really liked before about Touareq is that it is a very good German car with affordable good price. Nowadays, this is not applicable for the new model. The cheapest Touareq available in the showroom now is around 233 AED.All in all, Volxwagen is definitely a wonderful german car and has a good reputation.

In
Review №84

Mr. Nasar at the VW showroom was extremely helpful and took all the time to explain and helped us make the right choice of car as per our need. The experience was very good.

Sa
Review №85

A Sensible Decision was taken to buy Volkswagen Tourag with Excellent Guidance of Ms.Rasha Farouq.Thanks Rasha

si
Review №86

Many thanks to Moustafa for assisting us from the start of our car choice till the deal was sealed, You showed seasoned understanding of the car as well as great professionalism, the after delivery checking was superb, great customer service

So
Review №87

We had great experience with Nasim Akhtar, Sales Consultant, who helped us choose the car and go through all the paper work. Really great service, highly appreciated!

Ta
Review №88

Moustafa was amazing in assisting me with buying the new T-Roc. He patiently answered all of my questions and was very informative about the vehicle. It was a good and easy experience. Thank you very much Moustafa.

La
Review №89

Very happy with my purchase from Al Nabooda AutoMobiles. Professional staff, instant follow ups and extra efforts to make the deal happens!Special thanks to my sales consultant Mohammad Yakout for making my experience perfect in every way possible!

Da
Review №90

Worst service by the team/manager. We had gone to check a new car and they told us they didnt have a car less than Aed 300,000.00 and to go look for other car options elsewhere. We felt their remarks as racist. But since it was Ramadan we just left that place and went other showroom.

Om
Review №91

Very good experience for me with Rasha FaroukI am so happy that I visit this branchGood luck

Ja
Review №92

Very smooth car buying process. Enjoyed dealing with Moustafa who made sure to cover all the details and ensure my requirements are met.

Mi
Review №93

Rasha was very friendly, helpful and knowledgeable. Overall great experience.

Na
Review №94

Moustafa has been a great sales assistant from start to finish and the process was so easy !! .. Would highly recommend him !! .. Thank you so much for your help

Mo
Review №95

Truly customer centric! Very professional and honest sales man. Thank you Nasim Akhtar, youre definitely getting future referrals from me ;)

Me
Review №96

Sales Rep Mudassar was amazing during this whole process.11/10 , fantastic customer service.

Ma
Review №97

I’d like to thank Mr.Moustafa for his great support, assistance and patience.It was a wonderful experience with an excellent service.

St
Review №98

I’m not usually the one to post a google review.However, this is truly an exception because I had the pleasure to come across such top notch service from Mr. Gamal at the showroom. He makes sure your purchase experience is truly one of a kind. He constantly stays in touch and is always open to answering a million questions even if it’s been asked multiple times. This has such a memorable experience to me and I can only hope every car salesman is as wonderful as Mr. Gamal who fully understands that buying is car is not like shopping for clothes.

Se
Review №99

Great service and sale representative Moustafa Saeed helped us and gave us the right informarion for the sale. We are very happy with VW and Moustafa.

Ha
Review №100

Everything went so smoothly and perfect. Mohammad Yakout provided the best assistance. I am very happy and satisfied.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.volkswagen-dubai.com/en.html
  • Phone:+971 800 89

Categories
  • Volkswagen dealer
  • Car dealer
  • Car detailing service
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:4–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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