Am sharing my first experience at union motors,service is disasterous.yesterday I reached at union motors for a general inspection of my vehicle geely emgrand x7.i was advised by the service advisor that it would take 2hrs for inspection.I waited until 2p.m,to my surprise nothing has been done since 4hrs. I was literally taken aback. very poor customer service
Zero reliability, keeps customers on waiting for months for spare parts, if you are planning to rely on one car from Changan and Geely then never go with them, they will keep you on waiting for months waiting for spare parts to arrive, even the basic parts are not available.Feeling sad for customers who have bought Changan sedan cars as they have discontinued so parts is an issue, if parts are arrived after long time, they will charge you double/triple amount.Extremely disappointed, never going to trust them again.Feel like I have wasted my money.
Absolute terrible service, From Sales to finance. These guys dont have manner to speak to their customers. Trying to get my booking refund from last 30-40 days with no luck. I booked CS95 and had to cancelled my booking due to bank loan disapproval. What a shame!
The worst service center on earth, they dont have part of the car , and if they have the parts , they charge you some crazy amount , people there are useless, geely are losing their customers because of this company ,i have a geely car and because of them i just want to get red of it .
One of the worst service. Since many follow up no response from the service department. At the time of selling the car they are promising many things but too be frank its all false commitments. Warranty is just a joking word for them because practically when it comes to claim the warranty they are just fooling the customer. I wish people should be aware of this kind of cheating.
No spare parts of GEELY. I dont know why they stop selling GEELY.Requested for sun visor, 6-7 months passed still no response. During service the technician was trying to fix other models sun visor. I cached him and he was trying to show that he was unaware.Requested for windows Lock-Unlock button drivers side but the employee offered me other model which is not matching with cars model and that was also not automatic. When I asked how that it works as my car is fully automatic two of the employees responded that I have to close and open the windows manually in simple. How unprofessional!!...After service they have not given me the invoice.I personally dont recommend this store to any body.
Nice cars but prices are witnessing massive increases.
Long waiting time to get spare parts ...
Union motors has some of the best and solid Chinese car brands, namely Changan and Geely. Very high on latest features found on most major expensive brands. Highly recommended to try a test drive. Changan models CS85 and 95. Geely model Emgrand Sport.
Excellent Service.
Best service with great price
The features of the cars here are amazing. Theyre packed with luxuries and at very competitive prices. The staff are so efficient, car deliveries take place almost within 24 hours. Highly recommended for first time car buyers.
Good service - helping mentality and excellent customer care
Geely car is every nice I am Happy with car but Mlechanics are not much trained to solve the problems
Bad service
A place where you gonna get something of your choice and value.
Great value for money without compromising quality. All staffs are helpful and friendly. Best driving experience with their cars, smooth driving, no noisy motors, chilling a/c, fuel efficient too. A lot where stereotyping China brands as worthless but this company stands above it all and continously proving that China brands will be one amongst big players in automotive industry. Also, im a satisfied and happy owner of Geely GS Sport 2018. 😊
Union Motors with its ambitious plans, broad infrastructure and industry-focused team now partners with Geely Automobile Holdings to market their passenger vehicles in the UAE. Geely is one of Chinas top ten auto manufacturers and also among the countrys top 500 firms. Geely launched its auto manufacturing business 1997 and is today a fully integrated independent automobile manufacturer with a complete auto eco-system from R&D, production, distribution and servicing. Geely manufactures 630,000 vehicles annually and has 38 exclusive sales agents, 476 sales & service outlets worldwide.With the core values of “Happy life, Geely drive”, Geely sticks to the road of independent innovation, bring team wisdom into play and rely on all staff to achieve the magnificent goal of ‘making the safest, most environmentally friendly, and most energy efficient cars for the whole world’.
Geely cars are inexpensive cars which have a lot of variety between basic, saloon, four wheels drive & luxury cars.The sales people are nice and will give you all related information about their cars easily with just a small question from your side.But their technical teams are a little bit unexperienced. I fought with them several times because they are slow in regarding of servicing my car.From another point of view, they will try their best to calm you down and do some extra work for free.I recommend this place to average budget people to buy a semi- luxury car from this made. It is really nice to drive such a car with this price.At the end, I hope GEELY will expand wisely in the country as they deserve to.
Mr.Aneesh , was very helpful , stayed after work to explain to me the car buying offer and test drive 4 cars before make my decision then he follow up with all the documents needed to purchase the car till I got the car ,well done and thank you :) , the only negative side about the service centre they dont have Branch in SZR which is an practical for me as u live in the other side .
I brought a car CS35 CHANGAN in 2016.2018 came AC problem. And again in 2019 got major AC issue in Ac evaporative condensor. It took 4 days to recover by replacing some spares.As long as still it is under warranty they have to provide a rent a car.But they did not provided.So as a customer I got suffer to much.
Good
Nice staff, helping... Geely brand is good , I had test drive...
Great showroom, helpful staff, good range of models. Worth a look if youre in the market for a great value car.
An excellent range of cars at a very reasonable rates. I am happy owner of 1 SUV & 1 Sedan.
Surprisingly amazing and value for money vehicles.. Proud owner of a Geely Emgrand GT 2.4(GC9) 2016 model. The after sales service is very satisfactory though the service bay area in Deira showroom is not very spacious and as the brand getting popular, queue time for periodic car servicing is increasing, prior appointment can help.
Bought geely here,pplz were very friendly,but work ll take time..
Nice showroom. But they need to improve the signboard. Not clearly visible.
The service was great and the staff are very polite and helpful
Always friendly and professional attitude. Great service provided!
Warm welcoming staff nd value for money cars
Excellent cars and great sales people look for zeeshan.
Pathetic cars and serviceDont waste your money and time
Perfect showroom offering perfect cars with the best price!
My first brand new chinese car came from union motors and i love it!!!
I had a bad experience purchasing a used car from this company, they are good only when you inquire but once you pay the total agreed price its difficult to reach them once you are facing some issues with the car. We agreed that i have a free service but then they did not provide. Dont dare to purchase CHINA car
Mechanics are not much trained to solve problems.
Good people great cars
Excellent prices and good customer service
Love my Emgrand to bits and the VFM was superb
Good service and guidance
Freindly and helpful staff, huge range of cars
Perfect car with amazing prices !
Cars are cheap but Service is very expensive
They only had two models on display one second hand.
Staff is always very help and welcoming.
Very good models...at an attractive price...
Now BORGWARD, too.. A German premium since 1919
A great value for money
Helpful and attentive!
Great place to buy Geely cars
Chinese car showroom..prices too high
Budget car
Good cars
Nice and helpful staff.
Very nice car
Good service and options
Good Services
Economical brand of vehicles
Nice Car
Very friendly staff
Motor cars showroom
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Nice
Excellent
All the cars are on display
Poor service
😀😀😀
Very good place
Agent of Changing Cars in Emirates, great cars, amazing specifications, incredible prices, and excellent after-sales service. Thanks
Beautiful innovative car and excellent employees
Excellent customer service
Shangan car specifications and prices are fantastic
Very beautiful and excellent
Great cars
Chinese cars will remain weak quality, reliability and many failures and have a short lifespan
Geely cars are excellent quality I did not expect that they are this available but there is a lot of congestion to get in and out of the site
I took advantage of new information about Geely cars and admired their specifications, and I learned that the warranty they have on cars has become ten years without specifying the distance, and this matter motivates you to walk away by owning Geely.
Beautiful prices
Jelly Cars Agency, excellent services and competitive prices
Mashallah
May I consider buying a Chinese made car
Chinese cars
Speed in completion
Chinese and cheap
Ok
Excellent
Car checking