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Gargash Alfa Romeo
Dubai, United Arab Emirates
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Sa
Review №1

I got my Matt Giulietta today so happy with car , special thank for Pamela and her outstanding customer service , she is so helpful and pro with her service.

Ah
Review №2

When I was buying the vehicle: Sales Agent Mohamed Ali showed high level of professionalism and he has a strong knowledge about Alfa Romeo. This guy is helpful and has high quality of sales performance. not to mention the quality and the performance of the car which are amazing.

Pa
Review №3

Amazing care and attention. Pamela took care of the entire process , hassle free and with complete care and attention to the customer. She loves her job and prides herself in the entire customer experience. Thank you. PS drove my Giulia QV home today and loved it! Thanks

De
Review №4

Poor service!Purchased my Giulietta veloce from Alfa Romeo Gargash, November of last year, 2 time service in the last 2 months, found it with many technical issue, unfortunately Alfa Romeo Gargash, its not able to fix it!very disappointment!whats the point to sell a car with a warranty, if you are not able to fix it!?Never again i will approch Gargash for buy a Car.

mo
Review №5

I recently purchased Giulia 2020 and I interacted mainly with Shabeer Ali for my car, and also few times with Mohamed Ali. Both showed high level of professionalism and most importantly a sound knowledge about this prestigious brand. The guys are really helpful and very dedicated to deliver positive experience. Very satisfying.The car itself is a joy to drive beautiful inside and outside and delivers outstanding performance compared with same category in the market.As a premium sport sedan Giulia is very strong competitor in this category specially to German made sport sedans.

FA
Review №6

Looks like bad reviews are deleted somehow. An absolute shambles of a follow up service. Test drive was fantastic and sales team were great. It’s what happens after that, that is a nightmare. Although I sent my paperwork on time, “We’ll call you back in 15 minutes” was 2 weeks ago. Worst communication I’ve ever experienced.

Ki
Review №7

I visited the showroom and I meet ms Pamela nasar she is amazing person and also so professional . She help me and assist ne about all my question for the cat that array I purchased.B

Ni
Review №8

Cars are good but spare is only issue which makes people think twice before they buy.These guys were chasis supplier in early times for legendary FERRARI

Mi
Review №9

It was really a pleasant experience, thank you so much Pamela for all the support very professional i highly recommend her

Ti
Review №10

Excellent service. Ali Shabeer is an excellent customer sales representative. Goes the extra mile to make sure the complete car ownership process is done smoothly. End to end followups and ensures the customer has left the showroom with a smile on their faces. I can highly recommend his services if you are looking for a great deal in cars!!!

Ra
Review №11

Since 1918, Gargash Group of Companies has established itself as a leading business enterprise. Celebrating 100 years of their presence in the region, they are one of the few family owned companies in the United Arab Emirates to have enjoyed an accelerated progress in line with the country’s growth. Racing at a pace that defines their success today, Gargash’s drive and passion has seen its portfolio grow to include holdings in automotive, real estate, and investments. The Gargash Group is a great example of corporate growth that has kept itself aligned with the growth of the nation.Gargash is the official distributor of Alfa Romeo in the United Arab Emirates since 1992 and has continuously generated passion for the brand with effective sales and aftersales service, giving true car enthusiasts a taste of authentic Italian luxury. Comprehensive aftersales facilities at Gargash have earned an enviable reputation for the quality work and quick turnaround time, setting us apart from the rest.

Ro
Review №12

Thank you Pamela Nassar for the good experience good service and the best customer service and for sure thank you for the beat car experience with Alfa Romeo

Kh
Review №13

Pamela went above and beyond to get my lease done as quickly as possible. Thank you Alfa Romeo team 💙

OL
Review №14

Just bought a 2019 Giulia QV. Ali has been doing a great job from test drive till delivery.And what an amazing car covered by dealer warranty and service package!

Fa
Review №15

Purchased a pre-owned GAC GS8 from this showroom last week.Customer service by sales advisor Shabeerali was praiseworthy. He had very good knowledge about the car specifications. While visiting the showroom, I had no idea about GAC and the GS8. While taking a test drive with him and listening about the specs, instantly fell in love with the car and bought it without thinking twice!Rest of the staff members and manager were very friendly and welcoming. Overall a pleasant and smooth experience from paperwork to delivery of the car.

Ma
Review №16

I recently purchased an Alfa Romeo with the great support of Shabeer Ali. Smooth experience all the way through.I can both recommend the car and the team if you’re thinking of getting an Alfa ;)

Ra
Review №17

I recently bought a giulia from the al quoz showroom. They have a wide variety of options to choose from. The cars are all well maintained and most importantly well packed before your delivery. Especially Shabir from gargash helped me in every aspect to pick my first alfa. Very informative, He has better knowledge about the cars and guided me through the entire process step by step so I never had any hassle at any point. Highly recommend !

Du
Review №18

Alfa Romeo showroom with preowned and brand new cars. Sales person is friendly and patient.

Ma
Review №19

Shabeer is a good guy, he sold me my Gulia 2019. Took a bit of time but I’m happy!

Al
Review №20

Excellent professional handling of automotive needs.

Ja
Review №21

Excellent service from Mohamed Ali, really good and knowledgeable on the car we bought. Highly recommended.

Je
Review №22

Service was okay, not sure if they know anything before the Mito and Giulietta range. I dont see any Brera or 159 there.

Tr
Review №23

I walked into Alfa Romeo on a whim and met Mohammad who took the time to show my wife and I cars and arranged a test drive. He was such a gentleman and not a pushy sales person that we decided to purchase. I recommend checking them out and ask for Mohammad.

Ke
Review №24

Staff was great and I got to a first hand experience of one of my current fave wheels the Alfa Stelvio Quadrafolio.

Кс
Review №25

Very good assistance. Service is on high level, all the hygiene measures are taken.

Al
Review №26

Since i have visited Gargash showroom, i have decided that i will buy alfa romeo.Amazing cars with friendly and nice sales team especially Mohammed Ali, then you will find yourself just buying the car with satisfaction and happiness.It was really nice experience with Gargash company starting from viewing the car until it had been handed over, i wish them more success.

Ab
Review №27

The one and only Alfa Romeo Showroom in UAE.

Ki
Review №28

I recently bought an alfa Romeo Giulietta and it was an amazing experience. in particolar I would like to thanks Mr. Mohamed Elsayed for his kind support and excellent assistance to facilitate my transaction.P.s. the car is really amazing :-)

Sa
Review №29

Worked with Mohamed Ali to buy a Stelevio and he provided all the needed support,friendly and informative, happy with the car.

Pr
Review №30

I recently purchased Giulia from this showroom. I have to say that they have excellent quality staff and service. I interacted with Mohamed Ali for my car, and also with Shabeer Ali few times. Both showed high professionalism and was very friendly with me and my family. And about the car, it is one of the best fun car to drive. It is not only Alfa Romeo that is passionate about making cars, the guys in this showroom are also very passionate about their job. Keep going.

su
Review №31

I bought a 2018 Alfa Romeo Stelvio from Gargash and it was a fantastic experience. Mr. Shabbirali has a great knowledge of the cars and organised a test drive for me in very quick time and explained all features of the car. He also helped me to choose a suitable car keeping in mind the desired specs and budget.The buying process was very smooth and hassle free and Mr. Shabbirali was a pleasure to deal with. I strongly recommend Gargash Alfa Romeo as they have competitive prices and a great range of stylish cars.Truly five stars to them as they under promise and over deliver!

Ad
Review №32

I bought a pre- owned Alfa Romeo Stelvio 2019 .. highly recommended car with a great value.. the pre-owned sales team is very helpful especially Mr. Mohamed and Mr Shabeer.

Ni
Review №33

I recently purchased a giulietta from the al quoz showroom. This my first car in Dubai also my first Alfa. I was helped by Mr. Shabeer Ali who was very helpful, polite and answered all our questions with patience. He also helped expedite our car delivery as we needed it on a particular date. Rest of the staff and the Manager Mr. Sameer were also very friendly and helpful. Overall a pleasant and smooth experience from paperwork to delivery of the car.

Ra
Review №34

Great experience as my first purchase from Gargash - Alfa Romeo. Had a great interaction with Mohamed.

Al
Review №35

Very good service well done

Pr
Review №36

Very nice and courteous sales personnel present in the showroom especially Shabeer Ali. Very professional. Knows his job well and will guide you accurately.After sales is very prompt as well.Had a battery problem recently and got it replaced quick under warranty!!!

An
Review №37

Good cars and very informative staff

Ta
Review №38

Great deals for brand new and pre-owned Alpha Romeo cars

ze
Review №39

Very good experience with selli g and buying the buyer is very professional in dealing

Mi
Review №40

Recently purchased an Alfa Romeo Stelvio from this showroom. Really enjoying the car so far. Mohamed Ali, the salesman, was very professional and informative.

My
Review №41

Very bad service. Phone number does not work, mails are never answered. Not recommended at all.

wa
Review №42

Interesting place to visit

Ro
Review №43

Only interested in selling and servicing new cars and cannot handle older or classic Alfa Romeo.

Ch
Review №44

The good: the choice of available cars is very decent considering this is a niche brand and hence inventory management must not be an easy task for them.The bad: the salesmen are not really up to the mark and will not try too much to understand your needs. Basically, I they are there to sell what they have, but they dont show much passion in their work. Prospects follow up is loose (dont expect a call back if you were looking for a specific color or model that was not available when you visited the showroom, in case this model becomes available). Be sure of what you want when you enter the showroom because you will get little advice. Overall, the showrom visit experience was bad for me and I think it is really a pity that he sales guys have not understood that they work for a brand that involves passion and time investment with potential customers, instead of behaving as if they were selling fast moving mass product cheap Japanese cars.

Ta
Review №45

It wasnt the first Alfa Romeo i ever bought. But the care and attention i had in the showroom at Gargashby Shabeer Ali kunhiriambalath and his Colleagues Ahmad was really exceptional. thank you guys for the care and support it was a big pleasure to deal with professionals like you.keep it on.

Ta
Review №46

My personal experience at Gargash Alfa Romeo was excellent thanks to Shabeer Ali at the preowned sales department. From the moment I entered the showroom, Shabeer and the entire team at Gargash Alfa Romeo made me feel welcome and addressed all my questions professionally and knowledgeably.I was able to purchase my new car with confidence and the process was both fast and hassle-free. I am now the proud owner of my second Alfa Romeo and can also confirm that the after-sales service team are also incredibly supportive and kind, always providing me with the highest level of service.Thank you Gargash Alfa Romeo and I hope that all potential customers interested in such an iconic automotive brand, will not hesitate to purchase an Alfa with the full-knowledge that they will be treated like family at Gargash.

Ah
Review №47

Very nice place with very kind owner

Re
Review №48

So far no complaints... The staff are very good and polite towards the customers, its THE main factor i like about them

Ka
Review №49

Great cars but sales staff has limited knowledge and zero enthusiasm, do not even know the specifications of the cars. Surprised how in this modern day and age they can afford to have such staff represent a brand like Alfa. Needless to say, I bought a competitor car.

Yu
Review №50

I own an Alfa Romeo Giulia and have visited twice. Once for sevice with an appointment and once for a battery replacement (under warranty) as a walk in. Both times courteous and professional 👍

Qu
Review №51

Good staff and respect people

Ha
Review №52

Good showroom

V8
Review №53

Nice sales people, however they are not very professional and are not punctual with their appointment times.

Ar
Review №54

Wonderful experience purchasing a car from here. Very friendly staff and decent offers

Da
Review №55

Very nice salon... Alfa Romeo beautiful cars

Ma
Review №56

Amazing cars and cooperative staff. 5 stars

Ab
Review №57

Appreciating your response

Ge
Review №58

I wish there was a 0 stars option. Despite making full cash payment for a vehicle, due to an error on their side, I was not allowed to receive the car. To make matters worse, now they will not refund my money or return calls or emails. Im surprised a business operating under Gargash is allowed to treat their customers with this level of disrespect. Utterly dissapointed. Keep clear of this dealership.

Ka
Review №59

Alfa Romeo showroom is on Sheikh Zayed Road next to Gold and Diamond Park.Have a collection of both New and Pre Owned vehicles here.Good mix of collection. They also have a multi brand Pre Owned showroom in built on the location.

An
Review №60

Gargash service is very expensive and does not stock many parts for Alfas. They lack very specialist knowledge. Recently there have been improvements..their showroom is central and sales staff very friendly.

Ha
Review №61

I wish there was a negative 5 stars rating. One star is too much for them.Terrible in every possible way. My car breaks after every service. They only care about charging excessive amounts of money for parts and labor. The worst customer experience Ive had in Dubai, and they dont even care.They dont respect the extended warranty and Ill be filing a complaint against them soon.

Ma
Review №62

Amazing dealer with excellent staff and awesome cars.

Mu
Review №63

Nice collection of cars and supporting staff amazing .

Mo
Review №64

Worst car ever alfa Romeio .since I bought this car i feel that i have a toy car .

Ka
Review №65

Pamala is a very enthusiastic sales lady. Enjoyed doing business with her!

an
Review №66

I satisfied with service and staff behaviour

Bh
Review №67

Great cars to see..Specially the Alfa Romeo Stalvio we see in adds..

Sa
Review №68

Ok

Om
Review №69

I was disappointed with my visit to Alpha romeo i went to look at the Julia it felt like the sales team did not want to help me as I was looking around the car.one guy eventually with hesistent came to show the car around with me he was very knowledgeable on the car, and ok to deal with an as I was discussing I got greated by a sales management but she didn’t know the offer she was offering to me and the price or even about the car itself in the brand wich she was selling wich was uncomfortable experience for me as she just cared about her offer expiring and I had to book now but spoke more highly towards BMW than to alpha. I then decided to think about it due to the experience I had wich changed my mind to buy a car from ANOTHER band (Audi )as to the better service they gave me but not the car I was initially excited to purchase. Big shame on them and gargash is not doing good representing it well at all like this way. Don’t buy from them if you want bad service for the next 5 years

al
Review №70

The worst agency i had bought a car from.Bad service, bad follow up, the priority is forthe money not for the client comfort.My car is from gargash agency, but i always deal with emirates motor agencyIn emirates agencyThey are updating me in every single detail and service i really would love to rate emirates agancy 11of 10In all aspect

ma
Review №71

Very good company gargash I like it

So
Review №72

Nice cars but terrible after care service by Gargash. Would make me think twice next time in purchasing a car from them. No clue in how to give their valued customers the treatment they deserve

Ha
Review №73

This is gargash motors and my father is working her and fastest suv in the world alfa romeo stilvio

Re
Review №74

I mean what can i say. Perfect showroom for a car fan .Perfect customer servicePerfect carsSince the Alfa Romeo Launched its Stelvio Quadrifoglio with a 510 hp which is the fastest SUV on earth it really changed the game.

Ab
Review №75

Beautiful cars

Al
Review №76

Went yesterday to check out the Alfa Romeo Guilia QV and although the showroom was literally empty, the salesman told me they need to schedule the test drive one day in advance(?).I went today on time and after giving him my driving license salesman told me I’m less than 25 years old so I can’t drive the car. I told him how do you expect someone to buy a car without test driving it, especially a less known car manufacturer. “Bring your brother or anyone you know” was his solution. No thank you.Solution is simple. I just won’t buy the car. Gargash are renowned for having the worst customer service so that behavior is no surprise, and that’s coming from a family that owns 3 new Mercedes from Gargash.

Ma
Review №77

Excellent sales staff and cars ready to test drive.. Good experience

Al
Review №78

I had to edit my 1 star review because they are really getting better, they are not absolutely good but definitely much better. Whether considering the time to secure the parts, the service, the promptness and the after service.Old review:No wonder why no one buys an alfa romeo! Dont buy an alfa romeo, because the after sale service is much disappointing... been waiting for a very tiny piece to come for 50 days (i have been told it will come in 9 days) apparently when i called no one knew about it! And then they said they forgot what was the interior color of my car.. very sad..

Mo
Review №79

One of my friend was working here, it’s a nice place and staff is very cooperative

Ga
Review №80

One of the best automobile agencies in the UAE!

AL
Review №81

Nice carsHigh level car with high prices

Ka
Review №82

My beloved place for my baby AlfaRomeo

Tr
Review №83

Worst service in the UAE. At a service they tell me I need to get my break pads replaced. Nothing surprising there, and I tell them to give me a quite first. 5,000 dirhams for front and rear pads. I ask if they can give some discount as this sounds insanely expensive. Not possible. I drive around the corner, where I find out the rear pads are just fine and get new, original pads plus sensors for 480 dirhams including everything. Not only less than 10% of the Gargash quotes price, but Gargash also tried to cheat me into buying rear pads I didnt need.Unfortunately I love Mercedes cars, but experiences such as these will seriously make me reconsider buying one in the future.Shame on you Gargash and your thieving employees.

Am
Review №84

Expansive car

HA
Review №85

Bad people working inside, no respect at all.

Sa
Review №86

Good service. Ask for sammy

Ra
Review №87

The Alfa Romeo showroom got some great improvements.

S
Review №88

Good long-term leasing offers

Iv
Review №89

Alfa Romeo dealership in Dubai. Sami was very helpful.

sa
Review №90

Best car ever Alfa Romeo Guilia

He
Review №91

The Alpha Romeros are nice, but not that many. The room holds allot of other brands

Al
Review №92

Dear Sir/ mam My job auto Denter (nazir ali

E
Review №93

4c is beauty

zi
Review №94

Its ok

Am
Review №95

Went to checkout the Guilia Quadrifoglio, its amazing car

Mo
Review №96

Is this the official alfa dealer in Dubai? Nothing on the alfa website mentioning a dealer in the UAE, but it does mention other gulf countries!

Ha
Review №97

Beast cars and perfect services

As
Review №98

Executive class pre owned cars

Mu
Review №99

Unbelievably bad service when It comes to picking up the calls. I have tried too many times but no one is there near the phone

ai
Review №100

Nice cars they have on the showroom

Information
100 Photos
100 Comments
4.1 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.alfaromeo-dubai.com/

Categories
  • Car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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