I ordered a cake for my sister’s engagement and sent in the sample photo to mimic (without flowers or cake topper). The actual cake delivered is as attached.I’m disappointed with their work and expected much better. The cake looks too rigid compared to the sample picture, which flows better with the wavy cream design, as well as the off-white versus white cream. The top part of the top layer is also badly finished.When I messaged them about it, they just said “thank you”.

Great service, the cakes are light and airy. Their packaging is nice too.Our personal favorite is their fruit cake .

They used to be better, better in quality, customer service, taste and responses. I mean handing a melted sugar paper message to customer and convincing themThat “it’s ok” it’s never a good way in handling orders! Such a thing won’t be tolerated by the kitchen and be replaced on spot when this thing happen. Adding on that, it require 45 minutes to draft another message and put it on the cake ?! Oh and guess what ? My order wasn’t registered in the system yet it’s fully paid and confirmed by WhatsApp ? Creation needs to step up their game. Cakes are poorly made cmon

No response to phone calls, customer service need to be improved, the quality of their cakes 🎂 used to be much better

Today I ordered a cake strawberry was not available but I placed the order since I need the cake for birthday... The cake taste is not like before the nuts is not fresh and cream taste is bit different than before. Even the packaging is different I like the white box .. Mango is very tasty... Service is fast and professional team provide the service

Ordered a custom carrot cake and it was simply delicious. Had to wait about 25mins at the shop for the cake to arrive from the kitchen which not attached to the shop so plan extra time in your pick-up.

Taste delicious cakes not so sweet its enough only and thats what I like in their cake

Its really disappointing that I had to wait for more than 35 min just for cake I have placed order 2 days back services 0 alot of people is waiting there stuff dont know anything am sorry for that one star but I had this experience today really bad

I was contacting them to place an order and they didn’t informed me that the last time to confirm any order should be before 8:00pm I have no idea about this, so they closed and not responded to my chat and the gave Big Ignore, really disappointed not thinking to order again from this place.

Horrible service. Forgot my order and when they redid it I got the wrong cake. Never ordering from them again. They are very unorganised.

Very unprofessional and bad attitude, not accommodating, i have an Emirares platinum discount and refused to grant me the discountHorrible customer service !

Best cakes ever, never failed to make me happy

Love their cakes , fresh and tasety !

Super. Love their cakes.

Good cake.

Fruit cake is best cake in town

Awesome

Awesome cakes! I recommend.

Amazing cake 🎂

Best cheesecake in DUbai

Every thing it was amazing

Try the fruit cake

Shop for cakes and prepare cakes cake according to special occasions of birthdays, wedding and other .... The place is sophisticated and sweet ..... And the service is excellent .... The prices range according to the request

Lovely