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Montblanc - India Court, Ibn Battuta Mall
Dubai, United Arab Emirates
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Comments
Ki
Review №1

Polite and respectful sales people who helps you to find your requirements. Its not required to provide the quality of the products, Montblanc. Name refers everything.

RS
Review №2

Excellent customer service, of course products and especially customer delight !!! Thanks a lot to Rahul ⭐⭐⭐⭐⭐

Ро
Review №3

Anis this gentleman is rude and does not know how to communicate with guests. dismiss him. he also sits on the phone all the time

Ha
Review №4

DIG VIJAY is the man! very professional and insightful. He helped pick a gift in no time and made sure i get the right thing. Highly recommend !!

Ud
Review №5

I have been visiting this store for several years and have always found the staff to be extremely friendly and helpful. They are very knowledgeable about the products on offer and will explain all the options available to you in detail so that you’re able to decide on what’s best for you. Rahul in particular has been very helpful to me. He makes sure that I am happy with my purchases and tries his best to give me the best deal possible. I highly recommend this store to anyone looking for good service and high quality products.

Sh
Review №6

The store is near to our community. The staff is very friendly and supportive when I was trying to plan to buy a Montblanc item for a gift. Rahul had been given supportive and taken an extra effort to get the stocks. I really appreciate his professionalism as I know we are both employees here in Dubai but the respective given to customers such as me is very appreciated. I would like to appreciate his colleague Vigay (please forgive if I couldnt spell his name right) in preparing the items for the gift.

Ta
Review №7

Really happy with the service!Was assisted by Dig Vijay who very patiently understood what I was looking for and helped me find something I liked. I had to get a wallet customized which done well and in a timely manner. Would highly recommend going to Mont Blanc, Ibn Batutta!

Ri
Review №8

Very polished and professional experience. Dealt with Digvijay at this branch. Confidently recommend this store to anyone looking for great customer experience from a great brand.

Me
Review №9

Great service and ambience in the store. Rahul was fantastic definitely go there to buy Montblanc products.

li
Review №10

2 months ago-I just want to share my experience who wants to deal with Montblanc boutique at IBN Batuta Mall. I would recommend you to deal with their professional staff especially Digvijay, he was assisting me from the first moment I entered the store with everything I needed. He was very courteous, welcoming and helpful.

Ke
Review №11

Great service.Mr.Rahul did a great job showing/ explaining all the products that i was interested in.Thank you for the great service.

Je
Review №12

I bought an item in Monblanc Ibn Batuta Mall and Rahul was very accommodating. He suggested a lot of items based from my budget and even gave the best option. He made sure that the item will be delivered on time as I requested for engraving which took few days.The shop can be easily find and welcomes anyone!

Sy
Review №13

It’s one of the best branches of Mont Blanc in the UAE. I was well attended by Rahul Sharma for his exceptional customer service shown towards me. He had not only done his duties but gone over the board by driving down to Carry my ordered wallet, which was u fortunately unavailable in his branch as it sold out.

Ru
Review №14

Mr DigVijay is very helpful. He was great in assisting me with my purchase.

Si
Review №15

It has been an awesome experience at Montblanc... Rahul is a very good host and his suggestions and comments helped us a lot to select right product from numerous variety that the outlet offers.. I will wholeheartedly recommend Montblanc IBN Batuta for your premium watches, pens, wallets etc shopping..

An
Review №16

Professional approach by the staff at Ibn Battuta outlet of Montblanc is another reason which leaves you with no doubt that your visit to the store is valued. You feel as a member of Montblancs large family. Thanks to Dig Vijay for his guidance and assistance on choosing the items.

am
Review №17

Worst experience in My life. I got some stuff from them and decided to change my bracelet to smaller size after wearing it one time for few hours and they refused and trying to say non sense excuses. Even there excuses are against them when they said that it is not shining that means it is bad quality and they are responsible for it. Very bad customer service and very mean stuff. If you want to buy Montblanc products get it from other places than here

Fr
Review №18

This shop needs to focus on service for existing customers rather than just trying to sell new big ticket items. In-store they cant even provide a quote for a new strap for a watch and dont call back after requesting for the same. They have lovely products but if they dont support after-sales the products (particularly watches) are soon useless...

Sh
Review №19

Mannered and very professional staff . Digvijay I was very impressed with your patience in answering to all my request and also your suggestions helped me a lot . Previously I have been to other stores but your assistance will make me come back to you very welcoming staff makes you feel you are buying a top quality product . Would recommend all to once visit Mont Blanc especially there Ibn battuta shop.

Fi
Review №20

Going alone and shopping for my husband was nerve wracking... But Rahul Sharma was a perfect gentleman and helped me find the perfect gift for my husband!Thank you Rahul for the help and thank you Mont Blanc for such amazing products!

ma
Review №21

Excellent customer service by Rahul of Ibn Battuta. He assisted me very well on getting the perfect gift for my husband. He is very professional and has a good product knowledge.

sa
Review №22

Visited the MONT BLANC Showroom yesterday afternoon was welcomed and guided thru the New Range and Innovation (Augmented Paper) by Dig Vijay - I would like to thank Dig Vijay for being a great Brand Ambassador and also Fabulous host taking me thru the range and explaining the details - I have just moved into the UAE and am looking forward to purchasing the Augmented Book -Best Regards,Sarfaraz Ali Khan

An
Review №23

Excellent service by Digvijay at the Rivoli IBN battuta branch. Very helpful and guided us through the entire purchase process.

ko
Review №24

Delightful exp at Montblanc, IanSales support staff Mr Digvijay was very kind and helped me pick the right gift.

R.
Review №25

Thank You Mr Dig Vijay for helping me choosing the perfect present for my friend.

Vi
Review №26

Dig Vijay guided me to get a gift thats appropriate and also in my budget. Thank you

It
Review №27

Mr. Mohammad is very accommodating and he has passion in giving best customer service experience. He also manage to provide necessary information and exact answer to all my inquiries, I will definitely recommend him to my friends.

An
Review №28

Dig Vijay was very helpful and assisted me with my requirements.

St
Review №29

Visited store looking for ideas, Vijay was extremely helpful, without pushing me, i gave him an idea of what i wanted and price range and he looked at some options, and i secured a travel bag which is perfect. Thank you, Steve

Su
Review №30

Warm welcome and good customer service is what makes your shopping experience delightful..and another is good knowledge of the product you are planning to buy... I think this shop has it all... I go all the way to ibn branch from downtown dubai coz the store manager and staff not only suggest me but also offers me the best products as per my need. Kudos to the team

ma
Review №31

Very impressed with the customer service provided by both the store manager and Mr.Rahul. One of the best branches in Dubai.

Vi
Review №32

Very kind and friendly staff, spend time to understand the requirements and assist accordingly, highly recommend. Rahul

Di
Review №33

Mr Dig was very courteous and helpful, the overall experience was very pleasing

Ah
Review №34

The service was appreciated, Rahul and other guy done a good job.

Ji
Review №35

Great customer service and very welcoming ...

K
Review №36

BE CAREFUL, THEY FLOODED THEIR PROFILE WITH FAKE REVIEWS. Worst customer service ever. All they want is to sell. They will not honor their warranty. Beware!! Dont shop here. Complete rip-off.

Ma
Review №37

Great customer service, ask for Dig Vijay

vi
Review №38

Great experience and prices!

zh
Review №39

Great service and friendly staff

Fi
Review №40

Great Service by Digvijay !

Ab
Review №41

Staffs are very friendly #Dig Vijay

Nu
Review №42

Very good service

Sv
Review №43

Great service

wm
Review №44

Nice store and staff

Sa
Review №45

Excellent service

Om
Review №46

Speaks for itself.

Ra
Review №47

Shame that the store closed permanently

Information
8 Photos
47 Comments
4.7 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.rivoligroup.com/
  • Phone:+971 4 368 5584

Categories
  • Boutique
Working hours
  • Monday:10AM–11PM
  • Tuesday:10AM–12AM
  • Wednesday:10AM–12AM
  • Thursday:10AM–12AM
  • Friday:10AM–11PM
  • Saturday:10AM–11PM
  • Sunday:10AM–11PM
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