You are not prioritised as a customer but as high or low paying customers.And if you give unsatisfactory feedback, they will not attend you properly, not even listen to you and would rather prefer to lose their customers.Highly unsatisfied with the service.

Good go-to place for low cost spa and salon needs. Grace is amazing for anything spa related and kudos to Jinky their upbeat receptionist.

Went twice for eyebrow perming, 1st time they just let me sat on a chair uncomfortably while doing the whole procedure. 2nd time some of the solution went inside my eyes so opt not to continue the procedure but still let me pay half the price. Did eyebrow threading as well, and just got some scratch on my upper eyelid with a very bad result. Will not come back ever again.

I had footspa. Told one of the staff that the water was too hot. But it seemed like she did not hear a thing.

I gifted my friends Manicures and they loved it thanks a lot

My thanks to Julia - The Chinese lady who did my hair cut perfectly as I would like it to be!

Please dont visit this saloon if you care about abuse of workers because its a horrible place for staff. They cant serve you better due to long working hours. No overtime. No Health Insurance. Forced to work extra hours. Forced to work on public holidays. No pay for annual leaves. No gratuity. Forced to work despite being sick or get the salary cut.

Im not satisfied at all with the services , i went there for a hair cut + blow dry and ironing + manicure they didnt do it properly at all . My hair look like a mess and the manicure is another sad thing its a mess . They have a bad attitude they will refuse to do what u ask for i told the lady there that they didnt do my hair properly at well and they have to re do it she told me next time not now .Im sorry but u guys are not professional at all

I only go to this salon to do my threading as recommended by my colleagues at work. Grace is amazing for eyebrow threading.The only bad thing is that there are days when we cant book appointment for Ms. Grace as it is a busy day.

It’s entertaining to be in this salon with the mixed cultures. The Chinese hairdresser is very funny, very opinionated but makes you feel like you are around family. The place has affordable prices and can accommodate walk ins.

Value for Money

I didnt know this branch until a friend bought me here... I highly recommend this.. you have girls me time not to mention the staffs were friendly too... Keep it up

Its just OK...As a customer, we want relaxing environment while doing any type of service for ourselves, its a kind of relaxation and pampering BUT staffs are too noisy talking with colleagues. Just concentrate for each every customer so that you can bring more clients. Just my thoughts and opinion.

I booked an appointment today for eyebrow retouch. They confirmed at 10AM, I am already on my way and called the salon to inform them I am on my way and I was told no one can do it and cancelled me. I live 40KM away from this salon and commuting. This is very inconvenient that I had to wake up early for my appointment and already on my way just to know I am cancelled. Very disappointing! Very unacceptable and unprofessional.

Approachable staff. Especially Grace!

I went for eyelash perming and to say that I was HORRIFIED with the results is an understatement! I think Melanie over processed my lashes and I was left with double curled (s-shaped) lashes on the left eye and overlifted lashes on the right eye!This salon is also not a good place to relax and pamper yourself. The staff were gossiping, saying vulgar words in a screaming manner to beat the very loud music. I would say this is my worst salon experience. NEVER AGAIN.

Staff is friendly and services are reasonably priced.

Root color lasted and the stylist was knowledgeable

Never take appointment of morning slots...They ll themselves come late n giggle out at you at ur face....Highly disappointed.....

Like it, Ana is the best

Affordable and good quality

Very good in hair coloring

They do very well there service

Opening time is 10:00 am but I was waiting till 10:30 and it was not opened. What an unprofessional behavior...Nobody know how to do eyebrows threading and upper lips except 1 attendant, that’s strange...

I went there 3 times for Meni pedi package.. First time I tried 3 girls.. The service is not very good especially the nail polish it doesnt look good and it comes out after 1 day.. They use very bad brand..

Good service but no consistency on prices and discount policy

One of good saloon in Dubai.they are very good specially in hair👍👍

Dear owner ,I want to complain, Last Thursday dated 20.12.2018, when i visited in your salon @ Barsha Branch for normal hair cutting , when she saw my hair she suggest me one products and its related to hair that price around 150 Dhs. & she said will free cut your hair, i said i dont want this products because i have allergy Just cut my hair, immediately she said your hair is curly so, will charge you 50 Dhs extra for Ironing + 30 Dhs. Hair cutting even she didnt comb my hair ( as my hair just wash & i came in your salon after 2 or 3 hours) for your knowledge with same hair i cut same salon in Mid July 18 that time they did same 1st they comb my hair + Stret+cutting they charge 30 Dhs only ,+ after 2 days i came i did Ironing as well with 80 Dhs, i dont under stand every time you are changing your price ? my friend also told me they are charging only 30dhs for any hair , i dont mind to pay more money , but should be something fair . When i came again ask your representative you change your price or what , same time your Chinese girl (Hair cutting & coloring) said to her, tell her do treatment , from beginning i told i have some allergy for chemical i cant do any thing now. but again same thing just only for gaining more your business , not fair , Please ask 1st customer , or Explain dont do like this.

Im going to this salon around 5 years for manicure and pedicure, Grace is the best, she is in Al Barsha branch.

Very bad service

Service is equivalent to the cost. Not perfect but above average.

Very bad costumer service and products not good