Did Acrylic Nail Extensions and I am so happy with the end product. I was assisted by Yaune (hope I got the name right) and she was professional and pro at her job. I am surely going to revisit and try other services too. Thank you!

Attractive lay out, Great Service, and What a Nice Staff You have! They are very polite and friendly. Pretty is the lady who gave me hair treatment and foot massage. Omg... She was great! Will come back for sure :)

I have been to Mad Lillies twice already for Dr Renaud facial purchased viaGroupon. Preethi is the best in facial; she is thorough, skilled & adapts to the clients needs. The treatment room is neat, clean and ambience/music is relaxing.

Great service for men’s salon been dealing with them for quite few months now and the guy who always does my hair sapik he’s really cool and gives a good service always i highly recommended him and the salon 👌🏽

Nice salon, affordable prices, the only down part would be for me the location. Went for a nude acrylic mani pedi and I am satisfied with the final result. Ethel and Sadaf were really nice and finished in a timely matter 👏☺️

Went to Mad Lillies just now for regular mani, pedi and eyebrow threading. Words cant describe the poor job done, I attach images that can better convey the message.Manicure: the cuticle shape at the bottom is so bad and so poorly done. I mentioned this to the technician after the first layer and she said no worries it will get better with the second layer.. NOT.Pedicure: done ok (by a different technician).Eyebrows: before I went to the salon, they were bushy and at least aligned.. I left with half the hair, no shape and one brow completely messed up (left one). The technician wasnt even able to see the issue until I clearly pointed at how she removed too much hair - she finally admitted the mistake and offered to pay for the service (she is the same technician who did my manicure, unfortunately I forgot to ask for her name but she is the older lady there. Im sorry but I would never feel comfortable to get anything done by this lady again..).This place is affordable but quality of service... forget it. I now have to go and buy a brow pencil to fix the mess!

Happy did my acrylic nails - they do a great job and cleaning - very relaxing and good service !!

Best place to go for acrylic nails! Seriously the price and service is unbeatable!

I did the hair colour from mad lillies and was not happy with the service and the hair colour. My hair started getting worse actually and even the hair colour went after only 3 4 washes. I actually had to do my hair colour again from another salon. It was totally a disappointment

I had a great experience from beginning till end even after. Samantha did my eyelashes and shes amazing. I had my eyebrow threading done and she was great too. The staff were polite and very friendly and prompt. They are also reasonably priced in comparison to others.I would definitely use them again.

This salon is clean and professional the prices are good too. I had a 3D full set eyelash extensions, they still look fabulous days later. The staff are well trained and polite and the place was spotless. I recommend this salon in motor city, not only do they have many services but quality staff.

I was pretty excited to try a new place as the place was highly recommended by a friend. The girls who did my nails were lovely and helpful and chatty which was really nice.However, when I took a closer look at my pedicure once I reached home I noticed darker and thicker patches of nail polish on some parts of my nails. My manicure seemed beautiful too when I left but taking a closer look there are air bubbles underneath the gelish!I came and I tried but wont be coming back unfortunately.

My experience was really bad I tried them twice in gelish manicure and regular pedicureMy nails the first time had bubbles and then after one week they peeled offThe second time for me the lady who was doing my nails cut the skin next to the nail and it hurts me till now and also after 3 days one of my nails peeled offThe materials are not good at allHowever, the staff are tired they are not friendly, they didnt even serve me a cup of coffeeIn addition to all that, the price for this service is quite expensive compared to other salons

After living in dubai 14 years this is the best salon I have encountered, I have very difficult thick hair but everytime I get a perfect blow dry, Dessie and Portia literally provide the best blow dry for my hair and in 2 years I refuse to try another salon. The owner Rosie also helped me with my eyelash’s although they were fully booked she went out of her way to fix them herself for me. I also get my eyelashes done here and they have been long lasting and the best value. Highly recommend

Booked on a Saturday afternoon for facial.and for massage with my Groupon vouchers. It was all a bit weird. Place was empty on arrival and the 2 staff werent that interested that Id turned up. Treatment room was so small and cluttered. There was no effort made to make me feel comfortable and relaxed. Just get on the table and lets get this over with attitude. Facial was to be 1 hour and afterwards I realised it was only 40 minutes. Awful experience so I wont be back.

I had a 30 minute foot reflexology, 30 minute hair conditioning and a standard manicure all for under 120aed as part of an offer. Priti who did my hair conditioning also gave me an amazing head, shoulder. She had the magic touch! After an exhausting week a reasonably priced pampering session was exactly what I needed. The salon was clean and staff communicated well with, spoke perfect English and I recieved a great service. Nice little gem in Motor City Id recommend

The worst manicure ever had to remove the nail polish the next day it was horrible

Had a fantastic 60 minute Dermalogica facial through Groupon by Rukhsana. Will definitely be back, she’s amazing.

They don’t give the same price when you reach the salon that was quoted on the phone! I was left waiting for 20 mins for them to contact the owner, no supervisor to make decisions.They simply expected me to pay double, despite one of their team confirming that their colleague ‘forgot’ to tell me the price would be more! Not recommended!

Bought a Groupon deal for 1-hour Dr. Renaud facial treatment and had it last Friday. I came 1 hour earlier than my appointment (due to tennis match) but was attended by their beautician immediately. Light to moderate pricking was done. I enjoyed the facial massage which was very soothing and relaxing. I have recommended to my friends to try it

I just wanna thank (happy) for her professional work and kind attitude. I love my nails she did a perfect job 😍

This gonna be long, Quality is good, customer service has to improveI visited the saloon with entertainer ( i paid online) for eyelash extensions, i called to book the same they didnt get my name, when I visited them she was looking for my name ( she write Kristina instead of TAKWA) SHE called her boss to tell her that i paid for the entertainer her boss was cold with no welcome or customer service telling me next time came straight its same price ( as They do advertising throw and have comission) which is non of my concern.Otherwise she eyelashes are very good quality, Samantha was so lovely and cheerful we had a great conversation.

I got acrylic gel extensions done yesterday and am posting my before and after pictures below. My experience was perfect the nail artist Mary is very talented and placed actual flower petals in a gorgeous setting on my nail which Im in love with. And did not force me to get gelish polish gave me excellent cover with normal polish.Very happy will be returning for other services.

Good staff, not expensive

Popped in for a lash refill with the lovely Sam, she did a beautiful job. Wonderful work ethic, friendly and ❤ my lashes now, thank you Sam!

The worst pedicure ever. The lady was done with me in 15 minutes. Very brief scrubbing and cuticle cleaning done in a minute, and then she applied color without even using a base coat. Once she was done I had a closer look and the nail polish was all over my toenails. Seriously, the worse pedi I ever had. Asked at reception if she was a new staff or trainee, thinking that may be she needs additional training, but no - she is experienced they said)))Update: after 4 days I received a call from angry supervisor/manager of the saloon, demanding to take my review down)) I did not post an update until today when I saw the reply from saloon, claiming they provided service for 45mins. Seriously?? And I dont need your free offer, I paid full price and got bad service.I wont be deleting my review, as it will help a lot of people to get better service elsewhere

On the phone we got a different price and when we reached the saloon were told a different price. The issue is not the price it’s providing wrong information and moreover the conduct of the owner (the lady in the front desk) was rude and unapologetic l. All she needed to say was sorry. The communication within the company interns was evident it’s not clear.

Made fantastic experience for highlights, haircut and hair styling - ask for Poshia. Also super happy with eyelash extensions and back massages are really good.

Love staff...fast...and amazing!My new fav

I was particularly peeved with the the behavior of the owner of that she had been behond disrespectful to me not to mention that she is very impolite and unprofessional

I asked for appointment, the lady said fully booked but theres cancellations next day, someone wld call me to confirm. Waited no one called, none bothered

Very bad customer service, people there are not helping. Never come back again

One of the worst places DON’T RECOMMEND FOR YOU GUYS THEY HAVE A RUDE ONE SAYING SHE IS OWNER SHE IS VERY RUDE, CRAZY HAVING AN ATTITUDE ISSUE , I DON’T THINK SHE IS OWNER OF A SALON , SHE DIE FOR MONEY , AND WILL CHARGE YOU EXTRA FOR ANYTHING PLUS QUALITY IS NOT GOOD NAILS WAS HORRIBLE NEVER EVER GO BACK AGAIN !! My nails still hurting me

This place i sooo amazing

Good service and use good products

I got keratin treatment, it was suppose to stay for 3-4 months but unfortunately my hair are back in frizzy and tangled condition right after 2 weeks ...simply it was waste of 550/- Aed

Went there for gel nail extensions. Really skilled nail technician and great service. Would definitely recommend!

Worst nails done here. i do it better at home. the lady doesnt listen to what i want when i told her how i wanted. the shape is not filed properly, the acrylic on the sides are not filed down.came back home a few days and got it removed. spent 130 aed.

Haircut and shave, very professional staff. Highly recommend.

I went in after a groupon deal, looking to relax. I walked out crying, in pain and humiliated. My fingers got burned by an electric file. I had uneven acryl not only on my nails but over my fingers. Halfway through I asked to leave, as I am happy to pay but don’t wish to continue with the torture. Manager Rosie Khaledi told to “stop crying like a baby as I am a grown woman” and that I am embarrassing them in front of their other customers. When I asked who she was, she asked me what does it matter who she is and said her name is Patricia.I made an appointment, but waited for more than 30minutes to start with my hard gel manicure. While doing my nails, the South African technician bullied me into just a fill up of my acryl as she didn’t want to remove my acryl, even after I offered to pay extra for the removal.

Very bad service!!Unprofessional rude staff manager her name is katrinaMy nail extension broke in 4 days! When I complained my 3 nails broke they wanna charge me full price again!When I didnt like and I explained the reason, I asked to refill my eye lash extension which almost all out, so she ignored!!I said it clearly that Ill post this experience of them cheating clients and being rude and she ignored, then they blo ked me and deleted my reviews on their pages to still cheat others!!Be careful ladies, spend yr Money in better salons to get yr service done the way it shouldTheir location is in motorcity Dubai

Hairdresser clearly had no idea what she was doing, completely messed up the colour of my hair and Im dealing with it months later. Really angry I had to pay for it

I had a really good experience at Mad Lillies. I had my appointment with Rosie. Right from greeting me into the salon to seeing me off, Rosie gave me 5 star customer service. Despite being the owner, she didnt leave me on my own and made me feel like a valued first time customer. I was very apprehensive about loosing my hair length and my hair was in bad need for a cut due to damaged hair. Its not easy to deal with me at all and every salon I have been, they get on with their job without caring much about customer satisfaction as for them time is money. Rosie on the other hand cared about how I felt. She not only stayed patient with me but also made sure that I was comfortable at every stage by talking me through everything that she was doing. People who live in Dubai know that there is nothing like customer service here. But at Mad Lillies, I was pleasantly surprised to get an excellent customer service. The lady who washed my hair (Prity) gave me a quick but effective back massage after she had finished washing my hair. It felt amazing. The lady who blow dried my hair (Desie) did an awesome job. My big wavy curls lasted 3 days. I would definitely recommend this salon. Very satisfied:-)

I went to make my nails extensions there with groupon. The cost should be around 150 AED. After they finished they changed me 220 saying that they removed gel polish and it’s chargeable. 70 AED? Come on guys! Anyway they told me that it was misunderstanding and they will give me 45 AED as a voucher for next time. Next time? No way. Other then that the quality of the work was so bad.Fist of all, the lady did not make cleaning, when I asked her for that, she just took scissors from previous client to do that for me. I asked her, what are you doing dear? I had to go to other salon to remove the nails because it was really bad. I add photos to show you. And one more thing, I am not sure if it was owner there, but this lady definitely shouldn’t be in touch with clients at all. To arrogant behavior. She didn’t do anything bad to me, but the way she was looking at me, I will never forget.

Went to the male section of the salon for many years. Friendly staff, good prices and quality haircuts.

Terrible service, no respect for customers, its better to avoid this place.

I had nice experience until I met the owner. Very rude and disrespectful with the clients,myself being one of them. After having an hair treatment she asked me to move out from the seat with my hair half dried explaining to me on a loud voice that I didnt pay for blow dry,just for rough dry which in her opinion this is how I should leave the salon,with my hair half dried. All this happened because they were delayed with the appointments so they had to get rid of me as soon as possible. Otherwise, the stuff is very nice and polite,providing good services. As for the owner..i wont go there anymore just because of her. Nice way of running a business :)) good luck with that!

Love The ServiceThank you Rose......I actually was a walk-in to the salon. I loved the customer service everyone was so polite and professional. The service provided was even better I used my exetensions from Shades Styling and Beauty Boutique super soft hair. I loved it. All in all my experience was a 10 out of 10. 😊

Great!

I didn’t have a great experience in this place. I had heard that the owner could be quite unkind mto staff and I saw some of this when I was there yesterday. I needed an urgent pedicure so decided to give it a go.I went for a pedicure and ended up sitting next to the owner herself who was having a pedicure. She was very pre occupied with her phone and didn’t look up other than to bark at the poor manicurist who was doing her toes as a trial interview ( I heard later) . The owner completely ignored me and had zero interest in my own experience. The impact of having the boss so close by meant that all the girls retreated into themselves and were nervous. At one point three manicurists were fussing over the bosses’ toes.I noticed that the owner had a large pillow placed on the foot basin so that she could have somewhere flat to rest her feet while they were being done.Me, the customer, not so lucky. As I was having gel polish, my toes were going into the machine after each application which was resting precariously on the manicurists leg which meant that I had to hold my leg up so that it did not bear too much weight on the poor girl’s leg. It is a terrible system both uncomfortable and ineffective. The girl doing my feet was so nervous , presumably because the boss was nearby that she forgot to do one of my feet properly so I walked out with one foot done well and the other with only one application of gel which I only noticed once I was back at home.When the owner was finally finished next to me she walked away without saying thank you to the manicurists and then as she walked away she turned around and said very shortly “clean up the mess”.Just as I would hate to work in such an atmosphere, I would also never go back there for a treatment.

After visiting this saloon I needed medical assistance immediately cause they injured me during waxing, and they had the audacity to still intend to charge me for said service, while I’m bleeding at the counter. Not only inhuman, but unbelievable lack of care.

I saw a groupon offer, called them and they readily occupied me and gave me my desired time. I reached on time. The receptionist was friendly and the lady Rukhsana that did my facial was a gem. Such a nice massage that i actually slept while having massage. Will surely visit again. Good luck

Good dermalogic facial - the therapist was friendly and facial very nicely done. I recommend.However, the hair service is not that good - stylist did exactly what I didnt want; even assuring me not to worry and me keep on saying its not it. While showing her what kind of blow dry style I want, she left. So I continued arranging my hair.Most staff is stone faced; not welcoming. Place is a bit gloomy with all black.If I return it would be for the facial.

Personalized service. Love going to Mad Lillies for nails,haircut,colour,waxing,facial. Great service without feeling ripped off

Friendly staff

Good service

Non-professional staff,,, not clear enough regarding to the options of orders on Groupon,,, I thought I paid for gel polish and pedicure but they did me normal polish without any pedicure or manicure,,, my first and last time

I came in for haircut, hair color and style. I had a great experience and their service was amazing. I left feeling flawless and my hair never felt and looked so healthy. I truly love madlillies, they are the best!!! ❤

Substandard service, unskilled barbers and overpriced. My worst experience was getting a beard trim and ending up with a soul patch instead of a goatee 🤣🤣

I had an amazing haircut from Mad Lillies. The staff were so friendly and gave me exactly what I asked for. Ill definitely be using them for my next trip from the UK. Would definitely recommend!!

Changing my previous 5 star review. The remaining staff are lovely and very talented, Poshia is amazing for hair, prices for most services are competitive, however Anne and Preethi have now left and this is a huge loss as they did the most amazing dermalogica facials. Hair customers can be greeted with a sign saying they can no longer expect their hair to be dried for free- a directive from the management. If Poshia didnt do the most amazing highlights then I wouldnt still come here.

The biggest poison for any business is when the employees do not care about the company they work for.I brought my 4 years old son for a hair cut. One customer was on the chair, another customer was waiting on the couch. One employee was cutting the hair of the customer whereas another employee was sitting with his back towards the entrance and was busy with his mobile phone.I was waiting that someone, greets and tells me to take a seat. For about 2 minutes standing at the door, finally the phone-busy guy makes the effort to turn his head and literally tells me that they are closed.🤨First I thought it is a joke, but obviously he was serious.We used to visit this place on a monthly frequency. Will we visit again? Hell no.

The staff here are lovely. The salon is hygienic, clean and well maintained. Porsha is amazing at eyebrows - everything is always sterilised. Preti was also fantastic at facials - I was sad to learn that she no longer works there. The only reason Im giving 2 stars is because of the owner. She is rude, disrespectful to her staff, and extremely arrogant and unprofessional to clients too. Astonishing that someone who owns a salon can exhibit such a shocking level of unprofessionalism and rudeness. It costs nothing to put a smile on your face and treat your staff with respect.

My go to place for root coloring and mani pedi!

Very professional friendly qualified staff with reasonably priced services

Got my nails done with gellish on Sunday it hasn’t even been a week and they’re already coming off! Do not recommend this place at all such a waste of money gellish is supposed to last at least 2 weeks not 4 days. Such a disappointment

The staff are being overbooked so they they through the service you getting. Not professional.

Love this place

The parlour is not well lit, ambience is not good.i had gone before for eye brow dressing which was fine.but yesterday when i went for yhe same service, the dresser missed lots of small hair and i got a small cut as well.

Extremely poor service and overpriced .Staff is dour faced and of substandard training. I booked a Groupon for a massage, foot reflexology and hot oil treatment. I get there and without greeting was escorted to the salon chair where I was told would receive all services. I objected and was told that I should have asked for an in treatment for a room. After pushback, I was taken to the wax room with its hard table and the staff, who hadnt made eye contact nor introduced herself, proceeded to apply cold smelly oil on my head and shoulders. I stopped treatment never to return here and let everyone else know about how they treat customers. There are many many other salons out there that are of much better quality and can justify their prices.

Very bad acrylic extensions. The technician is not skilled at all. Save ur money

One of the most overrated saloons in dubai. The price is so high compared to the service provided. The hairdresser was below average and not skilled. I can get a better haircut somewhere else with half price. Never come back

Excellent service .Yohan is especially good .

Very good facial service with face, shoulder and head massage. Relaxing and will make you feel good.

Disrespectful and rude, my wife had a terrible facial of 40min instead of 1hr, paid full as one hour rate yet they destroyed her face!!!extermely dirty!I dont recommend it to anyone and will never ever come back here.see attached photos!!

Bad place I won’t recommend any one to go there

Raffy performs amazing haircuts! My hair is difficult to cut and he does a great job.

Regret doing my hair there

Poshia is the best women for eye brows 👌

Good service not so good outcome!

Had the worst cut of my life.None of the barbers know how to even style hair.

Very professional and positive staff.

Terrible. Service got worse with every visit!

Its so hard my job

Cool salon

Fabulous!

Great haircut!!!

Nice salon, especially nails and eyelashes

Very poor service and poor customer service.The place is completely unclean

They understand exactly what I want