Re: Poor Haircut, Dye/Bleach and AttitudeI had visited the salon recently to get my haircut, hair dyed and blow-dried by Mike. The cost of which was AED 890.The service I had received was extremely poor and unpleasant.I had shown a picture to the hairdresser and asked him to do it like the picture (see 3rd image). It was nothing like it at all, not even the colour, I asked for, a balayage hair color, of course the colour didn’t have to be as light as per the picture but the closest it can be according to my hair condition, as a professional hairdresser he should know. Then, he asked to put some layer which I had agreed but the layers were roughly cut without blending to the hair naturally, no style with uneven finished (see 4th image).Then I had contacted the hairdresser and had requested to fix my hair which I wished I had not done. The price I paid for to such exclusive salon, I expected a high quality of service and to be happy with the outcome of my hair. Unfortunately I did not feel the same, especially following my next visit, which my hair cut resulted from bad to worse, horrific (see 1st image)!I had asked the hairdresser to dye my dark roots similar colour to the rest of my hair, as the dark roots didn’t give the balayage finished but rather dirty looking. Following the hair dye of the roots, the colour turned orange which I didnt like. He then explained to me that he didn’t bleach them as my skull could had been damaged, after all my skull was burning from the dye he put which I didn’t complain about. It would have been better if he could have explained this to me earlier, so that I could have the option to express my opinion. Being still unsatisfied with the result, without any hope for improvements, I told him to proceed with fixing my haircut. He dried up my hair, then started chopping my hair off with the shaving machine while standing up, without any support/covered to my clothes and with bad behaviour which was unprofessional and unpleasant for such an exclusive salon.The following morning, I realised that my gold necklace which is very sentimental to me, had also been chopped off too. I had learnt this by calling the salon and asking if they had found any necklace which I had described to them. To my horror they had sent me an image which only part of the necklace had been found and could be seen that it had been chopped off from both sides (see 2nd image). They had not found the other part of my necklace. This was a very upsetting and unacceptable experience I will not forget.As soon as I had left the Hair Lounge Ladies Salon, I had visited another salon as I just could not bear with my horrible haircut, at least. I am thankful that the other salon had fixed my hair cut, which also costed me. I had also changed the orange hair colour as it was not pleasing to look at.I have informed the owner but has not given any respond. I just hope that no one else could experience such incident.

I had my hair cut and treatment done and I was so pleased with the outcome! Peter was amazing and so professional!! He knew exactly what to do with my hair and what I needed and pointed out things I didn’t even know! Highly recommend this place, they need to refurbish the salon a little but all the staff and hairdressers are professional! I was pleasantly surprised!

Hi my name is Sebenzile Kenny Mabohlo I am base in South Africa I work as Executive Hair Stylist in Sandton Johannesburg but I would like to work for you guys. can I send you my C V I thank you

Kamal who works in the hair lounge in the Marriott courtyard DIP is a true professional. Amazing skill. Hes my first stop when I come to Dubai for highlights and cut and blow.

Wonderful Waxing master. Professional and very friendly. 🤗🤗🤗

Very professional. Kamal is my hairdresser. He is very good. Never had a problem with him in 10 years. The place is clean, all staff polite , consistent. Wonderful service. Totally recommend.

EXTREMELY DISAPPOINTED!!!!!! I have recently visited this salon with my daughter for haircut. We both have got our haircut done and we both had extremely horrible experience. Both me and my daughter wanted a specific kind of hair style but they have cut our hair so short which looks ugly. They specifically charged extra for blow dry when I told them that I only want straight hair, the guy to did the cutting made it curly and for the first time I experienced such ugly result post a haircut.. seeing myself in mirror is horrific these days. NEVER EVER GO HERE !!!!!

I have been going to Mike at the Hair Lounge for approximately 6 months. I would no longer trust my hair to anyone else!Mike is an exceptionally talented hair stylist; the way he colours and styles hair is incredible. I also had a Brazilian blowout and I am so happy with the result.I highly recommend the salon.

For Dubai very affordable pricing. Great service and they really take their time for you. Advisable!

I have visited hair lounge salon since couple of months , i love the place so i visited it frequently ,I did hair coloring and treatment , it was perfect by Mike the best hairstylist , he is so professional and friendly. All the staff there are so nice .

They are good in coloring and cutting hair. Ask for Fabio.

Ive lived in Dubai all my life, have been to many salons and I have to say this is the BEST. In every aspect. Mike is one of the best hairstylist I have known. He knows exactly what suits a customer and ends up giving them the style that couldnt be more perfect. I would recommend this salon and Mike to anyone who wants fabulous hair all the time!

I started going to see Mike to get my hair cut last year. I usually hate getting my hair cut, but Mike really made me feel at ease. I wont go anywhere else now. Great atmosphere and very professional. I have recently started going to Hair Lounge for facials too because the beautician there is amazing and really knows what my skin needs! Highly recommended.

I go here for wax and ibru more than three years or more, I am so happy with hygine level, professionality of Chema the therapist and how comfortable I feel going to her every month. I am so happy they are back to work after lockdown 😍😍

My sister in law recommend Mike at this salon to me and hes so passionate at what he does and Ive been there 4 times in the past year and never left disappointed. Its also super far for me but Ill still make the trip, you know what they say about finding a good hairstylist- once you find one never let them go!

I dyed my hair twice with Kamal, he is talented and gives a realistic expectation of the final results. The ingredients used didn’t harm my hair and the color looked natural and smooth.

Mike always does a great job with my hair !!!🥰🙏🏼He is definitely a professional in his field!👏🏼Thank you Mike for putting smiles on our faces and make us shine every time we come☺️🙏🏼🌸🌸🌸

Roy did an amazing job with my mums short hair. We had a lot of bad experiences in the past in other salons as her hair is not easy to cut. Well definitely stick to this one.

Fabio is fabulous with hair colour. Delivers amazing results every time. Been a customer for just over a year and love hair lounge

Amazing service and amazing results from the amazing hair stylist Mike. He’s a talented colourist and is able to achieve the unimaginable colours. Great experience.

Fabio 👏👏 If you want the perfect hair colour then Fabio is the one u should ask for. Perfect tones without harming your hair. Thank you :)

Very welcoming and warm atmosphere in the salon. Joseph is doing great balayage 😊👌

Best Hair Salon Ever, great service, i would recommend it for every lady..Always impressed with the professionalism of Mike..Wish you all best of luck and more success to come.

Very nice salon, i liked everything here.Special thanks to Kamaal for giving me lovely haircut.OUTSTANDING.Highly recommend

I went to Hair Lounge for the 1st time and Peter gave an amazing hair cut. Extremely happy and will surely go back again.

Very cozy salon and friendly staff! Amazing service... Mike is a very talented hairdresser. Thank you so much guys

Always get my hair done here since 2017.Mike always does a great cut.

So pleased to have my hair made fantastic again by Roy , love the new colour and see you soon.🥰

Ive been coming to Hair Lounge since 2014 when I moved to the Green Community and Khalid and Roy are always so welcoming and accommodating and of course great at what they do !

Went there for a haircut for my 3 y0 and was a great experience for her and me. Marina did a fab job in getting my daughter comfortable.

I only go to Fabio. Hes the best. I always take his advice and tips for hair products too

Good service, professional staff.. Roy has been doing my hair for almost 8years now.

Very professional love every bits of it from washing to head massage. I only trust them with the hair coloring and my blow dry last long.

Kamal is excellent and professional. Very fast and efficient. Cuts and highlights perfectly. Highly recommend

I had an exceptionally great experience in hair lounge , always does a great job , mike was the best hair stylist.

Best salon classy and really professional and friendly , khaled, and ROY really made our hair greattttt,,, thanks guys we r soooo happy

Great employees that are always smiling and professional... they do an amazing color and cut here... conveniently located in the green community

Khaleed is my favourite hairdresser, I had been coming vto this place for 7 years even though I have to drive for 25 minutes

Best hair salon in dubai , best work thank u ,

Great hair stylists and service

Fabio does magic with hair color, cut and styling

Beautiful ..calm..clean ..good customer service ..quality work ...lot of parking ..good price

Fantastic blow-dry for the dubai world cup.

Always amazing!

Kamal is awesome and the atmosphere is professional yet friendly.

Perfect and fast

Good and cleen

Best hair salon in DIP, Dubai

One of the best salon in uae

It is ok

Amazing Service and professional people💜💜💜

Absolutely awesome!

Great salon

Great guys.

Heaven for hairstylists

Amazing Saloon

The top salons a dubai, mike is a real artist, I do not recognize me, beautiful color, beautiful cut, and very good home, professional stuff and welcoming, a thousand thank you, big up mike