Very very poor service as they have online orders for delivery as i ordered at 12 then delivery timing slots is available which i have booked for 12:30 since its extremely near my office, i get a call stating that my order will try to arrive before 3pm !!! And then 3pm received that they need 30 more minutes!!!!! Like seriously 3.5 hrs for delivering a cake???? Why having online orders an delivery, having lots of orders then hire more drivers rather that hurting the reputation....

HiI bought two small cakes from Sharjah city center yesterday around 9:30 pmI specifically asked the seller if they were fresh from today.this is not the first time I buy from that booth/kiosk or delivery and my experience is always greattoday the cake was obviously old and not fresh, it was not proper not fluffy at all. they crumbled and they were extremely dense! all signs of the cake when stays in the fridge over two days!I took exactly two spoons from onecakeand I have both in my fridge .I need someone from your team to come collect them tomorrow and replace them with proper fresh onesand to train your staff not to lie to your customersunless this is now a strategy to sell older cakes first, please let me know so I can stop ordering from you and seek a new vendor.I had a guest whom I recommended your cakes to and it was such a frustrating experience for both of us. I have never had such experience with your cakes and Im willing to consider it an exceptional mistake if you work on replacing them.I sent them a message to their Facebook page . No one checks it. I sent them the same day and no one responded till next day 8 pmI called their number and they put me in touch with someone who should take my complaint on WhatsApp. I sent her at 2:40pm the next day she promised to resolve then stopped responding to my messages after that.

One of the best cheesecakes you’ll ever have. It’s soft, fluffy and is priced absolutely right. They have samples too in case you’re a little skeptical. But trust me when I say this: it’s one of the best around. You won’t regret it!

Your cakes are just perfect, airy and delicious! My husband and I really liked it.Try it, you won’t regret it.

Its an amazing cake! You guys try now! come and visit any of their outlets. Yummy!!! Uncle Fluffy Japanese Cheese Cake!!!

I like the staff from al ghurair . Like Rose shes so accommodating and so friendly to all customer. And your cake was so good and my kids really like it. Keep it up

Just perfect!They are providing best cakes :)

Its so yummy and delicious cake

I love your cheesecake!

Cheesecake is your best item.

Love the cheesecake!!

Delicious ever tasted

Excellent customer service

Very nice taste

Very dirty wastage of money

Closed already