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Smart Auto Care LLC
Dubai, United Arab Emirates
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Smart Auto Care LLC

Comments
M
Review №1

Perfect service and customer care oriented approach towards the client needs! Thank you very much to Mr.Krishod for his kind and professional assistance during fixing my car ! Highly recommend Smart Auto Care LLC to all car owners!

Ca
Review №2

I was dealing with Mr. Sachin when I brought my car for repair. While in the waiting hall and while he was servicing another client , he came forward to deal with me while the other client was waiting for their car delivery. I did appreciate that. Was quick, did not wait more than 10 min. Understood what needs to be done and when the car was ready he waited for me till late work hour after 6:30PM for me to come pick it up. overall great service and proactive.

es
Review №3

It started off abit rocky not going to lie but on the end I am well impressed and really happy with the quality of the work. My car feels brand new and Im honestly happy with the service. Thanks Sarun, I really appreciate the extra work you and your team have done on my car. Thanks a million ;)

Le
Review №4

Sarun was brilliant a true professional. Car was ready before they said it would be. A pleasant surprise to be so well taken care of at Smart Auto Care

ya
Review №5

Smart Auto Care did a good job. Customer Service was okay...they are certainly a busy operation. Wait times were decent. Practiced good sanitization procedures. Were not as detailed in cleaning the inside of the car as they could have been. Looked like it had been through a marl pit

Ma
Review №6

I had a bad experience with this garageI took my car for repair through insurance they kept my car for a weekThen they said cant find the partsI kept on chasing them for 3 days they said they found the parts and they are going replace it..After 2 weeks i notice that they didnt change my car part(rim) they just repair it very unprofessionallyI will recommend not to deal with themI m really disappointedEspecially with mr talha and sarun.

Be
Review №7

Excellent service! I really appreciate Sarun’s assistance during fixing time. He is very friendly amd helpful.

Qa
Review №8

Never recommend no one attending the call and if you visit you have to wait almost 30 minutes to talk with service advisor

Me
Review №9

Sarun was so helpful and patient with me and he coordinated a lot with me and the stuff to get things done perfectly.

TA
Review №10

Professional and quality services..

Ma
Review №11

Good workshop i fix my VW jetta car after an accident

si
Review №12

Please don`t cheat the customer we are not coming to free services Smart Auto Care LLC we paid insurance but you people cheating us. my personal advice please dont go to Smart Auto Care.

Ap
Review №13

I had wonderful experience dealing with them, Mr Sachin rendered personal touch and looked after the repair work. He was very apt in giving any information about the car. The whole experience was very friendly and hassle-free.

Me
Review №14

Impeccable service. Very professional and courteous. Mr.sachin helped me throughout the process with constant updates and on-time repair service. Highly appreciate the service and a job well done!

Ab
Review №15

One of the best place to repair you car paint. Good service friendly staff and excellent labor. I deal with Mr. Sashin, he is professional and committed and gives me my car on time.

Ha
Review №16

I am very happy with Smart auto, its one of the best auto repair centre.It was a nice experience with them, there is not time delay and the work was excellent.Customer dealing and customer caring is excellent.Thank you Mr.Sachin for your wonderful support and help.

Ra
Review №17

They spoiled the light sensor of my CX5 while changing the front light. Be aware of their electrical and mechanical ability.Updated today 23/9/2020- the headlight they replaced is not of my car model. When I asked Mazda to check it they are telling , Smart garage fixed wrong model light.The sales man is not taking my call, waiting for other surprises.

ri
Review №18

Its great hospitality and fast result. Neat and clean work. Mr. Krishod really appreciation of his respond and professional approach. Totally once i need the car related any fixing only one choice.

Ba
Review №19

The Service quality is excellent, the team is friendly and competent, the garage location is accessible anytime, special thanks to Mr. Sachin who was really very helpful.

Ma
Review №20

I was introduced to this shop by a friend recommendation. And the work delivered was nothing less than excellent . The team in this shop are competent and they know what they doing. Mr. Sachin and Mr. Mirza helped me through the process.The commitment to work and time is fantastic. The work quality they delivered is high level.Very satisfied with outcome and the overall experience.This shop is strongly recommended. You won’t regret reaching out to them.

Kr
Review №21

I am very satisfied with the quality of the service and also with the customer care. Sachin is the name of the employee who helped me with my car and I am very grateful for his help and professionalism.I would strongly recommend Smart Auto Care to anybody who needs it.

Ad
Review №22

Sachin and his colleges are very service minded and I am very happy with the service I got. I want to give them my best recommendation.

Em
Review №23

I would like to thank this place for repairing my car with honestly , high accuracy and mastering , staffs are with experiences , kindness and helpful to customers and saving us in a short time , i recommend all customers to deal with this place ,

YA
Review №24

Friendly staff many thanks to Kreshod he was very helpfulTiming is excellent and sms notification for each step.Paint quality was not good and car returned for sanding/polishing result is 80Paint spells on car body and wind shield noticedCar not cleaned internally although of sanding dust and greasy spots by workers

Ah
Review №25

Very professional 👏 , they repair my car after an accident and the did a professional work on time , special thanks to Koishod. 👍

Ko
Review №26

One of the worst mechanical team, customer care team is Good, really appreciatedWent in with an insurance claim to my car back side repair, after 5 days I went to pick my car they didn’t not change my damaged back side lights , I told them within 10 minutes they change after that I saw one gap , same told and they clear it , this was all evening next day I saw my car side windows too much scratch , I think this happened during the time of car wash and body also has some scratch, again I saw one gap also back side of back tyre and one parts is missing under back sideMe am thinking your mechanical team doing some side business with other parties against car parts . Am requesting to management to be more alert for customer vehicle care.

Ne
Review №27

It was a great experience working we themThanks to Mr Mirza and his team they are very professional and i get my car on time they pick my car and drop it on time

Ja
Review №28

Excellent service and constant feedback from Krishod. Oman Insurance and Smart Auto Care are the best! Thank you.

Mo
Review №29

Very professionalThey keep you in the loop step by step, sending you SMS and following upGreat service

Ve
Review №30

A professional service delivered by Mr. Sarun and his team.Very reliable and on time.

Re
Review №31

I have very good experience with smart auto care Carrige .

Sa
Review №32

Good service and paint job

Bo
Review №33

Excellent service and professional team, thanks Krishod.

SA
Review №34

Excellent Service .Customer handling is Very good.There was a day delay in delivery of my vehicle. But I was really happy and satisfied with their work quality and their service.

su
Review №35

Excellent staff . You will not regret by sending the vehicle to Smart Auto care workshop

Ta
Review №36

Thanks a lot for Mr/Sachin for his capabilities and high performance the service advisorI really appreciated his work and following up to solve issuesThanks a lot again

Ma
Review №37

You can rely on their services, one of the best garage in umm ramool, Rashidiya area

Ra
Review №38

Not so satisfied with overall experience

Sp
Review №39

I was sent to Smart Auto by AXA insurance for car repair and Smart Auto did a fantastic job. Great professionalism shown by Sachin from the time the car was taken in to the time of delivery. I am quite pleased with the repair to the body work.

al
Review №40

Nice

An
Review №41

Great service! Thank you to Sachin who was very accomodating and guided me throughout the required procedures for car repair. From your dearest customer, Leonilo Dennis Orcullo.

Jo
Review №42

Great service! Delivers the car as promised! Great service thru mr krishod.

An
Review №43

One of the worst experiences.Went in with an insurance claim to fix the headlight Whos glass alone was broken and Ac that had a gas leak.Delivery of car was promised in one week.After millions of attempts and mostly unanswered follow ups the car was delivered after 45 days.Not only was the light not working when I went there but also the focus motor and they told me its not their mistake. The focus motor lights and indicators were all working even after the accident.On my way back home the Ac stopped working.Have send an email to the insurance company not sure if I would have any positive response.

ja
Review №44

There service is good on time but paint quality is very very

Ra
Review №45

Best Service

Ya
Review №46

Very bad service and very poor quality. Delayed delivery of service and not communicating properly to the customer.I sent Pajero car no 32431 for glass change only and the car stayed in this garage for more than 1 week and did not start the job yet.Keep calling them about the status and lying about the current status.

ja
Review №47

Great Job guys keep it 💯

Ab
Review №48

Good car service center, staff is really caring and professional...

Ni
Review №49

Service advisor kishore has been very helpful

Ia
Review №50

Had my car there for repairs and service... Good job done

Ah
Review №51

Easy communications, work went very good

Jo
Review №52

One of my friend suggested about smart auto care and it was very nice experience. They did quality job within the specified time.

ra
Review №53

Nice serviceDelivered before timeGood work

An
Review №54

Good service

Na
Review №55

Good service. Repairs were satisfactory.

Sa
Review №56

Quiet place, decent repair work on my GMC. Hassle free dealing with insurance company - they took care of all required paperwork and approvals.Since this is not the dealership for non-Swaidan brands, the repair process takes time.

Fr
Review №57

Further to a rear ending on my Jaguar XF, my insurance (AXA) sent me to this worshop.On monday, after 15 days with them, the Smart Auto Care team called me to pick-up my vehicle.Upon inspection I noticed the following:- The rear bumper still had a dent so I reported to the service advisor- The trunk cover/door is wavy (not straight) and paint job was not done properly- There is a nick on the left hand rear fenderBut the worst is the dashboard lining that is now dis-bonded because the Smart Auto Care team left my car outside in the sun for more than 10 days without any kind of protection whether it is a car cover or at least a windshield shading.At first, the service advisor didnt want to take responsibility saying that they dont have space to park cars inside, my car wasnt new anyway and its the suns fault, not theirs!After we got into an argument he went to check the pictures he took when I dropped the car and realized that the dashboard was in perfect condition when I handed it over to them.So I told them Im not accepting the car until everything is in perfect condition which you would expect from a professional workshop! A repair, if done properly, should not be noticeable.He agreed on that and I left (with taxi again).You can imagine how upset I was.Today they asked if they could dismantle the dashboard to be able to fix it, so I agreed in the only condition that they are sure about it, otherwise they should bring it to a Jaguar workshop just not to risk causing even more damage. To be honest when I see the body repair they have done, Im pretty scared about the result. NOTHING was done properly.So I would not recommend selecting this one at all! They park cars outside for days (Hello its summer in Dubai) which when left in the sun can reach more than 100 degrees celsius (you know burn feeling when you fist touch the steering wheel)....Will update the review once I get my car back.Meantime, Im enjoying taxi rides at my own cost!Update 24-JUL-19:Got my car back last week, after more than 30 days with them.Body job is now OK but the dashboard repair failed after just one day.They dont want to take responsibility of course so Im screwed....Insurance (AXA) doesnt care. Moved to another one.So I confirm you should AVOID that workshop at all costs if you care about your vehicle.I wouldnt also buy any new car from them, I saw brand new Peugeot 508s parked outside since 30 days... I wouldnt like to be the customer taking delivery of those!

Ra
Review №58

Top class garage

Ti
Review №59

Professional working team good work

Bo
Review №60

Ver good. Wash was great

Mo
Review №61

Nice service and good job well done keep it up

Ab
Review №62

The worst place to deal with cheaters is there description they made my car looking great from outside but mechanical its the worst had to re do it with the agency costing double then before

മു
Review №63

Friendly staff and speed service

Gh
Review №64

Very good and fast service

De
Review №65

Very good service

Go
Review №66

Good service

Ve
Review №67

Very nice service

Ir
Review №68

Nice service 👍

ab
Review №69

Excellent services provider in auto industry

As
Review №70

Very good service

MI
Review №71

Service is excellent......

Ni
Review №72

All good.

U.
Review №73

Big setup with poor service .

Ni
Review №74

Smart care center

Ma
Review №75

Good Service

Ra
Review №76

Excellent Service

em
Review №77

Don’t go here

Sa
Review №78

Good#auto#workshop

Pa
Review №79

Professional team

Du
Review №80

Good service.

Ji
Review №81

Professional and Quality service...

Yo
Review №82

They are too late and have no credibility

Ah
Review №83

Excellent service

Gi
Review №84

Professional Service

Fa
Review №85

Average.

ab
Review №86

Management is good in dealing

Information
30 Photos
86 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Phone:+971 4 286 3674

Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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