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Galadari Automobiles - Mazda Service
Dubai, United Arab Emirates
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Comments
Mo
Review №1

Thank you so much Waddah for your help, I am extremely happy dealing with you every time I have a service for my car.

Ab
Review №2

High pricesVery good and friendly staff

Ya
Review №3

Would like to thank Mazda for excellent service my car is now running almost 130thousand at perfect condition.I have never had any problem.Especial thanks to Mr.Nihad for his professional attitude and perfect customer satisfaction .

Pr
Review №4

The drop off process is very organised and their staff are extremely professional.

Ar
Review №5

I wish to express HUGE THANKs to one of the best Customer Related Manager, NIHAD.With his personal, super kind and professional approach towards to the customer he deserves to receive 7 STAR and more. He is very honest and customer oriented person, who is next to the customers when they need him. I am glad that I have met him more than 3 years back and never regret in his way to deliver the best service.I could guarantee I will never change the brand of my car unless NIHAD will be working in Mazda Service Centre and will be happy to sign up for post warranty contract in only one case if Nihad will look after the car.I hope Mazda Managment reads this comment and will value this kind of the person who is super professional in his job and encourage them to say forever in this Service to gain more customers.

sr
Review №6

Great professional service. They service all brands vehicles.

Ph
Review №7

Best service center in UAE. Special mention to Nihad for great customer care

Al
Review №8

The staff are quite helpful, hospitable,and know the product well.

Ra
Review №9

Very bad service, all they care about is money..They wanted to let me change the whole gear for 20000 dhs and paid extra 350 dhs for the check up with zero result.. I tested the car outside, it was fixed immediately and they took 0 dhs.So they are liars and because am a girl and don’t understand in cara, they wanted to trick and let me pay 20000 for nothing..Even their check which took 350 dhs was useless, when I checked outside for freee it was fixed and the problem was in the programming how come this wasnot shown when mazda did the test!!!!Liars highly unprofessional, the car stayed for 2 days for nothing dont ever go theree

De
Review №10

Top class customer experience! Kiran deserves a special mention.

Ro
Review №11

Got 40,000km service done for my Mazda 3 2018 about a week ago. It was easy to book appointment online and got call within a few hours to confirm the appointment. Received a reminder call a day earlier as well. Service was done on time and the car is running great. Prices for service are just a bit higher as compared to other manufacturers but I saved a bit by buying a service package which had a promotion running in this month. It will be appreciated if the service advisor can give his direct number for follow up discussions.

Ab
Review №12

A good place for Car maintenance.

Ab
Review №13

Good service, high amount of service charges

O
Review №14

Been a Mazda driver for loong time. Great vehicles and good service!!

sa
Review №15

The Best durable and reliable car in town. Plus a Fantastic Service Team. Mazda my car all the way

Lu
Review №16

Friendly staff, timely delivery and reasonable prices. Recommended

ha
Review №17

Galadari Automobiles have the excellent Maintenance for MAZDA . And spical thanks to Mr. Muhammed wadah

Ja
Review №18

Been there for a used car. The salesman was not very keen to sell :-)

IS
Review №19

Excellent customer care with the best quality and professional services

Pa
Review №20

Good Service Center and Service Advisors. Hassle free drop of car and pick-up.

Fa
Review №21

Very good service, ontime and high quality

Ko
Review №22

Live mazda, service is always quick

Ja
Review №23

Always had good speedy service.

Vi
Review №24

The best dealers for Mazda cars in Dubai. Efficient and helpfull staff. Made the car service extremely smooth and easy.

Pa
Review №25

One of the best service center in the world

Ал
Review №26

Prompt service, valuable advices, convenient procedure, lucky prices.

Ad
Review №27

The second Warranty Servicing of our buggy was performed expeditiously, while I sat there. Took about 3 hours.This is important as we dont have to leave the buggy there and return later in the day to receive.

Mo
Review №28

Great service but mis comitment in time taken for services.The time promised isnt the same as taken, more over no response when a follow up calls has been made.

ku
Review №29

They really dont know how to deal with customers. Not satisfied with service.

Ya
Review №30

Nice and okay.

Ma
Review №31

Good customer service in the spare parts section.

So
Review №32

I bought my Mazda in 2008, since that time I always do maintenance at galadari due to thier reasonable price (plus the car is durable and rarely need mechanic)... This week galadari had a non resistance offer ( free oil change, free checkup & 50% discount on spare parts and mechanic) so went there and they done a comprehensive checkup and came with a long checklist that need to be done, cost was about 2700AED...so I done it all, paid 1650 AED, done free oil change and went back home very happy and satisfied.

Sy
Review №33

Very good facility with good customer orientation.

La
Review №34

Excellent service done

De
Review №35

Great customer service

Ma
Review №36

Very professional car service.Fast. Affordable.

ol
Review №37

Very polite and timely service. I was surprised. Reasonable pricing with all the procedures clearly explained.

Om
Review №38

Very nice service center. So clean and they get the job done quickly.

Di
Review №39

The pick my car team really sucks and they delayed the delivery of my car.

Dh
Review №40

Good service place!

Mo
Review №41

Excellent , fast , amazing service .. the car now is very smooth and fast .. thx to mr azhar for taking care of my car ..

Za
Review №42

Had my car replace airbags and the service was prompt and efficient. Muhammed was very helpful and gave me advice on the overall condition of the car. Car was delivered in 1 day which was great. Highly recommended.

Mo
Review №43

Their service is fast but not great. I brought in my car for 70 K service and after picking it up I noticed my steering wheel is shaking. I called twice, I couldnt reach the agent who received my car for servicing. I came in personally, i am still sitting in the waiting area for more than half an hour for someone o check the car. Why should my time be wasted while it was their incompetence that has caused the problem, taking in mind that the price they charge is at least 30-40% higher than the best qualified garage out there!

zs
Review №44

So far simply the best customer service in Dubai!Very attentive, always ready to help!Highly recommended!

Pr
Review №45

Professionalism at its best. Good work Team Galadari Automobiles

Ry
Review №46

Excellent job.

TI
Review №47

Visited yesterday for preowned, guy was on half sleep. Provided some details but only intention was complete before lunch time. Moreover didn’t bothered about sale.

Sh
Review №48

Great new facilities and very convenient. Rent a car available when your car is in service. Best part is the the car parking is air conditioned too!

Ra
Review №49

As expected. Good service. I like this team. Well managed. All the best wishes.

Sh
Review №50

Great service, great facilities, professional. A special thank you to Nihad (service advisor) for the great service, geniun care, and professional being. Much appreciated Nihad. I will continue to bring my car back to his for service.

Cl
Review №51

There ate two places offering service one hamd does not know what the other hand is doing. They also try to sell you all sort of unnecessary overpriced products so go with someone who knows about cars if you dont. The service is mediocre but OK for Dubai standards

De
Review №52

Usually drop my vehicle off in the morning and get it back in the evening. Wait times are short, service is good, staff are polite and informative. Great experience overall.

Ke
Review №53

Excellent service, great rates. Ive owned cars from Audi, Honda, and Jeep, and never experienced better service than these guys

Je
Review №54

I am rating this particular centre 5 star compared to other mazda service outlets. This one is very clean. Service advisors are friendly and the technical team there is capable of identifying all sorts of issues. I felt the service charge is a bit on higher side. They may push for additional service items which adds extra cost. Its up to you to decide. Overall satisied. I will continue in this centre. Its not walkable distance to metro if u drop your car. But metro bus shuttle service available from here. Timings printed inside reception area.

Ni
Review №55

Great experience

Mu
Review №56

Extremely satisfied with their service. Very friendly ave knowledgeable staff. Please dont let the level slide.

ra
Review №57

Good service and excellent team.

ab
Review №58

Service and maintenance fees are high

AM
Review №59

Accurate schedule, and the service is quick which u cal collect ur car at the same day , am a loyal customer for mazda and for several years i can say fairly that they are improving in terms of quality services.

Su
Review №60

It is a very professional and efficient service Centre. A very hospitable staff.

Ra
Review №61

Organized schedule, quick and smooth work service.

ba
Review №62

Excellent service

Pe
Review №63

The traitement for workes is good

Ma
Review №64

Best service mujeeb sales man can really help you,i bought my car from there

Mo
Review №65

Very excellent customer service.. dont forget to have your hit drinks and Baskin Robbins ice cream treat for free

wa
Review №66

Geniune parts available from mazda showroom, guarantee of best price

Vi
Review №67

Good staff

Us
Review №68

Mazda service center in dubai good service

S.
Review №69

Not bad, the staff are helpful

Le
Review №70

Good level of service and professional team.

Ti
Review №71

Best and good service for mazda car

Mu
Review №72

Always get personalized attention and they complete the work on time

He
Review №73

It’s good service and fast

Mi
Review №74

Always good customer service !

Hi
Review №75

Guy name Ibrahim is the best one to go to or ask for.

Jo
Review №76

Very good place for all your Mazda needs

Ka
Review №77

Excellent service and I personally loved dealing with Maria from the sales team and Nihad from the service center!

P
Review №78

Very professional, customer centric

Sa
Review №79

Took my car there and it was a smooth experience no problems at all highly recommended

da
Review №80

Awesome service

OL
Review №81

Good and fast Service!

Ah
Review №82

Five star service. Friendly staff.

Ah
Review №83

Good service but they got confused when it comes to accuracy as they didnt even called me once they have done my cars service untill I went there and got my car

ra
Review №84

Fully check The body of your car and the milage before You sign at paperwork because they using your car to go around.I received my car after the service I found the body damage and high mileage👎🏻👎🏻👎🏻

Ah
Review №85

Professionals! Keep up the good work

Fr
Review №86

THE GOOD:Place is clean and looks niceStaff are friendly and courteous.Service quality is good enough.Really, really, really fast WiFi!Shuttle service going to Metro station (one way only, no shuttle going back)THE BAD:A bit tricky to find.Whole day long for a minor job even you are at earliest appointment. ( As with any other official service centers).Not easy to commute out of (see THE GOOD regarding shuttle service)THE WORST:Service advisor ALWAYS disappears when I have to pick up my car despite they inform you to come on a specific time. Always have to wait for 2 hours more until one of the staff will try to sort it out. Really annoyed me so much that I decided to move to Deira (Airport) branch.

Ah
Review №87

Good and fast service provider

Av
Review №88

Very friendly and deliver in time

FA
Review №89

A big brand showroom on sheikh zayed road

Pi
Review №90

Prompt, practical, much better waiting time than before.

Si
Review №91

Great staff. Good service.

Al
Review №92

Good experience

Mo
Review №93

New work shop with good quality service

Kh
Review №94

Helpful staff

hs
Review №95

Friendly staff ,,, good service

Su
Review №96

Very good service to customers

Ma
Review №97

Excellent and professional service

Ta
Review №98

Affordable n quick

ba
Review №99

It goo

Do
Review №100

Very efficient & pleasant staff

Information
38 Photos
100 Comments
4.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://mazda-uae.com/
  • Phone:+971 4 419 9621

Categories
  • Car repair and maintenance
  • Auto painting
  • Auto parts store
  • Car battery store
  • Car wash
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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