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GT Auto Centre
Dubai, United Arab Emirates
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Gi
Review №1

GT Auto is absolutely amazing! Their customer service was outstanding. Quick, Helpful & Clear about repairs needed & cost. I highly recommend this team of professionals. Thank you to everyone that helped me yesterday when I was stranded & melting in the Dubai heat. I truly appreciate it

Be
Review №2

Phil and team at GT have consistently provided an excellent level of work and service. I trust them fully and thats a huge consideration in my choice of service provider in this area. A great find. Ive been using them for over 5 years for my Jaguar and Prado cars.

Na
Review №3

Had a nasty blow out on Shekih Zayed road yesterday, called GT auto for assistance as I’ve done service with them before and always been very happy. They assisted immediately by sending a tow truck to get my car to the garage. I had a very reasonable quote by the next morning and was able to pick up the car by lunch time. That’s less than 24hrs turnaround. I can’t remember the last time I was this happy with any type of service I’ve experienced in Dubai. Great garage, great team, great service!!

St
Review №4

Professional, polite, prompt with return of the vehicles. Really great service from reception through to car repairs. Highly recommend, we wouldn’t take our vehicle anywhere else! Car repairs are done well and hold up, and as quoted.

An
Review №5

I have been using GT Autocentre since January. I bought a 2014 Ford F150 and unfortunately had some issues with it...part and parcel of buying a pre-owned vehicle.I can be a skeptic, especially when it comes to dealing with garages, as you never know if you can trust what they are saying. But I have to say I feel John, Phil and the rest of his team have been great with me, always dealing with me professionally and carrying out the repairs to a high standard.Definitely recommend them to anyone looking for a trustworthy garage in Dubai.

Sa
Review №6

Excellent and efficient service, friendly and professional staff, great expertise and knowledge with anything automotive. Very honest and trustworthy. Highly recommended.

Sa
Review №7

Yet another great service from GT Auto Centre. Reliable, quick, professional, friendly service for my Jaguar XK and my car was returned to me in Al Ain driving beautifully. Wouldnt think it was 14 yrs old! Thanks so much Phil and your team, great job!

Da
Review №8

Have had brakes done on my Range Rover Sport and a service done on my ML350 with reform of the interior roof fabric, great service, friendly efficient staff and great value

ki
Review №9

It was the best experience ever my car went totally new, even the small like I bought it now.Keep it up GT auto

Aj
Review №10

Friendly and professional people working there. GT autocentre is the best garage in Dubai. Highly recommended to everyone who are searching for best car services.

AD
Review №11

I installed and program the tire sensors for my mustang with GT auto center , they Are professional Team and fast sevice ,i received my car like less than 2 hours , all other places want me to leave the car for the whole day for this small work , also appreciate the discount given by the owner on the total bill .

Ma
Review №12

GT Auto provided fantastic service—thorough, friendly and reliable. I wouldn’t take my car anywhere else in Dubai.

Da
Review №13

Really a great and safe place for your car. The team is efficient, quick, and excellent value. Highly recommended and I have been living in Dubai for the last 18 years. Keep going guys, you are amazing!

Sa
Review №14

I have used GT Auto Centre a few times and will continue to, for as long as I am lucky enough to live in the UAE. I live in Al Ain and they collect my car, diagnose, inform and carry out the work required to an outstanding level, invoice clearly and honestly and then deliver my car back to me looking immaculate. I cannot fault them and I recommend them to everyone, no matter what make or model you have. Professional, reliable, friendly and with a knowledge, second to none!

Ea
Review №15

Great Service....They have Amazing Team

Ga
Review №16

They wanted to charger me 250aed for an inspections while i was a regular costumer and charge me hundreds more respect from the others garages

Ci
Review №17

Absolutely the best customer service I have experienced in a long time in Dubai. Super and exceptional service and diligent craftsmanship.

Mo
Review №18

Not the bestI didnt get the service I was hoping forA bit expensive for the service provided

Ga
Review №19

Highly recommend Phil & team, super professional and very happy with the job 👍

Pe
Review №20

Had my MB ML400 2014 model annual maintenance done by these guys. Absolutely fantastic service and great maintenance. They also found few minor faults and they took care of them for a very affordable price. Huge recommendation for these guys! Saying this with 8 years of Dubai and 30 years of global experience!

mo
Review №21

Nice garage good time lovely Mr Philip

Ma
Review №22

Personalised and professional service 🏆

Mu
Review №23

Reliable services, recommended 👌

Ed
Review №24

Having been in Dubai for over 10 years I have finally found a garage that understands my needs & does a good job at a fair price. So refreshing to speak & deal with people that understand. I took my car in for what I thought was quite a lot of work & I was pleasantly surprised when it was ready to collect same day. Good work, keep it up.

Ca
Review №25

Professionals. Good place, a good garage and good professional people. Keep it up Jon.

Da
Review №26

Super easy and quick process. Reasonable pricing.

om
Review №27

My experience was very goodGT auto are very professional and experts in fixing and car please take your car to GT Auto center

So
Review №28

My window wipers decided to break during one of the few days of heavy rain in Dubai. The team kept the garage open late to ensure that I arrived safely (no rushing) and repaired the wiper in the rain! Thank you for making sure I got home safely :-)

Bu
Review №29

Outstanding service, excellent value for money

He
Review №30

They are automobile professionals who are passionate about what they are doing for their customers. They have done a quality job for my car in less than 45 minutes. The cost was reasonable and the employees were very friendly and experienced. Thanks again for the job well-done!

No
Review №31

Great service with great team

An
Review №32

In Dubai there is hundreds of garages to pick from. GT Auto Centre is the best I have found in the city. Great customer service, always have time for you how ever small the problem. Look after you, great price point and super quick service. Highly recommended.

Be
Review №33

I used GT Auto Centre several months back though I am only now getting round to writing a review!I used them to address some poor panel alignment on my Jaguar F-Type front right fender after I had asked the branded service centre to fix a parking sensor. I usually use the brand service centre, but they massively over quoted me for the this small job.The team at GT Auto Centre (GT) were able to fix the alignment which had actually been caused by shoddy workmanship at Jaguar Service Centre (SC). To fix the issue previously, the SC had simply used metal washers and a self-tapping screw to tighten the gap which resulted in a noticeable alignment difference between the left and right sides. GT identified the problem and replaced the attached bracket that the SC had bent. They also replaced some cosmetic damage all the while keeping the cost reasonable.Ive been meaning to have other work done, but have just not been using the car much, but I will definitely use them again and likely in the near future. Ive recommended them to a number of friends, a few with Jags too.

Ja
Review №34

A breath of fresh air in Dubai. I’ve been here a decade and I’m only sorry it’s taken me 7 of those years to find this garage. Used consistently for 3 years now they are polite, efficient and trustworthy. I have no hesitation in recommending GT Auto to my friends.

Mi
Review №35

Thank you to Sajid and the rest of the team for recent work they have completed on our Porsche Cayenne, they have been diligent in helping keep our car safe and on the road. We appreciate the effort, clear communication and the time they have taken to explain the issues and how they are going to be fixed. Thank you!

Ar
Review №36

For a well known issue Audi cars prompting to put 1 litre oil , they just replaced a part on top of the engine. I took my car to them before knowing about this common issue. After paying almost AED 2,000 issue was not fixed. Later I was surprised and disappointed to know through a friend and couple of other service center mechanics this is a well known issue with old Audi models and the solution is to just top-up oil. Don’t visit this garage who are not transparent and trustworthy . Just saw some other’s comments rated 1 star on trust issues. They never communicated honestly about this common issue despite I was curious to know the reason and fix .PS I found the issue was not resolved on the next month after doing service. Though this repair was done last year , just now my mind got clicked to share this disappointment so that others can be aware of this garage.I wish 0 Star option here from google.

Ad
Review №37

Efficient, quick, thorough! Couldnt be happier with the service. Highly recommend to anyone who wants a proper job doing! Many thanks!!👏👏

Ol
Review №38

Friendly and professional service. They want to service you properly and not just to steal your money. Very happy with the service and support from Mr. Tapani. Highly recommended to people who seek great service with reasonable cost.

Ca
Review №39

Took great care of my old car, actually restoring it instead of the just replace it mentality you often see in Dubai. Great service and friendly down to earth staff. Highly recommended!

GW
Review №40

The fantastic team at GT Auto Centre has assisted me with both of my vehicles a number of times. A fast, reliable and cost effective service. They literally go the extra mile for you with excellent customer service. Thank you.

Ed
Review №41

Great customer service, great price. Refreshing to talk to someone who listens, understands & keeps you updated at all times as to the progress. Recommended.

mo
Review №42

Excellent company

Gr
Review №43

I recently had an amazing experience at GT Auto Centre. I took my Nissan Aramada in for a bumper repair and service. Not only was the work completed as promised on time but i was extremely happy with the standard of work performed. A very pleasant manager and his team made this whole experience a truly worthwhile visit. Highly recommended for any car repairs and servicing. Not often we get to say that nowadays thank you.

Je
Review №44

Incredible great and fast service!!!!! Open and nice dialogue with the clients. Would recommend it to all of my friends and colleagues for sure. Jon is a fantastic person and extremely helpful!! 5 stars!!! :)

Su
Review №45

Ive been recommending GT Auto Centre to my friends, its time I write them an honest review,I took my car to Phil back because of a collision (my car was destroyed from the rear). Phil was able to place it back together as if the accident never happened. He does a very nice job and he can ensure to take care of everything to satisfy your requirements/standards. Best part is: he is reasonable. He is the best guy to go for car repair and dent/accident issues.

Ja
Review №46

John and his staff very helpful. All service available, from normal maintenance to body work and painting. Recommending for the high end cars too.

ae
Review №47

GT Auto has always been reliable professional outfit. Have used their services for many years to repair my VW Eos, and now Honda. They are experts and do the job right first time. Should there be any issues they fix them immediately.The best part is they offer a small runner round car as replacement whilst my car is with them. Jon, the proprietor, is a super gentleman who will make sure that things are dealt with to my high standards.you cant go wrong using them.

Pi
Review №48

Fantastic work by these guys on repairing my Jeep. I originally put it in to get the side of the car repaired having dented it and scratched the paintwork on a bollard and ended up getting a few minor scrapes on the wing mirrors also cleared up as well as an oil change. Much lower cost than I was expecting it to be and all done quickly and efficiently.

Da
Review №49

Perfect for fast reliable servicing and all things repair. Especially great for Western expats as it’s owned by one and he understands what we need!

Ja
Review №50

Fast and professional work.

An
Review №51

Matchless service. They took my Range Rover in for repair, fixed it and had it back in front of my home as good as new. This level of Professionalism, Service culture and Know how is difficult to match in Dubai. Very highly recommended.

Pe
Review №52

Excellent and professional service! Coolant leak was quickly located, repair options presented and car repaired accordingly with a fair cost.

Ni
Review №53

GT Autos were superb in fixing a problem that Hyundai could not even fix properly. They were quick with excellent craftmanship, gave me a car to use in the meantime and very reasonably priced. I have referred them many times to trusted colleagues and friends. Keep up the great work!

Mi
Review №54

Worst experience ever with this garage. Said several parts needs to be replaced because it was worn out and didn’t trust it and checked with another garage. They showed me the parts GT was talking about replacing and it showed none of it was needed! They just want to make money out of you by lying and thinking you Someone who doesn’t know anything so they just try?! Would not recommend this place to anyone unless you want to throw your money away.

Kr
Review №55

Reliable, quick and fabulous customer service. Bought a used Range Rover with a couple of snags and had it serviced with GT autocentre afterwards. It all has been fixed to my complete satisfaction.

Al
Review №56

These guys are good. Theyve looked after our Ford Explorer and Dodge Charger. They are efficient and honest about what needs to be done.

To
Review №57

Great Garage, very professional. I had GT Auto change out the brake system on my Pontiac 1973 Firebird this included disc & drum brakes.I have also had my Mustang GT in this workshop to fix the Air Con very with the problem identified quickly.I would recommend this company!

P
Review №58

Good guys - sorted out a major service on my Toyota Land Cruiser and managed to organise 3M tinting, all done within 24hrs from drop off. Will def use again as much more efficient, professional and cost effective than using dealership servicing!

Ra
Review №59

Very pleased with my bumper being fixed. The quote was a lot cheaper than all the other garages, but still good quality, would recommend

Ke
Review №60

GT Auto has been very attentive to my needs and schedule. They are committed to what they promised and delivered. The quality of the work has been excellent and I trust their recommendations.

Sa
Review №61

Everything was organized in a good manner, good communication and hassle free procedure. It was a stress free car service . Everything was taken care, Staff were very friendly. GT Auto Centre I would highly recommend .

Gr
Review №62

Great service with good price. Super efficient. Very friendly and kind staff. Highly recommended!

An
Review №63

Always a great and concise experience. Everything explained very well and never in doubt in what work has been carried out.

Mi
Review №64

Very professional and quick service. I was very happy with the service and I would recommend this auto centre specially for BMW cars.

Pa
Review №65

Great service with very experienced mechanics. British management so was able to clearly understand what the issues were, how much it would cost and timescale. Refreshing for Dubai!

Ol
Review №66

Recommended by a friend, I bring my Golf 2009 for oil change. The service adviser tried to sell me a type of oil that may be good for a Formula 1 and with very high price but it was not as per VW recommendation. He was very insisting that will be good for my car... I have to argue to get the type of oil recommended for my car model and to get a reasonable price. I got the car on time but few days later I noticed oil drops on the floor of my garage (I cannot attached photo to this review but it is a significant mark. I realized that the O-Ring was not replaced (Im assuming they re-used the old one) and there is a permanent oil leak. Oil level was way over the maximum recommended. The workshop is not very clean and not well equipped.

Ja
Review №67

Good service, good servicing, great price. Take both our cars there for regular servicing and very satisfied with the overall experience and quality of work.

Gr
Review №68

As a family we all use GT & think they’re just fab.Highly recommended.

Ka
Review №69

Poor service. They did not perform the job well and the money I spent was a total waste. No after sales support. Pathetic

Wi
Review №70

I will summarize my review in few points:1) Received my car a week than what have been promised.2) requested 5 services, once I received my car I discovered only 3 out of 5 services were done. Further, the owner didnt have a clue I have requested 5 services.3) Poor job done!

Da
Review №71

Great service. Really helpful in fixing the problem quickly and explaining the options.

Ma
Review №72

Very pleased with the whole experience from start to finish, would thoroughly recommend.

Ke
Review №73

Service is better and cheaper than Aston MartinCar Valet service is excellent.I will return.

Ji
Review №74

Great service. British guy (Glen I think) to explain everything to me in terms I could understand. Will definitely recommend to all my friends.Top work GT Auto.Update. I cant find glen anymore as he has left GT. Still got the old guys there who 1 is way too pushy and the other way too ignorant. Ill try them again this week and see how I fare.....Update 2. Oh dear. Had some weird conversation with a guy about someone elses car. I had left my motor there for something 180° different to the work he was talking to me about (must have been someone elses car) and after 10 minutes the penny dropped and he just put the phone down. I will collect my car and look somewhere else now. No one there from my first visit and all change it seems. I suppose thats Dubai and with a transient work force we have to accept these things. Such a shame.

Ta
Review №75

Professional staff and results 😃😃 recommend for all my contacts

Ma
Review №76

Great, fast and professional service!Couldnt be more satisfied!Mattias

Ke
Review №77

Where to begin?........ i booked my car in specifically because my trusted mechanical engineer (will not name names) was employed there. I lost the direct mobile number of the dude so i called the land line and spoke to a reception guy who bumbled along eventually passing me on to a well spoken british guy. i asked for my guy but was told he was on leave.i called again after a couple weeks and was told the same. i joked i should work there as the holiday entitlement is fantastic!i made a booking to take my car and was told my guy would be in touch as he was due back soon.i got an email from my guy (strange not to call me but maybe he lost my number too)after a brief few emails were exchanged (and no answer when requesting his number again) i got his number from a mutual friend and rang him.HE DOESNT WORK AT GT AUTO CENTER ANYMORE AND HAS NOT SINCE AUGUST!!i only went to this workshop because he was there. how many other people have they spun this lie to?anyway no harm done (apart from blatant fraudulent statements) and i found my guy. Any body wanting this dude (that uses this place already or heard he was there so want to try it out) i cant say his name but i suggest going in person first in case we are after the same guy.Thankyou GT auto center for making me not trust mechanical engineers again.#BeCareful

sa
Review №78

Getting a quote for a body part and its labor was a daunting task, I wonder what itd be if following up after Id have given them my car. If Sampath is attending to you, youll know exactly what I mean.

Ra
Review №79

Very good service centre

Pi
Review №80

They have lied to me that my right front upper control arm bushing needs replacing. Trading Enterprise Rashadia official jeep service and another workshop confirmed that it doesnt need replacing. It would have costed me 6000 AED using OEM parts to replace since you need to change the whole control arm. Beware of theyll lie to you just to RIP you off.

so
Review №81

Good,efficient, cost effective repairs which is nice to experience when your a female venturing into a garage to get your car fixed

Le
Review №82

I have used GT Auto to service my KIA Sorrento since buying it from new. After 100k kms I have not experienced a single problem with the car and the servicing has been excellent with the car always ready on the same day and everything dome correctly. Recently I had a minor accident which required the front wing and door to be repaired. Phil and the team completed the repairs and carried out a full service in just 5 days. Upon receiving the car back I was amazed at how perfect the repairs were. I cannot tell that the car has ever been in an accident as it looks brand new. I would never use any other garage in Dubai regardless of what make of car I own in the future.

bg
Review №83

Avoid this service centre if you are looking for proper care of your car.

ma
Review №84

Fantastic service, thank you so much!

Ma
Review №85

Quick and Efficient service and very corporative staff

Ha
Review №86

As an expat in Dubai, i have been working hard to make my livelihood.Time and where to service my car was a big problem for me. Thanks to GT and Mr phil, i very much appreciate your work and i am satisfied.

ka
Review №87

Its a good automobile garage specialists in European light petrol engine vehicles

Ab
Review №88

Great service, I’m very much satisfied with the services of GT Auto Centre Dubai. Ive been recommending GT Auto Centre for everyone.

Ta
Review №89

GT came highly recommended by a friend but my experience was not good at all. They did all around check up of my car that was really expensive and for that price tag you would expect thing to be working afterwards. Unfortunately, that is not the case, I was back in the shop in no time, with follow ups on things they messed up... Quite unfortunate and not worth the money.

Ha
Review №90

Nice guys, good and professional

Sr
Review №91

I had severe problems with my jeep cherokee engine. I had consulted almost all service centers in Dubai. But the problem repeated after few days. Then my friends recommended me GT. Now the problem is fixed and i am a happy customer.

Gu
Review №92

Nice place for cars

Fr
Review №93

Really good job! As an expat living in Dubai, Ive become increasingly frustrated looking for an alternative to driving 40 kms to lose my car for a week whilst the dealer takes its time to repair/service my car and think up a random number to charge me. Ive done the rounds talking to garages and got fed up with the shoulder shrugging brigade who barely speak a comprehensible word but may, or may not, be capable of fixing the problem.GT Auto Centre is the solution. Easy, no nonsense conversation from people that want to fix the car at a reasonable price, on time and with a view to seeing you return as a mark of satisfaction - they actually keep you informed! Theyll happily try and find solutions to problems that make sense cost wise. Have had both our cars worked on there and are driving like new.Fully recommend them. Job done!

Pa
Review №94

Professional and quick service. Kind staff

Wa
Review №95

Bad Garage. Not recommended at all .

MI
Review №96

GT AUTOS CANT BE RECOMMENDED HIGHLY ENOUGH. GREAT SERVICE , HONEST , PUNCTUAL AND SUPERB CUSTOMER SERVICE.

Jo
Review №97

Had a problem with the alarm on my LR2 garage in Shajah had it for a week and couldn,t fix it. GT autos sorted it in half a day. Great job thanks Phil.

An
Review №98

Very good garage. They help as the can with genuine attitude

Ch
Review №99

Great service, I am very pleased with them.

Sh
Review №100

I would give this place no stars if I could. Took it for a service and then once I got the car back was hit with a host of other problems and warning lights. In the end I paid 5000 Dirhams plus a 1000 Dirhams for a Suspension issue, service and a leak to be fixed. After a few days of getting the car back the coolant low sign started showing up again. These guys completely ruined my car and one of the cowboys there actually told me he took the car to Al Tayer in the end as they couldnt fix the problem. The funny thing is once I got a phone call from one of them saying they are just test driving the car and its all good. When I got there, switched it on and the warning light came up right away. Im now 6000 Dirhams out of pocket and still got an oil leak to fix. Maybe they can handle small cars but definitely are not Range Rover specialists like they claim to be.

Information
91 Photos
100 Comments
4.4 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.gtautocentre.com/
  • Phone:+971 4 323 7106

Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto body shop
  • Auto electrical service
  • Auto painting
  • Car repair and maintenance
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:Closed
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM