Very bad customer service.I went many times In Deira city center branchi feel like nobody is there for customer service , Not useful at allstaff always busy with Phone only

I withdraw cash from NBD ATM machine and it dispensed damage cash. I spoken to customer support over the phone and told to exchange it to any branch. I went to Deira branch and the old man told me its impossible to get damage cash from the machine and told me to go to Central bank and exchange. For a 100 dirham I have to waste my time replacing it. Very poor customer service.

Worst service possible, should be negative ratings.Been wasting almost a week to arrange replacement card. And everyday is a different story with this bank

Its a waste of words to type , its seriously that bad

Worse bank ever if you are serious person and want a serious bank for your business please avoid NBD at all cost you will lose precious time with this bank worse customer service slowest and most outdated banking system and the people in compliance are from 1980 they havent got any clue what modern business are how they work I am 100% certain majority of these compliance people havent run a single business in there life Emirates NBD =Bag of garbage

Worst customer service. They wont listen customers problem, instead they will suggest to call customer care. WTH! Worst branch of NBD

O star forme

Highly recommended branch. Great Service and friendly staff. Honest advice, no cross-selling. Had a pleasant experience every time I visited. Special thanks to Mohammed Faisal who took the time to answer all my questions, concerns and offered me great advice tailored to my personal and financial situation.

I will never recommend this bank for your finances. This is the worst NBD branch ever. No customer service at all, unprofessionalism, mediocrity...better go elsewhere and spend your savings

Bad customer service experience! The Indian bank manager does not care to customers even though he’s available to assist (as if he did not see me)I took a queue token though it was not busy hour in this branch until one blonde customer came in and I notice these 2 Arab staffs immediately approach this customer even though she haven’t taken any token yet. So disappointing to experience such discrimation.

Staffs in the tellers are very cooperative & freindly...Customer service section need to improve, only counter staffs are good....Bank rules to be changed also, if below 100k available they are charging 20aed per transactions, its high in the market..Too much cutting by charges while other banks are not doing.Benefits - 24hour branches available in airport 1 & 3

The worst service in the history of bank services.

The best bank in UAE but their Staff isnt looking forward thier just complaining everything and even there are educated well so i hope they will change

The Arabic person sits in the reception dont have common sense to talk, and dont even give General information also.Just a peace of s**t.

Sales reps in this branch are terrible. Their sales reps have conflicting statements. One will say you are eligible for a product then the other will say no. Only good thing in this branch is the lady that nicely greets you and helps you about which service you need to go to.

24hrs service (ATM machines) for deposits and withdrawals, Sun-Thu (8am-3pm) for cheque encashments, difficulty in finding parking. Overall good.

Very bad customer service. Very hard to call them. Not useful at all.

Very bad experience I had, very rude staff, name Faisal, and I wasnt satisfied with the service at all. As I had to come to the branch myself and check if my account was already opened or not, still no reply...

AtM CDM 24*7.. Banking hours in photo. And for banking work if you dont want to wait at bank, one can issue ticket online and see the waiting time. Procedure is uploaded in photo

Recently they have changed their ticketing system if you have the card your number will come early if you dont then you have to wait at least 45mins.Thats totally unfair towards business customerFor instance I always visit ENBD for my office purpose but I dont have a card so everyteI have to wait

Good bank good service

All time favorite bank just hate to wait in long queues.

Very bad experienced!! Very poor services!

Although it is very rush the facility is nice

Very bad costumer service!!!!

Worst services ever had.Under the market rate.Horrible

Excellent branch.

Good Service

Pathetic! simply pathetic banking

One of the worst phone answering system in the UAE.

Their service are awesome

Extremely poor service.

Good bAnk

Always crowded, service is not that good.

Great

Useful

Waste of time

Evening services😀😀😀😀