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Repair Plus LLC
Dubai, United Arab Emirates
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ib
Review β„–1

I have had my share of AMC with different companies. Repair Plus is by far the best on all measure, from the onset. But what I admire nost was the meticulousness that the preventive maintenance was done with which no other company had before. Highly professional, great value for money. Mohamed Ilyas is worth mentioning as he was very profesional on ground and really knew what he was talking about kudos ... Repair Plus: stay awesome πŸ˜ŠπŸ‘πŸ‘ŒπŸ‘

G
Review β„–2

We have used Repair Plus for 3 years +. Very professional business, returns phone calls, on time for scheduled appointments, and very clean when working in our home. Very knowledgeable staff. Crew members are dressed professional. When repairs are necessary, parts are immediately available with crew members. Company follows up with phone call several days later to ensure work was completed correctly.Would highly recommend.

Vi
Review β„–3

We use Repair+ for 4 years and we are always very pleased with their services and keeping our apartment very well maintained. The team is very professional and we are confident with the air we breath all year having preventive Maintenance done quoterly. We have recommended and will continue to recommend their services to our friends and neighbors.

Pa
Review β„–4

Really great experience and thanks again to Repair Plus for a first class job carried out professional and undertaken with great care and understanding. Highly recommended.

Ma
Review β„–5

One of the best maintenance companies.The technicians arrived on time (even though I requested them on very short notice), they made sure that our furniture was protected throughout the service and left our place exactly as it was found. No mess. Would definitely use them again in the future.

Ol
Review β„–6

We contracted Repair Plus for kitchen renovation and flat painting.They did a very professional job, done by skilled and willful workers. They gave us the cheapest quotation and are the the best value for money company.They were always ready to go for the extra mile, providing services which were not included in the quotation.I highly recommend them.

Na
Review β„–7

A year ago we moved to an apartment with lots of issues and Repair + provided great service in any sense -flexibility of appointments, high quality work, very friendly workers and the best they were covering everything and after every work my apartment was left clean. The team have been regular with appointments and the follow up is timely as agreed in the contract keeping the high performance and if anyone need some fix at home I can’t recommend anyone else but Repair +Great experience dealing with Repair+ and wishing them all the success in the future

Ma
Review β„–8

Excellent maintenance company. Repair plus has been our service provider for more than 3 years and their service is impeccable. They are professional, punctual, and super responsive. Had dealt with other providers in previous years but none are at the same expertise level with them, keep up the good work

Is
Review β„–9

After 1 year of membership, all I can say is that I do not trust them. They do not honor their contract and commitment. They try to charge you even if it is in your package. I do not recommend them. Know your rights.

Al
Review β„–10

My husband and I used Repair Plus services to do some cutting work (wood, metal and tile) and we were more than satisfied with the results. The team is well organized, on time, does a great job, cleans afterwards and is also friendly! They are not the cheapest in the market but it is so worth it considering the quality of work. We highly recommend πŸ‘πŸΌ

An
Review β„–11

The Repair+ team stepped in to fix our water pump when the community contracted repair company said they wouldnt be able to send anyone for at least 24 hours. The workers were at our house within an hour, were courteous, efficient and knowledgeable. They quickly isolated the problem to a faulty drive and replaced it within an hour. Wed happily recommend them and will use their services again.

Ja
Review β„–12

Highly recommended! Responsive team, and they fixed my AC very quickly. They took all necessary steps adhering to the covid-19 safety measures when entering my place. Would hire them again if anything else needs repairing.

jo
Review β„–13

Shockingly BAD! Stay away from this company, customer service is zero and their work is terrible. We paid them to service and clean our AC units after we were feeling ill since using the AC, they mentioned that the ducts also needed cleaning which is a bigger job, seeing as we had recently moved in we asked the Landlord to cover this, he sent a different company and the technician showed us how none of the filters had been cleaned on the roof where our units are- my husband also went up and there was mold and so much dirt. Repair plus agreed that this was in their scope of work yet it hadnt been done. No refund and a complete lack of customer service, they simply dont care.

Ma
Review β„–14

Quick, polite, knowledgeable and efficient. Only had to pay AED 300 cause the guys found the problem and fixed our AC within 1 hour. They kept me informed throughout the whole process and I even got a follow-up call a few days later to check if I was happy with the service. Best of all: They were on time!! For anyone living in Dubai you would know that this is pretty much unheard off.. a handyman thats on time! Very happy customer over here

Br
Review β„–15

The team came to my place to hang up some paintings and install my TV and wall bracket. The staff were extremely professional, ensuring no dirt was left in my house after they finished their job.They finished their job on time and ensured the house was clean when they left it. Thoroughly recommended for any handy work you need done around the house.

Ra
Review β„–16

My husband and I moved to a new apartment and after activating DEWA we faced lots of issues.Repair+ has been by our side from day one and I can calmly say they are the most professional Maintance company I have ever seen - helping with water pipe insulation change, electrical, AC and Carpentery work they left me beyond impressed & appreciative of how quickly, professional and clean they helped. Fair pricing for the level of service they give -coming fully prepared, not wasting your time; we even sign contract for 1 year servicing.Last but not the least Big shout out for Blaise who has been superstar in organizing all the logistics according to my needs and schedule

Ko
Review β„–17

I am using Repair+ since a few years and yesterday a technical team repaired several things at the house (masonry, plumbing ….). We are really impressed with the quality of work done, the service people are well skilled, extremely polite, customer oriented and friendly. We therefore would like to say thank you to all service and maintenance people that solved our problems during the past years, you guys are great ! I obviously hope that I don’t have too much problems in future…however for us no doubt, we always will call Repair +Yours sincerely,Koen ParedisMeadows1Street10Villa 12

Ta
Review β„–18

Jiju and Vijayan work very hard, and do a complete job every time they come to my Villa. I always ask for their team to come whenever possible.

Jo
Review β„–19

Not worth it. Simple fix can be handled correctly and efficiently at times. But issues like buying your own materials so you can save money, will NOT be an option. If they let you once or twice, you are lucky. They are saying that their best pricing quotation for the materials are competitive. Well, it is too much from the pricing of the materials if you buy them yourself (3-4 times less). Problem came when you got the contract already (AMC), they will not provide the service you once had, one is of those 3rd party materials, second is how sloppy the work is, most of the time it is horrible, they will not clean the mess and smudges at the workplace after the installation or whatsoever. Their technicians are always heard complaining about something. Got in touch with other similar industries and was able to get the option that the customer is able to choose the materials they wanted for their household. That would only mean (read between the lines). My point: find someone else - they have got better options.

Sa
Review β„–20

Had a great experience with Repair Plus. They were very quick and professional when I had an emergency leak. Highly recommend.

Da
Review β„–21

Simply brilliant service. Just wanted to say a huge thank you to you guys. From the initial call with Blaise who was able to get a team to me so quickly to help with the plumbing, and keep me informed on the teams arrival, using Repair Plus was simply an excellent experience.Massive thank you to Mukim and Shajahan who arrived, identified the issue quickly, and were able to fix the problem without any hassle. The comms from the team was great and they explained the reason for the issue and how to prevent this happening. They also helped to mop up water in the kitchen and hallway.All in all a great hassle free experience. I cant recommend enough. You would definitely be my first call with any other household issues!

Ma
Review β„–22

Been using Repair+ for a couple of years and have been happy with them, but we decided recently to terminated the contract as we discovered the markup on materials was astronomical. I dont think many people give this much thought when signing a maintenance contract, and I dont mind businesses having markups, but this was just crazy and beyond justification.

Ma
Review β„–23

I requested their service for some grouting, paint, carpentry, and fixing work. I sent them a snag list and made it clear that the objective is to fix things, not to renovate things (if it is not broken, dont fix it. if it broken, fix it, dont change it) as Im a tenant, not an owner, and Im going to pay for this! I also asked to spare negotiations and give me the walkaway price!They sent someone for an hour to do a site survey to check the snag list i sent.A couple of days later, they called offering an annual contract especially that I have A/C and plumping problems (which I dont & I didnt ask for), otherwise work would cost AED 15000! They also asked if Im the tenant or owner!Clearly they didnt listen to me! I got couple of alternative quotations from others & where between AED 2500 and AED 3000 excluding carpentry.I should have read their responses to reviews prior contacting them. I suggest you read those responses to see how they handle criticism. It will be interesting to see their response to this one.

Sw
Review β„–24

Would recommend anyone after getting a special service from this team. Very collaborative n professional. I was even assured discount on my next business, thanks good team my AC is working properly.

Ya
Review β„–25

I’m a regular costumer of repair plus and usually I received the quite good service , from plumbing, electrical, and ac cleaning or a call out to request for sorting out the problems with leakage.This time what I asked was a complex job that needs to be patient and being precise at the same time. My job was consisted of carpentry ,painting and plumbing.What i want to mention First is the down sides.I talking to other costumers who like to ask for a job from repair plus.plz be aware that when the team come to check the problem they should charge 100 AED other than that if they charge more for the excuse of taking time and etc should be deducted from the time you accept the quotation.But in my case they charged me 300 AED for call out and then another time for the quotation cost without deducting that additional 200AED that i paid at the beginning.But I discussed with Blaise Abilaboh he helped me with that additional payment i made. basically he was responsive to me a costumer.But I didn’t like companies policy for plumbing job.Cuz in my case i asked plumber to do the minor repair but it wasn’t done properly so it takes a lot of time to make it in a right way that can work well in my case. So basically done by my neighbor who is Civil engineer and know his job.I also spoke to the company about my situation. To sort the problem of leakages there is only 2 answers either repair or replace but if we asked for the repair, technician has to do it under responsibility of costumer. But it wasn’t that way.I have to say I really like the carpentry job made by Rommel he was totally good and precise. Painting also done by him was excellent.So i took 1 star this time bc of all chaos i had yesterday for minor repair of plumbing.other than that their job was good.

Ri
Review β„–26

We have used Repair Plus multiple times and have always been more than happy with the service received.

sh
Review β„–27

I drilled into a wall and hit a water pipeline accidentally on a Thursday night, these guys were the only company willing to come, and the entire experience was unbelievable!! Reached my place in under 20mins, finished the work in an hour, and left the place without a trace of repairs!! Great job, especially when all others said it’s a day’s job! Good professional work, happy handymen, very reasonable pricing!!Will recommend them for sure!

Ch
Review β„–28

I recommend highly this company. I called them after having a bad experience with another company not able to fix a problem but invoicing me for their work. I called Repair Plus, which was recommended by a friend of mine and they have done an amazing work, they came once, fixed the problem, finished! They are professional and sympathetic. I trust them and recommend them

Em
Review β„–29

Great service, made sure they covered my furniture and wore shoe shocks to ensure they are as clean as possible which was a great surprise to me having dealt with other companies and facing such issues. It was my first service with them and I hope it continues this way. Team was very friendly and professional

My
Review β„–30

Got to replace urgently our Water Heater in our villa in arabian ranches. Support team on the phone was very efficient!The technical team came as expected, did a great job, clean after their work and will come for the last finishing ( not expected from our side but good to see that people are still very professional !). Thank you Repair Plus ! Rachel

Un
Review β„–31

Easily the best home repair company in Dubai. I hired them for a leak repair in our washroom. They were on time, diagnosed the problem in no time and completed the job within 2 hours. Reasonably priced too, would definitely recommend

Ti
Review β„–32

I loved my experience with Repair Plus, Quick, Professional and a great price. Choose them only.....

De
Review β„–33

I received two services in a year and I am very satisfied with their services. Their team is professional, on time and the service is good value for the money. πŸ‘

Pa
Review β„–34

Repair Plus gets 5+Finding a professional company to maintain your most valuable asset, your home, can be a true challenge. After 14 years in Dubai we have finally found a company that responds and arrives on time, brings the right tools, assess the problem and executes the repair or maintenance in a very efficient and high qualitative way. The team from Repair Plus is very friendly and it is a pleasure to work with them.

Pa
Review β„–35

Did a great job repairing the gypsum ceiling in my bathroom, as good as new tbh. Cleared up after themselves, polite and professional.

Na
Review β„–36

Quick and efficient.Called to inquire first, the gentleman over the phone was very attentive and helpful.I Was called Shortly after to set a date and time for the work.The technicians were on time as agreed, and they finished in 30 min a job that two technicians before them not from the same company did not even know how to do (connecting a countertop dishwasher to a water supply without damaging the marble).Impressive

St
Review β„–37

My go-to company in Dubai for aircon maintenance and handyman services. Have used them a number of times in the past year and always been happy with the service. Particularly impressed with the open and honest approach to pre-sales too: I contacted asking for aircon service and was given advice to take the basic package pending them doing an initial check-up to see if the full service was required (rather than do a hard sell and recommend the full package upfront).

ma
Review β„–38

Incredible reactivity, punctuality and professionalisms of the team. Add a problem on my AC that was solve super fast and at reasonable cost. Not so commun to find this kind of service in Dubai. Highly recommended!!!!

Ah
Review β„–39

Hi guys, please help me to decide because i am searching a home maintenance company. Base on your reviews, is this company was really good in giving services? I mean like no head aches, complains and etc.Appreciate for your reply, thank you.

An
Review β„–40

Knowledgeable, professional guys who communicate issues effectively. Though they are quite a bit more expensive than the usual people, they certainly were not a rip off. Had them come over for a plumbing emergency and a couple of issues since and have been consistently impressed by their professionalism and communication ability. Just wish they were a tad more affordable.Ops manager Shijo and plumber Manoj are the guys to ask for.

Ce
Review β„–41

Amazing service, very professional and polite. Irwin was amazing, efficient and explained everything in very clear manner. Recommend him (and Repair Plus) 100%!

RO
Review β„–42

The crew showed up on time and finished the job in very efficient manner. They pay attention to details and did a superb job. They cleaned after they finished and left their work area spotless.

Ro
Review β„–43

I had great experience with repair plus and they offer high quality service an their personnel have great customer care..

As
Review β„–44

This group helped with AC system. Did a great job, are competent and know what they are doing. Come on time, work effectively and can be trusted. All you need - when you need it

Mu
Review β„–45

They want to take you money, not organized, i asked them for a service and on the service day they responded telling me we dont offer this you must have contract where i clarified my request to them and they approved and assigned an appointment, on the service day they said we dont have enough personnel and we dont do this service. and later when i complained they said this is our service and we know!!!!

Ar
Review β„–46

Very professional team. Jobs arw done smoothly and they have great attention to details. I personally recommend Blaise from the sales team.

Dy
Review β„–47

The guys were thorough and did a fantastic job. Would definitely use them again in the future.

Zu
Review β„–48

Very professional in their work and well qualified staff.Highly recommend

sa
Review β„–49

Great Service and very professional. Always on time and they pay attention to detail including making sure the work area is clean before and after the job is done.

Se
Review β„–50

Fantastic service all round. Highly recommended and outstanding work by their engineers and customer services team.

Br
Review β„–51

The are super professional and very efficient, they dont take time as we as knowing how to fix all the problems. The staff is very friendly

Be
Review β„–52

Excellent service. They are prompt, knowledgeable, professional, good attitude, polite and efficient.

ma
Review β„–53

Professional and efficient team... highly recommended... they follow the required measures for COVID 19.. thank you for the job well done...

Jo
Review β„–54

If you are looking for an ethical maintenance company who you can trust I would suggest that you look elsewhere. Dishonest, poorly managed and understaffed.

La
Review β„–55

Great Service from this company our company A/Cs now work better than they used to before.

Ku
Review β„–56

Very professional and excellent customer care. I highly recommend the team for their efficiency.

Ah
Review β„–57

I did not use there services, but initial experience with call center was not great

ra
Review β„–58

Very professional team, did the job in a short time.

Mu
Review β„–59

Worst company ever. They have zero respect for their customers and don’t even honor their contract. Terrible .. never ever deal with them !!

Ro
Review β„–60

Very professional team, persistent until they are 100% sure the issue is resolved!

Aa
Review β„–61

Excellent customer service and good quality of maintenance work.

Mo
Review β„–62

Great Service and Prices. Very professional and punctual team! Thank you

To
Review β„–63

When asking repair or maintenance , They will come soon and work hard .Very helpful and useful.

Ab
Review β„–64

Great service. Efficient and trustworthy team!

H2
Review β„–65

Top of the shelf services and quality customer service. Highly recommend

Al
Review β„–66

Reliable, competent polite and punctual - highly recommended

Fa
Review β„–67

Never showed up, neither to the original appointment nor to the rescheduled appointment.

Da
Review β„–68

Veey good maintenance company for villas and appartments and quality price is very good

Om
Review β„–69

Great, personable service with a friendly and capable team.

Ca
Review β„–70

On time, know what they are doing and responsible.

Fa
Review β„–71

Excellent service. ON TIME. Quick customer service response.

Ja
Review β„–72

Very professional and great customer service

Ro
Review β„–73

Not good, their office is in AL Quoz, and they cannot even go to Garhoud.

Vi
Review β„–74

Quick and professional company in Dubai. Highly recommended.

Fi
Review β„–75

Excellent service and professional staff

Ko
Review β„–76

Very good service . On time ,professional and reliable

Za
Review β„–77

Quick Response by the Team and satisfied with the work...

de
Review β„–78

Very committed and efficient

Ju
Review β„–79

Good option to fix it in Marina area

MU
Review β„–80

Good facility management company

Sh
Review β„–81

Good customer service

sh
Review β„–82

Best maintenance company

sh
Review β„–83

Best maintainance company

ke
Review β„–84

Good service

Information
100 Photos
84 Comments
4.5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.repairplus.ae/
  • Phone:+971 800 70247

Categories
  • Air conditioning repair service
  • Property management company
  • Electrician
  • Masonry contractor
  • Painting
  • Plumber
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • On-site services:Yes
  • Online appointments:No
Accessibility
  • Wheelchair-accessible entrance:Yes
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