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LLH MEDICAL CENTRE (A Unit of VPS Healthcare)
Abu Dhabi, United Arab Emirates
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Review №1

This medical center is located at Shabia 9 and specialist doctors available, as per the hospital but mostly they have morning or evening or fixed days shift. so if you are looking for any specialist better to go to LLH Mussafah.Also they always take a lot of time at the reception, even if you have an appointment it never takes less than an hour to meet the doctor.

Hi
Review №2

This medical centre located at Shabia 9 and specialist doctors available. I have seen Dr Radhika Warrier - Internal medicine, she is good in her field and treats patients well. The COVID-19 vaccination is also available here. Maternity package available

am
Review №3

So unprofessional staff, terrible customer service,I visit LLC a while ago to see the doctor and check my problem, so i approched the receptionist i showed her my arm she sent me to 5 floor again they send me to mezzanine floor again they send me to emergency again emergency sent me to reception again reception asked me to go to mezzanine floor, i get tired and im not feeling ok so i decided to spoke to the manager, the supervisor approached me and asked me what is the problem so i explain to her she keep calling and asking here and there like im laying to her, anyway at the end she decide to call one of the team to come to the reception and start to tell him what i said is that right ( unbelievable customer service) after all the discussion she asked me to give my ID so she can check if can go to the specialist doctor direct on that moment the emergency doctor who says at the first that’s not emergency he interfered which i don’t understand why is this is his job, so he told me that’s not emergency you should wait two hours i told him how can i wait like this and you didn’t even told me what do i have, he answered with why should i tell you, i was so choked and i asked him so i have to know by my self what i have, that moment again the indian supervisor interrupted me raising her voice and told he all of you you are talking you didn’t give me chance to talk, i still cannot believe her response, she said to me because im talking to much, so disappointed, i won’t recommended for anyone, unfortunately the hospital run by indians, i really feel im between gangs, i will suggest medeor hospital m, really big difference between LLC and Medeor, i have no word to describe the ridiculous customer service of LLC, first and last time to go there.

Al
Review №4

Its been 24 hours PCR result is not out, Id do free PCR test from outside but I had to do on 4th day which was Friday and free test not available on Friday, so I went here and still waiting for the result.

sa
Review №5

Bad experience with LLH Mussafah. My wife got sprain on her shoulder and we went to meet the orthopedic doctor. After consultation the doctor referred to physiotherapy. As they dont have a therapist there they refered to another clinic. They have not even asked me if that clinic is convenient for me to go. Nevertheless the referrel was made on Monday. They said once approved by the insurance provider they will let me know. I called them after two days and they said it is under approval. Even after a week i did not receive any call back. When i contacted my insurance provider, they said they have not received anything for approval. All these days the staffs of LLH were lying to me. If i didnt contact the insurance provider i would be thinking that this is pending from the insurance provider. I have to go back to the center and had to sit with the front desk officers for almost an hour to fix up everything. Really worst experience.

ad
Review №6

Worst reception waiting for more than 40minThey are just playing

Sh
Review №7

Dr Radhika Warrier is the best doctor for Internal Medicine. All the staff are friendly except the reception.

E.
Review №8

Its worst behavior by Receptionists incase if you have any covid symptoms and they dont even give you basic treatment to survive atleast till we reach other covid care hospitals. They literally treat you like a devil or animal. Its hospital by the way and you have doctors there to treat patients, not only healthy pregnants will come there, all the deceased people also will come there and you must treat them and respect them.

Ha
Review №9

Registration is taking time. Minimum 30 minutes for registration. Please improve.

Ke
Review №10

Horrible and traumatic experience for ultrasound in radiology. Completely unethical and unhygienic practices, especially during the peak of this pandemic. Shame on you guys.

Ma
Review №11

No fever treatment available. Visit other hospitals with -ve pcr test.

Su
Review №12

In my whole life I never seen worst hospital like this in UAE yesterday I went this hospital I got some muscles Pani but I would like to tell you very unprofessional management even this guys in reception they charged me twice even though I have medical insurance and they didnt return my money which 6 AED and now talking about their pharmacy they Dont have much medicine which recommend by doctor sabiya 9

Vi
Review №13

Continuously calling in 024116444 to get an update About the ultra sound scanning which has been done two days back. Call transfering is happening, but no result. Requested for online report, again no result.. poor customer service..my email address provided, no emails until now. I would have give zero if it was there in the rating.

Af
Review №14

ABOUT LLH MEDICAL CENTREBuilt with a vision to become the finest family oriented clinic in Abu Dhabi , LLH Medical Centre has quickly established itself as a well known healthcare destination in the heart of  Shabia – Musaffah. LLH Medical Center has proved that it is possible to provide cost-effective yet specialized and superior quality healthcare services. With personalized care and individual attention to each patient. The Medical Center is all geared up to meet the medical needs of the growing population of  Shabia and Mohammed Bin Zayed City. The facilities and services at LLH Medical Center have been designed to serve families in the region with medical services of global standards.

WA
Review №15

Horrible customer experience.

Wa
Review №16

I’m giving 1 star to all Lifeline Hospitals, in the difficulty times of Corona thanks to the Sheikhs of UAE for making free Corona checks in some areas of UAE, some Hospitals Reduced the prices for PCR Covid 19 checking from 250 aed to 150, and today in the news Emarat Alyoum saying it’s reduced 50 percent again.I checked in Life Line Hospital they said 189 aed.I’m going to another Hospital called MNC and paying 100 aed only in Mussafah iCad area!In Abu Dhabi 110 aed.I wish SOMEDAY prices will be United at least, if not free.

Ma
Review №17

I am a patient of Dr Deepa from really long time.... her patience n effortlessly sorting our queries is the highlight.... she’s an amazing doctorAlso the recently introduced WhatsApp messaging to get updates on the reports, book an appointment or even getting the sick leave certificate is highly appreciated.... Mr Shahzad who’s handling the WhatsApp account is doing his duty perfectly.... Thank you LLH for your wonderful set of staff and doctors... feel like family always... !

Kh
Review №18

Very Clean

Ri
Review №19

Very bad staff, staff infront of Dr Deepa gives priority to their own patients. My appointment was at 12pm. But i waited for 2pm even they corrected some token manually to do favour for their wished patients. My child of 4yrs was with me while waiting. If we ask this they deliberately make our consultation delayed

Ob
Review №20

I book an appointment online for 3:00oclock PMI reached 2:50pm to this centre but I was waiting for almost one hour...means I see a doctor at 4:15pmSo dont book by phone or online because its wastage of time..

Di
Review №21

Very good doctors with poor staffs at billing section especially at counter Dr. Sinan is very good gp doctor , Dr Deepa and Dr Jayalakshmi are very caring gynaecologists , Ample of parking spaces, Homely care offered to all patients ,

Sh
Review №22

Please try to Improve radiology department

Mu
Review №23

Unprofessional staff. Giving misinformation. Dont have specialists. Dr was rude.

Ab
Review №24

Way of talking of Counter staff is not at all customer friendly...

Ni
Review №25

This medical center is in Shabia 9. Has sufficient parking space. Staff is well qualified and very friendly.

JO
Review №26

Not eligible for any star...Office staff are not professionals and very careless, we are using this medical Centre only because of very good professional service from Dr. Radhika varier & Dr. RamNathan.

ra
Review №27

Non response on calls and online appointments.

Se
Review №28

Very worst service, they didnt follow the appointment. For my opinion even not applicable for 1 starThey are looking partiality as well as no proper response from reception.....But Mrs. Deepa doctor is excellent.

SH
Review №29

I had appointment at 2pm and I reported at 1:45 pm. There was no other patients in front of me. I had to wait until 2:40 to see the Doctor. When I checked the receptionist said there is a cake cutting party happened at 2:30 pm. No point of taking appointment here. I wont go there again

Sa
Review №30

Dr jamuna devi thangavelu cardiologist is super hearty,very kind to patients and treatment also very good

Fr
Review №31

I am always visiting this clinic and I will highly recommend this medical center. Appointment are well scheduled and the staffs here are very helpful and caring.

Mo
Review №32

One of the worst place..RUDE and CARELESS staff..i took my 5 month old daughter with fever and the lady pediatrician who was so rude and mannerless..its a shame!she refused to touch my child unless we remove her dress and told to take her away and bring when she doesnt cry.orders x Rays and swab tests and etc to trouble a small baby.Being a doctor myself i went through all the pain for 4 hrs.

RI
Review №33

After we consulted DR.Sinan,we wanted to ask a doubt to the doctor on a blood test.We asked the security man(selvaraj agala) to ask the doubt.he told us that other three patients are waiting so after this you can ask your doubt.we do not have any problems with waiting, but he behaved in a very bad attitude towards a woman with 2 children who came here for high fever.before also he made same problems with my husband.we already complained this in the complaints box.please take action against the security man.

Ri
Review №34

One of the best medical center in the shabiya area, Go for it , without any doubt.

sh
Review №35

The most worst medical center I had visited in uae.Even after taking appointments we need to wait for at least 45 minutes to get a call to the front reception.After that again had to wait for 30 minutes to get a call for checking weight and blood pressure. At last the long wait starts from here for seeing a doctor.Overall it’s a terrible experience for me...

sh
Review №36

Worst service ever experienced, staffs (reception)are consider as beggar.

My
Review №37

The receptionist indian guy os very rude not approachable.

Fl
Review №38

Super.

Ju
Review №39

Quick access and supportive staffs. Clean and well arranged facility.Easy parking access as well.

TA
Review №40

Worst service ever i have seen in hospitals.Doctor Mrs. Beena is good but her supporting staff are worst ...Billing staff are not educated and no idea about insurance coverage percentage how much amount should need be charged.

pa
Review №41

The management is not good, we need to wait 3 hours even having appointment, wait for registration, then wait for doctor, then wait for test , no idea what was the purpose of that non value added step and then wait for sampling and then again waiting no idea for what , I was given an appointment of 11 am but took 3.30 . The staff is rude. Management need to focus and remove non value added steps.

Su
Review №42

I recently had a bad experience with admin team where they over charged me and the explanation given was that it was a computer malfunction. Though I was very unhappy then as we always liked the services. The Doctors and Nurses are ever helping and proactive in assisting. But we felt cheated with this but I must appreciate the team taking our complaint seriosuly and having arranged the refund immediately to solve the matter and sincerely appologised as well..so we are happy again 😊

Ra
Review №43

Registration process is very very slow. If you have one hour minimum for registration only then visit this centre. After registration you must have minimum one hour time to wait to see the doctor. Worst waiting time ever.

Vi
Review №44

I have been consulting Dr. Jayanthi Shriperumal , gynecologists for my second pregnancy, very good explanation ,patience and makes you feel so comfortable and caring ... very happy with her service and wud suggest this doctr for al pregnent women for happy , healthy and safe pregnancy..... Thank u so much doctr lots of love and best wishes ....

Vi
Review №45

Poor LLH management particularly those front office peoples..... Appointment is useless thare. Al Noor and al bustan is bettwr than LLH. But LLH Doctors are good..

ro
Review №46

Its not only very keen and silent well managed hospital. The hospitality and care from Doctor impressive no doubt. Dr.Radhika warrier is an outstanding doctor explain everything in details about treatment , care to be taken, medicine details , instruct a follow up..etc. Good doctors defenetly people will have confidence in health.All the best.

su
Review №47

We done the booking from the customer care LLH .after that we came to the hospital on time but the doctor is not available on that day .they not update the system and give the wrong information: Agent name is LOUIS

Su
Review №48

Waiting time too long, to register at front desk took 40 minutes even though there was no crowd. Take 3 hours to see doctor & prescription medicine not available in their own pharmacy. I not like to visit again here.

Pr
Review №49

Worst customer service ever possibleWalked in with a very bad fever. No patient was there when we arrived. But the speed and efficiency are such that in minutes the waiting area was filled with patients and they had no control over matters. All this while the doctors were sitting around idle

So
Review №50

Very friendly and cooperative staff.....

Sh
Review №51

Very bad customer service.. yesterday denied to open file for six months old baby as we reached 6 minuets late..the customer services and doctors at near by hospital is very good.

Ad
Review №52

The ambiance in this clinic is pleasant. front desk people are nice, they are very accommodating and helpful.

Fa
Review №53

Not a professional place, everything is delayed, reports takes time to be generated, xray only after 5pm, which can turn to 7 pm also. One word “Pathetic”

Ni
Review №54

Not professional in handling appointments, I dont know why they keep such formalities if not able to manage properly

RE
Review №55

Very good place nice Ambience, Silent I have there once, as I always going LLH Mussafa and Abudhabi, this very good for Families in MBZ and Sabiya, I suggest to Management just Increase the Doctors, Rest great incentive Best of Luck SHETTY SIR.and thank you very much.

Ra
Review №56

Front office staffs and security personnel are not at all costumer friendly

A.
Review №57

When the first time came here, I was having severe cough and fever. Surprisingly, the doctor, who was a woman, gave me gastritis medicine, she even doesnt understand the difference between cough and gastritis. Then also one patient jump the queue to see the doctor and no one in the hospital cares about that. Really disappointed.

Bi
Review №58

For consulting doctor minimum 2 hours want to wait

Na
Review №59

They take Too much time for procedures. It took 1.5 hour just to reach reception and tell them why I am here. Rest of procedure to reach doctor was 2 hours. Very very pathetic service.

Ja
Review №60

Great Clinic with professional doctors and high quality care from staffs,

Sh
Review №61

Nice place & easy access.Free parking with enough parking bay

Ti
Review №62

Llh medical centre service and facility is excellent ... :)

Ra
Review №63

Nice clinic , Friendly staff

Mu
Review №64

Very Bad / poor service on reception

Su
Review №65

Family clinic

tu
Review №66

Best facility within the locality

So
Review №67

Quick access

ma
Review №68

Nice service and nice place

H
Review №69

I would not advise anyone to visit the clinic, their service is tired

Information
50 Photos
69 Comments
2.6 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://www.llhmedicalcentre.ae/
  • Phone:+971 800 554

Categories
  • Medical Center
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
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