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Health Shield Medical Center
Abu Dhabi, United Arab Emirates
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Li
Review №1

I had an incredible experience with Dr. Jorg (Urology) and his wonderful Nurse. He was very attentive, empathetic and extremely thorough. He left no stone unturned (pun intended - as we thought I might have kidney stones). I definitely recommend booking an appointment with him if you have any Urology-related concerns.

sa
Review №2

Best quality services and very professional staff.Guest relation team was very welcoming and supportive.

Ba
Review №3

If you have time to waste & nerves to spoil, this hopsital is the place you are looking for. me & my wife waited for 3 hours to visit Dr. Jomana Odai - Head of Dermatology & Cosmetics Head. and had no chance to visit her for renewing my wifes prescription. which suppose to take at most 5 minutes but never done. we went there again in the middle of the week and after 3 hours again, we didnt accomplish our mission to meet her majesty !!! i wonder what kind of patient service is that and how you guys can brag about your health services.i waitnessed alot of patients and have due appointments and waiting for at least 2 hours, fighting with the reception staff and never visit the desired doctor !!!

fe
Review №4

Really great doctor 👨‍⚕️ available in medical center health shield

ga
Review №5

It was a good experience and the staff were very helpful

Gh
Review №6

Awful customer service the receptionist are extremely rude and unprofessional and they don’t help at all or even look at you when you talk. i don’t understand why they hire people who are not welling to work or talk to patients. i had a really bad experience and no one should be treated this way

Ab
Review №7

Such an amazing medical center with amazing service

ma
Review №8

Amazing service, I love their attitude

Mo
Review №9

It takes over 20mins to just get the PCR swap.It takes me less than 3 minutes in NMC. Dont come if u dont have to.Also, make sure you review the papers they give you as they might not be accepted by other gov agencies. Had to follow up with them 5 times to get them to get DoH stamp while other centres dont let u leave without one.Good orthopedist if you need one

Ra
Review №10

Very bad takes ages to register you and then you have to also too long to see the doctor unorganized clinic especially the people on the registeration desk

Ad
Review №11

Its not recommended whatsoever. Dont waste your time and money with them.

A.
Review №12

I had a very bad experience with the receptionist and his had bad attitude.

Al
Review №13

Clearly unprofessional and not qualified staff as just registration is taking more than an hour with the registration team that throwing the patient’s ID Between each other

Za
Review №14

Dr. Jumana is the rudest doctor ever i ever visited. i don’t know why people recommend her. She said the rudest comments on my condition. If your thinking of visiting her Don’t you will be wasting your time.

Ah
Review №15

I recommend this clinic specially dr Hicham Gharib well equipped and perfect administration very fast in solving and delaying or misunderstanding issues

Hi
Review №16

Very elegant clinic and perfect doctors specially doctor ahmed in dental clinic

Kh
Review №17

I have cold and coughENT doctor reject to see me before i have PCR test !!!

Dr
Review №18

Dr. MAYADA KHERIBA IS AN EXCELLENT DENTIST. I AM A DENTIST MYSELF AND CHOOSE HER TO BE MY DENTIST. SHE IS THOROUGH AND HAS GREAT GENTLE HANDS. I LOVE THAR SHE IS HIGHLY TRAINED BY THE BEST LEADERS OF OUR INDUSTRY AND SHE HAD A WEALTH OF KNOWLEDGE IN ADDITION TO HER CARING AND PROFESSIONAL MANNER. SHE ALWAYS LOOKS OUT FOR YOUR BEST INTEREST, HEALTH AND AESTHETICS. THANK YOU SO MUCH FOR ALL YOUR AMAZING WORK.

Fa
Review №19

Omar Rasheed , the operation Director is Great person and helps peopleDr Hameed bin Barakah is really good doctor , he is analysing the case properly and request the inspections which support his decision.Dr. Gania is really good doctor .Thanks you all

Ha
Review №20

I wish i can rate 0 stars because i had to wait 5 hours and counting to visit a doctor

ab
Review №21

Good hospitality service...

Ab
Review №22

Not advice to visit , You need to wait long time to see doctor and the doctor always late to come to clinic

Al
Review №23

Though reception staff and medical staff are welcoming, reaching the hospital through phone for appointments, particularly physiotherapy is agonizing.

UA
Review №24

Good 👍

Ti
Review №25

My family and I have been going to Healthshield to consult dr Mayada Kheriba. Dr Kheriba is an amazing dental surgeon, who has been able to tackle our dental concerns efficiently, including our toddlers broken tooth. She is caring, patient, and extremely professional. What I appreciate the most about her practice is how thorough she is, and the way in which she takes the necessary time to explain her diagnosis and our care options. I would definitely recommend dr Kheriba.

Ra
Review №26

I live nearby in Bloom Gardens, and Im truly grateful for having a state of the art Medical Center that understands the current needs of the market and how they greet us with great customer service.This hospital is extremely clean and hygienic as this is the first things I observe whenever I enter hospitals.The walls are not the traditional white that makes ill patients even more depressed, this place has cool vibes and the doctors are extremely happy and friendly the way the market here likes to have doctors with funny personalities 😁 and not serious 😡 like the traditional hospitals.I wish them all the best, I am writing this review because of the way they have reflected to my service last time.

ab
Review №27

Very nice clean good facility with a professional doctors. I’m a patient of all their doctors except pediatric for sure :)Highly recommend it. Excellent customer service.

Re
Review №28

Very friendly staff, you feel more like in a hotel than a hospital.Very efficient and professional service. It was a pleasure dealing with them. We were referred to a specialist by our GP, but from what we experienced, we may start using their services ...

Ro
Review №29

Exceptionally Clean, nice people minimum wait time and Very Good doctors. Highly recommended

Gh
Review №30

Professional Team. Dr. Slimani is one of the best!Parking is easy and they also have valet parking.

za
Review №31

Pharmacy is so bad

Go
Review №32

I am writing this review as a professional visiting HealthShield. If I could only give negative stars for the nurses I would give them -5 stars. Nurses will let you wait for an hour or more without ever informing you why are you waiting and without informing doctors that you are there waiting for them. Now, I dont mind if doctor doesnt want to see me but leaving somebody to wait for 2 hours without even informing doctor is below all professional standards and I am utterly dissapointed with clinic staff

L
Review №33

Extremly slow pharmacy and really long waiting , theres 4 counters only 2 are working, really annoying when you have crying kids waiting to leave.This really needs to be improved. Dissapointing.And to make things worse after all the waiting one medicine was still not available and had to go to another pharmacy

Ho
Review №34

I am a patient of Doctor Ghania Slimani. She is the best Cardiologist in Abu Dhabi. I appreciate how she treats all her patients with the highest level of professionalism. Shes the best!

Na
Review №35

Many thanks to Dr Mayada Kheriba for suggesting the reason for my daughter’s night time teeth grinding, which was confirmed after the check up.The procedure followed and the check up a few days later showed everything was healing up nicely and teeth grinding stopped.Dr Mayada is a gentle, kind and genuine professional. She took her time to listen to our concerns and advised the after procedure exercises.We are really grateful to her and she is definitely a great asset to Health Shield.

Ze
Review №36

Hi. I am (Ifthequar) staff of Health Shield Medical Center. I did some dental crowning back in India. For some teeth, its very difficult to do root canal, but the work done by Dr. Mayada was excellent as said by my dentist,she is so skillful (told by my dentist). She is an expert. God bless you Dr. Mayada!

Ki
Review №37

Friendly staff and like my doctor but doesnt carry sufficient pharmacy products. My doctor has been bugging them for weeks to stock up on his normal prescriptions but they still didnt have enough of one and none of other. Supposed 30 minute wait to get my prescription from another pharmacy is well over an hour and waiting. Cant leave because they have my EID!

mo
Review №38

Health shield dental clinic , dr Meyada specifically; EXCELLENT PATIENT CARE, in all 7 appointments I Never raised my Left Hand , True Story . Enough said :)

Za
Review №39

I am seeing dr Soumia for my baby and I can say she is the best pediatric dr very professional and experienced , all respect to her, the staff are very friendly and welcoming , at the reception and the nurses .

Ka
Review №40

Great experience. Excellent patient care.

JO
Review №41

I am bringing my daughter to Doctor SOUMIA TIDJANI and my husband to Doctor GHANIA SLIMANI in Health Shield. They give the excellent care to patients. I will definitely refer this center to my friends.

Ra
Review №42

Its clean and very elegant and has great doctors

Re
Review №43

Nice and respect way, How all the staff are dealing with the patient.

Mi
Review №44

Very poor service.They succeeded in two things though-loosing my files when they moved to their new place. Definitely unprofessional and so far no satisfactory answer after several monthes.-harrassing their customers whith 15 commercial SMS in one day.I do not recommand this place

pr
Review №45

Nice to see all departments at one place with rehabilitation.

aw
Review №46

Takes too long for me to see the doctor.Waiting for over 2:30 with an appointment...

SH
Review №47

Pharmacy staff is 👎

Kh
Review №48

My appointment is at 2:30 and they asked me at 2:40 to wait for 40 minutes

Ch
Review №49

Great doctors and patient experience

Sa
Review №50

Dr Juan is the pest doctor I have ever seen

Ah
Review №51

Good employees in the reception

Ma
Review №52

Is this open for 24 hours?

Ha
Review №53

The center is characterized by distinguished doctors such as Dr. Hisham Ahmed Gharib, but it seems that the current management of the center is not at the level of professionalism required with regard to the services provided to patients, especially the reception staff who are very slow in the procedures for registering patients, and the blame is on the managementThe center has distinguished doctors such as Dr. Hisham Ahmad Gharib, but it seems that the current management is not at the required level of professionalism with regard to the services provided to the patients, especially the reception staff who are very slow in the registration procedures of the patients, so it is considered the blame falls on the management

As
Review №54

The receptionist is rude, he uttered rude words and refused to register me after my husband got angry about the long waiting period and attacked my husband. This is not the first time we go to this hospital and find the staff laughing and chatting instead of respecting the presence of patients and visitors in the hospital, and the complaint will be submitted to the Ministry of Health and community protectionI called the hospital regarding the complaint and they told me that a representative will be calling me shortly and no one called since that day!!!

Om
Review №55

One of the best doctors I have dealt with, and my ear surgery was very successful. Thank you, Dr. Hossam Toghma

Fa
Review №56

The service in the center is excellent and the appointments are available in addition to the staffTheir style is elegant and their behavior is excellent

عب
Review №57

Honestly, in the best physiotherapy hospital in the UAE, from my humble point of view of the management and work teams handling of the patient, the speed of patient service, the interest in the health of a patient, the stages of treatment to a degree, and no appointment. The treatment, frankly, is a high-end and world-class hospital, and I advise you about it. I had an injury for three years in my shoulder and I used to do physical therapy for a Health Point, but I did not benefit. I lost my life in an empty stomach, but I thank one from my quarter and the maintenance of this hospital. I thank Physiotherapist Ahmed and his medical team supervising my treatment

No
Review №58

Thank you, Wade, for the service, Dr. Jumana, God willing, and the girls, Monia and Nawal, are always in service as usual

Fa
Review №59

The service is excellent and I visited the clinic repeatedly, Hydra Vision is worth a try

Ta
Review №60

The Health Shield Medical Center is distinguished. I treat Dr. Hisham Ahmed Mahmoud Gharib, an internist, with an outstanding doctorThe center is very clean vipThe doctors are excellent and the position is excellent

Ho
Review №61

The reception service is fast and smooth. I dealt with Dr. Sundus (general medicine) and Dr. Hussam (an ear-nose and throat specialist). Frankly, I would not exaggerate if I said the best doctors I saw in the UAE. Welcome and good listening to the problem and a gentle speech and the most important thing is that they go with you beyond limits. They tell you the solution and they continue with you to follow. I highly recommend Health Shield Clinic, especially the doctors whose names I mentioned.

Ma
Review №62

Excellent and have a group of doctors with excellent experience

بس
Review №63

Best deal, by God

hu
Review №64

I waited 25 minutes for the free one because the employee cleared my card on one side and registered the others who came after me, even though the doctor whose father did not have a limit and unfortunately they have the quality system 👎🏼

Ay
Review №65

Excellent service

kh
Review №66

Beautiful center

Ka
Review №67

A distinguished medical center, I treat with Dr. Ramzi, Dr. Aisha, and Dr. Jumana and my children at Dr. SumayaThe doctors are excellent, the center and the treatment are excellent, especially mentioning the Moroccan employee. Mona is always frankly serving me and always solving my small problems from delay, whether from me or times from doctors.I miss her this week when I learned that she is no longer in the center and I am sure I am not the only one who will say thisThank you for your cooperation, thank you for your services, and thank the cheerful staff. Thank you

مر
Review №68

About my experience, I do not advise anyone to review Dr. Jumana Uday for dermatology because he will waste his time and will not benefitAlso, do not care about the patient and treat her badly

ma
Review №69

Their dates are inaccurateMy appointment is at 1:00 pmTo wait at 2:20 pm

Bu
Review №70

Unfortunately, the ZERO dermatological staff dealt about experience more than 3 times, and after them they were not modified, and the dealings were advanced

خل
Review №71

A very excellent center, I dealt with Dr. Rami, a very digestive digestive system, his treatment is excellent, and I will give time to enough for the patient, to receive contact at any time from his patient, on the authority of the doctor and the centers staff are excellent.

Ha
Review №72

She treated Dr. Jumana for the skin very wonderful

Sa
Review №73

Very recent hospital located in Ministries complex, a warm and professional welcome. A wide variety of specialists:Dentistry, Rheumatology, Obstetrics & Gynecology, Cardiology, home health ...You will also find a pharmacy, laboratory, radiology office ...

Ha
Review №74

Baaaaaaaaad service

Ma
Review №75

I deal with Dr. Aishah, a very good female doctor, and Dr. Rami Makary also specializes in a large digestive system.The center is very excellent, and the service is very good in terms of staff and doctors.

Mi
Review №76

The pharmacist Nizar is not tactful in dealing with the auditors and is aggressive and does not accept any criticism, as the pharmacy is very slow in the evening period because of him and because of the other pharmacists, and he is normal who stabs you for two hours on a prescription !!

لي
Review №77

In terms of service and development, it is amazing. Dr. Jumana is one of the best doctors she treated in terms of treatment and credibility in dealing with the patient. The nurses are helpful in everything.

Information
53 Photos
77 Comments
3.6 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://www.healthshield.ae/
  • Phone:+971 2 698 9999

Categories
  • Medical Center
Working hours
  • Monday:8AM–9PM
  • Tuesday:Closed
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
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