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ABC CARGO & COURIER L.L.C - ABU DHABI
Abu Dhabi, United Arab Emirates
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K
Review №1

Sent an air cargo last month. Credit where its due - cargo reached on time. However, so many things reached damaged including cooking utensils completely dented. To dent metal, the handling would have had to have been so bad. Glass items shattered and mugs broken. I sent a whatsapp message to the contact. No response, no acknowledgment, nothing. Would not recommend.

Re
Review №2

Last month i send an air cargo. Full glass items are broken all items are damaged and all clothes are wet. Not reusable also. I inform to the team, send so many mails and calls. But they didn’t gave any proper response till now. Worst service. I will never recommend….😡

EB
Review №3

Professional team to pack your items, quick customer support, and best price. My cargo arrived all safely. Highly recommended.

CH
Review №4

If there is a rating in minus, I would go for that. Guys it is your hard earn money please do not trust on this unprofessional company. I paid 3000 diramhs and I received my stuff damaged. They dont lift boxes, They just throw them like garbage. I wish I could share the images that what happened to my stuff. My all kitchen item, clothes, frames, crockery and imagine strong pan and pressure cookers are damaged.Please dont use their pathetic service. SAVE YOUR MONEY from them.

Pr
Review №5

Appreciate the good response from desk for tracking my courier. kudos to professional approach to job. Eventhough received the cargo late by a few days, we appreciate your efforts

su
Review №6

The worst and unprofessional service cargo. they are not giving any value for customers. its been 9monts I sent cargo. but it not yet reach my home. the worst and worst serve. guys please dont go for this cargo. totally frustrating service. if we call customer service, they behave like we are asking for their stuffs. not giving any value for customers and their money.. again and again the uttermost worst service ever.

AL
Review №7

Trust worthy and efficient! Our cargo was delivered in perfect condition on the right time. Thank you ABC!

Un
Review №8

Very professional people to work with. Shifting was done very professionally without any damages. Would definitely recommend to others.

Sa
Review №9

One of the worst experience ever in delivery of cargo. Completely unprofessional packing and delivery of service and damaged goods were delivered. When email for claim was sent it took ages for them to even find delivery proof internally and they rejected the claim stating that unchecked was not written on delivery proof. How do they expect us to check 4 boxes upon receipt it was a complete scam never ever going to trust this fraudulent scam of an organization. Please stay miles away from them.Apparently they are like you should read each and every word in the receipt and upon delivery the receipt should only be signed once everything is checked in front of their driver. Didnt know that the driver will be willing to wait hours until and unless everything was unboxed and operated to make sure they were functioning. This loss is minor thank God I was supposed to send more stuff with them to another country which would have cost me more luckily now I know not to trust this terrible cargo service.And to prove how fake they are they will reply under each and every negative review to contact them in a number or send an email. However they dont understand we are leaving a review after trying everything my package was delivered in May and I have been very patient ever since trying to communicate with them however thats it I know they just want to scam and get out after not even getting any professional help. Terrible Terrible extremely terrible experience.

Ch
Review №10

Please guys never ever use ABC cargo. Service is very bad. We had shipped our things thru ABC. Cargo in December 2020 and now its June 17 2021. Till now we havent recd it. Can you believe it. 7 months. Please be aware. Never depend on ABC. Never...

Sa
Review №11

HI, We have received our cargo on 28th Apr. ABC cargo promised transit time for 26 - 28 days. As per ABC cargo cargo despached 11th Mar and the same was delay to reach at destination point. Also need to share here my one of favorite lamp was damaged and am sharing the picture here. Also the cartons received at delivery point was half portion tore.. sharing the picture for same. I can say rest all the things was pretty safe.My only suggestion is do not give any fake promises to customer regarding transit time. we trust you while we are send cargo through ABC CARGO. Please be more careful while packing the things especially all the glass model items..Appreciate your more hard work on this service.. Thank you.

Am
Review №12

Fast delivery and secured packing. At really affordable delivery charges. Live tracking and good customer care support. I got my product at on time. No 1 cargo and courier service for domestic and international.

ni
Review №13

Quality service with fast and secure delivery with competitive prices. Staff can be a bit more courteous.

ja
Review №14

A great customer care is the best solution to any challenge, and ABC Cargo is doing its best even in this pandemic situations. Really appreciate the whole team and keep the good work going.Hope you will be coming up with some helpful packages for those who are going through tough times due to pandemic. Lot of people (planed to go india) are stuck due to return flight issues from India, so at least they could send the material to home if there is good offer.

Un
Review №15

Good and affordable cargo service in Dubai specially for freight forwarding, Relocation and Shifting, warehousing and distribution services, packing and moving services.

Sr
Review №16

Great & Exceptional service from booking till delivery on time and very professional, Totally recommended

Da
Review №17

ABC Cargo ironically does not know the ABC of cargo services. Stay away from this place they will destroy your items and will not take responsibility.Dont trust their reviews they are faking it look what they did to my pots aluminum material they were able to change the shape of it this is how good their packing and shipping is.

Sa
Review №18

I had very bad experience from Abu Dhabi ABC cargo.My husband was already shifted to India and Ibooked air cargo on 14th august .Packers made me fool with extra KG’s . I had to travel India same day on 14th aug.I did courier for clothes , kids toys and kitchen crockery and steel utensils and some basic otherstuff. I had idea it will be maximum 70/80 KG’s. Before packing start, I showed them everything and asked how many KG’s it would be??They said madam it’s maximum 100 KG’s. I said okay than I tell them to start packing. After packing everything, I asked how many KG’s . They said it’s 253 kg. It was really shocking for me and was not able to decided anything at last moment , I had to catch my flight too. Finally I paid them for 253 kg as had no alternate option.I received my cargo after a month and when I opened there were lots of damages in kitchen stuff. They did special bubble packing for crockery and everything was broken in pack, I immediately informed them with pics . Now since 16th august till 1st September they were playing mail to mail and was asking for some docket number and POD . I had shared courier receipt as POD. And finally after 2 weeks they sent mail that insurance company has rejected ur claim. It’s is not covered.ABC is totally unreliable cargo company. I would never suggest to anybody for ABC cargo. They charge for special packing and insurance but at the time of claim they do not accept anything.

Vi
Review №19

Thank you for your great service, received the cargo a bit late, we appreciate your efforts

Na
Review №20

Good not reached within the time they always say. Poor service

Pr
Review №21

I am so happy with their excellent service. They are very professional and customer friendly. I have send an express Cargo through abc and reached within 7 days without any damage.. especially thank you for the packing team Mr.Shaji and Mr. Shafeek. Highly I would recommend Abc cargo.

Af
Review №22

Poor service. I didnt get my cargo even after 1 month, sent via air. Lost money, better to send in ship in any other cargo service.

Ro
Review №23

Delivery was so delayed. Items missing and damaged. They buy extra money for fragile items and will reach us damaged.

Ka
Review №24

It is just an advertisement. Nothing else.It is a caution to all who wants to trust the add and going to utilize ABC cargo Abu Dhabi for your shipment from Abu Dhabi to India.I dont have an option to rate ABC below 1 star, but still this 1 star goes to the packing team who receive the goods from home.They have enough reasons to respond back when you check with them for the delayed shipment. So you may not expect the right time delivery.We struggled a lot to receive my goods which we sent on 13 March 2021, 19:32, thru air freight. shipment reference AMZX19480.They promised to deliver it on 25 working days. i.e. 35 days in total.But we received it on 7 Jun 2021. You may please check now the total days we waited.This is the remarkable experience with ABC.Then the another unexpected thing happened while opened the shipment.Damaged goods!!!!For the claim of damaged goods, till date we are struggling and finally we denied our claim.Its all waste of time...Think twice before choose the cargo service.Please be vigilant...

At
Review №25

Excellent customer service...on time delivery... I highly recommend abc cargo...

Di
Review №26

Am regular customer of ABC, so far I havent face any issues from them. Why I prefer ABC is their service is extra ordinary. I hope ABC will keep the standard same..

Su
Review №27

Please dont trust in this reviews because this all are internal staff members ,because i have suffer from this liers ,i received my parcel 3 months its too much delay and bonus point is its damage and good think is they take money of Air & send by Ship this is true because the guy came to deliver he asked me tips because he brought my parcel and i was very upset he said dont angry on me u should have deliver this by air if its urgent see thats how i came to know.....ABC big lier now Even my friends they are suffering .please see the pic for proof

Jo
Review №28

I have been sending goods through ABC cargo and I am very much satisfied with them service provided by them.. They are very professional and ensure to deliver the goods on time..

ja
Review №29

I believe no one send cargo with ABC cargo .❌🚫❌‼️‼️‼️‼️I want to rate this company negative not even deserve single start but no option to give that.With my worst experience with ABC cargo when sending time you promise within 20 days delivery but after send courier it reach their in 45 days. And your manager don’t know how to talk with customer and he uses only very bad words.👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Ab
Review №30

I have not rece my second cargo back to back.. one is sent on decem and another sent on air cargo 31 days ago..😞😞😞

Pr
Review №31

I have been using their service quite frequently and have been very satisfied with the service provided. Last month, there was an unfortunate miscommunication which was immediately attended and sorted out. Thanks for the quick response.

Ge
Review №32

Excellent all around! Had 2 heavy suitcases shipped from a hotel in Abu Dhabi all the way to Hawaii. Both suitcases arrived very well packaged (wrapped in styrofoam and clear wrap) sooner than expected and delivered by FedEx for a price a lot less then FedEx quoted on their own website (FedEx is a US shipper). Throughout the whole process I received excellent communications through WhatsApp including tracking info. Highly recommended.

Su
Review №33

Great service as always. I have been relying them for my courier needs for quite some time

Mo
Review №34

ABC Cargo are really good, prompt service, reasonably rates.

Di
Review №35

I had an amazing experience with ABC, I received my parcel in good condition. Highly recommend.

MU
Review №36

Thank you for your efficient services for delivering my boxes to kozhikode. I sent 3 boxes the first time and within a week, I sent 3 more boxes. I received all boxes right time. The boxes were wrapped to ensure care was given to the contents inside. I like the communication received and quick replies to my inquiries. I will recommend you to my friends.

Li
Review №37

Good ,helping, reasonable price, committed, and following up too.

Ta
Review №38

Please note i have used door to door service through ABC cargo reference number AMZZ19223 Maharashtra ,Mumbai. Firstly the person came to pick-up my package they told it will take 01 month to reach destination which was dispatched from Abu Dhabi on 06 Mar 2021 but they received package today 28 April 2021 nearly 2 months, Also I mentioned clearly my parents are senior citizen they are 70 age plus therefore please make sure the handler drop at my residence which is on third floor and they said yes it is door to door service but today when your handler came they drop my 2 package below the building and denied to take upstairs on third floor and if they want them to drop till third floor they asked for money and they left without giving any reason. My parents they had hard time to find somebody and paid them to take package to my flat which was 40 kilo.Your handler are so insensitive and highly unprofessional to ask money to carry package till third floor as I paid for door to door service.Next time I will not take your service as I have send my other package through ST courier & Cargo they drop my package earlier then you and at my third floor flat till door.Inspite of complaint no action was taken ,very unprofessional behaviour, their India handlers are good for nothing. Please dont waste money taking ABC service .

Sw
Review №39

Attaching the pics of the air cargo delivered to UK.Disappointed with the services.Mostly broken and few missing items.

fa
Review №40

Most economical rates for cargo. Excellent customer care services.

Ja
Review №41

Poor service.i send my parcel december 2020. till today no response. 5 month already. worst cargo service.

Ma
Review №42

Good customer service and professional approach to the timely queries and concerns.

Ma
Review №43

Timely delivery! Packaging is also good.

Bi
Review №44

I sent air cargo to india by ABC cargo on December 2021 and still not received the items.. Dear frinds do not trust this ABC you will loose ur money time and valuable things.. I lost my hope now more than 5 month... Thay sold my items or they lost it someware.. Be careful guys..

Ro
Review №45

I did not receive regular air cargo which was sent on 12th march 2021. ABC cargo promised cargo will be reached in 25working days and while tracking for the dispatch it shows pending for clearance from march 24,2021. When I call abudhabi landline number everytime they say it will reach next week.. Next week.. So on.Do not give any fake promises to customer regarding the transit time. I contacted Mr. Yousef. Since 3weeks he says the same. Its pending for clearance from Delhi. Its going to be 2 months. Kindly do the needful.

mu
Review №46

Last month I send a cargo through ABC. Received on time, very professional service. Thank you ABC team for your support.

Ji
Review №47

Very bad experience, They promised 25 days for the air cargo to kerala clearing through Delhi, But now its 40 days and not reached the destination. They dont even give proper reply to our telephone calls. Irresponsible people and irresponsible courier.Kindly dont choose this courier or only choose if you are okay to wait 3 months for an air cargo👎👎👎

SD
Review №48

The cargo services.The cargo services are most challenging business to achieve customers satisfaction bcz it is depending on their services and authoritys cargo clearance from the port to delivery the shipments. 80% customers are getting their shipment on time but other 20 is suffering very long delay to get their shipment due to port authoritys approval. Then these 20% s comments and arguments putting more complications in their cc relationship. My friend waited more than 3 months due shipment clearance from port, off course he couldnt happy with ABC. And their after all relation is very bad with him.

li
Review №49

Abc is responsive about the queries the customer have. satisfied with the customer support.

Ra
Review №50

I sent last month 6th they promised that thay take 21working days to deliver ,today date is 6 but still they didnt deliver its useless to give fack promise customers

Um
Review №51

An excellent service provider who always make sure their customers are delightfully embarrassed with so called No. 1 service.Never keep up promises.Never deliver ontime.Not supportive call center staff.False promises.In short, ABC will be the best pick to make your relocation experience unforgettable.I see all google reviews got a stereo type response with no use. ABC is so poor in email courtesy as well while responding from their customer service email.The best part is Air Cargo 60+daysSea Cargo 80+ daysIf you are luckier than us you will get more days to add.Please avoid this agent and go for some decent firm if you don’t like problems.

Bu
Review №52

Absolutely HORRIBLE service by the company, I had sent a consignment and its been around 2 months but still it is not delivered to India.I was promised 25 working days and its been much over that. Every time i call them they keep giving me false extra 10 days.I would not use nor would recommend anyone to go in for this company. My big mistake to use their poor, unprofessional service.

AR
Review №53

I am totally satisfied with the services provided by ABC cargo and courier... The items which I sent to my family has been reached there without any bit of delay... Good professionality in dealing with customers....

Sa
Review №54

I send cargo and received on time. Good service.

An
Review №55

Completely satisfied with the service provided by the ABC team. Had a great experience and their commitment towards work is remarkable. Quick delivery at an affordable price.

An
Review №56

On time delivery. Great service.

Ri
Review №57

Was promised 45 working days for sea delivery.Over 55 days now.Now been given an estimate of may be 1 month more.Excuses saying it’s delayed for every one..Covid measures...Covid had been there for a year now..I was hoping there be a zero star..I would have stayed away if I knew about the bad service.

Ka
Review №58

Extremely professional company. Would recommend

ch
Review №59

I have never had any problems in your service. we have had an account with you and I am always happy with your service. I have recommended you to a couple of my family and friends

Ti
Review №60

Im sending for the second time. Thank you so much for delivering it earlier than the assured date. Good team work guys keep it up.👍

Sa
Review №61

If I could give less than one I would. Its been more than one and half month since I send my courier and they promised me one month. And when I contact calicut office, they say Dubai office is responsible and now they are saying mumbai office is responsible. I send my courier on February 14 and still I havent recieved it and they are claiming they need another 10 days! And when we say we were promised such and such, they just say they never did that and all. Its totally not worth it..i really hope people wont fall for their false promises again!

na
Review №62

They are highly competent in the shipping process and careful in handling our cargo. Very professional and accurate. But slightly disappointed about the staff’s approach towards customers.

sa
Review №63

Very professional and good customer service.Thanks ABC cargo

HA
Review №64

Worst cargo service of UAE in other word cheater they charge me extra 150AED with promise of deliver by air in 25days now we reach 43days still our cargo not reach and the customer service no clue when is going to reach they just repeat same statement next week it will be deliver I want to give zero star please humble request don’t use such service

sy
Review №65

I send an aircargo with ABC cargo before 2 months. still it is in customs clearance since 1 month. Irresponsible couriers. A screen shot I posted which will explain date of booking. till now it is not delivered. even it is not cleared from customs. I am following up with them regularly but no use.

Ar
Review №66

Service is impeccable. Cost efficiënt & customer centric. Really appreciate ABC cargo team for their effort in this tough scenario, regarding delivery of my personal belongings safely and on time.

Ra
Review №67

Very poor service. No matter how many times i call them up i get the same update as yesterday. once, twice i can still understand if they dont meet their commitment but the guys on the phone seems to be trained to keep us running around. if you ask about this review to them, they will say this is by their competitors. guys am not a competitor. i have opted for their service, paid full amount in advance, i call them up only to get disappointed!

Sa
Review №68

Worst cargo service, I sent cargo to home by air. And since 3 weeks shipment under clearance, they are not responsible. Or may b they are cheering us saying air cargo and sending by ship. I didnt get cargo even after a month....poor service.

Ka
Review №69

Do not use ABC Cargo’s service! My family is highly disappointed with the cargo service. We send furniture overseas through them. Our expensive hardwood furniture is all broken and damaged. A very unprofessional and inexperienced staff who do not care about their customers. Never again!

ar
Review №70

I sent my parcel on the first week of December to Kerala using their Air Cargo facility. As promised it reached with in the committed time. All the items were well packed, safe and intact. Considering the pandemic situation, I was a bit reluctant to use the service, thank you very much for your good service.

Ma
Review №71

Great service with nice and helpful staff. Shipping charges are reasonable. High quality service and have commitment to customer satisfaction

El
Review №72

I am expressing my deepest disappointment with ABC Cargo.I have sent AIR cargo to India for a family function and Christmas on Nov 17, 2020 but till today (35 days) they are unable to deliver the parcel to my family.Initially ABC customer service team responded to my 2 follow-up emails and thereafter no response from them too.I ran behind the brand and goodwill of the company but at the same time one of my friends suggested and sent his parcel through Sea Breeze (sea cargo) for almost half of the price per kilo and his parcel is delivered to his family already.I doubt ABC Cargo is taking higher charges from their customer by promising 20 days’ delivery time and mentioning AIR Cargo but using sea cargo services.I would never suggest ABC Cargo to anyone.

Ma
Review №73

One of the worst delivery service to india...Please dont trust these people...they dont respond to ur calls...they juat say u will get it in 7 days....please dont deal with these poor commmunicating people ..worst courier service....

Ne
Review №74

Delivery was super fast and the service was amazing.. also mentioning the staff quality, the were very helpful.

Sh
Review №75

If you guys cannot provide parcel on time, then why giving false promises. Its going to be a month, still my parcel is not reached yet. Same case with everyone i guess when viewed the reviews. Only if your service start improvising, people will trust you again. If your sending cargo via shipping and pricing us for the flight charges..shame on you. Profit should be made with excellent services not by cheating.Delhi consignment and outpass delay stories are not going to work anymore. SORRY FOR SUCH POOR COMMENTS ON YOUR SERVICE. YOU DESERVE IT.

Se
Review №76

They are not deserve 1 stars. I send our material on 25th Jan 2021 from Al Ain tracking number ALN75161.They told to us Boss only 25 days your parcel reached your door now today 2nd March 2021 and parcel still waiting for clearance at Delhi Airport.. I send our material for our sisters marriage now only 9 days balance for marriage.. Whenever I call to abc cargo for enquiry they reply only 2 days only 2 days only 2 days olny 2 days only 2 days only 2 days only 2 days.Some agents dont want to talk with me bcoz they cant solved the problem.. If our material not reached before 10th March then I will go to Al Ain court

Pa
Review №77

Highly recommended and good customer care service.

an
Review №78

Had a good experience with ABC team. My consignment including glass crockeries were delivered in good and well packed condition. Thank you team

Su
Review №79

The worst cargo and untrustable cargo ever seenI lost 4 kg of my cargoI have the pictures with me very badReached there lateNo one takes the responsibility of our complaint emailIf the owner or higher management is seeing this pls email me

Me
Review №80

Offering 25 days delivery. 35 days now not yet cleared. If they cannot deliver on time why paying too much money.

Ja
Review №81

Worst experience with this cargo company, not professional at all.

N
Review №82

Good quality, safe delivery, great Recommended

Ma
Review №83

Promised 25 working days for normal air cargo from UAE to Kerala. No further tracking details available.

PR
Review №84

I sent an sea cargo from ABC Abu Dhabi but i lost so many things from my cargo, when I receiving the cargo packings everything was very clear but after open the box what I keep six, seven things is not there its very bad experience from your service side and one month before I complainted about it directly to your office (Calicut and Abu Dhabi) but I didnt get any response from there side so please take action immediately. I shared my Bill number everything on your whats app. If you guys could not give proper service then why you are taking this kind of risk.

Go
Review №85

Always great service and the use of technology to order is fabulous. Keep up the great work

RO
Review №86

I am very happy your air cargo service, I will Ref my family frds 👍

Pe
Review №87

Very poor service. They promise the delivery within 25 days but until now the cargo is not delivered. Would not recommend anyone to opt for this cargo services.

pu
Review №88

My parcel on time received, thank you very much for your service 😊Good job👍

Ar
Review №89

On 23rd of December 2020 I sent 2 boxes from Abudhabi to Karnataka but haven’t received yet. Now it’s been more than 60 days. Services is really very pathetic.

So
Review №90

Great dealing. ABC cargo is prompt. I highly recommend.

se
Review №91

Trustable logistics partner. Best service and competitive rate

Ni
Review №92

Thank you ABC cargo for delivering my parcel on time..I will recommend ABC anytime.

go
Review №93

Great service, they provide me good customer Service and prompt delivery Thank you ABC Cargo

Sh
Review №94

Appreciate not only the service but also ur ability to communicate quickly and thoroughly with us

Su
Review №95

They are highly professional, have good service and maintain transperancy on the information about transport throughout shipment..

Na
Review №96

My only regret is that I didnt look at the reviews before I decided to send through abc cargo. Very bad service, the cargo as per them is been stuck at clearance since a month now. Non responsive customer care, forget on time delivery, Im just hoping that my thing gets delivered at least. 45 days and still counting days. How are you going to compensate, please dont come with your standard copy past replies. Give the customer a refund if you cant live up to your promises.

Sh
Review №97

If you guys cannot provide parcel on time, then why giving false promises. Its going to be a month, still my parcel is not reached yet. Same case with everyone i guess when viewed the reviews. Only if your service start improvising, people will trust you again. If your sending cargo via shipping and pricing us for the flight charges..shame on you. Profit should be made with excellent services not by cheating.Delhi consignment and outpass delay stories are not going to work anymore

un
Review №98

Please don’t send any items with ABC cargo to your country for family. I send some items for my son birthday on August 31 . They told me items will deliver 20-25 days. But it is deliver today October 23 . My son birthday was on 26sep. All items for his birthday. Chocolates and sweets all damaged and My family trow away. Please Don’t spoil your cash with this stupid people. They cheating people. Please share others this infrimation your dears and friends.

Mu
Review №99

Very nice and fair chargeAfter all they focous on making customers happy

Ho
Review №100

I sent Abu Dhabi to India through air cargo but they delay more than 50 days still not yet delivery my cargo... Worst response and service.

Information
49 Photos
100 Comments
3.1 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://abccargo.ae/
  • Phone:+971 56 539 5362

Categories
  • Courier service
Working hours
  • Monday:8AM–11PM
  • Tuesday:8AM–11PM
  • Wednesday:8AM–11PM
  • Thursday:8AM–11PM
  • Friday:8AM–11PM
  • Saturday:8AM–11PM
  • Sunday:8AM–11PM
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