user
Dusit Thani Abu Dhabi
Abu Dhabi, United Arab Emirates
Appearance

Comments
Ka
Review №1

Happy to spend my weekend at Dusit Thani. It was very relaxing stay and thanks to Rogen for upgrading us to a bigger and nicer room with living room and kitchen. Ahmed was very helpful during the check-in, it was easy and fast even though we arrived a little bit early. The hotel looks very sophisticated from the lobby to the interior of the room.We enjoyed our breakfast with different kinds of cuisine. They are very particular with the safety of everyone esp this pandemic time. Warren and David were great on serving and very attentive. They ensure that we had the food that we ordered.I will recommend this to my friends whenever they wanted to come and visit Abu Dhabi.

LE
Review №2

The hotel it was located in the region of Abu Dhabi 925 sultan bin Zayed first Street near to Abu Dhabi bus station it was located centrally in the main city best for booking you got all with worth for your spending hear all access are good hear, good service for rooms and food dining facilities, staffs are good and polite, the prepare a great food for all for the customer will very good satisfaction ☺️☺️ ☺️Best for business meetingsBest for conducting some exams for coursesBest for stay with family and friendsBest for couplesBest for holiday toor and more you got hear.

S
Review №3

Didnt live up to the expectation. Very limited choice and the food is tasteless. The staff are very curtious. Dessert was good though. Expected better options and more variety specially its lunch time. Not worth the money.

Mo
Review №4

Thanks to Mr. Ahmed Hamdi. Very welcoming person... well done

Iv
Review №5

I’ve been here many times and they didn’t fail to amaze me every time I stay. From their front desk reception to the room which is clean and spacious. During my previous visit I ordered for a Hawaiian pizza unfortunately it doesn’t looks like what I expected. They just put pineapple to look like Hawaiian. But, overall twas a good stay. Highly recommended.

Gr
Review №6

Diner at the indian restaurant was fabulous experience of savour and taste. Enjoyable evening.

Ri
Review №7

Very nice hotel for a family get away. The staff are friendly and attentive. The receptions staff helped us get a better room for our family size. The family rooms have a bedroom and loving room with ensuite bathroom. The pool on the roof has a great view of the mangroves and Abu Dhabi. The breakfast was fantastic with fresh fruits, porridge, breads and warm options. Loved the hotel and surronding area.

Ал
Review №8

Nice hotel. Positive experience.Friendly staff.

ma
Review №9

Good costume service. Nice place

Fa
Review №10

It is really amazing place I really enjoy there with my friends we will visit again

Ma
Review №11

One of the best hotels we visited. Weve been here how many times. Its 10 star 🌟for me. From the reception to the food excellent. Their buffet is the best and not to pricey. Im highly recommending this hotel.

K
Review №12

Amazing and Fabulous Hotel. But recently with Covid , the rooms service is a little off. We took a Humongous Suit- it is literally and One bedroom apartment, connected to a twin-bed room for the kids- the suit comes with fully isolated queen bed bedroom , living and sitting area with Kitchenette, and isolated bathroom

ra
Review №13

The hotel is good but WiFi is very poor, some of the services is slow, I had in room dining and I asked them for ketchup and Mayo it came after 1hr despite me calling them 3 times. This hotel can turn to excellent if they work more in customer services, WiFi for sure and change the furniture

wa
Review №14

A very nice and beautiful hotel, special thanks for Mr. Wajih, Mr. Nasser in the reception, and Mr. Foster in the room service..I have some small things that I want to share with the hotel management only. Thank you.. I hope you all the best.

Le
Review №15

Had an amazing experience here. I love the interior of the hotel and we enjoyed our swimming. We really did it during night and day. Worth it!

Lu
Review №16

Was very delighted and pleased to stay at this hotel. Very clean stylish and with amazing welcoming team of staff. Will certainly come back. Thank you

Ma
Review №17

Good size outdoor pool with Jacuzzi, climate control water, extremely clean, friendly staff,Outdoor cafeteria, sun shades and loungers available, located on 23rd floor , from 8am to sunset

ry
Review №18

Went to Namak restaurant... The food is really good and the service is quick.. 100% should try the lucknowi gulati kebab and mutton rogan ghosh... Good experience and wonderful service by Ms. Hema

Wa
Review №19

Beautiful hotel, many restaurants to choose from.Great service.

Af
Review №20

The food and variety in Urban kitchen (Restaurant in Dusit Thani) was by far the worst i have experienced here in UAE. The buffet is AED 170 per head and was a disaster. No variety plus the food was dry.

Ab
Review №21

The building and infrastructure are great but the service was bad. I went for coffee at their lobby Cafe. It was bad and wanted to leave

Ad
Review №22

Still 4 days before I leave this nice hotel, information desk, hospitality & service in the restaurant is wonderful.What I 👍 like the most is the COVID19 awareness, as it is highly observed, about room, access to other important things is great, too.So far, I think some of the outside calls phone operators need to be trained how quickly need to respond.The Asian artist playing music around noontime, is 👏 fantastic.Before I leave, I hope I 🙏 can give you my full 5 starts.Ibrahim

Ni
Review №23

Good facility, prompt service. Will maintained and sanitized room on arrival.

Al
Review №24

A very well appointed hotel, with wonderful rooms and freindly staff subsistence.

Mh
Review №25

This is one of the luxurious hotels I have tried with. Highly recommended.

Kh
Review №26

Very easy check in and check out, very nice food at Benjarong, and a very spacious gym, nice location as it is in the city center, and the value for money is really good

Fa
Review №27

Neat, clean, and quite place, i feel welcomed.However i faced an issue, they didn’t find my booking. But they managed to book me again filling my requirements.

סו
Review №28

Dusit thani abu dhabi--An excellent hotel. Very helpful staff.Very friendly. Full value for moneyYou pay. It has many facilities likeSwimming pool, thai restaurant,And yummy meat delicacies restaurant. Its worth trying it.Its thai tradition based on DusitThani in bangkok- thailand.Very nice thai hospitality.Its worth every penny you pay.One of the best hotels in Abu dhabi .I recommend it.And its definitely 5 stars !Mr. Solo lejbovitzIsraelMay 18 2021

Sa
Review №29

Very nice hotel except for the Filipina lady who is answering the phone on housekeeping is very rude and unprofessional.

To
Review №30

IT doesnt take 2 to Confirm the High Luxury of the Dusit.The toilet sink not Ergonomic at alllll it gives u a back pain just to brush your teeth (& I use an electric brush)what about wearing contact lenses what about shaving what about fixing your hair ( by then I are crippled from back pain )The bathroom interior engineer doesnt know how to spell ERGONOMIC Toilet sink.

Do
Review №31

I enjoyed my time at the spa. Amazing

Sa
Review №32

Me and my family felt a poor hospitality at the urban kitchen restaurant. The glasses in which the water was served was really smelling bad.The management please have a look into it. I didn’t find a responsible person around there to give feedback. So Iam forced to use this platform.ThanksSanju S Anand

Wa
Review №33

Its really amazing place ..I like it

장래
Review №34

It was good, nice clean and kind staffs, reasonable price. I will recommend to stay here

Sh
Review №35

This bottle is located in muoor st and no much competition. Its in front of Al jazeera stadium and in the time of sports events this can be the best place to check-in.I visited this place for my company Iftar buffet and the even was very well organised.The staff was very welcoming at the same time taking care of the covid safety.Very tasty food. The lobby of the hotel is very elegant 👌 over all I had a great experience 😍👍

Ja
Review №36

Dusit Thani is one of the most prestigious chain of hotels.The Abu Dhabi hotel is well situated in All manners.Down town is just few minutes away. Salam street is behind the hotel that enables a fast travel to Dubai and Yas Island.Hotel staff is humble and happily provide you any kind of extra facility upon availability without putting a hole in your pocket.Room service is also great, responding imminently. Restaurants, I didnt get a chance to try, but looked great. Coffee is awesome.Parking facility is available for guests and is sufficient.

ku
Review №37

Struggle for vegetarians to have options. Dal is sometime in the menu, even veg curry. Sometimes have same veg curry in lunch and dinner.

ab
Review №38

Dusit Thani Abu DhabiThai-inspired design and gracious hospitality come together in the heart of the United Arab Emirates’ capital city.Ranked among the World’s Top 100 Hotels, Dusit Thani Abu Dhabi is centrally located in the city’s new business and government district, within easy reach of the Eastern Mangroves, the city’s iconic seaside promenade and the Abu Dhabi National Exhibition Centre.With its prominent glass tower, the five-star hotel welcomes guests with luxurious rooms and suites, while extended stays are accommodated in elegant executive apartments.  An array of exquisite restaurants serve delicacies to satisfy any palate and a host of facilities and services, including Namm Spa and DFiT Fitness Centre, allow guests to nurture their minds and bodies.

Mr
Review №39

For couriers or delivery boy no parking its a big problem if guest order something courier where they park the vechile

Sa
Review №40

We loved having delicious chaats at Namak restaurant. The staff and food both were awesome👏👏👏👏👌👌👌👌👍👍👍

Sa
Review №41

Very good price for the room and service

Pr
Review №42

Excellent place, well managed with COVID protocols.The food and service were par excellence.Its worth experiencing. I am repeat visitor to the place.

Ge
Review №43

Nice place to stay and to host guests to relax its a cool place and attractive ......

Ah
Review №44

Never been in a hotel like that , rude stuff, horrible food, very bad housekeeping,

Ka
Review №45

We went here for UAE national day it was a blissful experience... the staff was polite and the breakfast was a delight... absolutely recommending this place 🥰

Al
Review №46

Mcgettigans was a disappointment compared to others in the UAE.....its an upmarket bar with no pork and no smokingSo a bit of a Mcgettigans lite experience

Es
Review №47

Restaurant are good in this hotel benjarong it is a must and currently they incorporated a Good place to take a drink and see sports.

Pa
Review №48

The hotel was pristine.....great service and clean rooms. Staff was attentive

Sa
Review №49

Best place to stay in abudhabi calm and peaceful....rich and crisp ...and food was too good

Ma
Review №50

They have the most unprofessional staff! I was staying for a week for the second time and every time I asked for someone to clean my room, one staff me member always say that they will come as per their schedule and not upon request, the rest do it immediately even though I explained to him that I will be in the lobby waiting for my room. He doesn’t let me speak and keeps interrupting and talking back. The rooms are not clean and have patches all over. The water was leaking in the toilet, the knob for the shower is not even stuck so we can’t change the temperature, the the tub is stuck too. And when I complained they only offered an access to the lounge! Cuz they have good view and food!!! I don’t even care!! I don’t know why is it a 5 star hotel I would give it 3

De
Review №51

Excellent hotel, good location, food was unexpectedly good

Ka
Review №52

Very nice 👍 🛍️ hotel

Ol
Review №53

One of the best hotels in Abu Dhabi. Great place.

Ra
Review №54

Nice Hotel. Very Sophisticated Environment.

Ha
Review №55

Without doubt stunning hotel with luxury interior and decorative furniture 🥰👌😎😎 highly recommended

FR
Review №56

Its an amazing place with serene environment

Al
Review №57

Spacious and elegant. Great good options located conveniently.

Ge
Review №58

I visited the new Mcgettigans at Dhusit Thani. What a disappointment. Will not see me again.

Br
Review №59

Absolutely outstanding hotel with a very helpful, friendly staff who go above and beyond to make sure you have the best time. I would like to thank Ms Marge De Leon Dela Costa (Director of Rooms) and Mr Khalid of the Reservations Department.

Ja
Review №60

Good hotel wellet staff is very funny had a good sance of humor. I love it

Ri
Review №61

Great hotel with excellent international restaurants and an Irish Bar too.

Mu
Review №62

Great food, service, atmosphere...

Be
Review №63

Amazing brunch! Surroundings, food and service, all first class!! Would definitely recommend

ju
Review №64

Till ow everything is good but i like the freshness and and clean environment.

Ma
Review №65

I am working hereThis is beautiful place

Ma
Review №66

Loved the new Mc Gettigan at Dusit. Food and drinks deal are awesome

Ay
Review №67

Nice package they offered me was amazing, view is awesome, the stuff are so hospital, food buffet is nice , Services are nice too, ,,,, I really enjoyed my stay thereIn my next stay there at Dec 2020 , the lounge club ladies there Ms Rossele and Ms Orchid had served me the best!!!, and offered me their help and hospitalityIll keep booking at this hotel becouse of the above mentioned ladies

Ar
Review №68

Staff are very polite and well mannered. The lobby gives the feeling of grandeur, comfort with a taste of class. A very nice place to rest and relax.

je
Review №69

Loved the service and hospitality we enjoyed at Urban kitchen yesterday. It was my sons birthday and they gave him such a lovely surprise and made him feel so special..The food was good quality though the choices were a bit less but totally understandable at this time...

Mo
Review №70

The Reception staff who checked us in was not professional at all, Talking a lot and in a way he shouldnt talk to a hotel guest. He told us that they will allow a late check out until 3 PM, but at around 2 PM the reception staff called us and told us that we had to checkout immediately. The room was not that clean as well. This was my first time in this hotel and definitely my last time.

Sa
Review №71

Had Dinner at Benjarong. An authentic Thai fine dine restaurant.Food was good.Service was good.Ambience was Nice cozy.I would Highly recommend it.

gu
Review №72

Though we had a short stay there but it was amazing..must visit everyone... Their services are just commendable!!! Loved our stay... 😍

Na
Review №73

Very beautiful Hotel & spacious swimming pool

Mr
Review №74

As I entered the hotel, I did not expect that there would be a hotel of this beauty, luxury and sophistication that deserves another visit 👏🏽🤩

mu
Review №75

1 time i picked this place cricket man malngaa

Ma
Review №76

Rooms are nice and clean, beds hard. Check in was an extremely tedious process. Gym is well equipped with views from 20th floor.Restaurant was the biggest disappointment. Overcooked noodles, bland sauces, salty taboulleh, creme caramel that must have been stored in the fridge et c.

mo
Review №77

Long waiting in check in .Food doesnt meet the 5 stars hotel and amount paidThank you Ibrahim from urban restaurant for the outstanding service .Staff are great , but need to review the hotel management and F&B

Wi
Review №78

Amazing hotel. Their restaurants Benjarong, Namak are simply awesome.

se
Review №79

Namak by kunal kapoor is just amazing place to dine

TH
Review №80

Very Pleasant and friendly staffAmbience is so goodHospitality is very nice.. the rooms and suites are so goodMeets the 5 starWorth the money

Mi
Review №81

One thing is for sure, the food here wont disappoint. If youre a fan of East Asian food, then this place is for you. The portion sizes are generous.The swimming pool is a little on the small side considering the size of the hotel.Why the four stars? No one in the hotel was fully aware of the package we had taken. Everytime we chose to privately dine-in meant talking to several people, reception, restaurant staff, managers who all were not aware of our package. It caused a lot of undue stress.BUT a few staff members did really make our stay more comfortable; Restaurant staff: Ibrahim and Shishir and front receptionist: Orchid, all went above and beyond their job role to ensure we were happy. Thank you :)

Ka
Review №82

Great Thanksgiving Dinner staff went out of their way to accommodate guest

Ma
Review №83

Not a bad hotel but even the non-smoking rooms smell (I have stayed twice, and twice they smelled) and neither the operator, the reception, maintenance, or housekeeping picks up the phone when you need something. You have to keep calling and calling and calling. It gets frustrating quickly.

Th
Review №84

Great service nice rooms would definitely return

Pr
Review №85

Lovely ambience and security tooI love the pool area the mostNamak restaurant is best 🤩

Mo
Review №86

This was one of the most amazing hotel experience I have ever had. The room was a dream, the swimming pool such an experience, the restaurants were so high quality and diverse. The staff impressed me the most; their hospitality is beyond the 5* level (restaurant staff, cleaning lady in the room, reception, concierge, swimming pool staff). I would like to thank everyone in the hotel for making our stay such an amazing experience and making our honeymoon a dream.

Ay
Review №87

Food is not so good. Service is ok.. during my stay TV didnt work properly, Internet was slow. Staff is quite friendly.

Ha
Review №88

Exceptional hotel and staff. Great gym and dining... sadly never got to use the pool!Top tip: there’s a late-night supermarket, pharmacy and normal working hours dry cleaners behind the hotel which compliments all the services provided by the Dusit Thani. Having options is always great.

Wi
Review №89

Excellent friendly service. Superb mix of wonderful flavours. Best satay sauce ever and wonderful fragrant iced tea.

Ch
Review №90

Nice And good hotel,

LA
Review №91

Most amazing hotel in Abu Dhabi..I am part of Dusit Thani construction..Very new technology used for visual interaction (IP TV)and most luxurious and spacious rooms.

DM
Review №92

Really good ambiance!

be
Review №93

Nice hotel in city

Re
Review №94

The longer you stay in a hotel, the more accurate your review will be.I have stayed in the hotel for 46 days, and the level of service was below expectations!Food quality was very bad that only pets can eat it, and whenever we complained we were answered by rudeness of the kitchen staff. Especially Windy from the in room dining, she was the most rude of all staff.Unfortunately, the rudeness of staff was from every department, even reception. Imane from reception was very rude to me, and once she almost kicked me out of the hotel, as if it was her fathers.When Im back to Abu Dhabi, Ill definitely NEVER choose to stay there!

EM
Review №95

Great cozy 5 star hotel in quite part of any dhabi, highly recommend, rooms are spacious and comfortable, I have taken few picture to show along this review, the checkin process is following the covid 19 health hygiene and standards , safe and clean

sa
Review №96

I love the room, staff are great and you feel in real hospitality since you step in the hotel.Smart TV which you can play YouTube and connect your mobile as well.Spacious and clean bathroom

Ha
Review №97

We have visited it at asian night... Open buffet... Mny countries traditional food like thailand, japan, chinese, indonesian... The best dish was romen with sea food and coconut soup and chinese noodles and from desserts the coconut Pina cotta and the passion fruit cheesecake... The only reason i didnt give 5 stars is the sushi some were too salty.. Some werent tasty at all... But there was a great variety including duck breasts...

Is
Review №98

The ambience and interior is awesome. The open lobby makes it look larger than life. The food at the Thai Restaurant Benjarong was awesome.

Ho
Review №99

Love the place,clean tidy amazing buffet and you can take a cup of coffee with you if you like

Ut
Review №100

Loved it. But quite costly.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:https://www.dusit.com/dusitthani-abudhabi/
  • Phone:+971 2 698 8888

Categories
  • Banquet hall
  • Hotel
  • Brunch restaurant
  • Event venue
  • Lounge
  • Spa
  • Thai restaurant
  • Wedding venue
Similar organizations