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Gulf Air
Abu Dhabi, United Arab Emirates
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Se
Review №1

This ugly pathetic airline and its useless staffs cannot solve an issue which happened by their fault for 2 months.Airline website and dubai Airport clearly said PCR test 72 hours from DEPARTURE time is acceptable but the airline staffs at check in counter in cairo airport refused my boarding insisting that it is 72 hours from ARRIVAL timeHow can you be so silly? Really?Lets say I fly to Brazil and transit hours.How can my PCT test 72 hours from Arrival time? Please get the point and use your brain.I showed them Gulf air website even.None even tried to see the proof and simply ignored and despised me.A manager called Ibrahim was main source of the problem.He said I know it is not your fault but I cannot lose my job by allowing you boardingI have lost words when I heard this.Female staffs sitting at the check in counter were super rude and uneducated. They were super UGLY people.I raised a problem to gulfair directly but none answered my phone and none replied to my email.I went to gulf air office in downtown cairo.Manager was absent (as usual) and a staff at the reception told me to send her email..NevinAs expected, none has replied for 2 months.this airline is nightmare. In my entire life, I have never seen such an ugly company.I used to fly with Emirates and I had to use this airline during Eid holidays due to unavailability of Emirates.Now I know why Emirates is the best.Not a single person working for this company tried to solve customers problem.GULF AIR is a disaster.At least try to immediate what Emirates is doing. You will be less pathetic than this.If any of you, gulfair, sees this review, contact me as my issue is not being solved and you people are ignoring me.You took my money for nothing by letting me stay more nights in cairo and pay for another PCR. Didnt you? Pay it to me. Compensate me. You shouldnt be this bad to your customers.

Ah
Review №2

Best customer service..👍

mu
Review №3

When ever I visited this office found closed. And I book my seat for 13 may 2019 still not refund my money

Mi
Review №4

Been waiting for refund for almost one year with no response from airlines whatsoever

Ad
Review №5

I purchased ticket from Abu Dhabi to Karachi. It had transit in Bahrain. After booking, below message was on website.___For passengers with a transit in Bahrain International Airport of more than 8 hours, you may be applicable for pre-arranged hotel accommodation, please contact our World Wide Call Center for more details.__After reading message, I called on call center, they said you can not stay in Behrain for more than 8 hours in transit. Now you have cancel this ticket. Less than 10 mins, now they are deducting 100$ on refund. Almost more than 50% of ticket price.Why website is selling long transit ticket when it is not allowed. This is really unfair.

Ka
Review №6

I like Gulf Air. Cheap prices , reasonable stop time at Bahrain airport, reliable aircrafts, good desk and cabin services. Rarely off schedule. Services teams at Bahrain airport are freindly

Mo
Review №7

I will tryi hope to be good

Ab
Review №8

Very good, nice people to deal with

Sa
Review №9

I dont know why Gulf Airlines doesnt usually follow the scheduled flight timings, it is always late, always delayed, No time management. I flew 4 times and all my flights were delayed!!!

Ma
Review №10

Excellent place, friendly staff

No
Review №11

Worst Airline ever, they cancelled my booking at the last moment and they didnt even bother themselves to give me an alternative booking, i will never ever book with them

Ma
Review №12

Gulf air,,,,,, I will suggest for my relations and friends.The evergreen in my mind.. Not making passengers more tension in the check in counter ==== Very good service from the middle east======

Ki
Review №13

Very bad experience with gulf airline during my last trip to Pakistan. They over charge of lage and Change my return ticket without informing me

ab
Review №14

Good Service and nice people

mo
Review №15

Cheap and good airlines

Mu
Review №16

Staff is not well trained. I have ask for visa on arrival for bahrain. Staff told me u have buy low fare ticket visa visa on arrival is not possible

jo
Review №17

Not helpful...

Mo
Review №18

Good support

Mu
Review №19

Gulf air office and Oman Air together , wall to wall

Ah
Review №20

70 years of failure

Na
Review №21

Good service

Ax
Review №22

Nice

ab
Review №23

Gud response

ka
Review №24

Ticket

Al
Review №25

Bed

Vl
Review №26

Delay

La
Review №27

Amazing

No
Review №28

The saddest experience happened with us today! You do not answer the phone, emails, clarifications, and do not even acknowledge the reason for canceling the flight!??? What is important is the first and last time with you and it is impossible to repeat this experience 👎👎

mo
Review №29

Very bad, the reservation was changed without providing alternatives, and on communication with them, they said, take back the reservation amount after they used the price of 5 tickets for more than a year

KH
Review №30

Everything is good in these lines except stop at Bahrain International Airport for long hours sometimes.Transit is their only fault.

Ma
Review №31

Wonderful

Ha
Review №32

A respectable company has been hard-pressed in its very high-performance flightMay Allah reward you

aw
Review №33

Gulf pilots very distinguished service and cooperation of staff and a high understanding of the change of travel dates with the possibility of canceling the traveler and receive the price immediately I have a flight canceled and reviews the office gave me all the satisfactory options I do not trust myself other than Gulf Air

Ah
Review №34

Worst experience on Gulf Air travel from Egypt .... I wish a continuation of management if you care about the views of your customers

Mo
Review №35

Good and ticket prices are low and wonderful

M.
Review №36

Regular service from aviation staff to the airport

ba
Review №37

Rowoah and calm

ab
Review №38

Bad

Information
4 Photos
38 Comments
3 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:http://www.gulfair.com/
  • Phone:+971 2 614 3210

Categories
  • Airline
Working hours
  • Monday:8AM–8PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
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