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Egypt Air
Abu Dhabi, United Arab Emirates
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Comments
SH
Review №1

I try to call many time but there’s no responseVery bad service

Em
Review №2

Never answer the phone..totally unprofessional.

Oz
Review №3

Worst management and staff. TheAttitude is very bad. They never answer the calls. THEY REFUSE TO ACCEPT THEIR MISTAKE. Never recommending this airlines again.Dubai office staff is answering the calls BUT they DONT GIVE YOU THE FULL AND RIGHT DETAILS. They also keep your calls on hold for too long.They dont get back to you regarding the complaints you raise. Very Bad experience.

Mo
Review №4

This airline did not communicate to us that a Covid test was required before boarding the flight. In fact, they gave false information. Also, the food was absolutely horrible. We were served sad sandwiches on both 4 hour flights. The airfare wasnt cheap either. Dont waste your money.

Ah
Review №5

Good service 👍🏽

Kr
Review №6

This airline failed to inform customers that they needed a negative covid test to board the flight. They never answer the phone. They are taking people money, I would not recommend

Em
Review №7

Good airline, many time we travel with them but like most of comments they are not replying on phone so why you add the phone number if youre not going to answer the phone

أح
Review №8

Perfect 🥰

ta
Review №9

Very good service ......

ma
Review №10

I visite last mount

sa
Review №11

Very bad experience, no one answers the call and there attitude is very bad

Mo
Review №12

The office not crowded and parking around available with fees. I had a problem with my ticket and i went 3 times and I expect it was egypt air mistake but after certain time they found the issue and did fix it with reasonable price and I was OK.

am
Review №13

No one responds to the phone. I wish I could know why!!!

Ap
Review №14

Egypt Air was the worse flying experience we have even had. They are equivalent to Spirit airlines in the US. Every flight in the terminal for them was delayed or cancelled. Our flight was delayed by more than 11 hours causing us to miss our connecting flight. When rebooking our connection the Egypt Air manager ensured us that our flight would be at 10pm and we paid our rebook fee of $250 per person (different airline). Long and behold, the 10pm flight did not depart until 12:45am causing us to miss our connection. The response we received from Egypt Air was that it is not their responsibility for another airline. We ended up losing 2 days of our next leg of travel and costing us over $1500.For a place that constantly reminds tourists that a man is only as good as his word, the irony disgusts me. We were treated so poorly, airline personnel gave us attitudes, and as the only Americans in the airport, we were also the only passengers they did a thorough security check on.Save yourself the headache and DO NOT USE THIS AIRLINE. We will be reporting them to the department of transportation and Star Alliance to drop them from their service.

Mo
Review №15

I need to thank Egyeipt air they are very helpful really appreciate 👍🙏

ze
Review №16

Very small office, only two people, they dont have much patient to deal with the customers

Mo
Review №17

This staff in the office were nice but I have explained to them how thinks work with visa payment etc... They should be more professional, no one answers the phone!!

Al
Review №18

I Love the food in airplane 🤩🤩🤩

Ge
Review №19

Planes not good enough but staff and flight time is good

JU
Review №20

Love it

id
Review №21

Best flying experience

Al
Review №22

Very good office for booking the tickets but some time they have crowded with people

mo
Review №23

Good stuff with good service

Id
Review №24

Because they have God customer care

Sa
Review №25

The worst experience ever 🙅‍♂️🙅‍♂️

mu
Review №26

Very good management

Mo
Review №27

Egypt air now is amazingThanks

Mo
Review №28

Called the call center but no pick up at all.

عب
Review №29

Very good thank you Egypt Air

Sa
Review №30

Good place to reserve a flight ticket to Egypt

pe
Review №31

Very good experience

Om
Review №32

Great food and stuff

Ah
Review №33

No educated staff

Bo
Review №34

Nobody answered the calls

Me
Review №35

Good service

na
Review №36

My life

mo
Review №37

Good

Eh
Review №38

Very good

En
Review №39

Nice

He
Review №40

Ibrahim

Ma
Review №41

Amazed

Pr
Review №42

خدمة متميزة و استقبال رائع من الموظفينانهاء الحجز و حل المشكلات بطريقة احترافيهتحية للأخوات عل أسلوبهن الراقى 👏🌹

Za
Review №43

A distinguished flight and continuous follow-up is required by those in charge of it from the higher management

Hi
Review №44

009714435844 For three days, I call the same number from Riyadh, but I press 0 to talk to customer service. I advise it knowing that I am Egyptian

ah
Review №45

Zero service and worse employees than you can imagine, and the company does not have any customer service system, and they hire people, and they dont understand anything but the customers, and I swear to God that they have a star

Os
Review №46

Bad place and worse service and I advise not to go to this company

Ma
Review №47

Bad and bad service

Es
Review №48

A teacher with the utmost respect and appreciation, thank you, the sons of the nation

ti
Review №49

If you allow an inquiry, I am an online checkpoint the first day of the month, and I go to Egypt on the 27th of the end of the month and return to the Emirates on November 6, so why? The analysis of the PCR is what is supposed to be completed, and is it working in designated places? Thank you for the two cases in Egypt and the UAE. The procedures are complete if you allow

Sa
Review №50

One of the best airlines for providing them with distinguished services such as overnight stays in transit for more than 6 hours

Ma
Review №51

Staff help you comfortably and cheerfullyMutual respect and prompt service

Me
Review №52

The correct phone number is+97126344777Address on Istiklal Street, Mufid Al Mazrouei BuildingWorking hours are from Saturday to ThursdayMm from 09:00 to 17:00

Re
Review №53

Good company, not good service

Sa
Review №54

Where to book travel tickets

Ah
Review №55

Treating employees is unhealthy, and I said respect and say Zouk, we were in Egypt

Sa
Review №56

The staff are helpful and the transactions are fast

Ma
Review №57

Wonderful service

yo
Review №58

The worst need is somebody on the phone

مح
Review №59

Excellent service and sophisticated people in treatment

Ya
Review №60

Head office in Abu Dhabi to book tickets or change reservations ... Staff are helpful ..Main office in Abudhabi for booking tickets and change reservations..staff are polite

هي
Review №61

Reasonable

Ah
Review №62

Good

Eb
Review №63

Do not contact with customers and contact you in a very difficult way, and this will lose you exciting clients

ho
Review №64

Not satisfied

Sa
Review №65

Excellent flight but how not to be available Alexandria flights shocked frankly when asked on the flights of Alexandria and the employee tells me there are no flights to this destination !!!

Mo
Review №66

Treat the finest staff

مح
Review №67

Fast service and good reception

مي
Review №68

Quality work, perfect workmanship and competitive prices

al
Review №69

An office located in Abu DhabiBy logic there is an Abu Dhabi numberNor an international Egyptian figure

هو
Review №70

A safe and wonderful flight

كي
Review №71

The embassy of my country, Egypt, is the mother of the world. Long live Egypt

Ha
Review №72

Rising prices

اح
Review №73

There is a car park

Ma
Review №74

Abu Dhabi

An
Review №75

Junk, and mperdosh on the border .. and the number is wrong

Mo
Review №76

Good service

Om
Review №77

Staff are helpful and happy in dealing

دع
Review №78

There is nothing special customer service

at
Review №79

Good and need more attention

ha
Review №80

Egypt Air Ticketing Office

WA
Review №81

The best airline# My Airline

RA
Review №82

Excellent

Kh
Review №83

Good

da
Review №84

Helpful and tidy

ma
Review №85

Egypt Air

Sa
Review №86

Uncooperative

كر
Review №87

Egypt Aviation Abu Dhabi branch

AM
Review №88

Very wonderful

مح
Review №89

Good behaviour

Hm
Review №90

Very good treatment

Mo
Review №91

Fast service

ba
Review №92

Good

عب
Review №93

Good

Mo
Review №94

Good

Ta
Review №95

Air ticket

ah
Review №96

Peace upon you

مح
Review №97

National carrier

صا
Review №98

Good

Ah
Review №99

Wrong number !!

Ge
Review №100

Entire

Information
7 Photos
100 Comments
3.7 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:https://www.egyptair.com/en
  • Phone:+971 2 634 4777

Categories
  • Airline
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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