I had a very bad experience from this store. We got a 2000 Dhs worth dining table and it had major complaints in 4 months.we tried calling the customer service there was no positive response. We directly went to the store the person who helped us to buy the furniture showed least interested when we went to speak about the complaint. Again after waiting for 15 days we went back and spoke to the floor manager. He said he will help and then, in one week somebody came to check the complaint. After that no news. Nobody came .Their landline number is also no one picks. Pan Emirates is any time better than them.
If you are looking for a home furniture or decor then try here too variety, quality and reasonable items are here..
Expensive but good collection ever New feel
Household item will get nice price. Its depends on offer
A remarkable place for multiple choice furniture , crockery, and household items
Good place for furniture and living room items
Good furniture and hose hold shopping mall
Lighting of store can be more bright to have a clear view over products.
Good collection and quality,Average service.. staff need to be more active when deals with clients
Keep your wife and your wallet out of the picture and you’ll be fine
Nice variety of furniture, furnishings and other home requirements all under one roof. Pricing is reasonable.
Absolute worst customer service. Purchased an item from the website, it was delivered to me a few days later. Upon trying to install the item, i discovered one of the parts was broken. Called Home Centre to get a replacement of the broken part, but i was told they can only replace or refund the item in full. I asked for a refund, and till now i am waiting for the Home Centre staff to collect the item (3 weeks now). I called their support centre more than 10 times already, to no avail. The feedback i received was that someone will call me, or the collection is scheduled or the collection agent could not get in touch with me, or worse, i am put on hold for 20 minutes because all agents are busy, only for the phone line to be disconnected by the person on the other side when its finally my turn. Horrible experience. What a shame.
Very nice home interior collections
Amazing customer service, great choices of furniture
I bought furniture for my home, they have great discounts in Ramadan
Liked it .. so close to Home Box
A good place for home furnishing.
Customer service dont answer at all ,why do you even have a phone number!!!
Worst customer service by far. Bought a wardrobe, it was broken after fee months. Called homecenter to fix, they said it has to be replaced and took the faulty part and now after almost 8 weeks they have not replaced or even returned the faulty parts they took. Their customer care phone doesn’t respond to calls.
Nice but you should buy when they have discounts otherwise no because even after discounts it seems expensive
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Number of varittes.. different design s
Good furniture shop,but worst employees &customer service.
Nice shop with good collection of furniture
4 stars for the range and vast collection but expensive
Very good for kitchenware crockery and furnitures.
Very nice furniture . We have been using since 2 years and no issues at all.Delivery is also on time and service is really good
Home center a great shop and value for all what you need for home I love to shop in offer time .They really have good deals when they have offers or promo
If you are looking to shop for your home needs decor items then I recommend this place for its low price and many varieties of item to shop for.
Good prices during sale time. But you have Unfriendly staff, not helpful at all.
Good customer service
Good household/ furniture department store, not as good as used to be wrt product variety, display and prices.
Free parking available behind the store. Check the timings before going.
One star is a generous rate for a poor call center
All staff very cooperative, Especially one Lady Ankita from oasis mall sharjah she is very friendly, helpful ,cooperative. Very good staff.
This is one place where you can find all household items . Planty of parking space ,reasonable prices .
This time i was there to have a look for study table, bunk bed and wardrobe for my daughter. Good range. We couldnt stop ourself by looking at there new range of dining tables & sofa sets.One can go for a complete home makeover with their exclusive offers.👍
Great quality products with a lot of nice options.
Worst branch ever you should give your employees a customer service training and how to close the deals beginning from the sales men to the supervisor
Looks like they are renovating. I would prefer to goto anyother branch except in Shj.
Products are good but not so many options are for the products.
Overall store design could be better
Great collection. Fair prices. Good staff.
Beautiful things but getting quite expensive day by day
Would love to go and buy everything.. i like their range in home decors and bedroom accessories ..they are little expensive but their quality is long lasting..they have amazing sales and promotions during festivities.
Faisal was very very very bad Staff in Sharjah home center i try talked to him regarding my order to help me. and then he went to another place and put his hands on the chair with the manager and they do not consider anyone I tried to talk to him and unfortunately he answered me in an inappropriate way and he did not do any help and the manager Muhammad as well. I never see any employee like this!!!
Very poor after sales service. When you call customer care, no one is there to pick the call. Many emails to their customer support id and no response. Physically visited the store and registered the complaint, still no response. Never expected this poor service from Home Centre. Will not buy again!
Little expensive .other wise fine .
Good place to shop but abit expensive
A nice experience with a large variety of household available under single roof
Very bad service. I purchased through Click and Collect thinking that I can just go and collect without any hassle.After recieving the message from them I went to collect my order,, strange the order was there but there was no staff to release the order.The staff present at the store started calling here and there and struggling to release the order.Wasted my time.
Terrible customer service. Staff is very rude and not helpful at all.
This is for all the followers who are following home centre, I bought a console table from home centre sharjah on 8/Oct, they said once its arrived in the store they will call me for confirmation of the item collection. I didn’t receive a call, i called the customer service no. And the guy said u should receive a call, and ofcourse I didn’t receive any!! I came to the store to check on the item I purchased and paid for it, the manager name ‘shoran’ told me u didn’t collect it so it was sent to the warehouse and sold by someone else !!!!! I found it a total rip off !!! They sell u an item, never follow up with u for collection and sell it to someone else ! The staff were rude and didn’t care and give no solution and just gave excuses! I will never buy from home centre and will refund all my items!! I hope the higher management will take an action for this rip off situation!!
Everything is perfect, if your pocket is full
Good varieties
Nice place
Always happy to visit home center
Very good furniture shop. LOT OF COLLECTIONS
Best place for household items thank you
Good quality products, been buying from them for over a decade now!!! I hope they maintain their standards in future also 👍👍
Very poor customer service at qasimiya street branch. We kept calling staff after staff to assist us as we were looking to buy some furniture but scrolling thier phone was far more important than attending to the customer. Will never visit this branch in future.
Very bad customer service.no one cares for you, they just tell u go left or right and disappear
Samiya malban was very friend and assisting. I recommend her
Home centre has good collection @reasonable price. However some online stuff are more attractive & with this in mind, you may visit but finally we end up buying something else.A nice place for home decor n furnishings at good prices. It has good candles....dont miss them....
Service is Not better than PAN Emirates
Value for money
Not the best home center. I felt items were Old.
Good customer service done by Clarissa. She is so helpful
Sale was useless. Prices are so high
Extremely bad customer services. No one to assist you. Representative are acting as if customers are beggars and they are giving items for free.Never go there.
Recently i bought a complete bedroon room set very good quality and best design but costly the good thing is you will also get free vouchers
The staff are always talking loudly between each other by the time you finish shopping you will know their history hehehehe. Customers need quite place to shop not like fish market
Awesome
Good stuff but expensive
It has one of the best designs but its expensive compared to other companies.
Nice quality
Affordable furniture
Be aware, worst customer service, delivery service and after sales service ever. These guys don’t know the meaning of aftersales or respect to their customers or time.
Our fav furniture destination
The furniture have a very nice quality and the showroom is such a nice and a calm place to go
I choose the place to buy my home appliances and kitchenware which I have found here cheap and good quality
Good