They torturing me with broken AC for already 2 months. No one read emails, no one even interest to resolve issue. It is beautiful place which is one of the best in UAE but spoiled by unprofessional people.
Al Hamra is not very service oriented. Had to wait 30 minutes for an appointed meeting.
Bad management, too little too late.Charges and fees as if own in Switzerland. I think Switzerland cheaper.!!!
Very professional aproachAnd amazing offersAl Hamra comunity is worth living.Stunning Sea view apartments and villas
The worst management, no customer loyalty at all! thinking just how to take more money from residents! especially in time of Covid-19 they had implemented worse rules so people suffer now paying their bills.
The developer of Al Hamra Village. A reputed place with a lot of offers and options.You could buy or sell your units here.
The worse maintenance team i ever saw, trying to reach one of the facility managers for 2 months for a problem in AC with no answers emails or phone call. Really disappointment and bad choice of living there .
Dont trust them as they will promise you the world and then they shut off ALL and ANY after sales customer care. As for maintenence issues, there are many issues in Royal Breeze Buildings and you will be constantly calling them and getting nothing back. You will be covering all costs yourself - and believe me there are many issues. Once you sign the contract consider them DEAD to you. You wint ever even be able to contact any landlord so dont expect any help.YOU HAVE BEEN WARNED.
Al Hamra Real Estate development office provides Sales and Service for new prospect clients and residents. We generally go to this place for settlement of our utility bills. The service is quick and faster. Theres no crowd usually and we finish our work within five minutes or 10.
Good to be their, it seems more then a government office rather then real estate developer office. Meeting with higher .management its like impossible . Thats not at all tradition in any offices of Ras al khaima I only found out only in this Office. Property is selling because of wonderful locality, fantastic design, durability and quality less contribution of staff.
One of the best real estate developers in the UAE - combination of good service, relatively low prices and great real estate projects such as Al Hamra Village
WORST SERVICE IN THE WHOLE OF UAE. CUSTOMER SERVICE ARE SO RUDE, FINANCE DEPARTMENT PEOPLE DONT KNOW WHAT ARE THEY DOING, ADMIN PEOPLE DONT REPLY TO EMAILS. DONT EVEN THINK ABOUT BUYING OR RENTING IN ALHAMRA UNTIL THEY REPLACE THIS NON SENSE ALHAMRA 360 COMPANY
I was really disappointed speaking with the receptionist. I can not remember his name but he was not professional at all. During my conversation with him he was speaking to people around, which was not work related since he was laughing and kept me on hold for about 10 minutes. The company might be a known firm but the reception surely needs to more training, also adding i was told i will get a call back in 10 Minutes and i did not receive any call till now. i would not have given a star but i can not comment is i do not give at least 1 star.
Very bad customer service.. No sales agent available for call. No call backs and false promises.
The service not good as you expect, management not dealing with owners with respect, so many complaints no response!!
Very dynamic group of companies busy recreating Dubai like success in RAK. Excellent hotel properties in RAK managed professionally.
I am asking them very simple question by the phone and I am almost become cancer. Receptionist lady is very rude and shut phone on my face. They contentiously direct me wrong person. Wrong person didnt pick up her phone all day. Only thing they can do is directing each other for very simple question. Terrible and lazy staff. I couldnt get answer till the morning. They are very rude and lazy. I want to inform management and complain. They are not sharing their contacts.
Disgusting customer service, it seems that they dont work at all, dont answer for a long time, send to SPAM the mail addresses just not to answer.
The worst service and staff ever! can’t believe how easy they’re steeling our money and do absolutely nothing! wish there’s something less than one star to rate this place..
Fraudulent company. Do not buy any apartments they are managing or selling as they have a lot of LAW Cases pending against them e.g google Al Hamra development legal case. Owners being asked by this lot to give extra AED 110,000 each! RUN FOR YOUR LIVES
Al Hamra Village is a great and vibrant community and the only reason for not giving 5 stars is that their is no policy against the ever barking dogs. Its a shame, really.
Poor service on the phone as the lady just gave me an email address for my issues. No window cleaning service is provided for years if you are residing in apartments.
Al hamra village it self is a wonderfull place , unfortunately cooling charges are extremely expensive and reaching 4000 AED monthly just for running you home Air condioning half day per month!!!!!
They are massive in real estate. Majority of residential buildings and including Al Hamra Mall belongs to them.
AL HAMRA 360 HAS THE WORST CUSTOMER SERVICE EVER. THEY SAID THEY WILL CALL BACK BUT THEY NEVER CALLED BACK.LOOK FOR OTHER PLACE!!!. SAVE YOUR LIVES.
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I do not recommend this place at all. This place is loaded with roaches and bedbugs.
I love to stay here
I really love to stay here
Always happy to help with a smile....even in tough situations!
Peaceful and serene
AHRED is the leading real estate developer of RAK.
Worst company ever, maintenance is never done in time.
Long waiting time less organized.
One of leading Real Estate company in UAE
Good service and customer friendly staff
Can do better if they want to .
Great place, nice environment
Top Real Estate Development company in RAK
Service is good. Very helpful
Payment office too crowded and only one staff
Pricy properties but high quality
Nice property sales office
Lovely amazing place ☺️
Growing company with good staff.
A big Real estate company
Good welcoming and appreciated service
Good people to work with
Amazing
Largest realestate in RAK
Major Developers in RAK.
Perfect view of nature.
Nice place
Super
Super Community, Al Hamra Village
Worst place to work
Very sufficient
To pay the bills.
Home for all....
Good
Nice
Excellent
Nice
Nice Sevice
Nice staff
Hamra office
My village
Professional
The management of Hamra Village is very helpful
The truth is there is slow service by the staff
Very nice
Great shopping center! 👍👍
No idea
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