Always carry more stuff than other branches

Bershka, what colours 😍😭

A few days ago I bought a denim jacket from Bershka (in Mall of the Emirates). As always staff are lovely and shopping there is always a successful trip :) One of the items I got seem to have a big defect that I only noticed after wearing it. I took the jacket to Bershka (Dubai Mall) because I was going there today anyways. I asked to speak with the store manager, since I had thrown my receipt away. She came, I explained what happened, and she reacted poorly. My jacket got stained from the stitchings dye after being carefully washed, and she insisted that it was my fault. I kept explaining to her that my mother knows how to do laundry and take care of every single piece. Again, she kept telling me its my problem. Her voice gradually got louder and louder. She was very rude. She wasnt listening to what I was saying and even another sales person backed her up and showed us rude attitude. They made a scene in front of all the whole store! I called the Mall of the Emirates store and explained my situation. The store manager there is so kind, she answers the store phone right away (whereas in Dubai Mall they never do! Because I called multiple times before going there because I have no time to waste) and she told me to come tomorrow and she will solve the problem. She spoke calmly and kindly and knew how to find a solution on the spot, whereas the store manager of Dubai Mall was extremely rude and it showed that she didnt even want to put effort into finding a solution in the first place!

Amazing offers and very good stuff to purchase

This year, they got the best winter collection

They have worthy goods. Staff are friendly. 30 days exchange goods gives you more comfort to check your clothes at home. I like this brand.

As usual my fav place

My experience at Bershka was very satisfying with the amazing and patient knowledgeable Staff called Firuz at Dubai mall 💪🏽🤙🏽💎🥇Price value of the items is amazing

Only one check point is working. I was in hurry, so a lot of people stay in wainmting to spend money 🙅 not nice

My favorite place of all the time .. I can only get my style from bershka 🥰

Rude staff at dubai mall.... very impolite.

👍

My fav shop

My fav shop

Great clothing store

From the cleanest brands and always in new

I hope to add a section for children from the age of 8

Modern design and good price, aimed at a young audience

Good choice.

Not a bad choice!)))

I love bersheka

The best children’s clothing store

👍👍👍