Its very good Amer center.Staff is very cooperative
Accommodation transactions Good service Good and friendly staff Closes at 10 pm
The man mohamad hasan who works at the reception is in the right place and he has experience in solving strong problems and deserves to be promoted and thanks for giving me a beautiful and sophisticated character about excellent customer service and he deserves five stars. That is why I chose five stars for reception service.
Very efficient. Very knowledgeable customer support officers. Gets the job done.
Reception and Typing staff was helpful, however typist missed important attachment, due to which I have to go again, but overall experience was good
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Visited the Amer center for visa cancellation. I was promptly called to the counter and the service provided by the gentleman at the counter was appreciable.
Very helpful, 5 star service
This place very good no crowded good stuff...
Its empty when i reached but I had to wait for like 15mins i dont know why, there were no one other than me
The staff is really hardworking but only on thier mobile phone. Most of the staff is busy on calls while working.They have around 25 counters and sufficient staff but nobody like to work for customer. They entertain only typing center agentsa nd actual persons keep waiting for hours.I personally had to wait for 55 minutes to reach counter even though there were only 4 numbers ahead of me.And finally when i was at counter there was some iaaue with IT department and they had to send an email with the issue screenshot, so i was directed to different counter and to my luck I was assigned the agent who took 20 mins to type an email briefing the issue, as it was REALLY HARD FOR HIM TO ARGUE WITH HIS GIRLFRIEND/WIFE OVER CALL AND WORK AT SAME TIME.Felt like sitting in a government office back home.And the end they told me come after 48 hours n try.Hatss off to their dedication.
Great service and location. Please accept credit cards with no extra bank charges for a large organisation.
Extremely worse and bad experience. All the Counters are entertaining the outsiders typing agents without Token whereas the real/physical Customer are waiting for hours or even longer. POOR Performance
Just make sure you call before you go in the late hours. May stop taking Requests at 9pm even though the time is upto 10pm.
Great Center,,I was busy and I couldnt wait for my turn hence I gone to the manager and requested him to help me ,,instantly he send me a counter for my typing requirement,,,the staffs are very friendly and helpful,,
Very good service and supportive staff.
I have visited this amer centre in aug first week . Parking is available behind the mall .Good and fast service in providing information.all 28 counter open and operating
I wait more then 1 I my work not because systems to slow
Very good staff
Very slow .. too much counter but operatg only few
Personally I had a very good experience.. they staff was very kind and effecient.
My experience at this branch has been horrible. The staff was not able to submit the required documents needed for the services. They need some serious training! I had to call her twice or thrice a day and visit her everyday to request her to attach the different missing documents (which GDRFA informs me via sms each time).. She behaves as if she has done her work but doesn’t know why GDRFA is not approving!
Professional approach
Very bad service , the transaction rejected twice due to errors in uploading the backsides of documents.I visited the center twice without benifits
Good and cooperative staff. Appreciated there support to completion of work in hand
Good Service and very cooperative staff!!!!
Very bad centre.take hour to come number.only 2 or 3 staff .reprensatative very rude..
Awesome
Huge delay.. around 2 and half hours for visa renewal. I was having only one form. Initially they gave wrong coupon and spend around 30 minutes, finally a lady helped me to get this done. Thanks
Only 8 out of 26 desks open and a long waiting time. Used the Government website to check which documents I needed and found the list wasnt accurate, so after waiting around half an hour with a baby, had to leave without achieving anything. 4 stars because the staff were lovely and kept my baby happy while I complained to the manager and because my bad experience wasnt their fault
I would never recommend this place. I have had very bad experience here during both my visits. They do lot of mistakes while filling details and they dont like me pointing out their errors. But I dont want to be in trouble, coz of their inefficiency. And my friends shared that they had very bad experience with this branch. Staffs are not adequately trained or do not have enough knowledge. I wish they provide adequate training or employee only well trained staffs to avoid errors and save everyones time.
Not good
For all kind of Amer services. Calm and quite atmosphere. Good services as well.
Nice
I like it, didnt faced any problem, all work done peacefully. Thanks Amer
Finding parking is a mess . The process is pretty fast.
Excellent service specially Mr.NASIR and the supervisor and a lady on reception all very cooperative. They serve even with extra work timming
Good service
Good service
Less crowded and friendly staff.
Helpful staff they are ready to help in any subject.
For all immigrants services
Process is quite fast
Available parking on the back yard of the mall, the service at amer was smooth and professional.
Very Quick Service!
Quick and Prompt Service
The employees were very cheerful and helpful
Good service. Less crowded.
Very good & fast service
The fastest government services
Only 2 counter open for Immigration - Staffs not trained - waiting for 1.5 Hrs for one application. some peoples going to counter without number.
Worst Amer u can deal with. Very very very bad
Beware of this branch. They might send you backto get digital copy of your photo because their photo scanner is not clear 😁
Came over to get the emirates Id typing done was amazed by the amount of counters 28 of them but no surprise as only 2 are only working and the rest of the stuff is happy on their mobiles chatting a way, this needs to change Dubai where are the supervisors, the only working person is the lady in the reception.
Excellent
They are very very slow
Just okay, not good not bad
I must say this is one one bed services which i have faced at this branch ladies are too much unprofessional they call my number and entertain other people about 30 mins most of the people even dont know the process
Staff were welcoming and supportive
They are not sure about the documents just follow what all is required, otherwise after submitting you will get messages to complete your file
Good service
They are doing good
Very helpful and great Services
1st and last time I will visit.
Not a rushy place
Good one
Great and fast service
Quick access and prompt
Staff is slow and doesnt speak good English
Good place
Good and fast
Quick service
Very fast and easy
Ok
Good service
Nice service
Very slow and untrained staff
Better service
Good service
Good service
Perfect team
Very slow work
Business services located in Marhaba mall
Good staff
Good
Good atmosphere
Useful and helpful
Ok
👍🏻
Perfect
Park
❤❤❤
معاملة الموظفين في قمة الروعة والإحترام
Every employee gives you steps on the right, and not everyone has a specific law and conditions that do not enter the brain ... except for some employees
Excellent good and fast service
Good service
Poor performance .... and the staff are unprofessional and unwelcoming
Good place, service and outstanding