Called them to ask about a visa extension. Really unprofessional way of speaking. I had a doubt so I asked him Why? very politely. The person on other end says Its the law. What why? is a very harsh tone. And then disconnected the call mid-conversation. Pathetic support.

My daughter and I booked three tours and airport transfers with the Royal Gulf Tourism and everything went were well. The pick up from the airport was pleasant. The driver waited for us despite the long customs and immigration procedures. TheInformation package we received was very helpful and included the pickup times and general information. About staying in Dubai.The vehicles we used were clean and in good condition and the drivers very pleasant and informative the half day tour driver was exceptionally good and went out of his way to help us including taking our group to change currency. The dhow Cruise was also good and the driver came on time to pick us and To drop is back at the hotel. The desert safari was an experience. Some of the group members were not aware of what to expect during the dune bashing otherwise it was great. The buffet dinner at the camp was plentiful and sumptuous and the show superb. Royal Gulf Tourism staff were kind enough to agree to my request for early pick up to the airport. All in all the staff were. Operative and the service top notch. Thank you so much for making our stay memorable. I will surely recommend the company.

I would like to really thank the team for all their help and support in making our vacation a memorable one.The team is very professional and friendly, and is available at disposal when ever required. A big thank you to the entire team for the painstaking efforts in making our trip very smooth. Keep up the good work😊 !!

Not a good experience with Royal Gulf Tourism LLC. The contact person Ms Olivia Evans did not pick my phone even once, and neither called back. They used to drop us at the tourist spot informing about time of pick up, without any information regarding who will pick us up. We did not even know the name of the driver, nor the bus number nor the drivers mobile number. We had to come to the parking and ask each and every bus driver if he was from Royal Gulf. Annd the worst part was that we had a window of only 10 minutes. Once Ms Olivia gave us the number of the wrong driver, and did not even pick up the phone. Even the drivers are not given the guests number. The only saving grace was the driver Mr Nabeel who took us to the desert safari. He was very good. I would NOT ADVISE to book from Royal Gulf

It’s a well managed company but unfortunately my review is just 2* and the reasons are the following1. Very poor response in WhatsApp for the questions I was asking prior to my trip2. I asked for extension of trip and asked for quote. Responded in WhatsApp saying “we will quote “ but not responded3. No flexibility - I asked for the early pick up for Dubai mall and it’s denied saying it’s a shared pic up.. it’s a valid reason but I felt their response is too yes or no4. Airport transfer - this is the one really made me to make a 2* review. They said 10PM pick up for a 2:20AM flight and I agreed as they know what time I should be picked better than me. I reached airport at 10:05 as they picked me at 9:45.. after standing in the queue for 30 min and getting my turn the check in staff said that flight check in starts at 11:20 which is almost 1 hour far ..5. The driver who picked us for Dubai site seeing was rushing like hell and he was shouting at someone about the delay in some guests made which make his schedule delayed etc .. unfortunately it was in my mother Tongue and I could understand all those. He should understand that these kind of rough conversations will create a negative mood in a holiday trip !!These guys are in this profession and they must know this better than me .. they could havepicked me from hotel at 11 instead of 10Meanwhile I really appreciate their staff who did1. airport receiving and dropping2. Desert safari

We stayed at Dubai for 7 nights.Hotel apartments + each location to visit + transportation etc. were arranged by Royal Gulf Tourism. We enjoyed a lot.We did not have any issue at hotel or any other place during visit.Thanks a lot for making our tour very memorable.

It’s great tour experience we done with ur teamWill come again with friends n familyThanks

Waiting time at lobby for pickup is 30 min to 1hr, dont expect a great service. Marina cruise dinner was so pathetic. With baby i wait at every location atleast 30 min be it at lobby or for hotel drop...i am very disappointed rather than a good vacation they have given me mental harsment

They sent me an email with the time of my plane departure from Dubai and the time I would be picked up. I wrote back that the plane departure was wrong. My plane was leaving a half hour earlier and I needed to be picked up earlier. I didnt hear from them for more than 6 hours saying I was right about when my plan was leaving, but nothing about when they would pick me up. When I waited for them to pick me up - and it was getting past the time when I would be able to make my flight, I took a taxi. They refuse to reimburse me because they say I was a No Show.

Really happy with the service and real time assistance provided by Royal Gulf team specially Olivia and Reema. Definitely will recommend it to others to choose Royal Gulf Tourism

We were 11 people in last diwali 2017. Very memorable trip it was..!! Wonderful service and very polite Drivers. They arrange free tour of Beach visit by Shuttle service. It was wonderful experience with Royal Gulf Tourism LLC.

Amazing experience. Right from the point of arrival until departure, the whole team guided us through all along. Be it late in the night or early morning. Cannot RAVE enough of this team of Akshay Reema and Olivia. Felt like family. Thank you sooo much guys 🤗🤗

I just came back from Dubai. I visited Dubai for a conference and also tourism. Accommodation provided was good, Pick up time, site seeing, hospitality everything was excellent.

Had a great chance to enjoy services of Royal gulf. Booked using MMT for Dubai visit.Finest service provided. Special thanks to Ms. NEHA AND VANESSA for managing things while in Dubai.Thanks for the memorable trip.

We had a great experience with the Royal gulf tourism team at every moment. The guides thst were provided to us for the city tour was too good in explaining about the city Dubai and the Abu Dhabi. Specially the Dubai city tour guide was just too good in communication. Also the pick up time was good from the hotel as and when prior communicated and also special thanks to Akshay who took time to call and explain us the entire tour details post the initial flight hazards that took place due to miscommunication of the Journey cook team here in India. overall it was a great experience with them.

Hi,We had a very wonderful trip to UAE.Very well organised by Royal Gulf Tourism.Mr. Akshya was coordinating with us and he was very helpful, he kept on updating us with our next schedule and also answered all our queries.The Admiral Plaza Hotel staff were also very kind and helpful.Overall it was a memorable trip.Thank you guys...

It was our first trip to Dubai for 5d 4n trip. Royal Gulf Tourism who handled our trip in Dubai were sheer professionals. They were curt and happy to served us efficiently so that we could take in the best that Dubai had to offer. They picked up from Dubai airport on time. The hotel was good. The dinner on the boat while sailing on creek river coupled with dance and magic show was excellent. I have to mention about the Dubai and Abu Dhabi tours. The tours were conducted with able guides, Sheeba and Mohammed. They are full of information and very pleasant and gave us a lot of relevant information. The city tours would not have been interesting without them. Desert safari was the best of the lot.The Indian counterparts Travel Triangle had botched up our travel itinerary for the later half. This mismanagement from the Travel Triangle was deftly handled and were guided really well by Royal Gulf Tourism. Because of the mess caused by Travel Triangle and though there was no mistake from Royal Gulf, they still cared about us and infact gave us complimentary passes for Ferrari World, which was not part of the itinerary. The three tickets cost more than Rs. 18000 and was completely free. We had a gala time in Ferrari world, thanks to Royal Gulf.We specifically want to thank Ms. Olivia and Ms. Reema from Royal Gulf for taking care of the minutest of details and letting us enjoy every moment of Dubai holidays.

We asked for either 2 bedroom suite or atleast 2 interconnected rooms. And guess what. They couldnt find one in entire Dubai. Worst client dealing.

They are cheaters. They booked our entire tour of Dubai from 20th Nov to 25th Nov 2018. On 22nd Nov we (myself and my wife) were booked for Desert Safari at Dubai. We are of the age of 60 years. They sent a vehicle for our tour in which only back most seats were vacant. We tried to get into the vehicle but found that there was no leg room available. We complaint it to the vehicle driver. He talked to Royal Gulf office and then informed us that Royal Gulf is arranging another vehicle for us. After saying this he left with the vehicle. We kept waiting for another vehicle, but that didnt come. When we contacted Royal Gulf office they told an entirely different story. They said that the driver had informed them that there is an iron rod in our legs, hence we cant sit in the vehicle. That is why they had cancelled our tour and asked driver to leave without us. We informed them that there is no iron rod in our legs. It is entirely a false information. We asked them to punish the driver for giving such a wrong information. Also requested them to reschedule our tour. But Royal Gulf kept on insisting what driver told them and refused to reschedule the tour without extra cost. They have also forfeited our money which was already given to them in advance for desert safari tour. Also they stopped responding to our messages and calls later till the end of our tour.We would like to caution all readers to be beware of such cheater, who are behind money without providing any service.

Nice experience with Royal Gulf. We booked through MMT and good coordination amongst. Of course, there are few hiccups in every travel, and the salesy guest relation of not much help in such cases. There we look for some guy on ground who is in control and work for the customer. Would not forget Partha from Royal Gulf team, who stayed engaged throughout, and kudos our Dubai trip made memorable! The team walked those extra miles for us in the rush hours of year-end. Thanks for everything, and highly recommended agency to go with!!👌

Does business to business planning only...contact MMT if you want to travel with RGH

Very bad trawel agency not co.operate with customer after pay the money even not provide a proper guidance and instructions in tour

Good tours and activities. Very smooth and process driven.

Very willing staff Lubor a Jan from Czech Republic, Thank you

Good company and great people..special thanks to Hitesh.

I was on 5 days tour everything was good and then by the mistake of driver i missed dessert safari,belly dance and dinner, ruined my day, i contact ms. reema, even visit at their office but didnt get a solution, then in compensation they arranged a dinner for me, i do thanks for that dinner, but this was nothing against dessert safari and belle dance program.

Best tour operator in UAE

I have very bad experience with you for desert safari . rest is very good .

Good Service and Hospitality.

Worst service...

Nice

Great company

Very poor service

Excellent service

Staff not friendly