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West Zone Fresh Supermarket
Dubai, United Arab Emirates
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Comments
Ho
Review №1

No toilet for customer and driver very very bad. If anyone go there for ask wash room rood behivour market staff.

Th
Review №2

I ordered yesterday and waiting for so long. Ive waited for 1 hour to received my order. Most of my items that I ordered are fine, except for one thing they give me an expired beef broth cube that expired last 1st of may of this year here the photo. The management of this store are not aware or even not checking of the items that they sell into the public are expired or not. To make it short I requested for replacement but until now I didnt received any of it

DH
Review №3

One of best supermarket and carry full range of groceries, they have mobile app for free home deliver.

No
Review №4

This supermarket is okay for me to get some urgent stuff but not everything you can find in this place and meat area is quite smelly.

Vi
Review №5

Very rude staff. Everyone is rude except the manager, who is a nice person. Try to avoid.

Ro
Review №6

Very rude staff,they dont know how to talk nicely with costumer,early in the morning they make my mood off😡

Vi
Review №7

Pathetic shop. They never have basic stuff in groceries like peanut, Pulses in stock. Shame they are part of such large chain of West zone group

Ra
Review №8

Very bad delivery service. Worst worst worst. Waited for 1:30 hours to get simple item delivery. Every time they do like this only

Sa
Review №9

Reasonable prices, good facility.

Sh
Review №10

Top 10 bad service in the worldBad attitude , bad costumer service.If they are the last supermarket in world, i will never get anything from them

so
Review №11

Worst Customer service , The lady who takes order on call is so slow and cant note down correct requirement or order given. Unexpectedly long delivery time, The staff isnt bothered to send the correct items , super unorganized and on top of that they dont close the store as per mentioned store timings, they close it early by 11:30. Really disappointed, I have been a regular buyer from westzone supermarket in bur dubai and its super organized and good there , but highly disappointed with the service and the staff at this location. To be honest i didnt wanted to write this review but its very unprofessional if they keep the same mistakes.

Fa
Review №12

The staffs are not at all welcoming and they dont reply for anything. They just stand still if we ask anything regarding the products . Very bad customer service.

So
Review №13

Very bad service, not organized, items are either not labelled or wrongly labelled; I wasted my time looking for an item; they had different options but no prices are written except for one item. In the cash point, the cashier was citing the price in very frustrating way, and when I decided the priced item; they punched double of what was written on the label, when I asked they said that this is the promotion price and the promotion is over🙁. The manager even took the item, removed the label and kept the item somewhere else. He was even confused, not knowing how to answer or what to say . This is definitely NOT the way you behave with your customers. This shows lack of professionalism when handling customers. I ended up buying the items from Carrefour market just 200 m away from West zone; I paid more but I was happier.Im used the the branch in Dubailand, staff there are smiling and managers are really at higher level of professionalism.Really frustrating experience, I will never go there again!!!!!

Ki
Review №14

Good place and reasonable as they offer many things from shelf on a cut price as it has come close to expiry. it is worth it as i am sure people who buy will consumme it before the expiry date. Give it a try.

Dh
Review №15

Excellent supermarket with amazing fruits and veg from all over the world. Quality is outstanding with more competitive prices. Wide variety of groceries and very good service.It’s specialized in offering top quality and wide verity of top brand

It
Review №16

Bought fresh chicken ..smells so so bad🤮🤮,the whole kitchen smell like dead rat.. very very disappointed.

MO
Review №17

Offered items are not available

un
Review №18

Westzone offers r too good specially chocolates 😀😀😀

A'
Review №19

Excellent neat and clean market where almost every thing for daily needs available fresh and clean.

Mo
Review №20

New, fresh and affordable price in Dubai Silicon Oasis

Sa
Review №21

This is a new setup and did not live to the expectation. Need better customer service and more options.

عِ
Review №22

Bad service

SH
Review №23

Good

Du
Review №24

Good supermarket 👍🏼.

Sa
Review №25

Very bad delivery service

Ab
Review №26

Convenient option, nice and tidy supermarket.

Ma
Review №27

Worst delivery services in Silicon

In
Review №28

Bad customer service, delayed delivery

No
Review №29

I always get what I want from here. No need to travel far..

Na
Review №30

Good

Ad
Review №31

Nice .every thing under one roof

su
Review №32

Good

Wi
Review №33

Nice

Aj
Review №34

Simply simple 👍👍

Eb
Review №35

Neat and reasonable

Ha
Review №36

Its ok

ch
Review №37

Excellent service and acceptable prices

Ta
Review №38

Swindlers and thievesI bought an expired du card and I didnt admit itAnd it was reviewed by a swindler and a little literature

ال
Review №39

💯

Information
68 Photos
39 Comments
2.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.westzone.com/
  • Phone:+971 4 321 3442

Categories
  • Supermarket
  • Department store
  • Grocery store
  • Hypermarket
Working hours
  • Monday:7AM–12AM
  • Tuesday:7AM–12AM
  • Wednesday:7AM–12AM
  • Thursday:7AM–12AM
  • Friday:7AM–12AM
  • Saturday:7AM–12AM
  • Sunday:7AM–12AM
Payments
  • Credit cards:Yes
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