The staff is never available. Maybe one person in the whole supermarket. The cashier is always busy with online orders, making it a priority if you come to pay, and she doesn’t try to call a colleague.Another time I asked for Emmental cheese (it was blue from the side); the worker noticed that and still proceeded to cut it for me.They never follow expiry dates.People, please be cautious when buying thingsI attach photos now with expired product which I found today, on August 17th.I visited this supermarket just because it’s near to me. But in future I will prefer to go to another shop. More safe!
Fantastic place, very good service. Had a case where the price tag of my usual product was mistakenly higher, I didn’t even notice but the girl at the cashier saw herself and told me it’s a mistake. She proactively checked everything and changed the price. I would never notice such things, but it’s just pleasure people really do their job super good and don’t try to cheat you. Highly recommend this place, always fresh vegs and fruits apart from the exceptional service.
Slowest supermarket with comes to delivery. Will take 2 hours before they can deliver compare to other supermarket in the area.
Wide selection, slow service, takes forever for online delivery. Parking for this supermarket was a pain. When i parked inside of the building i was followed and chased away by the manager of the building, he is Perhaps the most rude, mannerless and shallow person Ive come across in uae. If only this supermarket moves to another building and work on quick delivery, it will excel. Im sorry Im not willing to share my details but you can check the cctv footage from 29th August, around 12 pm. I was wearing a green top and leggings. Parked my car in the building and was looking for security so accidently was walking in the wrong direction to the loading area of grandiose Supermarket. The manager of the building approached me, he is so rude and a pathetic human being. Im sorry i will never visit grandiose again for the way they are treated even before they can reach your supermarket. I have a very strong presence on social media. Didnt want to put this on my instagram and unnecessarily cause you trouble. Thank you for hearing me out.
Grandiose is a huge, spacious and well stocked supermarket ....a welcome change from the cramped alleys in most of the supermarkets in DSO ....prices are a bit higher but with good quality .Staff is extremely polite and helpful especially Mr Adnan who will always greet you with a smile in store or for deliveries . Keep the good work going !!!!
Aa nice mart where you can have a good quality groceries and food items.
Its very good but we noticed if you order online takes forever to get delivery: once in store, no wonder why, the guy who does the shopping hides between shelves to use the mobile. Not all in store staff is really working, Ive seen them more distracted than necessary. Just at the beginning as manager was in the store everyone was very good. Cashiers are very nice though.
Tge place is good .But they have really bad smell insideI wish they can do something about it
Absolutely amazing! Clean, spacious and bright place with polite staff.Price range is between Carrefour and Spinneys, but selection is shifting more towards high quality products with competitive prices.They offer affordable fresh pastry, bread and pre-cooked meals. They dont have many options, but they cover basics.Fruit and vegetables section is satisfactory. So far always fresh.They substituted plastic bags with paper ones- which is great, but Im afraid even those end up in garbage after one time use. Despite that, they are making an effort towards sustainability and reusing your own bags, which is promoted.Selection of meat is bit thin, and I consume pork which is not available. Having that would improve my overall satisfaction, but it is not mandatory for a UAE market so I cant reduce the rating just because of that. They still deserve big old five for good job and products/price compatibility that they offer.
Good products ,good service and nice prices
Nicely arranged store with friendly service !
Worst delivery everOrdered from more than 2 hours in the opposite streetAnd no one answer on phone to follow up with him!!!
Good market which is still under internal rearrangement and decoration. Prices are better than the nearby spinneys; however, prices have to be improved further.
Nice supermarket!You will find a lot of product but the price is higher than Carrefour..They have a variety of imported goods. And their fresh vegetable is very fresh.
Lucky to have one near 💖You can find more than you knew about
They dont sell feminine wash. When I asked the cashier, she said because it is not common for British to use. I wanted to say Are they the only nationality this store intends to serve?. Well, if they are their target market, how come this store sells Asian food stuff?! Another comment, I find her response inappropriate and could offend the nationality she mentioned.I give 2 stars because the store is nice and clean.
Excellent staff. Wide selection.
Nice supermarket very clean and well stocked.
Very spacious, good collection, nice snacks, and quality vege and fruits
A well stocked supermarket with quick delivery and friendly staff. Moreover they are eco friendly as they use paper bags instead of plastic bags.But I felt bad for poor construction workers who are working on extension project being scolded loudly infront of customers in the middle of the supermarket.
Avoid at all costs!The bio section is great, the deli is so so. Everything else is really bad. They dont even have napkins. I mean. Some of the most basic things they dont have.If youre looking to do your weekly shopping here, please go somewhere else. Its expensive and low quality.Their sections of soft drinks and chocolates is surprisingly big. I guess their target is a % of the population, because not everyone drinks Pepsi and eats Twix bars for a meal...They have to step it up, get different products in the store.The staff cant be bothered to work. Theyre never at their counters and the cashiers keep talking to each other in Tagalog, have zero sense of professionalism or customer service, its very unprofessional.I give 2 stars just because it looks nice and seems clean.
Wide selection, good customer service, clean and quality items. However, very pricey. Good for emergency items once a while.
Excellent Quality and Very Good location
Pricy and better double check promotion prices....
Big supermarket, clean and well organized, its new, friendly and supportive staff, usually quite, parking available iside the building just tell security to allow in , delivery is available, you can contact over whatsapp as well for orders
The place nice, processes to belittle high, but environment is nice.
I like to order fish, prawns and clams:) yum, always a good quality and when I order through instashop they call me and ask how I want to clean or cut the fish, Nice. Adnan and All the delivery team brings my order home always with a smile in a strong Paper bags!!! thanks for dont use plastics!!!! ❤️
I did not like the staff service, I was waiting in the nuts section for more than 10 minutes without getting any help, even when I ask for help I did not get it , I did not like the shopping experience !!
Very good service, delivery is always on time and the staff is super friendly and helpful specially Mr Adnan.
So peaceful place...And very good service...
I ordered some items at 4pm. I waited till 9pm and they didnt deliver it. I was waiting for 5 hours then I contacted them back. They simply told me we will deliver it tomorrow!! So If I didnt follow up with them they wouldnt have bothered to look into my order.
Had a nice shopping experience, store is clean and friendly staff. Went there just to grab some fresh fruits and meat however their wide range of products made me purchase more that I exceeded from my weekly budget.
I live next building of this Worst Supermarket , less products a-lot of brands they are not bringing.Worst delivery service ever and very late. I ordered 3 galoons of water and it took more than 2 hours and suddenly they call me telling me sorry system is down and cant deliver.
One of the best in silicon
Hmm
Newly opened, this supermarket offer a nice range of Intermache’ products from France, along with a good selection of well priced fresh produce.The real attraction is the deli style, fresh ready food counter to grab a bite on the go or have sit down and enjoy in store.Super selections from their catering arm means you can order cake and catered food for your own occasions.A welcome supermarket to the area.
Nice experience
Very good range of products, especially from Europe.
Newly opened with a fair variety of items. Store is neat and clean. Only issue is with billing every time I visit this store. Multiple billing errors always.Please check prices carefully before billing because the prices displayed is different from what appears on the bill. And the employees are least bothered to update the displayed wrong prices. You would still see the same wrong price on the item on your next visit.
I love the place 💞
Very good one. The staffs are very friendly too.
Best place for fruits
The place is great! They have everything you might need. A lot of organic and healthy products.The huge point for me - they dont use plastic for packaging at all 👍
Clean, Reasonable, Good variety of products.
Very good supermarket for shopping
Dont waste your time and make delivery ..You can wait 2 hours until you receive your order
A little bit high prices but high quality
The product is nice and the supermarket is very clean
Service is great
Everything that you need you can found here
Delivery takes too too long !
Very Clean, Nice, Tidy, Big and has a variety of items and products
Clean place friendly staff.
Its awesome Organic Supermarket....
Neat, clean with a range of products. Looking forward to visiting again
Love the fresh food
Delivery takes decades, most of basic items they dont have . Im 110 meters away just in the next building and I really dont like this service.
Very attractive
Very expensive and third class customer service along with delayed deliveries.
Awesome
The Philippino in the cashier are not professional even delivery so I don’t recommend this place
Good variety
Good supermarket
Lovely place to shop
Very good
Excellent
Staff are friendly
Wide range of products
The place is arranged and the display of the products is more than wonderful, but while I photographed the place, I had a problem with the staff regarding photography, and if I had a permit if I would show it to Google Maps !! .. In addition to external orders, yes, there is a problem, as I noticed in the comments ... where one of the customers’s request was canceled because another employee was not available for delivery during the break period .. Except that place is worth a visit
There is everything with a complete sweet and savory cafeteria and especially not expensive
Very well organized but expensive
Very cool and special store
Excellent
👌