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Federal Express Garhoud Office
Dubai, United Arab Emirates
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Comments
Mz
Review №1

I will make every FedEx experience outstanding

Al
Review №2

This is a really good spot to go and pick up packages in transit. Location is well maintained and they are very prompt to respond.

GE
Review №3

Prompt service as their tagine reads.

Su
Review №4

Thank you for good opportunity vist fedex

Jo
Review №5

The front staff arent helpful. But the manager Brad is a perfect problem solver and he utilises all the resources at hand to make you leave the office happy and satisfied.

An
Review №6

Great placeATP Coach

Vi
Review №7

Expensive but good service👍Document reached on time as promised🙏🏼

Di
Review №8

I have seen my package have cleared the customs before 10 days but till now I did not hear from them and when I am calling them its an answering machine which asks you questions and keep you on hold for 5/6 mind and disconnects .I am very disappointed with this.If anyone knows how to deal with them ply tell me.I am in Dubai UAE.

Na
Review №9

Cant pay online and courier doesnt have change or a card machine. What unprofessional service from FedEx. Sort this out asap.

Su
Review №10

Nice place, less crowded

Mu
Review №11

Professional staff , reasonable rates for Express courier !Less rush so quick service

ni
Review №12

Good 👍service

Sh
Review №13

Outstanding stuff easy location

Fi
Review №14

Ok place to collect parcels

Ah
Review №15

I have shipped a key to the US for AED291.5; but got charged AED2915 (extra zero) on my credit card; 10 days pasted without any actions after filing the complaint, and I have called 7 times to follow up and still waiting to get my money back! Such a shame!

Ra
Review №16

Went to collect a courier as I preferred that, staffs were very friendly and very efficiently handled. Got the parcel very fast. Office was very easy to locate. But had problem with parking. Name FEDEX creates a perception in our mind and the service we get really keeps the brand name at highs.

Ab
Review №17

Perfect

Ta
Review №18

I love the place and employee

Sa
Review №19

Worst service. Consignment to Lagos Nigeria, stuck in feltham for 10 days. No response from customer service.

Ja
Review №20

Quick and efficient

Mo
Review №21

Not much in the way of customer parking. Customer service area looks more like the entrance to a office. Otherwise the staff is efficient and quick.

Ab
Review №22

Very good

Ro
Review №23

Convinent place,Awsome Service..

gb
Review №24

👍

I
Review №25

Map will takeYou yoBack gate and the u have to walk all the around the block to go front side fedex kindly update the address for walk in customers

Im
Review №26

Friendly staffs and quick service

PS
Review №27

Great place to work.

Sa
Review №28

#FedEx Strong!

Sy
Review №29

Worst Service ever received!! I have asked my brother to pay extra bugs for a premium and fast service as the brand seems to be big but its worst than a local service providers... No courtesy to inform the customer about the delayed delivery nor keeping up to the scheduled delivery... Atleast communicate about the delayed service dammit!!

Pa
Review №30

Excellent service and very friendly staff...extremely helpful

DX
Review №31

Its a Great Company. Efficiency, Loyalty, and punctuality is in this company blood.

Pr
Review №32

I experienced worst delivery twice in this month. None of the customer care operatives are working properly on the calls. They are delivering courier in time.

Ha
Review №33

They get the job done quickly. Theres ample parking outside too.

Ha
Review №34

Perfect

Kr
Review №35

Smashed my laptop while shopping it and now denying responsibility!!!! Terrible service. Terrible customer service. Do not use FedEx, use any other shipping company.

mi
Review №36

FEDEX is a JOKE......I use them every month to get my medication from the United States and every month there is an issue....Well this month they were a day late and when I went to the Dubai Airport Terminal 2 what a joke.....The men who are working tell me there are no supervisors which is a right out LIE.....I had to argue with them for over 2 hours and all of a sudden they found a supervisor....Now they were to...have my package at the Terminal 2 after it clear customs...JOKE....theses JERKS... put it on a truck and sent it to another facilaties. Now after being there for over 2 1/2 hours they tell me I can only get my medication tomorrow morning at the other JOKE OF THE FACILITY.....WE GET THERE AT 7:30 AM AND THEY WOULD RELEASE THE PACKAGE .....FIRST WE GET THERE THE DOOR IS OPEN AND A SECRUITY GUY COMES OUT TRYING TO TELL ME THEY WONT GIVE ME MY PACKAGE TIL 9:00 AM....I HAVE TO BE AT WORK AT 8:45 NOT TO MENTION, BUT WHO CARES ABOUT THE CUSTOMER SURE AS HELL NOT FEDEX. I CALLED THE SUPERVISOR AT THE AIRPORT TERMINAL 2 IN DUBAI AND THE SUPERVISOR SAID THEY WERE GOING TO BRING THE PACKAGE UP IN 10 MINS.............RIGHT NOT!!!! I HAD TO CALL THIS SUPERVISOR BACK AND AMAZING AT 9:05 MY PACKAGE WAS DELIVERED......I SIGNED IT MICKEY MOUSE....I AM GOING TO GET HALF MY MONEY BACK BECAUSE FEDEX SENT MY PACKAGE FROM DEARBORN HGTS MICHIGAN TO MEMPHIS AND THEN TO FRANCE.....WERE IT SAT FOR 14 HOURS BEFORE THEY FINALLY SENT IT TO DUBAI........TOTALLY FEDEX IS SO UNPROFESSIONAL.....THERE ARE ONLY 2 MEN THERE AT REALLY WORK HARD ON CUSTOMER CARE......

Wo
Review №37

Long waiting for simple pick up of package with paid parking outside

Ah
Review №38

Extremely bad experience.Poor customer service and delivery. Example of unprofessionality.

bl
Review №39

They called me in early morning to ask for my location, then they said that they will deliver. after 4 hours I called them and after waiting 15 minutes on the line they told me that my package is still in their office because the address is UN-IDENTIFIED !!!

Gi
Review №40

Good and Quality service

Ro
Review №41

Fast delivery and best ever customer experience! Very professional!

Hi
Review №42

Doesnt even deserve one start! I have tried it in the US and Dubai and both experiences were worst than each other!! Customor service representatives are liars!!

Ya
Review №43

FedEx operations dept, gsp dept dept and workstation are located here

Na
Review №44

Great people Good performance

Ma
Review №45

Very friendly staff and helpful

Na
Review №46

One of the best compay in the world.

Ah
Review №47

Nice freindly staff

Mo
Review №48

Absolutely Positively the best Delivery Company

Sh
Review №49

The world worst delivery service ever I have experience is FedEX .!!!!!! 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿

Ap
Review №50

Cant even label them 1 star for over pricing a parcel to united states

Da
Review №51

The customer pick up is on rear side of the building has long 15 minute wait for pick up but receptionist apologised

Ha
Review №52

VERY EXPENSIVE! But Great service !

Ah
Review №53

Great service, friendly staff.

Om
Review №54

Great device

Ra
Review №55

The location is very bad to identify and pickup parcel.

Am
Review №56

Good value for money.

Mo
Review №57

They didnt call me first and they went to my house and left a notice that they tried to deliver and they are sorry ....!!!!Really iam in choke about them bad services

Ma
Review №58

Very very poor customer service

Mu
Review №59

A place of excellence

Ro
Review №60

Nice and professional

Mo
Review №61

Good service

Zy
Review №62

Excellent

As
Review №63

Super fast shipping

Ti
Review №64

Nice place

th
Review №65

Its very good services

Dj
Review №66

Excellent service

BR
Review №67

Good.service

Us
Review №68

Place of work

Mu
Review №69

Ok

Kh
Review №70

Helpful

To
Review №71

Bad customer service

sa
Review №72

Nice service

Da
Review №73

Very fast service

B
Review №74

Long waiting period at the counter

Nu
Review №75

Excellent

Mo
Review №76

Professional worker

Ah
Review №77

👍👍👍

Du
Review №78

Good and excellent service

عب
Review №79

The lack of wheelchair space for the people of determination, which forced me to climb the ladder

ما
Review №80

سى

حق
Review №81

Very bad

Ab
Review №82

There is nothing wrong

Information
24 Photos
82 Comments
3.7 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.fedex.com/en-ae/home.html
  • Phone:+971 4 253 1999

Categories
  • Shipping service
Working hours
  • Monday:8AM–8PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
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