I have wasted my 02 hours to sortout my shipment issue on all extension. Reply as under:Ext: 1. Import Customer Service : IN CORRECT ENTRYExt: 2: Export Customer Service: NO RESPONSEExt: 3: Import Documentation: picked up. when I ask Email for Import he asked me to contact Customer Service. Again I tried to ask. He didnt listen me and ask me to contact only Customer Service and hanged-up phone on my face.Ext:4: Export Documentation: NO RESPONSEExt: 0: No responseWe hereby request you to improve your contact details on your website. There is no Email listed. We are not able to mail from your website in inquiry form either.I have received mails from this platform!

Why bother putting up a customer service number when you won’t answer? I tried calling more than 10 times and I have been trying for consecutive days but didn’t get connected at all. No answers! It’s a shame that a big shipping company like this cannot afford to give customers a good and satisfying customer service. Just shut down your customer service number if you don’t want to answer calls because it is useless.

Unfortunately , there is no option less than 1 star.In todays time, trying frantically to get in touch with their office for past 2 hours only to receive automated service where noone answers. Sent an email to their customer service which is blocked. Finally got lucky to reach import customer service person who just hung up after listening to my concern. I can see that inspite of such poor reviews they are doing nothing about it.

I WISH I COULD TAKE AWAY THE STARS FROM THEIR REVIEWS. THEY WONT ANSWER CALLS, IF THEY DO THEY WILL HANG UP ON YOUR FACE, SINCE 3 DAYS I M TRYING TO FIND OUT THE COST OF D/O BUT STILL I HAVENT MANAGED TO DO SO. PPL ARE RUNNING TO FIND BUSINESS IN THESE CRITICAL TIMES AND I AM AMAZED HOW THESE NON PROFESSIONAL ARE CHILLING ON THEIR BOTTOMS AND HAVE PPL RUNNING FOR THEM. TIMES CHANGE FOR SURE AND IT WILL CHANGE FOR THEM ALSO

I called 10 times no one is responding the call, very bad customer service ever not helpful!!! i have an urgent shipment to clear.

Hii am from Dubai, tried calling your office in Dubai. No one is attending the call or not even replying to the mail.

Super service

Not friendly reception. Also online data communication is poor.

Ok

No one is there to attend your call, how possible for such a big company not to answer calls? very poor customer service.

Good service very good staff

Very good service