The delivery team doesnt care enough on package handling, sad, considering that this is the MAIN purpose of the service.This is something that needs to be addressed, maybe require the team a pick-up photo and a delivered photo, just to have a documentation on how the condition of the box changes. YOU LIKE TO MOVE IT, but HOW do you do it?It is impossible for the box to look so much the same as it was picked-up due to the multiple transfers, but we customers deserve the same quality of what is within the package.It was very disappointing how my package looked like when it arrived. The upper part of the box was so pressed and deformed causing most of the contents inside being crashed despite some extra protection.☹😕

Nice place a help full Guy Mr Rizwan From Pakistan

I did my Cenomar with apostille and they are reliable. But 10 days in the UAE and still not delivered! So as suggested I picked it up as I was losing time. I thought you are a courier company? So be ready to bring along some solid reasoning as they wont let you win in an argument.

Friendly and knowledgeable staff. Fast service. Affordable prices. Thanks LBC team

Dear Team,I would like to share my feedback with the box pickup done just now. The staff was very unprofessional - he initially asked 325dh instead of 220dh. When I showed him the current offer for other box bundles, he immediately changed the receipt amount. He also didnt show general courtesy, saying that he didnt have any change for the cash payment.Our box was carried inverted. Please see attached picture. At this point, I am 100% sure our boxes will not arrive in good condition.I hope you understand our concern.For your kind action, please.Thank you.Update September 28: Attached is the state of my box that my family received in the Philippines. Words couldnt express my dismay on the service of LBC - the items that I bought for my loved ones were damaged!

LBC people did not come on the scheduled pick up day, but three days later they finally came after several follow up.They will call you 2 hours before midnight to tell you that they are unable to come due to lack of time, they could have called earlier so that you dont waste our time waiting for nothing.

After using LBC for 7 long years, I am beginning to hate them now for their false offers and promos. They bothered to offer me the rate when I was at work but when they pick up my box I paid the same amount and not the amount that they had offered to me.😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Its trusted and proven the Good brings home my cargo safe

For almost 15 years im stick this LBC AND SO FAR ITS GOOD SERVICE !! Only my concerned the staff delivery/pick up mostly not polite cant even smile even same KABAYAN

I am not feel good about LBC !because not service for Indian

Fast service and affordable..

Fast and easy, friendly kababayans staff.

Very Fast Delivery of my documents. great job LBC.(4 working days instead of 7) to Alicia Bohol,Phils.Im amazed.

It was my first time to try LBC in sending my box.But I was totally disappointed when a staff gave me a box without providing a receipt and informing me that the amount that I will pay for the box which is 62 aed will be deducted from my delivery charge of 409 aed.So the next day,I called them and ask for pick up.Then another staff came and telling me that the payment for the box will not be deducted from the delivery charge.So I was surprised.I confirmed that from their call center and same thing theyve told me.How come this first staff who provided me with the box informing me that it will be deducted.I am trying their service coz my previous cargo company which is DCC Cargo is truly the best and amazing cargo company.But I couldnt find their details thats why I searched for another company.First time to experience their service,but truly unacceptable.They dont deserve even 1 star.But I cannot post this review without providing at least 1 star.

After years of using LBC without any problems I was bitterly disappointed with my last shipment. I sent two large boxes during September from the UAE. These boxes were properly packed, the contents were secured and finally it was completely taped up.With great anticipation my relatives collected the shipment during November from the warehouse in Bacolod. What a disappointment. One box was damaged and showed signs of tampering like that inflicted by a box cutter. Contents were jumbled and clothing items were in tatters From the cutter.The weight was 20kg less than when it was shipped so it appears that a significant amount of the content was missing.To suffer such a loss in what was meant to be a Christmas delivery leaves a bad taste.Never again. Please steer clear of LBC until they are able to protect their shipments from pilfering and malicious damage. To date we did not receive a reply on their complaints channels. Very poor service.

Cheaper, reliable, and fast if you wanna send something to Philippines 🇵🇭.

Please train your pick up guys to be little polite. They don’t even give a smile and it seems like they are not happy for what they are doing.

I dont know if their tracker online is Liar or the customer service!!! It says online that it has arrived but when I called customer service they said its still at the airport!!!! Slow as a snail and liar. No option to expedite it as well. Poor service. This is the last time I will use your service. I will tell others also not to use your service at all.

Very fast delivery and the tracking system is superb

Very helpful and informative staffs. Thanks gor the assistance. Filipino hospitality at its best.

Their working hours change to 11:00 am to 10:00 pm!

The staff here are sooo accommodating and helpful. They would assist each and every client to ready and pack their boxes until all is set.

Used them to ship to the Philippines, by far the cheapest, easiest and fastest way to ship to that country, mostly used to ship large items|quantities.

They are advertising their Document Processing (red ribbon attestation) as 3 - 4 weeks only but it took them 8 weeks to process mine!

Its on time what they promise and safe as well nothing problems

Cargo to Philippines with them is good service

They use to be great, but service has gone down. I scheduled a pick up at 4pm and they came at 10:45pm. No respect for time at all.

To lbc cs agents,Till now im waiting for my xl box that ive sent last june 11th, i asked my friend to call for me because im here in PH and ask for the tracking no. of the box so i can track it myself.WHY and WHAT was the shipment number that you are asking for, What were you thinking guys?? Normally once the customer give the name of the sender and the registered mobile number of the customer you can provide the details and the tracking number right??Before we depart dxb one of your agents cleared to me that the box i sent will be recieved maximum first week of aug. Due to changing of the vessel.. I send an e-mail I send message in ur messenger from last week till now i dont have a clear reply from you guys!!! Are u this slow now??I just need the tracking number or the details of the shipment from u.. Totally dissapointed!!!!..

Amazing service

I scheduled for pick-up, we agreed saturday 1-3pm. Then nothing came/called me. Then I called the branch nothing in may name is sched, i called the callcenter 10x no one is answering... POOR SERVICE!!! 1/2 START RATE NOT EVEN WORTHY!!!

Place of lbc cargo when you want to send documents and cargo visit their place at karama

God service goods reached on time but hard to give them box in Dubai many time call after they come like they dont want bussiness

Good and Prompt Service. Friendly Staff and Promised delivery.

Best service staff

Good for sending cargo box

Good feeling

Nice

Good servicr.

Nice

Good customer service

Send documents back home

Awesome service

Poor service - package went missing

Staffs are accommodating

Good service

Good service

Ok

On time delivery

LBC never committed to their schedule! The villagers talked but didnt seem to understand, or did not understand the LBC staff especially the pipick up, it was rude and the customer had to adjust their schedule! whats the use of booking for pick up. we both work in Dubai so you know when you book a pick up and say the preferred time, morning or afternoon, we said we liked it not because it was just a trip but it was the time when someone was home to move the box.then my sister will pick up ah just to open it !!! meaning not to pick upin. so the customer will adjust. you go home and leave for work or just get a box. one time i did it because i really needed to get the box and i was angry landlady, ran away at the office only to wait for them for almost 2hrs even though they said they were only 15 mins away from home! X (to those who are pipick up, dont be mean to be macho and you guys should be polite. A little kindness and politeness do not harm you.i still hope that LBC system and culture will change!