user
LUXFolio Real Estate
Dubai, United Arab Emirates
Appearance

Comments
Mo
Review №1

I sold my property thru Luxfolio Real Estate, the salesman Lewis relentlessly followed up on the deal, going back and forth between me and the buyer in a timely manner though no waste of time whatsoever.Lisha his assistant came into the picture to put together all documents required to complete the deal. It was far from being easy I was in Europe during the whole process, as well as the buyer. Lisha handled the whole process with surgical precision and in a record time.., I hereby acknowledge the high caliber and professionalism of both Lewis and Lisha. It was great pleasure to deal with them…

Sa
Review №2

Matt was a great help during my flat search. He was very patient, friendly, responsive and listened to my list of requirements, which in turn meant he only showed me properties that were in line with what I was looking for in Dubai. He walked me through the whole process, which I really appreciated since I had a short period to find the right accommodation. His advice and tips on the real estate market were invaluable. Would definitely recommend. Thanks!

C-
Review №3

Cannot recommend Edina enough - she was so helpful and patient with me. Always went out of her way to accommodate me and my requests. Super quick responses to any questions I had and really friendly. Thank you so much!

Gh
Review №4

Highly recommend for real estate services. I want to Thank Max for the excellent support and the professional handling of my flat at JBR.

CT
Review №5

Terrible service. Today one of your agent Conner Turner Scott scheduled to show me a property at 2:30p and sent me the location the night before but without a unit number. I was told he will meet me there. I even showed up 20 minutes early to wait. He never came at 1:30p. I messaged him on WhatsApp and called him multiple times on his mobile. I saw him came on WhatsApp several times but no reply. What a waste of my time. Very unprofessional. Do not recommend. Not even a reply to say hes late or to reschedule. It is now 5:26p and still heard nothing from him.

Ra
Review №6

Super happy with the experience working with Sam and Liam. Getting a good a deal in Dubai in a short period was tough but these guys made it happen quickly and efficiently. Super responsive and super helpful. Can’t recommend them enough!

Li
Review №7

I worked with Rachel for my recent apartment search, and she was great. I have moved a lot over the years and always dread working with estate agents that are pushy and try to sell you on an apartment you dont want. Rachel doesnt push, pressure, or bombard you with messages, which is great. She listens to your requirements and finds places that meet them. I would definitely recommend to anyone who is looking to move!

Ha
Review №8

Deen Karim was more than helpful in finding us an apartment in Old Town. He was extremely honest, upfront, and was able to find us a great apartment that fit right in our price range. He was extremely communicative and easy to reach to answer any of our questions at all times. Highly Recommended!

Fr
Review №9

Had the pleasure of dealing with Mrs. Eva @ luxfolio, who managed to completely changed my perception of the RE agents in Dubai; she was open/honest in expressing her expert opinion, responsive to both emails & calls, and within two weeks was able to secure a buyer that had matched my asking price for one of my apartments in downtown. Would highly recommend her to anyone looking to sell their property!

No
Review №10

It was absolutely pleasure working with Rachael. She is very professional and warm. She has been very helpful in guiding me and supporting through out the whole process. Best of luck

Ro
Review №11

Jack Jordan and Lisha were amazing! Jack was the only agent i worked with who knew exactly what i wanted and made sure to find me the right apartment I’m looking for.He’s been great to deal with, always responds quickly and the process of getting the apartment was so smooth with their help!Lisha is very organised and always ensured all details and paperwork was quick and accessible.I would definitely use them for any real estate services again!

Ca
Review №12

Dushali was amazing at helping us find the exact property we wanted. She catered to our every need in a professional, friendly and timely manner and her advice was invaluable. Would highly recommend her!

Ek
Review №13

We received excellent service from this company! You can definitely trust them. We were in a challenging situation to find the apartment and do all the paperwork. Katherine was very helpful and supportive. She made sure that we got what we wanted in the deal. Great job!

Mo
Review №14

Thank you Jonathan for your support to help my family find the perfect home. Your genuineness, will to help and availability, really made it a smooth transaction. Will come to you again for my next home!

Gi
Review №15

Rachael has been really great in handling my property affairs. It was seamless and very professional. Would strongly recommend LUXFolio for property management.

DA
Review №16

A very dynamic, young and capable group of agents who were patient and helpful. They found solutions to help me find my home in Dubai.Bravo and thank you Ceri and GM Alan.

Ra
Review №17

Mr Matthew was able to find me good tenant at my price in just 1 weeks time. I recommend him to landlords that want to rent the property.

Ha
Review №18

EVA from LUXFolio Real Estate went an extra mile to find our dream house. The team here is professional and put every effort in getting you the desired property within your budget. I am 100% satisfied with their assistance. Thanks EVA and Lisha.

Da
Review №19

This was my first move here in Dubai, I was very nervous about the whole process, but Matthew took the time to ease my concerns and really made the whole process smooth and easy. Would definitely recommend and already put one of my friends in touch!

Go
Review №20

Rachel was incredibly helpful in my search for an apartment in Dubai. She was professional, kind and considerate to my needs as a client and took the time to listen and came up with suggestions that would best suit my needs. Would highly recommend LUXFolio, and Rachel in particular.

Rh
Review №21

Matthew was very professional. I contacted him way before my lease was about to expire, he shared some options, and was honest about it... it was a bit early. Then he followed up twice checking on me and my choices. He was a good listener, wicked sense of humour and spot on with his suggestions. I also sent him some links and some towers’ names and he was keen on telling me that such towers he did not recommend due to complaints from current clients. Human, funny, professional!

Ch
Review №22

Edina has demonstrated the highest professionalism assisting me during my research, remaining patient, reactive and transparent during the whole process. She made sure I could settle quickly and in the best conditions. It was a pleasure being her customer. Thanks Edina!

M
Review №23

Highly recommend for real estate services. I want to Thank Rachel for the excellent support and help getting me my apartment in downtown.

al
Review №24

I sold my unit with LUXFOLIO .They were extremely professional. Matt worked tirelessly to find a suitable buyer , and kept me updated at all times . In the end , they closed the deal as promised . I highly recommend them

Jo
Review №25

Rented an apt in Marina: the experience was smooth and quick, and the agent (Edina) has always been responsive. Would recommend!

Ja
Review №26

Matthew was really helpful and friendly. Kept me updated and was super professional throughout the process. Would recommend him to my friends.

Ma
Review №27

Matthew S was extremely helpful and friendly throughout my property search. Hed contact me whenever a new opportunity arised and kept me up to date.

Ma
Review №28

Highly recommend Deen as an agent helping us to find a place being very efficient and helpful. Definitely someone to consider being a specialist in old town :)

Jo
Review №29

Sam Walton at LUXFolio was very professional and proactive in all my engagements with him. I would highly recommend Sam and LUXFolio for you real estate needs in Dubai!

Li
Review №30

Fantastic service from Radley at Lux Folio. Helped us to find a great villa in Dubai Hills and then made the whole process of agreeing the rental very quick and simple. Also helped with recommendations for landscapers and other workmen. Can’t thank him enough

Ma
Review №31

Rachel was very thorough and knowledgeable when dealing with her. Really appreciated all the time and effort she spent trying to find different apartments.

Mu
Review №32

Have had a great experience working with Rachael at LuxFolio.. friendly, knowledgeable, professional, responsive and accommodating of my requests. I had messaged a number of agents regarding listings in this building, and Rachael was the quickest to respond, indicated that the unit that I was looking at could not be viewed immediately, but arranged with another agent to have me view a similar unit (almost immediately) to get a sense for the layout and feel of the unit. She sent across pictures and gave me all the information that I needed.Throughout the process, Rachael kept me informed about the progress step by step.. each discussion with the landlord and everything in between.She facilitated a meeting with the landlord and even tried negotiating on my behalf.I had my first interaction with Rachael on the 9th.. today is the 25th, and I am days away from moving. Some final admin and a handover to be done, and I am sure that my experience will be as positive during the closing stages as it was through the process! Thank you very much, I am a happy customer and you have made my entry into the country a pleasant one!

El
Review №33

Edina was a fantastic help in supporting me to find an apartment. She arranged viewings quickly (as we know, real estate moves fast in UAE) and ensured I was kept up to date with all developments. She was patient when I was unsure for next steps and responded to all communication quickly. As well as this she was very friendly and easy to chat to and found me a beautiful apartment. Thank you Edina!

Ra
Review №34

My experience with Luxfolio Real Estate was outstanding. Ms. Kimberley Singleton is professional and friendly. She is very helpful and she understood my requirements and assisted me on my search for a perfect place.I thank Kimberley and Luxfolio Real Estate for the great work they have been doing.

Ra
Review №35

I would like to recommend Rachael Edwards, she is an outstanding agent and was able to fulfil all of my needs, and left me very satisfied.

Na
Review №36

Made two transactions through this agency , everything went smoothly in pretty easy way , Chris is one of the best agents in the town ,i strongly recommend this agency for serious buyer or sellers,

Ah
Review №37

Rachael was extremely professional, knowledgeable and extremely honest. She will be always by your side and will try her best to accommodate your preferences.

Li
Review №38

My fiancé and I had an amazing experience with Edina! She was always responsive, incredibly helpful, flexible, and professional. We had just moved to Dubai and she helped us set up everything and answered all of our questions. Highly recommend!! Thank you Edina!

Ma
Review №39

Very good service from Lux and Edina was very professional in her dealings with us when sorting out a new flat to rent for us

Se
Review №40

Had the pleasure of dealing with the LuxFolio Team.Edina was of great help and offered excellent services.Would definitely recommend!

Ri
Review №41

Being new to UAE, I found it difficult for realtors to stay responsive, which got frustrating. Thankfully, I came across Edina (my Realtor) from LUXFolio and she helped me find my apartment quick and easily. She was very responsive and helpful throughout the process and she was able to find a home for me that ticked all my boxes. She is very knowledgeable and I highly recommend her. Thanks to Edina and the team!

Ly
Review №42

I recently had the pleasure of viewing a few apartments with Matthew Shaw. He was extremely attentive and professional, keeping us regularly informed which took away a lot of stress that comes with looking for accommodation. Matthew made the whole experience feel easy and I will definitely use him again in the future.

Da
Review №43

I reached out to Rachael after seeing one of the properties she was letting out in Downtown. Racheal helped me with my search for an apartment and her customer service and professionalism is second to none.There was clear daylight between Racheals approach when compared to other agents I dealt with from other companies. Racheal was not pushy, she was very respectful, she did put my requirement first (this is very important) as she didnt put me off from wanting to work with her either as she did not engage in high pressure selling technique which is very refreshing. It was a shame I could not close on a property with Racheal, this was not a fault on her she just didnt have the inventory I wanted at the time however, will I recommend Racheal as a top agent? Yes without a doubt.Regards,Dayo M

Na
Review №44

This has to be the worst real estate company experience I went through.I was interested to rent a property that was listed by them, but found it overpriced compared to other exact units. The only difference with the unit they listed was that it was on a higher floor.Same size, same view! In fact, the lower floor had more kitchen appliances included!Liam, who works at Lux reaches out to me via WhatsApp after I sent him an email with regards to my interest. He doesn’t bother to call me and establish a relationship, rather he sent me a WhatsApp as if he is some internet bot who runs and says automated tasks.I told Liam their price is over my budget and asked if a AED 15k reduction is possible, his immediate response was “no I suggest you look elsewhere”. There were at least 5-7 apartment in the same busking, all of them 1 BR, prices ranging from 58k to 97k annually. Obviously, I wanted to negotiate as that is a massive difference.Nevertheless, I was not happy with that response in which I told him I did not appreciate his answer and the way he was speaking with me and that he could have been said his message better, after all I am the customer in the end!After telling him this, he responds again and says “you are asking to go 15k below the asking price. I don’t have time for this”.Yet, he still did not tell me what the owner can or will accept. Liam did not even do the basics of his job by trying to go for a win-win situation or at least find a middle. He also duidn’t give me an alternative in the building or somewhere else in his portfolio within my budget.I have never seen such bad customer experience as I experienced today. This should be unacceptable these days and people like Liam do not deserve to have a job and should be sent for intensive training or back to school to grow up. He should be flipping burgers at house gatherings as it seems he is a miserable person.In the end, another agent gave me the apartment I wanted in the same building within my budget, which I will be moving in 10 days.

Sh
Review №45

5 star rating to agent Mathew who made a deal in professional and accurate manner. Absolute OT specialist!

Ch
Review №46

Finding home in dubai was not easy for me and my husband as we very picky in everything from the quality hygiene maintenance and so after a months finally i got to meet Rachael from luxfolio who really understood what we needed and stayed patient with us even after we signed the contract thanks to her for the amazing job

ay
Review №47

Rachael was great in assisting with my property search, highly recommended

Si
Review №48

We had a very positive experience with LUXFolio Real Estate. We felt that the estate agent, Marcus, really listened to what we were looking for when suggesting properties and assisted us in finding one that we loved. Any questions and concerns were answered immediately. We would definitely use LUXFolio again.

Sa
Review №49

I’ve recently moved into my new apartment in Old Town, and I have been highly impressed by the professionalism of the LUXFolio team and how they have made the entire process extremely seamless and hassle-free for me! They also worked hard to negotiate the best price + terms for me in an apartment I had my heart set on (not like other agents who look to get the most out of you! :))I’ve lived in Dubai for 3 years now and experienced a few apartment moves - LUXFolio are BY FAR, the best agents I’ve engaged with and I highly recommend using them. Big shout out to Matthew (Old Town agent) at LUXFolio, who goes out of his way to be helpful, accommodating, responsive and for just always being an absolute delight to engage with! Thank you!:)

Ro
Review №50

Fantastic! I have recently rented out my apartment with LUXFolio Real Estate (Chris & Rosie) and they did an excellent job to find a new tenant! The whole process was very fast, organized and transparent. By far the best experience with real estate companies in Dubai! Will certainly work with them again!Thank you

Ma
Review №51

Great! I have recently rented out my apartment with LUXFolio Real Estate (Natalie) did a wonderful job to find a new tenant! The process was professional and fast, the best experience with real p companies in Dubai so far! Will certainly work with them again! Thank you Natalie,

Mi
Review №52

Great experience! Jack was extremely professional and a pleasant person! After a long search process for apartments and dealing with several agents, Jack was absolutely fantastic! I left him a message over the weekend and on Sunday he immediately called me, we scheduled two viewings and after he got a feeling of what I wanted in 30 minutes he found me the perfect apartment for me and closed the deal right that day. I highly recommend Jack and the company! Thanks a lot for your great support! This was indeed an excellent experience!

An
Review №53

I was recommended to this company, well in particular Alan in the midst of Covid 19 in May 2020. I was struggling to sell my off plan property in Dubai. Everybody that I approached wouldnt even attempt to consider taken on my dilemma. Alan was absolutely amazing from the very start. He was very open and honest about my current position from the very start and despite everything decided to take on my case. I was at my wits end but Alan was patient and reassuring. Taking time out to explain every process in detail. Nothing and I mean nothing was to much trouble for Alan when asked many questions. Alan strived to respond to my emails, messages and phone calls in a prompt manner. His knowledge, diversity and professionalism is to be commended. I have never met a more attentive and genuine consultant and a feel very fortunate to have had the privilege of Alan handling my property. Alan your hard work and dedicated is so appreciated and I will never forget the extra mile that you took despite the MANYhurdles we both encountered during the sale of my property. Alan you are ASSET to your company. Leisha also worked tirelessly on my behalf to ensure everything ran smoothly. A sincere thank you both again for the remarkable accomplishment with the sell of my property. I wish you both all the success in the future..

Da
Review №54

This company took on the rental of my apartment at a very challenging time. Having had it on the market for almost 3 months with hardly any viewings by other agents - suddenly there were viewings - regularly. This I believe was all due to the specific efforts of Nathalie Callaghan. She was so active, very professional and very genuine in her efforts and suggestions. In .comparison with the other companies who offered excuses and no results - these guys offer hard work and will keep at it until it’s rented. Thanks so much I appreciate all the efforts. P

Mo
Review №55

I would highly recommend Jack if you are looking to buy a property. Both Jack and Lisha have made the sale process very easy with constant communication and will definitely use them/Luxfolio in the future.Thank you again.

Th
Review №56

Luxfolio real estate (Richard & Lisha) has done an excellent job to sell my Dubai apartment! Their services are fantastic ...& speedy response to clients’ requests! I highly recommend their services !

El
Review №57

Matt worked tirelessly to find the perfect apartment for me, taking into account a long list of specifications. He knows the Dubai market inside out, handled negotiations effortlessly, and is professional and personable. Highly recommend.

Wi
Review №58

Ive had a fantastic service from LUXFolio from the first moment I met Director Chris Hogg. My first property in Dubai was secured at a fantastic price and the experience was professional from start to finish. Response times are rapid and despite being an expat buyer everything was explained clearly and in detail. The team at LUXFolio are the most professional Real Estate team in the UAE Ive encountered and I look forward to working with them more in the future.

Ha
Review №59

Richard and his colleagues have been extremely professional the way they handled me as a buyer and then as a seller despite my almost unreasonable demands every now and then. They really are a reliably honest bunch of young people and that is really rare in a transient place like Dubai. Looking forward to working with them again.

mo
Review №60

Not sure how your agents got my number but as a landlord last thing I want is receiving inappropriate messages from your agents trying to lecture me about my properties or send me further unprofessional messages. You are the one chasing me so please don’t waste my time!!!!

Wa
Review №61

A special shout out to Jack and his colleague Marcus for their high quality client service and professionalism. They work around the clock to get things done for you; for instance they helped me complete all the paperwork on a Friday (weekend in Dubai)!

Ha
Review №62

Really professional team.

더블
Review №63

I recently purchase house in Dubai introduced by Chris from LuxFolio Real Estate. He arranged everythings in timly manner and very trusted. also he introduced me good value properties that is why I could decide and purchase house in dubai before that I contact many other real estate for information but could not find one. If you thinking about purchase house in Dubai, Chris is the your guy.

To
Review №64

First property bought in the Middle East and couldn’t have wished for a more professional team, Aaron and Lisha were both extremely professional from start to finish.The whole process took less than a month. Would highly recommend LUXfolio.

Li
Review №65

I bought an Apartment of Aaron in the JBR community. His swift actions allowed me to secure the property i was looking for, and at the price i wanted. Importantly, the after sales was conducted to the highest standard to ensure a smooth transaction. I cannot recommend Aaron and LUXFolio Real Estate highly enough

Ra
Review №66

The agent in LuxFolio was so cooperative and proffessional. She also showed us good quality appartments so the overall experience with LUXFolio was great.

Ah
Review №67

I met Mathew thru property finder and this man is the best in his job especially in old town or downtown Boulivard! He knows everything and everyone. And he’ll help as much as he can to get u the apartment in best price and quality. Thanks Mathew and luxfolio

Si
Review №68

The team worked hard to achieve a good sales price for me, and their follow on administration, helping organize the actual transfer, was super efficient. Thanks to Chris and Lisha!

No
Review №69

Very serious and good teamThanks to Chris and lishaThey help me since the beginning and even after the deal was done.They gave me good advices

Mo
Review №70

Great experience dealing with LuxFolio real estate. They are very committed, meet their promises, and delivers as expected.

co
Review №71

Working with LUXfolio was an absolutely brilliant and seemless process. Acquiring properties can be stressful and misguided but the company made sure to clearly present everything I needed to know from the start. Aaron and the team are welcoming, friendly and professional all round. Will certainly be using them again in the future 👍

as
Review №72

I would like to appreciate the super quality customer service of Mr.MattHonest, active &stat of the art service fast and productive property letting in-spite of the tight difficult current situation and the negative impact of COVID19All in all I highly recommend this company and particularly Mr.Matt servicesDr.Ashraf kamel

Ki
Review №73

Working with Aaron and the team at LUXFolio has been a real pleasure from start to finish. Incredibly professional, dedicated and highly knowledgable in all areas of Dubai real estate. If you’re looking for any help in what is quite a complicated market, give Aaron and the team at LUX a message, couldn’t recommend them highly enough!

Aw
Review №74

Lux folio is the second name of professionalism.

Th
Review №75

Unfortuntately not even the standard service as my contract dated 5th March and issues about the apartment at Oldtown that was promised to be fixed before move in has not been resolved yet and its the 11th today. Lack of followup and inadequate responses and shifting blame on other staff or the landlord. Totally waste of the commission paid. Never again with Luxefolio! A total mistake!

Bj
Review №76

It has been great working with the LUXFolio team. They work fast and transparant.

Al
Review №77

Jack was very efficient in helping me find my downtown apartment. A pleasure to work with.

Om
Review №78

No surprises, transparency, competence and honesty are rare gems of the real estate industry. LUXfolio offers its clients just that and hence their rating.

Ar
Review №79

Professional Service from the Lux Folio team as always.

La
Review №80

I called a guy named Chris Hogg and asked some questions about an appointment in Marina, I waited for his response for one week then I sent him a text and he didnt even reply!!!Very unprofessional, disrespectful, just wasted my time!!!!!

Ce
Review №81

Extremely unprofessional real estate agency.

Sa
Review №82

I finally found my apartment in Old town. Many thanks to Mathew for his patience. he never hesistated to help and was following up with updates on the market on daily basis. Communication was super easy and he was always available even after office working hours. Mathew is highly recommended. Many thanks man.I dealt with Matthew. Honest in dealing and helps to find what suits you. Communication with him is very easy, even outside working hours. I highly recommend dealing with Matthew.

Information
14 Photos
82 Comments
4.8 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.luxfoliorealestate.ae/
  • Phone:+971 4 335 6007

Categories
  • Real estate agency
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–7PM
Service options
  • Online appointments:Yes
  • On-site services:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations