Good collection of pet food and pet accessories .Aquarium section has good collection of tanks and an fishes.marine and freshwater ones. Akhilesh was very customer focused and was making a connect with is when we moved to the aquarium section. fish food section seems to be low on supply, maybe I went in on a wrong day. They have a nice Japanese koi tank, with large size Kois.

I’ve just tried The Pet Shop yesterday for the first time and I was really impressed. A huge place for your pet (any kind) needs. They have a wide range of all the items u might need.They have a variety of grooming packages, and the staff are very nice and helpful and they deal with the pets in so much love.Highly recommend them!

This is a great place with a huge variety of items for all your pet needs. Prices are very competitive too. Definitely worth a visit

First visit and 1000% will not be the last! You can check the pictures and guess the before and after :D I went there as a friend recommended the place for grooming and toys as well as accessories and everything you can dream of. Theres a nice cafe and a fun dog park for the woofers the staff are super helpful and friendly and the vibe of the store is amazing. Give them a call or visit to experience it yourself.

One of the aquariums we bought was leaking after 8 month out of nowhere. Having a warranty of 24 month a replacement is - should be- pure formality. The shop is not willing to honour warranties stated by law. Welcome to the wild west!we will file a former complaint with the authorities - and it is not a matter of any amount - far more it is a matter of principles. As it is simply not acceptable at all.update: the costumser service was contacted a few days back - we did not even received a call back. the aquarium was brought there and the MANAGEMENTS DECISION was NOT to honour the legal warranty! So please do not ask us to get in contact with the customerservice. This is just an insult.

Good place for all ur dogs and cats needs. They have many varieties of dog food and treats. Many varieties of toys for dogs and cats too!! The sales people are friendly and helpful!

My cat got her hair cut nicely and service is always quite good. She is now fluffy and a tiny fierce teddy bear. I like how they treat the pets there and the adoption days are great. Recommended place. Prices could be better since the location is far

They have complete line of pet needs.My Hamsters love the items that we got from here and we always come for more...

Very large pet shop. So many different varieties of cat food and biscuits. Helpful staff. Grooming facilities available too.

Great store - large range of products including an equestrian section. Friendly and attentive staff plus a little cafe corner with outside areas where your dog can play for free. Loads of free parking out front for easy access and loading.

You can find everything pet-related here. The aquatic life spp are vast. There is also a pet coiffeur inside the compound. Fridays are the cat adoption day and Saturdays are the dog adoption day.

I have a low tech tank planted, for the last 4 month,Female betta, red shrimp, mole, cardinal tretas,Been great2 month agoI was passing by pet shop sheikh zayed, staff great explain about fish, very friendI bought4 rummynoseTretas2 Siamese algae eaterEverything greatPass 4 month 👍Last week Monday , I find out pet shop close where I leave (remraam) pet shot DIPI visitI boughtSnailRed cherry shrimpFine👍Thursday around 4 pm I come backI bought2 more rummynose smallTreta4 panda CorydorasI claimed all the fish’s As always4 rummynose I already had was bigger2 rummynose smaller I bought ThursdayThursday to Friday rummynose dead 💀Opes happen !!!!🤷‍♂️ Test the water nothingOther look great 👍On Sunday the other small rummynose dead 💀Funny the rummynose I bought on Thursday other fish is okTest the water again everything greatReady did maintenance Saturday test the water !Monday I go back in the pet shop dipTo ask if the have that problem in tank of rummynose!Very funny no more rummynose in the tank !I been there on Thursday to Monday they sell every rummynose 🤦‍♂️Others tank still with fish’s , the finish only rummynoseSo I said what’s happen to me !Staff really not helpful at all ,Saying the can not do nothing !At that moment I knew something was not right !I start questioning! No straight answers 🤦‍♂️They asking me to bring my water tank for they test ,I go back home , and bring my water ( I knew was wasting my time) but we never know ! I was worrying about my others fish’sThey test ( and nothing wrong) water was greatThey said your water is ok thanks !!!How about that 2 fish dead 💀 I bought here ( Funny is the 2 rummynose from your shop, and 3 days no more rummynose to sell )They said can not do nothingI show pic of the fish , of my others fish and my tankCustomer service was disgustingReally not normal 2 rummynose die like that and others rummynose for 2 month was in my tank still thereAnd others fish I bought in the same day is great, and not rummynose in shopAnd is my lost ! Shop sells fish had some kind of sickness!Not really supportive from that shop and not much explanation! They do not really care ! Only sell and money ,Take care of customer and supporting them !I will never put my feet back in pet shop dipNever mix water !30% water change ,maintenance every Saturday ,I use strips text 2 times week

This is an amazing place you can find everything related to pets. Either food or toys its a pets super store.There is a grooming section as well for the cats and dogs.Theres a pet adoptions day also on every Saturday.Pet shop has best range of aquariums and fish. The aquarium section is huge. Wide and healthy range of live stock.convenient parking all the time.

Plenty of choice. Friendly and helpful staff. Recommended.

Our boys has always been warmly welcome at The Pet Shop. Bentley & Cooper loves shopping at The Pet Shop and picking up their food, treats and even their favourite toys. The staff are very friendly and always accommodating. Boys gives them 🌟🌟🌟🌟🌟

Nice shop with almost all accessories and pet adoption, aquatic pets for sale

A great place for finding all your pet needs in one place.The staff are very friendly and offer knowledgeable advice for buying.They have a pet adoption day on Saturday if you are interested in getting a pet for your own.

I would like to thank the staff at the Megastore (DIP) for helping me with my recent purchase. They went above and beyond and provided me with such excellent and kind service. I would especially like to commend Telma, Alfredo and Vincent for their outstanding work and warm hearts. Thank you very much for making my experience so wonderful and my cats will love their new enclosure! :) Kudos to the team!

We took my friends cat there for grooming. The service is excellent and the staff is very professional and friendly. I can assure you that the cat enjoyed her time there and so did we.

My cat is satisfied and glad 😊 thank you guysHis another tree was too small now for him.Also, every Friday Cat adoption every Saturday is Dog adoption going in the shop

Cool events, the cafe is good, they even sell Filipino food! Great doggy play area. Its a bit annoying having ppl come to pet our dog when we just want to chill out and enjoy a brew.

Very big store... One can find lot of optionsThe best part they have a dog park

Great pet shop with a wide variety of products.Great cafe (humans are allowed too).Great paw park.

Probably the best place in Dubai for pet lovers. Friendly and informative staff who made our visit pleasant. Would definitely recommend and hoping to visit soon :)

The best place for your pets.... Its a huuugggeeee place and i dont feel like going home once i am here.... Plus you get to meet other pets and interact with them and the owners.... I simply cannot put it in words how much i love this place

Massive store with every conceivable food, toy and treats for your pets. Love that they have adoption days on saturdays to help support the local shelter x

The product is well organized ,they works well with all types of clients and co-workers ,the staff is dedicated and emphatetic listener ,welcoming customer with a warm greeting ..

Huge place , its a super market for pet accessories and aquatic fishes. Must visit place. You can order online too but its nice to visit and buy.

The place is massive!! Thelma was so helpful, I didnt know much about cats and I need to take one on an international travel. Thelma was amazingly kind and so accommodating, thank you!

Have been buying my cats stuff from you for a few years now and this time was the fastest i got my order. salem thank you so much for your help! great customer service skills

This place has almost everything pet related you would need. On Saturdays they have Dog Adoption day from around 12 till 2. They keep updating their products and getting new toys for dogs and other pets. They have grooming services. They are very friendly and always willing to help when you are shopping around. Tjey also have a closed area for dogs to play while you shop or have a coffee at their cafe. But Im not sure how fresh the food is in the cafe, I saw a fly in the glass cabinet. I would still give the place a 5 star for its actually purpose as a pet supply shop which it fulfills greatly. If they rectify the hygienr issue in the food area a little, the place would be perfect 🙏

Good selection of products in the shop but unfortunately the staff is not friendly or helpful. Prices are quite expensive.

The shop is good with variety of products and well trained staff. Great grooming service.My only issue is online delivery.. they say same day delivery in Dubai but actually so far two orders and they take 3 days! So heads up if you need your pet food same or next day!

Great place , lots of pet accessories and an amazing aquarium shop with a huge range of fish

The Pet Shop... a one stop shop. Whats very appreciated here is the knowledge of the staff.

A place that feels so natural for your pets. Best place for pets and owners. Have a look at their Koi indoor pond youll fall in love 😍

Been ordering 2000 Dhs of catfood from them every month this year. When they had a discount offer, I placed same quantity of order and it was delayed, they made excuses they don’t have in stock, that Purina had stopped making that catfood and I ended up with a paltry quantity after 3 weeks. While Carrefour and other supermarkets chains all had stock. On another occasion, I had placed order online and called to collect it from a store- that is not possible. Most of the time stocks run out of stock for long periods of time. They don’t invest in trend analysis or customer loyalty. On a third occasion much earlier, I had brought my Mainecoon for trimming and the two guys held her paws stretched like torture to sheer her fur. Horrible to cats. I use Happy Puppy mobile groomers and they are really professional.Please invest in stock control and customer loyalty. Also bulk buys should get reduced pricing- that is a standard industry practice

A great mall for pets. We can tak pets Alappat here

A Petfood SUPERMARKET! ...with very friendly and knowledgeable staff !!!

A lot of options for your pet. Also the grooming is very good.

Huge store. Love it. Very friendly and helpful staff. Youll find all you need for your pet. From Dogs to Horses. Fish to Reptiles.

Aside from the store having everything you need, two staff members in particular were extremely rude. I visit the store with my dog (extremely well-behaved and social) and I overheard a staff member telling a CUSTOMER to not let their dogs interact with my dog BASED ON THE BREED. I have no problem bringing my dog everywhere, and to hear that a staff member telling a customer that was extremely impolite, and they had no right especially for the fact that my dog greets and plays with all dogs at the dog park and never once had an incident happen. Also the cashier did not have change for my bill, and demanded that I pay with a card (I did not have my card on me) instead of going to find change in other sections of the store and had an extreme attitude problem, huffing and puffing.They need to consider reevaluating their staff if they want people coming back to the store. I wish I could give a lower rating.

Changing my review, as long time customerI was disappointed with lost/unattended order of mine, though I would like to thank Doria, for taking customer care in very professional manner and identify what was the issue and sent a nice kitties gift basket.Thank you pet shop teamI really hope though you as well improve your loyalty points system for online orders

You can find everything on pet supplies, food and accessories. Theres a lot of aquarium fishes too.

Very big store with all needed items and supplies for all types of pets. They have even some animals for adoption here. But for this huge store they have in the middle only 2 cash counters, so I had to wait for a while, even there were not too many customers. Staff are helpful, roaming around if you need anything. But the prices are too high in comparison with online or even simple Lulu hypermarkets. For example, why one should buy simple ceramic food bowl for his pet for 50 Aed , when he can find it in any regular shops for 8 Aed. The same with food supplies, i were buying much cheaper. Overall overrated, with high prices . My rating is 2,5 from 5.

Amazing service especially for grooming and widest selection of food & pet care goods

One of the biggest pet shop that I’ve seen. There is a grooming section as well. Did the grooming for the cat. Very satisfied! The team are very professional. Highly recommended to everyone

On the way to Pet Paw Park Free.. Pet Shop. Perfect place good ambiance...

Often lacking stock in the things on my list and a staff that almost never know the answer to my questions, both at DIP and Sh. Zayed Road. Very disappointing. But at least it is a proper pet shop and I like the new concept at DIP. I have been an online customer for five years and think I may stick to shopping online.

Amazing place to shop for all pet needs. Makes u want to spend everyday there for no reason!!! Very clean store and friendly staff!!

Great...all type of pet food etc are available in one place...

Great place. Amazing helpful staff

Always have ordered my babys food from there but never tried their grooming. Am sorry I missed out for so long but am glad to have found something that am not changing ever. Thanks Caesar for taking that extra care to find the right bandana.

I have dealt with them for years for all my pets needs, they are very professional, delivery on time and 99% of the time delivery on the same day, the variety of products are amazing, one stop shop and they do care about customer satisfaction and take it very seriously, your trusted one stop shop.

Great shop, probably the largest pet shop Ive been to in Dubai with great deals, events and adoption days.

All pet requirements accomplished in one place , with huge variety of options .great place

I have been a customer for 5 years now and never been disappointed. The in store experience is amazing. The staff is always helpful, friendly with a great knowledge and they are happy if you bring your dog inside the store too. The delivery service is super fast too.

Quite pricey compared to other shops. Nice and organized but they dont have lot of options for rabbits. They have a garden for your pets to play which was nice and clean.

Big stroe, but not a good option for Bird foods ,its super expensive when it comes to food and accessories , online is best option if your are looking for bird food.

Awesome place good discounts u can get everything for pets requirement helpful and friendly staff

The best pet store in the UAE by far. Outstanding product range and excellent customer service for the pawrents and fur babies :-)

Amazing shop where u can find what your pet needs .helpful staff , reasonable price .

Always good! Aldrin, Daryl, Mark, Akheel 👏

Terrible experience, Be Aware.Placed order for new Ciano Emotions Pro 100 with stand, black, and a SunSun 303B external filter, paid in full online at the time of order.For delivery I followed up, was told it will be delivered the next day, no mail no information shared and of course no delivery..Followed up day after and received information that apparently they could not supply the filter which was ordered online and subsequently non of the items ordered was delivered!Cancelled order for filter and told them to deliver the aquarium with stand, after several chats with their customer support they finally arranged delivery, on the same day.Received delivery of aquarium and stand, turns out that I have got a dusty showroom aquarium, had a closer look on the stand which was also from showroom, assembled by their team, discovered that middle divider/support was missing, screws and plugs missing, shelf’s missing, plastic feet’s missing and on top of that also the wood on inside found damaged/cracked, caused by their team doing the assembly.Had to once again get in contact to claim the delivery and request new supply, I placed order for new aquarium with stand not a second hand.After several phone calls it turns out that they are having ZERO stock and are selling the showpieces at full price without informing the buyers.As they could not supply what I have ordered I had to cancel the order, being informed that refund should be on my account after 7- 10 days!So, Be Aware.

All your pet needs in one place. Nice and clean establishment with lovely people working there.

Go to place for my 3 tigers :) Staff is amazing!

The Best shop in Dubai for your needs. Huge range of fish tanks, accessories and fish

Love your pet? love this place.

The biggest pet shop in the UAE. you can find everything you need and prices are much better than others

I have been using their delivery service for several years and it has always been great, but I’m afraid I have lost faith in them now. They promised delivery three days after my order was placed, but no one showed up, or called to explain why. I made several phone calls to their customer service and was assured it would be delivered, but still nothing showed up until I made some more phone calls. I shouldn’t have to chase it as much as I did. Then finally a casual “sorry it’s late” from the driver, over his shoulder as he walked away. I believe in second chances but these guys have badly let me and my dogs down more than twice this week. I won’t be using them again.

Staff are rude specially the lady she takes the phone number, no hi no hello you pay 200aed weekly and you have to deal with them thinking that they are doing favour. They have to improve their customer service and hospitality! A customer is not just money in the cash register. She makes me repeat twice my number while she was with her headset.Product available everywhere in Dubai.

Its big, spacious and well organized shop with pet products.

Totally equipped with pet related products and materials and also you can adopt the pet from here

One of the best places to get your furry family members supplies. Staff is great and friendly. They let you bring your pet in the store with you. Be aware that parking can be limited but they do offer delivery services.

Love to shop there but there are no loyalty programs or discount

Vast number of choices of products and brands to choose from.

Let me tell you something ..if you owned a tyranasaures rex youd find food, a leash and play toys for it here ! They stock Everything ....for every beloved pet ...the staff are ace and the prices are the best in Dubai with many great offers ! You can even see the vet, relocate your pet and give your pet Persian a lion cut hair style. Pets of all kinds on leashes are welcome and they feed daily the cat colonies 😍 love these guys. Dont forget to muzzle your TRex ...

Definitely recommend as your one stop shop for your furry friends.

Three stars are for the size of the place and the fact that they have people come over.Overall, the selection of stuff was ok. However, it seemed unorganized and there was no staff around to help. Not to say it was also overpriced

This is one place where all the pet owners should visit. It was like a mall that is dedicatedly for pets. They have a wide variety of fishes and aquariums. The place is huge and well maintained. The staffs are very knowledgeable and customer oriented.

Purchased water fountain and some treats for my cats. Lots of selection from pets food, treats, toys, etc.

They charged me 25 for each fish while the price was 15 and they charged 6 pieces while I only got 5.I only realized once I was home. Nobody replied on the phone. Very disappointed . Check all before leaving the place!They solved my issue very prompt.Thanks!

Nice shop al kind of food available pet and cat

Its a huge pet shop. Definitely you will find anything wat you need for your pet. Its even a coffee shop inside, grooming service and small place with grass where your furry can run.My puppy is always happy to visit this place. Friendly staff! They are organising also adopting days. So far is the best pet shop from Dubai.

Had almost everything concerning pets. A coffee shop too!

Massive range of quality products, but, maybe because of the current COVID situation, very few staff to assist, prices not available with the product. Took me an hour just to buy a cat box, some food and some cat litter.

Biggest pet store in the ME, amazing prices and best thing u can bring ur doggy along, having a small coffee shop and park by their side.

This is big, you will find anything you need for your pets and there is even a coffee shop inside.

Pet friendly and awesome wide variety of options, food, accessories, and toys.Pricing is kinda reasonable 😉.Planning to get my cat groomed there soon.

Mega store with a lot of varieties... staff is very kind!

Huge store for all your pets needs... And has an amazing set of fish for sale, huge collection in both fresh and salt water types... Must visit if you are an aquarium fan or own one. A bit pricey but they gotta pay the rent :) They hold a pets adoption day on Saturdays from 12 to 5.

One stop shop for all your pet needs. A must visit for pet owners in Dubai

Amazing place to visit for pet lovers.All pet supplies and pets available under one roof.Excellent maintenance and friendly staff, amazing support!

Everything pet related imaginable. Always a great experience visiting

The largest pet shop in Dubai, they have an extensive range of products. They have in house pet grooming service as well as a mobile van that comes around to groom the pets at our choice of location. They have a loyalty card that gives you a good discount as well.

I go there for their pearl tea. Used to be good. Now it’s suuuuuper sweet and the pearls are badly cooked. So sad...sigh.

Prices are higher than local pet shops

Excellent staff. I love most is the Cafe. I can freely hang out there with my dog.

Well stocked, good service. Takes a bit of a drive from the city but well worth. Pets are allowed in the store, on leash of course.

All per item under 1 roof, they have mobile grooming & in Shop grooming, pet care even they hold adoption days..