I had visited last week and the service was extremely good.. all staff are so pleasant and cooperative and polite.. I was very happy to get my affidavit on same day. Thank you..

Poor customer service. No receptionist and staff are not cooperative. They have to call 4 officers to guide me. Seriously staff need product traning and customer service Ethics. Not answering the phone calls. Great keep doing to help customers

Possibly one of the worst pvt agencies responsible for attestations etc. It will take a minimum of 3 hours for anything to get done. Although the staff are courteous and efficient they look incredibly overburdened by the sheer number to people who avail of these services and the horrible staff to customer ratio.Indian Embassy should do a better job vetting these centers and holding them responsible if they arent able to increase their infrastructure to cope with their customer flow.

Very few counters are there, which is taking more time to get the service.Space is very congested and difficult to maintain social distance.

Of all the India Outsourced Service Providers - IVS Global is the WORST. People are treated like cattle and charged an arm or leg. BEEN HERE 10-12 times over last 5-6 years….nothing has changed nor will it ever…….

This is very busy platformYou guys have to wait minimum 1 to 2 hour after getting tokenFor Power of Attorney (POA) attestation you must keep following doc1. Original passport2. Copy of passport and visa3. Original doc to be attest and its copy4. 2 nos latest photo of you5.Aadhar card/Election card/ Pan card (any of them) copy of AttorneyNo need to visit Indian Consulate for AttestationThey mainly works for followingAffidavit attestationPOA attestationCertificates attestationOpen at 8 AmBefore 7:30,it’s better time to be in queue - after that may be very rush somedaysOffice is situated in 2 nd floorParking is congested ( wide parking is available mostly rush )Photo booth and photostats is available

Very poor level of customer service. Place needs an upgrade to keep up with the high volume of customers and aim at providing a better experience

The staff is extremely helpful and professional. They check every detail to ensure completeness of all documents! Kudos to Nida Madam and the team

Surprised!!! ... After reading lots of horrifying review ratings .. I decided to try my luck today 8 Sept 2021. I also observed notes from people on timing and rush . So i decided to reach there by 7:30 am so that no hassle in finding parking and get a token as early as possible. After parking I went up ( 2nd floor ) saw a ques of 15 to 20 ppl waiting outside to take a token . They started giving token from 7:45 am based on my purpose category i got token #12 . The receptionist will tell you the list of documents needed based on the purpose category . For all process your original passport with visa is a MUST. you can take printout thru email and copy in the office. I waited for 15 mins to get my turn. There is a visual display and audio announcement. it took about 10 mins for my work to finish including courier form filling . So my work got finished in 25 mins ( from the time I got the token ) .. So my recommendation is visit early and leave early :) ... The person in the counter was very polite and helpful ...

Very poor service . Only one contact number and nobody respond to that . The governing authority shall review the performance of such company and replace them with some one who can handle more efficiently.

I dont recommend IVS. They did not know the correct procedures to get an MEA apostille. I strongly suggest dont rely on IVS.

Very organized and quick. You can feel their experience with their swift work. Go through the website and carry all the mentioned documents for the service you need. Otherwise you may end up going back for the required documents.

Abysmal service. @IndianconsulateDubai please change procedure or service provider. In present times is it not only waste of time but dangerous as well to have some many people in close contact for 3-4 hours in a cramped office.

One another poorest service for Indian community, first no one will attend ur call , upon visit u need to wait at least 3 hours.lack of arrangements and when such a big community come for taking service then it should be well organized. One centre only for all the Emirates except Abu Dhabi.All ur transactions will be deliver by courier Aed 30 extra inside rush like no covid and service by couriour due to covid.Need more staff and more branches to get in organize.

Contact number provided in the website is always busy and no response. As a customer really struggling to get any info with regards to attestation and waste of time. Suggest the center in charge to fix the issues and make your services convenient to the customers.

Hi.I went to have a power of attorney signed .If you go at 7.30 am sharp get a token and have all documents ready as they say in website, everything is smooth.I got mine sorted in less than 30 minutes once you enter office at 8.00 am.The staff working are courteous, informative and doing the best they can.Special thanks to officer sitting in counter number 1 on 14/2/2021. I got my documents in post next day.One star less due to difficulty in maintaining social distancing in office.

The phone contact service is currently abysmal and needs to be improved. Either no one responds to the phone or one is unable to get thru the ONE listed number despite trying continuously for hours. This is a service related organization and management should realize that these offices only function due to its customers. Customer service should be improved, phones should be attended to and most importantly staff should be information and polite. Please add more phones!

I understand the experience can be overwhelming the long queue, the odd payment counter, what stands out is the office manager Nada who was beyond spectacular and patient in supporting people and even corrected the misdirection and communication offered by BLS, she is a life saver, we need more people like her in our lives to make life simpler, kudos to you

Dear sirPlease expell Receptionist immediately . She is very rude with angry face.she is suitable for work in hell . All other officers vey good . Please keep your office with good staff. Many qualified candidates available now . Please consider this request

After reading the reviews about the processing time the previous day, I went prepared and reached by 7:30 Am in the morning. I was surprised totally as I was able to park in one of the free spaces right in front of the building at that time and I was the 2nd person waiting. By 7:50 most of the staffs were reached and by 8 exact my number was called. Got everything done in 20 mins. Just make sure you have all the documents mentioned in their website including any originals if mentioned.Document : Dependents Sponsor AffidavitPayment : Card (2 Percent extra and dont expect any change if you give them cash )Delivery : By courierI would only give 4 stars, but the extra one is to make up for their negative reviews

Never pick phone calls. They have to remove the phone number from their website. Poor service.

Longg waiting hours. Please visit them only if you have minimum 3-4 hrs to spare. They have so many customers and they work until 10am on Saturdays (ramadan timing). Only 4 employees to cater to 100+ customers waiting. Better to use public transport or else you will end up paying for parking which is hourly. Good luck to everyone visiting this place.

One of the poorest outsourced agency for Counsular services.. Whoever gives these contracts to such a poorly managed agency needs to be pulled by the collar.

I have applied for authenticity for my certification since 2 months,neither I am able to contact them through the customer care number or whatsaapp number given in the site, nor I get any updates from their side. The only thing I am left with is the printed bill. No SMS or email. They are still accepting only cash.

IVS Global Services handle attestation of documents, certificates, legal papers, signature etc.They are painfully slow, everything takes forever to get done. I was there today at 11:00 am and got my document in hand at 4:00 pm. After receiving the documents found that the Consulate General had forgotten to sign one document, another 10 mins went in that.They dont have any pick up or delivery service, the applicant is required to visit the IVS Attestation Center between 08:00 am to 02:00 pm, to apply. You can pick your documents up after an hour and half after applying.Dubai office is located at 201 & 202, Business Atrium, Oud Metha, Dubai. Its Opp Al Nasr Sports Club. Phone: 04-3579585. Sunday to Thursday.Parking is painful to find and its Paid of course!

Busy place bet they are doing the best they can just under staffed. They should ensure people have all the valid documents, get a better bathroom,

Absolutely slow. People coming in between & the staff take them. Queue system is there but still people get in between. The counter staff shouldnt take anyone without a token number. People queue early morning from 7 am onwards with their number coming only around 11 am for a simple attestation, which is a wait of 4 hours. Especially counter#5, where the lady looked new who kept asking her next colleague for various queries. For a fast & high pressure job, one mustve been trained beforehand. Whilst giving the token they must ensure that all paper work is in order as many times people can be seen running around to get copies etc thus wasting even more time. An online system should be implemented in order to avoid such long wait. Theres no social distancing what so ever when standing in queue as the place is quite small compared to the number of people they service. Even inside the office, people crowd around the couters. Again, its a small place to accommodate so many people. The system can be made better. Currently they have only 7 counters. Im sure that can be increased even further to at least another 7-8 more, making it like 15 counters to expedite the work. Much of the work can be made online & just verification can de done at the centre.

Very bad dont know why they are not attending by phone.

Most stuff they help people but it’s too much crowded and the process take long time because of of your much people

This morning, I was with my wife, for Marriage Attestation purpose.Amazing ease of doing business, very responsive, cordial staff.Sincere thanks to IVS Global, Consular General of India Dubai and benevolent Government of India.

Not a good experience in this place. There is no proper system in place, you have to wait for a minimum of 3 hours even with a token. There is no limit of time each counter takes with a customer and sometimes it can go up to half hour per counter. Very unpleasant experience. Didnt feel like I was in Dubai but back in India.

Crowded, will rip off for photocopies, photos etc. Expect more than 2 hours. Token displays frequently will show error messages.

People staying in long Q. the lady in charge sitting in office comes out and takes people coming in not staying in Q. WASTA !!! Update: good service by counter staff .

The reason to rate it 4 is only because their website has a whatsapp number and they replied after 3.5 hours. In the meantime i visited them and even got the task completed.i think the charges are too high. Also, on their website it states you can the the Power of Attorney on a stamp paper. But, you have to provide it to them. I wonder how a legal stamp paper be available to people settled in abroad. Also, if i have a stamp paper readily available wouldnt that be a scam or false document?All in all it was ok and swift service if you reach by 12PM.

They deliberately keep the phone engaged. After several days of trial, when the phone rang, they didn’t pick up until it disconnected after timeout. And then it was engaged again next second.

Been trying to reach them for the last 1 week. no one answers the phone and once in a while i get the busy tone which clearly shows that the landline is working and there is someone who does not bother to answer the calls. We need u to help us out and this is really not the way to go about it. Very disappointed!!!!!!!!!.

Went to prepare my POA for some purpose and used their services. I have to mention the representative who assisted us with our work was extremely professional and helpful (Her Name is Nasreen). She went extra mile for us to make sure that our work is done as per our expectations. Really she is an asset to the organization

Extremely professional service by ms Nazia.She is extremely helpful and goes out of the way to help you.I would recommend everyone to go to her as she is very helpful, kind and understands the situation and emergency.Thanks Nazia God bless you.

No social distancing. Very unhygenic place.The fast track service cost 150 dhs and still the agent attenss to 2 and 3 customers at one time. Forgets to give me my passport, when i asked she grabbed it from the side n gave it to me without even checking if it was the right one. She left her place with imp docs n people around her desk...

I wish I could give this place half a star or even give a ZERO star.Cleanliness - the place was filthy despite COVID-19, there were used tissues and papers everywhere including offensive smells.Staff - Except for two or three staff, NOBODY knows what they can/cannot do. After waiting for more than THREE HOURS, I was told a service cannot be done at the counter even when a token was given to me after I explained exactly what I wanted.Customer accountability/respect - ZERO! Sanjay Gupta tries to leverage respect from paying Indian citizens by using his position, which is appalling to say the least! He has NO respect for any of his fellow Indian citizens, refuses to allow customers in his office and comes outside his room to simply dismiss the customers.Waiting time - 3-4 hours average. There are six counters available however only 4 were working with few staff taking breaks as much as they like.Directions to the place - There is printed paper hanging in a plastic filing sheet by the side of the lift in the building that says the floor where IVS is located, its all very badly managed.Office space - The place is EXTREMELY small and narrow. Given the COVID19 environment, social distancing cannot be followed in such a place. Even the office rooms of the staff were not even 2 m long, it was too small to even fit two people.Overall, I was DISGUSTED with the way they treat their customers especially in Dubai, UAE where even the local government offices have happiness meters but IVS Global that has been contracted to act on behalf of the Indian government fails terribly! Such a shame.Even if you try to confront them about the issues and obvious lack of concern for the customers, they quite ignorantly ask you to take your business elsewhere, as they know they are the only one in UAE that has been given this kind of power over Indian citizens, and unfortunately they have misused it to their advantage.

Excellent response in covid times. Got in touch on WhatsApp and Ms Nidha the manager answered promptly regarding all the documents I needed. I reached on a Saturday morning which is a boon for working people and everything went off so smoothly. Thank you!

I came to OUD Metha office, I have short of money, nearby there is no ATM, when I bring cash there is no change for AED 100/- Kindly consider the swiping machine, it will be helpful to people.This is only a suggestion from my end.

I have been trying to contact themSince 1 month but no one answers .. either busy or they don’t receive and by chance 1 time they received but they disconnected it on my face without even saying hello..

Worst experience! i think there is alternate to IVS in dubai.

Never attend Calls. cheap quality service they are providing. It will affect our nations name also

No social distancing or even basic temperature check.When I went earlier during the restricted period, my work was done in a much shorter time and the precautions were in place too but recently on my visit the condition was terrible.Waited 5 hours to get an affidavit signed .With the increased demand on services there should be an effort for a more efficient work method which makes it easier for people.

Super busy but organised, orderly, polite and efficient.Handle the client load well and in planned fashion.

Very worst service, all are wrong details. Their main business is document copy/printing and commission from courier, they don’t accept card, they don’t give exact details about charges, they have token system but influencers sitting inside the room send peoples directly to counters, receptionist is deaf & dumb, they never pick up your call, etc.... I suggest Indian embassy to take an action against this. All these worst experience I have faced in just 1 day and one type of service, I don’t know how they serve and treat peoples for various services, overall zero star!!!! Learn professionalism

Pathetic service given to the huge no of Indians here

Token distribution is done on site. People queue up in close proximity to each other starting 7.30 in the morning.Very unhygienic, especially during a Pandemic. Though Indias PM is promoting Cashless India, this service provider for the Indian Embassy only accepts Cash. They charge a 2% fee for card payments (which is illegal as per Visa MasterCard regulations). Because surcharging on card trxns is illegal, they dont mention it anywhere. Yiu get surprised when you pull out your card to pay. And there is no ATM in their Dubai premises.

I have apply for genuineness certificate verification for further ministry of education for equivalency certificate its very fast process by the staff i really like the service my question is how many days it will take to get the verification mail from univerisity (jntu ananthapur)

Very cooperative staff who are really responsive and ready to help.

1. The reviews are quite negative but sometimes it depends on case to case basis.2. Reached around 7:45 a.m. and frightened to see the queue of approximately 100 peoples.However once staff is there at 8:00 a.m.; they make it ultra fast.3. 6 Counter for processing the rush and by 9:00 they relieved me.4. I was there for MOFA Attestation (For which Dubai Consulate Stamp was needed and IVS is the authorised agent for the same).5. You can take the token from Q Ticket as well.6. They are not giving the document as of now at the noon (Old practise); Now they are courier the documents (Charges 31.50 AED) which you will receive by next day.7. Toilet was not maintained and even the door was not working.8. Better to take print from home.

Worst service , they are not responding for call even in office time , showing number busy when its ringing no one is responding in Dubai office we call more then 20 times......

Totally nonsense formalitiesYou can wait in queue from 6am - 8amYou can sit inside office without proper sanitisationThey will handle your documents and passport without glovesBUT THE FINAL DOCUMENT WILL BE SENT TO YOU BY COURIER.( Have to pay extra courier charge)Take photocopies before you enter the office.Photocopy charge is AED 1/ page.

The number mentioned is very difficult to reach. Either engaged OR keeps ringing during working hours.

The lady officer was so polite n helpful. The staff too helped n advised correctly.

One of the worst experience & very bad attitude staff

Worse than Indian Govt Employees..

Long waiting time (on an average 3 hours) as only 5 staff on the counter to cater to 100 plus Indians visiting every 2 hours. The office doesn’t have enough space and social distancing couldn’t be maintained during COVID time.Their website state some document requirements and when I reached their staff asked for additional documents. I had to go back and return next day at sharp 8am when office opens but still there were people in que and it took me 3 hours to get an affidavit processed. Horrible service. I request management to address these issues ASAP.

Avoid this place if you can during corona virus. They allow 100s of people inside the hallway, not maintaining social distancing. The security did not check our temperature and allowed us inside. The staff was not wearing gloves as well masks were not properly worn. The staff was as always very rude. They never answer calls and you have to come visit them for smallest of queries, and when you reach there, they say no as they have very limited number of tokens that they issue. I dont trust that really.anyways, good luck.Thumbs down IVS global and Indian embassy for having such a pathetic service provider onboard.

Worst management. No social distancing or even basic temperature check at entrance at this covid time. Still following the token system, and you need to wait for hours ( I waited for 5 hours) just for an attestation. GOI and embassy staff seriously needs to relook the way it is functioning. It may not be appropriate to compare with vfs or other agencies, but definitely not even basic standard as on date. Considering the various sections of people visiting, it is advisable to have online appointment and token system.

I would suggest to reach there early around 7.15 - 7.30 am to get in line. The door opens at 8.00 am and then the tokens are distributed. I was checked for temperature at before entering their office. The process went smoothly and I was out in 15 mins. The documents will be delivered via courier the next day.

Dear IVS please change courier option. DTDC has very poor service/ network and Franchise in india are very low quality and unprofessional. They show “out for deliver” in Mumbai for two days a very important document and it comes after 3 days. They don’t have any contact number in india because all franchises are poorly coordinated. Such late delivery is really impacting

One of the poorest que management system.Display not working, asked me to come after 3 hours(@10AM). When Im back in 3 hours (@1PM) I still have 24 people in front of me when there are only 3 active counters of 6!! God Bless my patience :-p

We can get attested most type of documents.... office Crowded most of the time ... So better to go morning for appointments....and we can get most of attestations within 10 days.... IVS is one of main recognised attestation centre in dubai...Nice service.....found more indian people working there, especially keralites...nice dealings....

It was a good experience today at IVs india global centre, unlike the reviews on line.The line was long but moving reasonably fast.Others lines at many places move at the same speed, like immigration border control at many many locations across the world.7-8 counters were working against suggested 4 counters stated in other reviews;The person at reception n another person floating in the room to assist, were very efficient n kind.The system was great, unlike the reviewsThe balance change money was normally not available and this is not unusual if one travels widely. So one should have adequate change in ones hand.All the staff was keen to help, unlike the reviews stated on line.Others persons visiting were also were quite happy - we spoke to 4 persons, all were happy. Some minor complaints are always there in life but they are not real.Nothing less than a 5 star from 2 of us who visited IVs, Oud Mehta, Dubai.Some improvement can always be done. But we 2 were happy n glad with the courtesy, efficiency, desire to help, fast service n very much different from most of the comments posted.We have taken the time to address each issue listed in the reviews given by others n any meaningful detail had been covered by us.We do hope that the service is like this on 24 out of 26 days a month. One must give some leeway for human errors in life.We say IVs at Oud Mehta has a good set of staff. No one is perfect. Not all are the same. One should go by the general feel n atmosphere.

Worst service. No one is answering the call. Tried 10 times someone picked the call and dropped.

Worst experience.1.they charge extra for no reason.2.take the proper change or else forget about the change (I was told she dont have chance and I have to leave 10 aed extra just with her )3.go early as well starts from 7 :004.No professionalism (I can hear some lady staff shouting at some customer as he did some crime. )5.Always take all required documents avoid printing there...If you miss India..visit take a token and sit there 15 mins lol..

Very supportive staffThey helped me to get my documents on same dayThanks IVS TEAM

Wonderful service from both staffs and support. Support team was super responsive to solve my concern. Thanks to Japin.

IVS Global An ultimate office for injustice and mismanagement from the point of issuing token to till getting the service. I have visited last week for power of attorney attestation, while issuing token they had told me it may take nearly two hours but I got my things done after four hours. In between I found that one lady outside from that office is working as agent and she is getting service done directly from service agent.

There is no proper system as very long queue and if u know anyone inside they will let u skip the line . Once u got token also they make arrangements to call people without token number.

Extremely slow service provided, the worst is the waiting time.Just wish the Indian consul awards the service to another more efficient and capable agency.

Location:-Burjuman metro Gate no-3 >>> Ansar Gallery location>>>>first left>>For Embassy based attestation and certificates of India............IVS has been a Pioneer in Visa Information and Process. Each country has its own regulations, ever changing visa fees, processing times etc. They have been in this specific field of Visa for almost three decades now.They are experience by processing millions of Visa for the best Corporate of India. IVS is recognized as a Pioneer and a leading Authority in Visa Facilitation Services for Indian Citizens. IVS , handle and process visas for Diplomatic Missions globally.

Your experience completely depends on the person at the counter. Some are helpful but most of them are rude, dont assist you for anything so that you ask them to do it and for that service they can charge you.

Amazing service and efficiency.It says they open at 8:00 and they opened the door around 7:30 to start letting people in and get tokens.Lady at reception was very well mannered and helpful.First token was called at 8:00 on the dot.Brilliant.I had a document missing and all were helpful and said no issues and they would wait till the person brought it without me loosing my turn.Then procedure was efficient and hassle free.Well done !!!!

All Indian consular services are done here. It is advisable to call ahead and have an idea about all the supporting docs you may need for the service required. Only cash is accepted for payment. You get a number at the reception, wait your turn and then present the documents needed. They normally courier the attested document but you can opt to return in the afternoon to collect the document.

Good service and even quicker on Whatsapp. Just go prepared with your passport and original documents.

Excellent customer service. Speedy transactions. Best to visit is early in the morning around 8am when they open, later it does get crowded in here and some reason transactions seems to happen slower than expected.

Worst service. Poor process. 8 hrs waiting for 1 stamp. Managment is still following slow traditional process for which indian system is infamous. In parallel where thing are done in minutes in UAE govt dept, why these guys cant learn from them?The atttiude of go to this counter, go to that counter, which they inherited from their ancestors officers, still being continued.

Liked the experience

They made us wait for more than 5 hours... Very slow workers... Rude and mannerless services... Its better to finish your work online.

Expect mad rush. I went for a normal attestation there as this is the only place. For some reason our consulate dont do this anymore same like passport applications and others which has also been out sourced.!So reached there at 9am and got token number 163. 4 counters which moves slower than a leech. I has previous called them to ask if there is any rush and can i take an appointment but they said no need as there is no rush. At 1pm i got my turn!!!They only courier the cerrificates so you can not collect them in hand no matter how important the document is! Which means you got to pay courier charges, typing charges, attestation charges and then tax. Then they still need hard copies of everything inspite of crosschecking them physically. So be ready. No wifi all you get is a iron chair to sit. Half a day for something which takes hardly 30mins. I just wonder why cant our embassy do all this in an organized way and not outsource everything?!

I have submitted my documents on 15-may-20 to IVS global Dubai. Still those documents not sent to DTDC for further process. Contract number of no use. no one will answer.

CASH ONLY. No card payments accepted.Stepped in at 8.20, token at 8.21, attended to at 9.30.Staff is helpful and friendly but the service needs better efficiency. Making people wait for over an hour to submit documents for attestation is not the most efficient system.

Helpful and efficient staff. Quick response and delivery time.No cards accepted. The nearest ATM which according to google maps is RAK bank is not there anymore. Better carry cash.

Very unprofessional workforce, casual attitude and complete absence of the knowledge required to run an attestation agency. Was passed on to multiple counters with nobody knowing what exactly to do for an affidavit wasting valuable time. Would not recommend. And no clear signs as to where the office exactly is. Please find better options.

People’s time are valuable. U can’t make them wait for hours to get things done. Give appointments if there is rush. Please value others time. I am sure there is a better way to do this service.

Just keep relevant documents copy and they will provide proper guidance and assistance.. good and friendly staff.. you need to wait for 2 hrs to receive the original documents so make sure you charge your mobile fully so that you can enjoy your movie😊

I had a great time with IVS global attestation center today. User name Arun (im not sure his name in the fee receipt is mentioned Arun).Best time to visit for the attestation : second day of the weekBest hour to visit : early in the morning.Office opens at 8 am but you can go early and stay in quee. Always carry a photocopy of all the documents and soft copy in email. They always help you with modification (if mentioned name not as per your documents) at the spot. You can share with them in email.Due to covid-19 they will courier you the original documents (previously it was available to collect in the noon from their office)

Terrible service. For 1 they never pick your calls. They keep the phone engaged so as to avoid the calls. 2. The staff are very rude and condescending. 3. Way too crowded.Ive never rated a place 1 star but their service is terrible.

Better not to discuss

Very Good service..

Very bad service. I have submitted my documents in March to send to India for verification. Two weeks back they have collected additional AED 100 for DHL service. They didnt send it yet. No response for phone call or email. Its very sad IVS.

Nobody picks the call . Always busy . Might be they are hanging it up

They wont say they dont know, will give wrong information.

I ought to take this opportunity to commend upon the outstanding support rendered by IVS Global Services - a support Center in Dubai for the Indian Consular Services in the UAE, and its brave Staff for their dedication and commitment in responding to the challenges of COVID-19 and continual to supporting the needs to the community.Albeit the unprecedented COVID-19 pandemic that has enforced upon job cuts, salary reductions, and or closure of many such Centers within the region and globally that has in retrospect if not affected the morale and enthusiasm of staff deployed, it has definitely bought in limitations if not restrictions, in the way normal activities and transactions are performed now, however at IVS Center in Dubai, the Staff seemed much determined and motivated to even more go above and beyond the normalcy in their call of duty to assist us, which was very much evident from the instant we reached out to them for assistance relating to our concern pertaining to a Letter of Genuineness Certificate.From the moment we made a call to their phone number listed on their website for a querry that was answered upon with promptness (two rings to be precise) and each step explained in detail - and truly empowering to transform the community into a thriving digital society, directing us thru the booking and scheduling of an appointment online that was yet again of ease, with a range of time slots available and suiting to our convenience - to visiting the center the following day and being attended promptly on our appointed time with no wait or the need to queue and social distancing diligently maintained all through its brightly lit hall and reception.Not only overjoyed to get our concern responded to our utmost satisfaction, we were also completely in amazement and delight of the exemplary level of service we received, that we now contemplate IVS Dubai Center should be The Center benchmarked for all other Centers likewise to be inspired from and better their level of service and offerings being rendered to the common person.

Poor customer service.. Visited for second time, after waiting more than 2 hours I still couldnt make it happen. Reception made mistake in giving token so I have to wait another 2 to 3hours!!!No appointments,no covid safety distance,no assistance from staff.I wish alternative place to attest documents.

The office management has to be advanced in terms of service, compared to other embassy services