I have been using The Nail Pavilion in JLT many times over the years and in general been happy with the service. It was my first visit after a long time and unfortunately will also be my last. I had a stronger gel / acrylic on my hands and was not advised that the removal will cost almost 3 times more with using the machine. When enquiring about that at the reception when making the payment, the receptionist was very rude and did not try to solve the situation in any way. All I was told that if I do not pay this amount, it will be deducted from the salary of the lady that did my manicure. The thinking and service is still so backwards. On top of it all the lady doing my manicure was over 30 minutes late. A very negative experience and will definitely not be going back there again.

I loved my experience at TNP. The staff was super polite from the moment I entered to when I left. The nail technicians are very professional, I’m usually picky when it comes to my nails but I was very pleased with my service. I also did my hair with Vitoria who is incredible! Hands down, best blow out in Dubai!Love this place! Highly recommend!!

The Nail Pavilion is by far the most professional and convenient home service in Dubai when it comes to manicures, pedicures and massages. Their staff are professional, well-trained and more than considerate when it comes to maintaining hygiene at the highest level. I highly recommend all their services. Keep up the good work!!!!

The nail technician did a really great job. She was very thorough & really nice too. I got a 30% discount too as a new customer, so was really happy with that!

Lovely staff and very accommodating. Clean and I love the services.

The BEST salon for nails in the UAE, best home service too!Perfect nails always!!!Highly trained staff and excellent quality.

Its Morena= I rate 5 stars to Bashir, he did an amazing colour to my hair...

Very professional and welcoming staff , one of the best salons I have visited , I highly recommend it.

Covering gel varnishes not by rules, patches of light waves. Edges are not painted. The cuticle is filled in. From 10 points 1 and it for affability of employees and comfort. But quality of work zero.

Olga and Raja are great. Did nails and hair services in this salon

Had treatment here once to kill time. its ok. Pricey but this is JLT area, nothing is cheap.

I’m a regular here for hair wash and blow dry. Ali and Bashir knows best how to handle fussy dyed hair like mine. Staff is super friendly and fast paced when it comes to finish the tasks.

Amazing salon, I love it! Such efficient service but with quality staff. The manicures and pedicures are brilliant every time. Always recommend.

This place has great service and they do their job very well. However, this salon is EXTREMELY overpriced. I would have never expected this place to charge me over 300 dirhams for acrylic nails and regular pedi. Check the prices before you visit.

Clean and professional..Their nail services never fail to please me. I dont have anyone specific for my nails, theyre all great!

Great experience !!!

The staff were super sweet throughout my stay

Sunita is fantastic. Best brow service in Dubai.

The first time I went there it was okay. I went again today for a mani-pedi and the pedicure service was really below standard. The woman took 15 min to do both my feet and she didn’t even scrub it. Didn’t keep my feet soaked and didn’t even remove dead skin. I can still feel and see the harshness. They are only good at applying nail paint. The manicure was also okay, nothing great but the pedicure was disappointing. Paying 170 aed and what a waste!!!

I tried the Essie couture polish as the technician said although it is more expensive it comes with a 7 day guarantee. The technician applied 3 coats which isnt normal as I get weekly manis and know the standard is two so I thought it was to do with the formula.The next day I wore shoes and my two big toes smudged, I called the salon to say im around the corner do they mind redoing them and they told me they are too busy and will call me back but I didnt hear from them. The next day I wrote to them on instagram. The owner replied telling me its normal in humidity, heat and closed shoes. I said I think its coz it was 3 coats otherwise a polish wouldnt smudge the next day and she questioned me saying its odd they did 3 and that this polish does not even need a base coat. That was it on day 3, no offer of fixing the chip despite the 7 day guarantee when selling this product.Day 4 I posted a pic on my instagram of my smudged pedi and she responded to it saying I have no social etiquette for posting it. I explained all I had wanted was for someone to fix it, even if she had charged me a small fee I would have done it as it would mean not redoing my pedi but she just blamed the weather, mu shoes and questioning me as if I was lying. I explained it was just a chip that needed fixing, any other salon would do it even if I had picked it off myself. This 1 star is for terrible service, the job was fine but it was her terrible attitude dealing with it with personal comments like “you have deep rooted negativity” because I wanted a chip in my nail fixed 😅 she sent me an article called “5 reasons why the customer is not always right” which pretty much sums up her attitude. Seriously do yourself a favour and avoid this salon 🙏

Staff are great, had an eyelash refill and the technician was very good. She finished extremely fast and its been 2weeks and they look fresh.

Had eye lash extensions done here and they are terrible. They have not been on for 1 week yet and they are almost all off.They’ll eyelashes are not comfortable and keep getting stuck in my eyes.Expensive for nothing I must say & I am very disappointed

Good service, great personnel.Very Professional.

All the girls are professional

Great service and beautiful results

Brilliant. Loved it. I will be back.

Every Sunday 20% discount for all.

Gabby is awesome 🙌🏻

Best nail place

Amazing people

Nice

Professional team

The best place to do the nails 💋