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Wheels of Arabia UAE
Dubai, United Arab Emirates
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Comments
St
Review №1

I service 2 bikes with Wheels of Arabia and recently bought a new one. The shop is the best in town and I am very happy with the sale and after sales coverage of the whole team. The new show room, focusing on the best Italian brands, is a great place to shop/talk bikes/ and book a test ride! Martin built a great business and Ill spend many more hours here!

Ma
Review №2

Excellent showroom, well organized with lots of bikes (MV Agusta and Ducatis) on display, apparel, accessories and safety gear. The service center is well equipped and extremely satisfied with my recent Ducati service that included pickup and return (at an additional cost but well worth the convenience)

Sh
Review №3

The best customer service and experience I have had when purchasing. After sales is also great. Huge shout out to Roland. I always feel like family when I walk through the doors.

Mo
Review №4

I went there on Saturday 12th of June looking for Helmet, boots, gloves and clothing. I did purchase a set of gloves, but did not find suitable boots and clothing. I was also looking for Shoei Neotec 2 helmet. They did not have it in white colour that I needed (due to the heat in U.A.E). The lady in charge checked it out on suppliers site and told me they have a limited number of them. I asked her how long it would take to order one and receive it in Dubai. She said about 4 weeks. I said I wanted to make sure if I ordered one, in 4 weeks I would get one for certain. She gave me the impression that the supplier (apparently in Germany) might not do good on her promises. I said order one please and follow up on it so that I would not waste my time waiting for something that I would never receive. I left the shop, and the day after I called 3 times her extension (5) to follow up on the order and make sure all went well. She did not pick up the phone. I left a message on their voice mail and asked her to call me. She never did. I called next day, same story; nobody picked up. I tried other extension (parts department). The guy told me she was with 2 costumers and would call me back if I gave him my phone, which I did. She never called. The day after I called again, no answers. I called part department again. The guy said the lady was off that day and took my number again to pass it to her so that I could inquire about my order. As of now (16th of June) I have not received a call..... I dont understand how these people can stay in business with such a deplorable customer service. If they have an aversion for human interaction, they should not be in a business which is based on loyalty and customer satisfaction . I have better things to do with my life than chasing such people; it should be the other way around. As you guessed, I do not recommend this place to anybody. They are in the wrong business.

Ly
Review №5

Not at all as the Google photos

Information
42 Photos
5 Comments
3.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.wheelsofarabia.ae/
  • Phone:+971 4 333 0085

Categories
  • Motorcycle dealer
  • Motorcycle repair shop
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:2–8PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
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