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Al Yousuf Motors
Dubai, United Arab Emirates
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Ra
Review №1

Used MG CAR Showroom. Cars are good in looks & in price.Sales team are very lethargic & don’t care for customers.Ramadan offers are bogus here & don’t wait for it.

Ha
Review №2

One of the best places to buy the quality riding gears at the affordable prices.They have variety of options in most of the sizes when it comes to riding boots, jackets, gloves and suits.Sales person Ryan is an absolutely gem. He had a friendly interaction and was helpful in showing the items and was also checking up the shortlisted products for any discounts, warranty etc..

Pa
Review №3

Excellent accessories team. Must visit motorcycle accessories shop.

Ad
Review №4

Staff has no idea what they are doing they just exist there they should be educated on their inventory and how to communicate with other humans in an appropriate manner, if you are going there be ready to lose a couple of brain cells.

Aa
Review №5

Un-interested staff!

Sa
Review №6

Recommended store for alphine stars products. good store. walkable distance from metro station. staff service is excellent. looking forward to visit again.

Da
Review №7

Friendly staff. Good collection of watersports and fishing equipment. Very close to Dubai Metro station.

Sa
Review №8

When ever I call them they hang-up while the phone is running 🙄Obviously they dont need any more customers 🤣

Mo
Review №9

If i can give half star i would , the worst dealer ever i hope yamaha take the dealership from you , the dealer are almost empty they dont have any motorcycle and if they had they will increase the price in my experience when they used to have VMAX they Increase the price 20k over the original price !!they dont have the full yamaha lineup even if you want to order they will refuse i will never deal with them ever again i will try other gcc dealers and i will make sure to get this to Yamaha Japan .

ab
Review №10

This is amazing yamaha parts showroom but some staff not giving respect for costomers

Ra
Review №11

Bought a riding shoe recently from them which was value for money.Excellent customer service by Arun at Al Yousuf Motors. Keep up the good work!!

Mo
Review №12

Which i have seen in my life best company forever

E
Review №13

Please more leather suits :) And test drive

As
Review №14

Good bike accessories

le
Review №15

MUST visit for all bike lovers.. loads of accessories and gear.....home for the yamahas!

We
Review №16

Offices for alyousuf group

Ho
Review №17

The best place for safety gears in UAE

An
Review №18

Staff very helpful

Mo
Review №19

Amazing experience with the great customer service

Li
Review №20

Not open at 9:30am. The sign says they should be open at 9am. Wished to buy a motorcycle helmet. Will have to go somewhere else.

Mo
Review №21

Perfect place to buy your motorcycle. Its reliably

Le
Review №22

Will anyone in any showroom for yamaha engines answer the office phone. they are not interested to business.

Ah
Review №23

Some sales people here doesn’t have idea about what the showroom is selling , don’t know the RTA requirements to register the bike , doesn’t know Jetski registration requirements, he you can’t buy the Jetski with credit card if half amount it’s ok but not full amount , the same dealer but in Abudhabi accepted credit card .

HD
Review №24

I give my car there 7 days agoThey tell us leave the car thereAfter 7 days today they call me that we will fix ur car but it will take 15 daysvery bed service keeps u wait and the need more daysWhen u go there they talk to u like 1 to 2 working days we will fix it’s a lieA very bed service there

Ko
Review №25

I shouldnt have bought a brand new motorcycle from this company.I will review it as one of Japanese.I know that Yamaha is one of the best motorcycle manufacturer all over the world.But this companys service is totally messed up.Im completely disappointed.I bought it in Ramadan which is holy month of Islam and normally many company has special offer or some discount.But its only 5% discount and no helmets nor groves.Theyre not able to save customers time.They cannot be in promised time.One of a salesman said to me, youll get your bike tonight.But I could get it 2 days later because it was still under process.He taught me a useful word for some reason and Its not my fault.As he say, every mistakes or losses are not his fault.After 1 month more I got my bike, its been broken. The bike has no responses.I couldnt figure out the reason why I cannot power on a brand new bike.Its urgent because I cannot commute to workplace.Thats why I called Yamaha soon, but the answers are only technicians are not available today or Ill try to do my best.If I would be in same situation at the highest point of mountain or the center of desert, I couldnt do anything excepts die.I bet they dont know a word After service.For me as Japanese, customer service is most important in any industries.Its same as safety.Ill never agree with Al Yousuf motors about customer services.I cannot trust them anymore.

Ma
Review №26

Supportive team. Very friendly

A
Review №27

Yamaha engines are very nice. Its best part in the showroom is google 360 photos. It help to enjoy your showroom beauty and attraction of bikes, and other accessories.

He
Review №28

Doing my regular maintenance in Yamaha motorcycle workshop. Good but slight pricey. Not much of added value they bring to a level that can drive you to do services outside.

i
Review №29

They don’t answer

Jo
Review №30

Official Yamaha dealer??? Really?? where are the bikes??

Fa
Review №31

Providing Transportation Service to Al Yousuf Motors

Ma
Review №32

Yamaha is my favorite brand but this showroom doesnt have huge collection of bikes and customer service is poor

Ne
Review №33

Non existent customer service! Called them to see prices of a pair of boots and the operator kept on shouting “I cannot hear you” then she got fed up and said “happy new year” and closed the phone. Unbelievable.

R
Review №34

This seems to be the only showroom for a Yamaha bike..and as informed by on of the staffs.. It can maybe take a time limit of one month to almost a year to have a model you request for. There arent many bikes on display.. There wasnt a bike expert for any assistance except a sales person...

Al
Review №35

Yamaha is the best,but the showroom no.They don’t have proper website it’s outdated website that you can’t get any details on it , most of the global models are not available you should wait for long to import for you from different countriesService center is trouble, I visited them to check my MT-09 and get some advice, Technisian even can’t speak in EnglishOverall I will give 5 Stars only to YAMAHA a very reliable bike with affordable price and maintenance

Ah
Review №36

Huge place. For motorcycle accessories, really cheap 3rd class quality and extremely limited variety. This place should be a pinnacle of performance parts and accessories, even if its Yamaha exclusive. But no, its hardly there.For new bikes, Yamaha prices for both New Motorcycles and Maintenance is considerably higher than their rival Honda or even BMW.And staff doesnt really help you with much as they are packed with other customers, as the place is mostly crowded.

Ra
Review №37

You can find most of thing what you need that you can’t finder aroundThe staff is very friendly and the service is great even when changing things

Fr
Review №38

Non-existent customer service. No one bothered to offer me any assistance when I visited the showroom. Needless to say, wont be shopping there any time soon.

Sa
Review №39

No one answers the phone. I have been trying to speak to the sales since ages. Just rings and gets disconnected. Does someone know a direct contact here?

La
Review №40

My company

Ra
Review №41

Nobody assisted me on the showroom floor although I walked in with my whole family and staff were standing around. Parts purchase process across the road at back of dealer was also not easy.

Ma
Review №42

They should pay more attention to adventure bikes and comare the global market price as their prices are higher than US ans EU.

Ra
Review №43

Andre, the sales person was extremely helpful and professional!

MG
Review №44

The stuff are awesome, the range of sizes and variety is poor and the prices are very high.

TT
Review №45

Its a realy god place especially for Yamaha lovers

Ra
Review №46

Their bikes are older stock and they dont really bring in the new stuff, but their accessories store is pretty good and when they have special offers can be very price competitive.

Br
Review №47

I have to say first that I have only had experience with the motorcycle section, and reviewing as such. Also, I always dealt only with Mr. Andrei who is always helpful and will go out if his way to make sure you are getting exactly what you want.

Ab
Review №48

Good Products but high prices, and please do your own research before buying instead of asking the staff, because they know NOTHING.They literally gave me wrong engine size and prices, I was correcting them. So dont ask them for any info/advice.

iz
Review №49

Amazing retail showroon. Big. Overpriced. Yamaha centric products.

Ma
Review №50

I sold my Star Bolt R-spec back in April 2017, hoping that within a few months the 2017 FZ/MT-09 would be available at the showroom, and that was after call to the dealer saying that it would arrive sometime in June.After following up, the sales person said it would arrive after Ramadan (early-mid July), I call them again letter to know that it may only arrive by August or September.I hope that it ends here, but no, we are now in mid-November, and they still dont have a 2017 model bike, they still dont know how much it is going to sell for, and they , the year is coming to an end and they are still displaying 2016 models as this is all what we have now.I hope that they become more active in their sales as it is really frustrating and making me think of getting another bike from another dealer.

Sh
Review №51

I was planning to buy the r2 but the service is very bad, We ask whats the difference between the r12 and the r2 he just gave us the CC, what kind of idiot thinks we don’t know that? I suggest not to buy anything from this company.

Ha
Review №52

They don’t answer calls

Ah
Review №53

Best Service with best pricing...

Fe
Review №54

Good place for Moto shop, also nice staff 👍

ra
Review №55

If you are looking for a good car with all feature in your budget visit here, for MG cars.

Ar
Review №56

Excellent price and nice environment, I like the showroom and the attention.

Mu
Review №57

Staff are helpfull. Lots of accessories available. Nolan helmets alpinestars products etc

Sa
Review №58

I went to see Yamaha bikes and the sales person was knowledgeable about the products.

Yo
Review №59

Good range of motorbike gears including Alpinestars products.

Ad
Review №60

Perfect bike

Al
Review №61

Yamaha Dealership Showroom, new Yamaha bikes, jet skies and accessories showroom. Riding gear also available (helmets, suits, jackets boots, gloves, etc)

ay
Review №62

No parking , thats really a waist of time, to go there and spent 30 min just to find a parking !!!!!!! They need to provide at least 3 parking for customer inside their showroom ....

Kh
Review №63

Yamaha is one of the best bikes everIf you are looking for a motorcycle i should check Al Yousuf motorsGreat prices starting at 27000aed for a new bikeParts are cheapHelmets and riding gears are very good and the prices is low

Pr
Review №64

I have always had mixed experiences it is not always good and its not always bad

Sa
Review №65

Poor service!! 👎🏽👎🏽👎🏽👎🏽I have visited the showroom to look for a bike but since the time Ive entered until I left not event the two salesmen bothered to move their body and offer any assistant👎🏽 And not even a word or smile and when the other one move he just walk to the mirror to look at his body 😒.Poor poor service is rather buy my Yamaha bike from Sharja industrial shops than this unprofessional people.

M
Review №66

My beloved place for bike accessories..

re
Review №67

MG motors is thier new venture/dealership but i must say the cars are awesome.. liked the features and its cheaper than anyother cars... add on advantage is D2D car replacement warrnaty...

66
Review №68

Nice place the workers there are very helpful

Sh
Review №69

Their working hours are wrong on Google maps. They are closed on Friday

An
Review №70

Great showroom with amazing offers on motorbikes now.

Na
Review №71

Very helpful staff limited women’s gear

Mu
Review №72

Nice dealership friendly atmosphere. parking is difficult ,mind it

dr
Review №73

Staffs are very friendly. They have some good accessories for off roading.

Mo
Review №74

Been waiting for FZ09 new shipment for 3 years...

Me
Review №75

Got my motorcycle protective gear here.. jus make sure u know ur sizes well as I was sold a bigger size helmet. Although it was fixed by replacing a smaller size liner..

Ab
Review №76

Good bikes and bikers gear.

vi
Review №77

Nice staff very cooperative and variety of options

Af
Review №78

Friendly staff, very polite and helpful

Da
Review №79

Great variety of action sports acessories like Alpine Stars, Obrien, Scott, and others

Mu
Review №80

Can be better if they dont sell old accessories

Sy
Review №81

Its a nice place for Yamaha Lovers.

RA
Review №82

A comprehensive Yamaha products outlet for sports bikes and other Yamaha prodctz

Is
Review №83

Yamaha and alpinestars agent in UAE, slightly over priced compared to online but almost the best among other available options in Dubai

Ja
Review №84

Im an advanced motocross freak and have purchased multiple items from the YAMAHA showroom. I have to highlight what a disaster of customer service this is here. 1. They have 2 sales ppl only for the cathergory of motocross wear and equipment which are honestly useless. 2. I purchased multiple items here and one of them has either a defect or is malfunctioning, my camel bag has leaked both times used in the desert, and thats a horrible experience. When I come to raise this point to them, they are unable to assist. A manager called Saad sitting in Sharjah should be working in a supermarket instead - has no skills to be selling high end expensive motocross gear. I will pursue my complaint until I either get refunded or the camel bag charged or repaired.

Ab
Review №85

Good showroom with everything you need

Cr
Review №86

Was a proud owner of a Yamaha r1.till I visited the workshop and gave the bike for a check up.i had purchased a new rng kit from the accessories store of Yamaha itself.when I collected my bike back there was no engine mounting guards (missing)//bolts and scratches .Also the price quoted for a check up was not the same as what I received during the bill (over charged)It only left me with a negative experience and a bad taste in my mouth as a owner of Yamaha.

Ma
Review №87

Worst dealer in UAE. Customer service is worst. Also, they have the most incompetent garage in UAE. Dont even buy something from them you will just regret it!

Sh
Review №88

Best Service & Grate produced

Fa
Review №89

It took them 30 mins to find a part for my bike.

Mu
Review №90

#one shop_ shop for riderz

Ta
Review №91

Great bikes and Marines vehicals

Ha
Review №92

A grown man toys shop! Excellent service.

GE
Review №93

Quick service. Authentic products

Ah
Review №94

The show room is closed on Friday.

R.
Review №95

Organized staff !

wa
Review №96

Big show room with lots of bike gear to chose from

Ka
Review №97

Great for motorcycle accessories

om
Review №98

The best service

HA
Review №99

Nice

Ra
Review №100

My new work place

Information
100 Photos
100 Comments
3.6 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.aym.ae/
  • Phone:+971 4 339 0000

Categories
  • Motorcycle dealer
Working hours
  • Monday:12AM–11PM
  • Tuesday:Closed
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:Open 24 hours
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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